Punta Campanella Resort & SPA

4.0 star property
Bayside hotel with full-service spa and private beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Punta Campanella Resort & SPA

Private beach nearby, black sand, sun-loungers, beach umbrellas
Private beach nearby, black sand, sun-loungers, beach umbrellas
Terrace/patio
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Superior Triple Room, Balcony, Sea View

Reviews

6.6 out of 10

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • Pool
    Pool
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Piazza delle sirene, 2, Massa Lubrense, NA, 80061
  • Baths of Queen Giovanna
    24 min drive
  • Deep Valley of the Mills
    25 min drive
  • Sorrento Beach
    42 min drive
  • Sorrento (RRO-Sorrento Heliport)
    45 min drive

Room options

Standard Double Room

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Bidet
Minibar
Satellite channels
Desk
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Superior Double or Twin Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
LCD TV
Hairdryer
Private bathroom
Bidet
Minibar
Champagne service
  • 23 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Economy Double Room Single Use, 1 Large Single Bed

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Bidet
Minibar
Satellite channels
In-room safe
  • 17 sq m
  • Sleeps 1
  • 1 Large Single Bed

Junior Suite, Sea View

Highlights

Balcony
Air conditioning
LCD TV
Hairdryer
Private bathroom
Bidet
Bathrobes
Minibar
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Triple Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
LCD TV
Hairdryer
Private bathroom
Bidet
Minibar
Champagne service
  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Similar properties

About the area

Massa Lubrense

At Punta Campanella Resort & SPA you'll be 2.4 km (1.5 mi) from Punta Campanella Marine Reserve and 2.8 km (1.7 mi) from Spiaggia di Capitiello. Highlights at this Mediterranean hotel include 2 beach bars, 2 bars/lounges and a full-service spa. .A day of pampering at SPA can include massages, facials and mani/pedis. The restaurant, Li Galli, serves local cuisine. At the hotel's own poolside bar, you can stop for a drink. Spend the day at the nearby private beach where you'll find sunloungers, and enjoy the on-site indoor swimming pool and seasonal outdoor swimming pool. Business travelers can take advantage of meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Within a 30-minute drive of this 4-property class Massa Lubrense hotel, attractions include Corso Italia and Piazza Tasso.

What's nearby

  • Corso Italia - 24 min drive - 14.1 km
  • Piazza Tasso - 24 min drive - 14.1 km
  • Piazza Lauro - 24 min drive - 14.3 km
  • Sorrento Lift - 25 min drive - 14.4 km
  • Sorrento Beach - 42 min drive - 13.8 km

Getting around

  • Vico Equense Station - 37 min drive
  • Naples International Airport (NAP) - 74 min drive

Restaurants

  • ‪La Conca del Sogno - ‬5 min drive
  • ‪Ristorante Emilia - ‬15 min drive
  • ‪Bar Bagni Mimì - ‬2 min walk
  • ‪Ristorante Pappone - ‬1 min walk
  • ‪Alexia Cooking School - ‬15 min drive

About this property

Punta Campanella Resort & SPA

Bayside hotel with full-service spa and private beach
A private beach is featured. Punta Campanella Resort & SPA offers its guests a full-service spa, an indoor pool, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Punta Campanella Resort & SPA. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Massa Lubrense hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 3 levels
  • 2 bars on the beach
  • 2 bars or lounges
  • Conference rooms
  • Built in 2002
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
Punta Campanella Resort & SPA offers 52 accommodations with minibars and a safe. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA. Services include facials, body treatments and manicures and pedicures. The spa is open daily.

Languages

Chinese (Mandarin), English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Covered valet parking on site (EUR 20 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 beach bars
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Li Galli
  • Rooffiani Pool Club

Family friendly

  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests can access the beach with a surcharge at a nearby partner beach resort located 30 metres away.

Renovations and closures

The property is closed during January, February, December, November, October and March.
The following facilities are closed on Sunday, Monday, Thursday, Friday and Saturday:
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.
  • Pool fee: EUR 25 per person, per night
  • Resort fee: EUR 4.00 per person, per night
The resort fee includes:
  • Beach towels
  • Bicycle storage
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 240 per vehicle (one-way, maximum occupancy 5)
  • Valet parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 25.0 per day
  • Equipment fee: EUR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:30 AM to 6:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Punta Campanella Hotel Massa Lubrense
Punta Campanella Massa Lubrense
Punta Campanella Resort
Punta Campanella Resort Massa Lubrense
Punta Campanella Hotel Massa Lubrense
Punta Campanella Resort And Spa
Punta Campanella Resort SPA
Punta Campanella Massa Lubren
Punta Campanella Resort & SPA Hotel
Punta Campanella Resort & SPA Massa Lubrense
Punta Campanella Resort & SPA Hotel Massa Lubrense

Frequently asked questions

What is the cancellation policy at Punta Campanella Resort & SPA?

Punta Campanella Resort & SPA offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Punta Campanella Resort & SPA?

Yep, Punta Campanella Resort & SPA has covered valet parking with in/out privileges for EUR 20 per night. Onsite parking is limited.

Are there any beaches close to Punta Campanella Resort & SPA?

The closest beach to Punta Campanella Resort & SPA is Sorrento Beach (4.9 km).

Is there a spa on site at Punta Campanella Resort & SPA?

Yep, SPA is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Punta Campanella Resort & SPA have a pool?

Punta Campanella Resort & SPA has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:30 AM to 6:30 PM (Seasonal outdoor pool open from May to October).

What luxury perks are available at Punta Campanella Resort & SPA?

Punta Campanella Resort & SPA features 2 beach bars, a full-service spa and an indoor pool.

What makes Punta Campanella Resort & SPA a romantic place to stay?

Ocean-view dining and romance packages, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Punta Campanella Resort & SPA.

Does Punta Campanella Resort & SPA serve breakfast?

Yeah, free buffet brekkie is offered daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Punta Campanella Resort & SPA?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Punta Campanella Resort & SPA?

Relax with a coldie at the 2 beach bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves local cuisine.

What time are check-in & check-out at Punta Campanella Resort & SPA?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Punta Campanella Resort & SPA?

Dogs are welcome at Punta Campanella Resort & SPA, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 8 kg per pet.

Punta Campanella Resort & SPA Reviews

Reviews

6.6
Rating 10 - Excellent. 9 out of 45 reviews" "
Rating 8 - Good. 10 out of 45 reviews" "
Rating 6 - Okay. 15 out of 45 reviews" "
Rating 4 - Poor. 6 out of 45 reviews" "
Rating 2 - Terrible. 5 out of 45 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Renee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4 star hotel
Good location in an adorable little town but not a 4 star hotel. Should be 3 stars at best
Stayed 2 nights in Jun 2024

6/10 Okay

Kyle

Travelled with family and small children
Disliked: Amenities
the stay in Feburary and at the time of booking the website said that renovations to the spa, pools and rooms would be complete in the middle of May. when we arrived in June, the renovations were not done and consequently we were not able to participate in the activities that were planned. We had to pay to use the pool, (it is 2 feet deep) dinner was extremely expensive and then you are given an additional surcharge at checkout. The staff are nice and speak english. the rooms are mostly renovated and everything worked. the bus takes over an hour from the Sorrento train station. All in all, I regret not staying in Sorrento instead
Stayed 2 nights in Jun 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, room comfort
No Spa in a Spa Hotel
Hotel advertised as a spa. No spa we booked because of it. Advertised a pool it was a tiny pool on roof no umbrellas. Charged for my car by size, but put it on the street anyway, didn’t use garage so they didn’t have to charge extra for size. All and all not very pleasent because of above.
Stayed 4 nights in May 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and everybody so friendly. Beautiful view from the room and nice sunset 🌅
Stayed 3 nights in Sep 2023

10/10 Excellent

Lisa

Liked: Staff & service, amenities, property conditions & facilities
Beautiful old renovated hotel that helped me in every way they could! Will recommend to all my friends!

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2022

10/10 Excellent

marlene a.

Liked: Cleanliness
Beautiful Hotel
We had a short but very nice stay Food was excellent and staff was very helpful
Stayed 2 nights in Oct 2019

6/10 Okay

BERARD A.

Liked: Cleanliness
Should of come in high season
You could tell it was getting close to holiday and we did not plan for that a lot was closed beautiful hotel great staff but not much open or to do
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No private beach, their photos in the website gives an illusion of private beach. U have to pay to access to a beach and their spa. 30 euro for spa, 20euro for a beach. It means extra 100 euro you need to pay for 2 of us a day.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in May 2019

8/10 Good

Court

Unwind at this Remote Coastal Town
Punta Campanella is located in a small village called Nerano. It is on the tip of the coast between Sorrento and a Positano. If you are looking for a relaxing getaway away from tons of tourists then this is the spot. The resort is comfortable but nothing over the top. The breakfast every morning was buffet style and good. If you are a foodie, there is an amazing restaurant just in front of the hotel right on the water called Lo Scoglio. They source all their ingredients from a nearby farm and directly from the sea in front of you, and you can tell. If you want somewhere with nightlife and bars, etc you should stay in Sorrento, asits a larger city. The thing about Nerano is on the map it says 30 minutes from Sorrento when really it is one hour. This is because the hillside road to get there is very steep and winding and you must drive slowly to get up and down it. Lastly, if yoI want to go to Sorrento and Positano there is a bus which is great, however if you are out late and miss it back you are looking at a 100euro cab ride home. I’m not sure if I had known how remote it was I would have booked here, but I’m really glad we did. It is a really special little town.
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in May 2018

4/10 Poor

FRANK

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stay was disappointing, location was isolated due to poor roads, service was marginal at best, Info on website was misleading, 20 euro/day for parking your car not explained and mandatory which adds to the cost of the stay - can only drive to location
Stayed 5 nights in Sep 2017

6/10 Okay

Carla

Travelled with family
Hotel bom, mas apesar de ser em frente à praia não tem estrutura nenhuma. A piscina estava verde não deu para usar
Stayed 2 nights in Jul 2024

6/10 Okay

Martin ABC

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Tyndt
Slidt hotel med aircon der enten kører non-stop eller ikke virker. Poolen er en parodi - lille og ligegyldig, og så SKAL man bruge 20€ hvis man ønsker at ligge ved poolen hvilket er et mærkeligt koncept når man bor på hotellet. Hvis du vælger det alligevel så kald din bil en "lille bil" hvis du skal parkere - så koster det "kun" 20€ per nat, ellers defaulter de til 30€ da de åbenbart kategoriserer en Seat som en "stor bil" :-) FANTASTISK lokation så hotellet ødelagde på ingen måde ferien, men tror jeg bor et andet sted næste gang.
Stayed 3 nights in Sep 2023

8/10 Good

Alberto

Stayed 3 nights in Jun 2023

10/10 Excellent

Rigers

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

6/10 Okay

Elena

Travelled with family
Disliked: Cleanliness, amenities
Hvad vi kunne lide: trygge rammer, nydelige omgivelser. Fin restaurant og reception. Høj kvalitets morgenmad serveret med et smil. Komfortable senge. Hvad vi ikke kunne lide: lille værelse i forhold til annoncering. Havde også indtrykket fra anoncernig at der var et flot udsigt fra værelset, men vi kunne knap skimte havet. Elevator var næsten aldrig tilgængelig da den var primært anvent til transport af byggevarer. Annoncerede faciliteter (spa, motioncenteret og top terrasen) var ikke tilgængelige pga reparationer. Vi havde faktisk valgt hotellet pga disse faciliteter og især den meget reklamerede top terrase og baren. Uregelmæssig rengøring. I løbet af 7 dage blev der ikke skiftet sengetøj. Meget begrænsede muligheder i baren (de kunne ikke lave cocktails) og meget basal minibar på værelset. Stranden var ikke hotel dedikeret og de kunne have oplyst at det er en sten strand. Prisen per nat (over 1200 dkr for 2 personer) var for høj i forhold til hvad der nu var af tilgængelige faciliteter.
Stayed 7 nights in Jul 2022

2/10 Terrible

Hakan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Çok kötü bir tecrübe yaşadık
Stayed 4 nights in Jun 2022

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
la bellezza esterna . da rivedere gli interni,non si puo tenere chiuso un terrazzo panoramico per oscuri motivi di manutenzione
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundlicher Service, sehr gutes Frühstücksbuffet mit (unentgeltlichen) Sonderwünschen. Tolle Lage, Strand mit vielen kleinen Restaurants/Imbiss Sehr teuer war die Benutzung des sehr kleinen Innenpools, Abstrich. Parkgebühr mit 20/28€ pro Nacht sehr hoch. Da kann man ja gleich ins Grand Hotel in Sorrent gehen! Dennoch insgesamt ein sehr empfehlenswertes Hotel
Stayed 7 nights in Sep 2019

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scorretti!
Avevamo prenotato un weekend in struttura la scorsa settimana ma avendo avuto un problema di salute in famiglia eravamo disposti a fornire alla struttura una certificazione del pronto soccorso per congelare l importo e ritornare in altra data! La struttura non è stata per niente disponibile a venirci incontro. Ciò che più ci ha infastidito è stata la freddezza ed il menefreghismo con cui nemmeno ci hanno ascoltato al telefono. Scortesia ed indifferenza totale. Da non riprenotare!
Stayed 1 night in Sep 2019