Crown Hotel: Reviews & Deals

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Hot springs hotel connected to a shopping centre in Mataram with a full-service spa

Dates

December 2024

22

January 2025

Overview
Rooms
Location
Policies

Popular amenities

Spa

Breakfast available

Room service

Laundry

24/7 front desk

Housekeeping

Explore the area

Jl. Maktal no. 8, Cakranegara, Mataram, Lombok, 83231

Mataram Mall
4 min walk
Pura Meru
14 min walk
Warung Nasi Cim S.M.A.K
1 min walk
Mataram (AMI-Selaparang)
13 min drive

Room options

Deluxe Room

Highlights

Garden

Balcony

Air conditioning

Fridge

Flat-screen TV

Private bathroom

Free bottled water

Coffee/tea maker

400 sq m
Sleeps 2
1 King Bed

Superior Twin Room, 2 Bedrooms, Smoking, Garden View

Highlights

Garden

Balcony

Air conditioning

Fridge

Flat-screen TV

2 bedrooms

Private bathroom

Free bottled water

320 sq m
Sleeps 2
2 Single Beds

About the area

Mataram

Crown Hotel puts you in the heart of Mataram, connected to a shopping centre and within a 20-minute stroll of Mataram Mall and Pura Meru. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A relaxing day at bridal salon and spa can include deep-tissue massages, detox wraps and body scrubs along with aromatherapy and Ayurvedic treatments. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of airport drop-off service. .With a stay at this 3-property class Mataram hotel, you'll be 2.8 km (1.7 mi) from Islamic Center NTB and 2.9 km (1.8 mi) from Lombok Epicentrum Mall.

What's nearby

Mataram Mall - 4 min walk
Pura Meru - 14 min walk
Mayura Park - 15 min walk
Islamic Center NTB - 3 min drive
Lombok Epicentrum Mall - 4 min drive

Getting around

Lombok (LOP-Lombok Intl.) - 42 min drive

Restaurants

‪Rumah Makan & Lesehan Taliwang Kania - ‬4 min walk
‪Seafood Ikan Bakar 88 - ‬4 min walk
‪Delicio Bakery & Cafe - ‬6 min walk
‪McDonald's - ‬7 min walk
‪Bubur Bandung Sari Rasa - ‬1 min walk

About this property

Crown Hotel

Hot springs hotel connected to a shopping centre in Mataram with a full-service spa

Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Crown Hotel offers its guests a full-service spa. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Crown Hotel. Free self parking is available.

18 guestrooms or units

Conference rooms

Deli

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Terrace

Garden

Dining venue

Crown Hotel offers 18 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Mataram hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Bridal salon and spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

Indonesian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour airport drop-off shuttle on request for a surcharge
Free self parking on site
Wheelchair-accessible parking available

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: IDR 30,000 for adults and IDR 25,000 for children
A restaurant
Snack bar/deli

Things to do

Full-service spa

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

Meeting rooms

Outdoors

Garden
In a state park
Outdoor furniture
Terrace

Full-service spa

8 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot/mineral springs
Manicures/pedicures
Reflexology
Spa open daily
Sports massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair-accessible parking

Room amenities

Bathroom

Free toiletries
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Refrigerator

More

Air conditioning
Desk
Laptop workspace

Policies

Check-in

Check-in start time: 11:30 PM; check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Express check-in available

Minimum check-in age - 15

Check-out

Check-out before 2:00 PM

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Crown Hotel

Children and extra beds

Children are welcome.

Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.

Rollaway/extra beds are available for IDR 100000.0 per day.

Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: from approximately IDR 30000 for adults and from IDR 25000 for children
Airport shuttle fee: IDR 225000 per vehicle
Rollaway bed fee: IDR 100000.0 per day
Laundry fee: IDR 25000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard.

We should mention

Please note that clothing is optional at Crown Hotel.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets and service animals are not allowed on site.

Property is also known as

Crown Hotel Mataram

Crown Mataram

Crown Hotel Hotel

Crown Hotel Mataram

Crown Hotel Hotel Mataram

Frequently asked questions

What is the cancellation policy at Crown Hotel?

Crown Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Crown Hotel?

Yep, Crown Hotel has a free self car park.

Are there any beaches close to Crown Hotel?

The closest beach to Crown Hotel is Senggigi Beach (13.2 km).

Is there a spa on site at Crown Hotel?

Yep, bridal salon and spa is available for guests. You'll enjoy heaps of services like detox wraps, body scrubs and facials, as well as deep-tissue massages.

What makes Crown Hotel a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Crown Hotel.

Does Crown Hotel serve breakfast?

Yeah, cooked-to-order breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Crown Hotel?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Crown Hotel?

Yep, you can grab a meal at Crown Hotel's onsite restaurant.

What time are check-in & check-out at Crown Hotel?

Check-in begins at 11:30 PM. Check-out time is 2:00 PM.

Are pets allowed at Crown Hotel?

No, pets and service animals are not allowed.