Mataram Hotels with Hot Tub in Room

Room was neat and tidy. House keeping clean the room everyday. So nice.

너무너무 좋았습니다 직원들 모두 친절하며 조식과 룸서비스 다 맛있어요 수영장 머리카락 하나 없이 깔끔하고 벌레도 없습니다 화장실 청결하고 모든게 만족스러웠습다

We had an amazing stay at this hotel and would highly recommend it. The location is fantastic, situated near Senggigi’s food area and conveniently close to the Gilis. The serene atmosphere added to the charm, and the beachfront access was a highlight, even though it wasn’t a private beach. The beach itself was spotless, with beautiful blue water, and the long, well-maintained pool by the beach was perfect for relaxation. The staff were exceptionally friendly, attentive, and quick to recognize guests, which made the experience even more welcoming. Breakfast was a standout feature, offering a buffet-style setup with excellent local dishes that we thoroughly enjoyed. Although we initially experienced some inconvenience due to renovations near our room, the issue was handled wonderfully. After reporting it, the hotel manager personally addressed the situation, explained it kindly, and offered us an upgrade to a quieter and much, much better room, which we absolutely loved. This thoughtful gesture significantly improved our experience. Overall, the combination of excellent service, fantastic amenities, and great location made our stay truly memorable. We would definitely come back again. 5/5 experience!