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Matsue Excel Hotel Tokyu

4.0 star property
Luxury hotel with 24-hour front desk and restaurant

Photo gallery for Matsue Excel Hotel Tokyu

Lobby
Point of interest
Front of property - evening/night
Deluxe Twin Room with Extra Bed - Non-Smoking
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
The current price is AU$111
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
590 Asahimachi, Matsue, Shimane, 690 0003
  • Lake Shinji
    ‪16 min walk‬
  • Shimane Prefectural Art Museum
    ‪17 min walk‬
  • Shimane Art Museum
    ‪18 min walk‬
  • Izumo (IZO)
    ‪31 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

Standard Double Room, 1 Queen Bed, Non Smoking (17 ㎡)

Highlights

Air conditioning
Fridge
TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Deep-soaking bath
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (29.8 sqm) [2 Single Beds + 1 Extra Bed]

In-room safe, desk, free WiFi, bed sheets

Superior Twin Room, Non Smoking (29.8 sqm) [2 Single Beds + 1 Extra Bed]

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Deep-soaking bath
  • 30 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking (17～21 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking (17～21 ㎡)

Highlights

Air conditioning
Fridge
TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Deep-soaking bath
Private bathroom
  • 17 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 sqm, for 2 Guests)

Highlights

Air conditioning
Fridge
TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Deep-soaking bath
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Superior Double Room, 1 King Bed, Non Smoking (29.8 ㎡)

Highlights

Air conditioning
Fridge
TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Deep-soaking bath
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Queen Bed, Non Smoking (14.9 ㎡)

Highlights

Air conditioning
Fridge
TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Deep-soaking bath
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (29.8 ㎡)

Superior Twin Room, Non Smoking (29.8 ㎡)

Superior Twin Room, Non Smoking (29.8 ㎡)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
TV
Toilet with electronic bidet
Hairdryer
Shower/bath combination
Deep-soaking bath
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double Room

In-room safe, desk, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Standard Semi-Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Female Superior Twin Room

In-room safe, desk, free WiFi, bed sheets

Female Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Ladies Floor Single Room-Non-Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room

Miscellaneous

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

Ladies Floor Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Miscellaneous

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite

Miscellaneous

Suite

  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About the area

Matsue

A luxury stay in the heart of Matsue awaits you at Matsue Excel Hotel Tokyu. Within a 20-minute stroll, you'll find Lake Shinji and Shimane Art Museum. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Other amenities include wedding services, luggage storage and a front desk safe. Each morning full breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking. .With a stay at this 4-property class Matsue hotel, you'll be 2.5 km (1.5 mi) from Matsue Castle and 2.6 km (1.6 mi) from Shimane University Old Okudani Lodging.

What's nearby

  • Shimane University Old Okudani Lodging - 3 min drive - 2.8 km
  • Matsue Castle - 3 min drive - 2.4 km
  • Yaegaki Shrine - 5 min drive - 4.6 km
  • Tamatsukuri Onsen - 7 min drive - 8.3 km
  • Tamatsukuri Hot Spring - 9 min drive - 9.3 km

Getting around

  • Matsue Station - 2 min walk
  • Yonago (YGJ) - 25 min drive

Restaurants

  • ‪スターバックス - ‬3 min walk
  • ‪らあ麺ダイニング 成セバ成ル。Kakeru - ‬3 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk
  • ‪出雲そば たたらや - ‬2 min walk
  • ‪根っこ - ‬5 min walk

About this property

Matsue Excel Hotel Tokyu

Luxury hotel with 24-hour front desk and restaurant
There's a restaurant on site. Public spaces have free WiFi. The luxury Matsue Excel Hotel Tokyu also features a vending machine, dry cleaning/laundry services, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Matsue hotel is smoke free.

  • 163 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Lift
  • No smoking on site
  • Dining venue
Matsue Excel Hotel Tokyu offers 163 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries.

This Matsue hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,200 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: JPY 2,400 for adults and JPY 1,150 for children
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay films
  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2400 for adults and from JPY 1150 for children
  • Self-parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Matsue Tokyu
Matsue Tokyu Inn
Tokyu Inn Matsue
Matsue Excel Hotel Tokyu
Matsue Excel Tokyu
Tokyu Hotel Matsue
Matsue Excel Hotel Tokyu Hotel
Matsue Excel Hotel Tokyu Matsue
Matsue Excel Hotel Tokyu Hotel Matsue

Frequently asked questions

What is the cancellation policy at Matsue Excel Hotel Tokyu?

Matsue Excel Hotel Tokyu offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Matsue Excel Hotel Tokyu?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Matsue Excel Hotel Tokyu on 9 Mar 2025 start from AU$111.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Matsue Excel Hotel Tokyu?

Yep, Matsue Excel Hotel Tokyu has a self car park for JPY 1200 per night. Onsite parking is limited.

Are there any beaches close to Matsue Excel Hotel Tokyu?

The closest beach to Matsue Excel Hotel Tokyu is Koura Beach (10.1 km).

Are there hot tubs in the rooms at Matsue Excel Hotel Tokyu?

No, but there are deep-soaking baths in the guestrooms.

Does Matsue Excel Hotel Tokyu serve breakfast?

You bet, full breakfast is on offer daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Matsue Excel Hotel Tokyu?

No, Matsue Excel Hotel Tokyu does not offer an airport shuttle service.

Is there a bar or restaurant at Matsue Excel Hotel Tokyu?

Yep, you can grab a meal at Matsue Excel Hotel Tokyu's onsite restaurant.

What time are check-in & check-out at Matsue Excel Hotel Tokyu?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Matsue Excel Hotel Tokyu?

No, pets are not allowed.

Matsue Excel Hotel Tokyu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 296 out of 614 reviews
Rating 8 - Good. 225 out of 614 reviews
Rating 6 - Okay. 70 out of 614 reviews
Rating 4 - Poor. 14 out of 614 reviews
Rating 2 - Terrible. 9 out of 614 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sumiko

Stayed 2 nights in Nov 2024

8/10 Good

OTHMAR JAKOB

Stayed 1 night in Nov 2024

8/10 Good

Tsuru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shimane sightseeing trip
It was located near JR train station, so it was very convenient. A nice business hotel. Room was a bit small for 3 people, but beds were comfortable. Did not have a public bath. Buffet breakfast was very good in variety and quality.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Happy with our choice
This hotel is in a good location, is clean and comfortable, and has a kind and helpful staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jared

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Nami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Yukari

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Tatsuhiko

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Keiichi

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel close to station very quiet area. Close to bus stops handy for sightseeing.We had a corner room with city views. Very spacious room, well appointed and a great Japanese bathroom. Very friendly staff and helpful. Hotel provided bottled water every day which was appreciated. Everything was clean and well maintained.
Stayed 4 nights in May 2024

10/10 Excellent

SHINSUKE

Stayed 1 night in May 2024

8/10 Good

Kwok Chuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Momoko

Stayed 1 night in Apr 2024

10/10 Excellent

TAKESHI

Stayed 1 night in Apr 2024

10/10 Excellent

JULIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Simon

Stayed 1 night in Mar 2024

10/10 Excellent

Muneomi

Stayed 1 night in Mar 2024

10/10 Excellent

Emiri

Stayed 3 nights in Mar 2024

10/10 Excellent

Hidemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are nice and friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is conveniently located across the street from the train station. Hotel room is clean with a large bed. Washroom is clean as well. All the amenities you can image can be gotten at the lobby. I enjoyed my stay in this quiet little town of Matsue.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location with reasonable price
Good location with reasonable price
Stayed 1 night in Dec 2023

10/10 Excellent

Yuka

Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023