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cafe & stay CASTANA

2.5 star property
Hotel in Matsumoto with free parking
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for cafe & stay CASTANA

Front of property - evening/night
Lobby sitting area
Exterior
Property entrance
Hallway

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Room service
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
2-3-2 Namiyanagi, Matsumoto, Nagano, 390-0825
  • Agatanomori Park
    ‪2 min drive‬
  • Matsumoto City Museum of Art
    ‪3 min drive‬
  • Matsumoto Performing Arts Center
    ‪3 min drive‬
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪21 min drive‬

Room options

View all photos for AWAJI Family Suite

In-room safe, desk, laptop workspace, blackout curtains

AWAJI Family Suite

Highlights

Separate dining area
Fireplace
Air conditioning
Kitchenette
Mini-fridge
Smart TV
2 bedrooms
Blackout curtains
  • City view
  • Sleeps 7
  • 7 Single Beds

View all photos for AWAJI Family Suite

In-room safe, desk, laptop workspace, blackout curtains

AWAJI Family Suite

Highlights

Separate dining area
Fireplace
Air conditioning
Kitchenette
Mini-fridge
Smart TV
2 bedrooms
Blackout curtains
  • 77 sq m
  • City view
  • Sleeps 6
  • 7 Single Beds

Similar properties

Exterior

Tabino Hotel Matsumoto

Free WiFi
Air conditioning
Breakfast available
Laundry
4.6 out of 5, Wonderful, (345)
The price is AU$136
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Tabino Hotel Matsumoto

About the area

Matsumoto

At cafe & stay CASTANA you'll be 1.9 km (1.2 mi) from Agatanomori Park and 2 km (1.2 mi) from Matsumoto Performing Arts Center. Highlights at this hotel include free self-parking, and in-room kitchenettes and free WiFi. .This smoke-free hotel offers free WiFi in public areas, express check-out and a corner/local shop. Additionally, you'll find a snack bar/deli, a front desk safe and a communal living room. .Attractions within a 30-minute drive of this Matsumoto hotel include Matsumoto Castle and Lake Suwa.

What's nearby

  • Matsumoto City Museum of Art - 3 min drive
  • Matsumoto Performing Arts Center - 3 min drive
  • Matsumoto Castle - 4 min drive
  • Asama Hot Spring - 7 min drive
  • Alps Park Matsumoto - 8 min drive

Getting around

  • Shimonii Station - 7 min drive
  • Shiojiri Station - 28 min drive
  • Nagoya (NKM-Komaki) - 171 min drive

Restaurants

  • ‪岐阜タンメン - ‬11 min walk
  • ‪はま寿司松本出川店 - ‬8 min walk
  • ‪コメダ珈琲店松本庄内店 - ‬9 min walk
  • ‪テンホウ 松本並柳店 - ‬10 min walk
  • ‪尚念 - ‬16 min walk

About this property

cafe & stay CASTANA

Hotel in Matsumoto with free parking
There's a snack bar/deli on site. WiFi is free in public spaces. Cafe & stay CASTANA also features a corner/local shop, room service (during limited hours), and express check-out. Free self parking is available.

This Matsumoto hotel is smoke free.

  • 3 guestrooms or units
  • Deli
  • Front desk (limited hours)
  • Express check-out
  • Front desk safe
  • Corner/local shop
  • No smoking on site
Cafe & stay CASTANA offers 3 accommodations, which are accessible via exterior corridors and feature fireplaces and espresso makers. 50-inch Smart televisions come with digital channels and Netflix. Kitchenettes offer stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Matsumoto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on request.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • Mini-fridge
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Grocery/convenience store
  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • Area rugs in room
  • No lift
  • Smooth flooring in room
  • Thin carpet in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 2 private bathrooms
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Limited room service
  • Meal delivery service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 16

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 1 March 2025 to 14 March 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

cafe & stay CASTANA Hotel
cafe & stay CASTANA Matsumoto
cafe & stay CASTANA Hotel Matsumoto

Frequently asked questions

What is the cancellation policy at cafe & stay CASTANA?

Cafe & stay CASTANA offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at cafe & stay CASTANA?

Yep, cafe & stay CASTANA has a free self car park.

Is there a free airport shuttle available at cafe & stay CASTANA?

No, cafe & stay CASTANA does not offer an airport shuttle service.

What time are check-in & check-out at cafe & stay CASTANA?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at cafe & stay CASTANA?

No, pets are not allowed.

cafe & stay CASTANA Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 30 out of 34 reviews" "
Rating 8 - Good. 4 out of 34 reviews" "
Rating 6 - Okay. 0 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kimito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing experience
This hotel is an absolute gem. It is clean, quiet, and well located. The proprietor went above and beyond anything we could have imagined in order to ensure that we not only were able to use the GoTo Travel campaign at his hotel, but also at every other hotel during our week long road trip. His kindness helped save us an additional $1,000 on total hotel lodging costs. Cannot recommend him or the place highly enough.
Stayed 2 nights in Oct 2020

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely stay in Matsumoto
Lovely cafe and room. Owner is very kind and speaks English very well. Quiet and comfortable with anything you need. Perfect for seeing the delightful city of Motsumoto.
Stayed 2 nights in Oct 2020

10/10 Excellent

Ildiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pad in Matsumoto
Lovely stay in Matsumoto. Staff is amazing, Kaneda gave us several lifts to and from town, and the cafe was so nice too!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness
It was very clean and the owner was very friendly and understood English
Stayed 1 night in Oct 2019

10/10 Excellent

Yuki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回宿泊でお邪魔しました！ Cafe＆stayは初めてだった為少し心配してましたが子供たちもとても喜んでいて泊まれてよかったと思ってます!! 一つだけ、夜部屋に帰ってきた時からどこからかボーッと機械音？がずっと鳴っており結構大きめの音だったので気になりました。 それ以外はとてもよかったです!!!
Stayed 1 night in Oct 2024

10/10 Excellent

joonhyung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very kind, clean and convenient room, nice stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Yi-Ren

Stayed 1 night in Dec 2023

10/10 Excellent

??

Stayed 1 night in Dec 2023

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel accueil et très bien équipé
Stayed 1 night in Aug 2023

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zufrieden.
Stayed 1 night in Nov 2022

10/10 Excellent

ERIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

NAOMI

Stayed 1 night in Aug 2022

10/10 Excellent

madone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
おしゃれな雰囲気と朝食がよかった
Stayed 1 night in Jul 2022

8/10 Good

TAKAKO

Stayed 1 night in May 2022

8/10 Good

Nobuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

ヒロコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

りえこ

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
わざわざ前日の到着時間の確認の電話があったので、なぜだろうと思いながらも到着してみると、駐車場がわかりにくいとの配慮だと思うのですが、オーナーさんが外で待ってくれていました🙇‍♀️ 確かに言われなきゃ駐車場はわかりにくいですが、些細な配慮からお部屋の行き届いた掃除、使っている小道具までお洒落で、いろいろ行った所のNo.１だと子供達は大絶賛でした。 近くにはご飯屋さんがたくさんあるので迷わないですし、朝食はこちらでいただいたのですが、本当に文句なし！美味しくてそれまた子供達も大絶賛でした。 次、松本に来る時は必ずここです。あまり話す機会もなかったのですが、少し話すだけで人の良さがわかるオーナーさんと奥様ですかね？ ハードスケジュールでかなり疲れていた旅行でしたが、みんなホッコリした旅行になりました。
Stayed 1 night in Sep 2021

10/10 Excellent

YUICHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
再度の利用ですが、今回も快適でした
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても良いホテルです
立地、サービス、部屋のすべてがよかったです。忘れ物をしてしまったのですが、電話でお願いしたらすぐに送ってくれました。ありがとうございました。
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室は3部屋だけなので、専門のホテルのようなサービスは期待できませんが、60平米の広い部屋で広いリビング、2つのベッドルームなど、自分の家のような感じで逆に好感が持てます。
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

リトル, 京都

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
とても清潔で過ごしやすい空間でした。 カフェのソフトクリームが美味しかったです。
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020