Olas Altas Inn Hotel & Spa

3.5 star property
Bayside hotel with full-service spa and free valet parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Olas Altas Inn Hotel & Spa

Outdoor pool
Front of property
Spa
Gift shop
Standard Room

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Ave Del Mar No 719, Mazatlán, SIN, 82140
  • The Mazatlan Malecón
    1 min walk
  • Playa Norte
    7 min walk
  • Mazatlán Aquarium
    9 min walk
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    27 min drive

Room options

Standard Room

Highlights

Air conditioning
TV
Premium bedding
Blackout curtains
Ceiling fan
Private bathroom
Satellite channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
TV
Premium bedding
Blackout curtains
Ceiling fan
Private bathroom
Satellite channels
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Executive Suite, 1 King Bed

Highlights

Air conditioning
TV
Premium bedding
Blackout curtains
Ceiling fan
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 4
  • 2 Double Beds

Room Superior

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Mazatlán

At Olas Altas Inn Hotel & Spa you'll be within just a 10-minute stroll of Playa Norte and Mazatlán Aquarium. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, sauna and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and noon. There's also the convenience of free valet parking. .Sights within a 20-minute walk of this 3.5-property class Mazatlán hotel include La Gran Plaza Mall and Teodoro Mariscal Stadium.

What's nearby

  • Playa Norte - 7 min walk - 0.7 km
  • Mazatlán Aquarium - 9 min walk - 0.8 km
  • Teodoro Mariscal Stadium - 17 min walk - 1.5 km
  • Plaza Machado - 6 min drive - 4.8 km
  • Olas Altas Beach - 10 min drive - 5.3 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 27 min drive

Restaurants

  • ‪Malecón - ‬10 min walk
  • ‪Estadio Teodoro Mariscal - ‬4 min drive
  • ‪Pacha Mama - ‬4 min walk
  • ‪Sushi Suki - ‬4 min drive
  • ‪El Galeron del Pata Salada - ‬6 min walk

About this property

Olas Altas Inn Hotel & Spa

Bayside hotel with full-service spa and free valet parking
Olas Altas Inn Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There's an onsite business centre. A children's pool, a fitness centre, and spa services are also featured at Olas Altas Inn Hotel & Spa. Free valet parking is available.

This 3.5-star Mazatlán hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 5 levels
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Olas Altas Inn Hotel & Spa offers 80 air-conditioned accommodations, which are accessible via exterior corridors, and features an iron/ironing board and free toiletries. Beds feature premium bedding. Satellite televisions are provided.

Bathrooms include a shower. This Mazatlán hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 150 to 250 for adults and MXN 150 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • On the bay
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with satellite channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MXN 300 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 250 for adults and MXN 150 to 250 for children
  • Crib (infant bed) fee: MXN 300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Olas Altas Inn Hotel
Olas Altas Inn Hotel Mazatlan
Olas Altas Mazatlan
Olas Altas
Olas Altas Inn Hotel Spa
Olas Altas Inn & Spa Mazatlan
Olas Altas Inn Hotel & Spa Hotel
Olas Altas Inn Hotel & Spa Mazatlán

Frequently asked questions

What is the cancellation policy at Olas Altas Inn Hotel & Spa?

Olas Altas Inn Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Olas Altas Inn Hotel & Spa?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Olas Altas Inn Hotel & Spa on 24 Nov 2024 start from AU$91.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Olas Altas Inn Hotel & Spa?

Yep, Olas Altas Inn Hotel & Spa has free valet parking.

Are there any beaches close to Olas Altas Inn Hotel & Spa?

Yep, Olas Altas Inn Hotel & Spa is a short 7-minute walk from Playa Norte.

Is there a spa on site at Olas Altas Inn Hotel & Spa?

Yep, there is an onsite spa at Olas Altas Inn Hotel & Spa. You'll enjoy services like massages.

Does Olas Altas Inn Hotel & Spa have a pool?

Olas Altas Inn Hotel & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Olas Altas Inn Hotel & Spa a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Olas Altas Inn Hotel & Spa.

Is Olas Altas Inn Hotel & Spa family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Olas Altas Inn Hotel & Spa is a hit with families.

Does Olas Altas Inn Hotel & Spa serve breakfast?

Sure does, cooked-to-order brekkie is served daily from 7:00 AM to noon.

Is there a free airport shuttle available at Olas Altas Inn Hotel & Spa?

No, Olas Altas Inn Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Olas Altas Inn Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Olas Altas Inn Hotel & Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Olas Altas Inn Hotel & Spa?

No, only service animals are allowed.

Olas Altas Inn Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 330 out of 950 reviews" "
Rating 8 - Good. 293 out of 950 reviews" "
Rating 6 - Okay. 156 out of 950 reviews" "
Rating 4 - Poor. 84 out of 950 reviews" "
Rating 2 - Terrible. 87 out of 950 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!!!
Stayed 3 nights in Aug 2024

6/10 Okay

Guadalupe

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Great location but probably won’t stay again.
Small parking lot. Our first night we had option to drive to a second parking lot away from hotel or park on the street on the side of the hotel. There really should be on site parking. Also 2 out of 4 days the AC did not work on our floor (5th) they have an old AC system that broke down during some construction. We then had to spend a night in another room because ours was just too hot. The receptionist had very stoic faces. Not friendly at all.
Stayed 4 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Anabel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in May 2024

8/10 Good

Victor

The staff was friendly and courteous. Being on the 4 th floor ocean view but the road noise was bad . Not the hotel’s fault by any means. Would definitely come back
Stayed 9 nights in May 2024

2/10 Terrible

Theresa Mendez

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs was very bad not friendly
Stayed 4 nights in May 2024

10/10 Excellent

Efren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para la semana de la moto, bastante estacionamiento.
Stayed 3 nights in May 2024

10/10 Excellent

Alejandro Macías

Stayed 4 nights in Apr 2024

6/10 Okay

Alban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and kind service from the whole hotel staff. Also in a central location close to many attractions. Only that it was very noisy at night from street noise/cars with loud music behind the hotel. Also the elevator makes a high pitched beeping noise that can be heard all night that was quite annoying
Stayed 4 nights in Mar 2024

6/10 Okay

Juan

Stayed 1 night in Mar 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms and friendly staff
Stayed 14 nights in Feb 2024

10/10 Excellent

daniel

Stayed 1 night in Feb 2024

2/10 Terrible

Jose

Stayed 2 nights in Feb 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
No coment
Stayed 2 nights in Jan 2024

8/10 Good

Dora

Stayed 5 nights in Jan 2024

2/10 Terrible

Candelario fajardo

Liked: Staff & service
The check in was process was not good. They also where one hour late on my room.
Stayed 1 night in Dec 2023

2/10 Terrible

Luis

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and close to a lot of stuff but beware they scam you with their pool towels saying that you didn’t turn them in, charge you $380 pesos per towel. If you like getting scammed this is the place you. Estafan aquí
Stayed 6 nights in Dec 2023

2/10 Terrible

leonel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unhappy with our stay in this Hotel. They failed to notify us it was under construction and our side of the building would be very noisy most of the day. Front desk staff very unproffesional and even rude at times. No food allowed in as they sold food and wanted you to consume theirs. Ended up gettinh a different room after several complaints as the noise was unbearable. Would not recommend

6/10 Okay

Ana Rosa Aguirre

Travelled with family
Liked: Cleanliness, staff & service
The staff were nice, hotel was clean. Very noisy at night
Stayed 5 nights in Dec 2023

2/10 Terrible

Laura

Disliked: Cleanliness, amenities, property conditions & facilities
It was the worst property I have ever stayed at.. Staff was rude, Room didn’t have working A/C, notified front desk, they didn’t accommodate us in a different room. Checked out that same night I arrived! -0/10

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 5 nights in Nov 2023

8/10 Good

alecia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Amenities
Refused to leave a second pack of coffee, as asked for, yet, at the end, charged me for all coffee packages. Was told at check in: NO GUESTS, NO OUTSIDE FOOD, yet didn’t care for their restaurant food. Need to wear a wristband all week for entry to the hotel. Clogged shower drain from day one.
Stayed 7 nights in Oct 2023

10/10 Excellent

alfred

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at Olas Altas
Stayed 4 nights in Sep 2023

4/10 Poor

Brian

Disliked: Amenities, property conditions & facilities
They thought I took a bath mat??? Why in the world would I steal a bath mat towel? Very rude
Stayed 5 nights in Sep 2023