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The Palms Resort of Mazatlan

3.0 star property
Ocean-view resort with a swim-up bar, near Cerritos Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Palms Resort of Mazatlan

Front of property
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Property amenity
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, SIN, 82110
  • Playa Brujas
    12 min walk
  • Punta Camaron Beach
    20 min walk
  • El Cid Country Club Golf Course
    4 min drive
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    32 min drive

Room options

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 668 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, City View

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Wet bar
  • 4 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Ocean View

Superior Room, 1 Queen Bed, Ocean View

Superior Room, 1 Queen Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Wet bar
  • 4 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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for 1 night
includes taxes & fees
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About the area

Mazatlán

At The Palms Resort of Mazatlan you'll be 2.9 km (1.8 mi) from The Mazatlan Malecón and 4.8 km (3 mi) from Playa Norte. Highlights at this beachfront resort include a restaurant, an outdoor swimming pool and free valet parking. .The restaurant, Restaurant Panama, is open for breakfast. Pool Bar is the resort's own cocktail bar. Spend the day at the beach and enjoy the on-site kids' swimming pool and pool loungers. 7973 square feet (741 square metres) of event facilities include meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7 AM and noon. .Sights within a 10-minute drive of this Zona Dorada resort include Mazatlan International Center and Mazatlán Aquarium.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • The Mazatlan Malecón - 3 min drive - 2.6 km
  • El Cid Country Club Golf Course - 4 min drive - 1.9 km
  • Mazatlan International Center - 7 min drive - 6.1 km
  • Mazatlán Aquarium - 8 min drive - 5.2 km
  • Cerritos Beach - 11 min drive - 5.8 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 32 min drive

Restaurants

  • ‪Panamá - ‬1 min walk
  • ‪Los Arcos - ‬2 min walk
  • ‪Villa Italia - ‬7 min walk
  • ‪Mané - ‬5 min walk
  • ‪Bar el LOBY - ‬6 min walk

About this property

The Palms Resort of Mazatlan

Ocean-view resort with a swim-up bar, near Cerritos Beach
The Palms Resort of Mazatlan offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this resort measures 7973 square feet (741 square metres) and includes a conference centre. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly The Palms Resort of Mazatlan. Self parking and valet parking are free.

This Mazatlán resort is smoke free.

  • 1 building
  • 190 guestrooms or units
  • 6 levels
  • Conference rooms
  • 7973 sq ft of conference space
  • 741 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
The Palms Resort of Mazatlan offers 190 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 265 to 400 for adults and MXN 265 to 400 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Pool Bar
  • Restaurant Panama
  • Suchi Roll

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (7,973 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Palms Resort of Mazatlan

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 265 to 400 for adults and MXN 265 to 400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Mazatlan
Palms Resort Mazatlan
The Palms Of Mazatlan Mazatlan
The Palms Resort of Mazatlan Resort
The Palms Resort of Mazatlan Mazatlán
The Palms Resort of Mazatlan Resort Mazatlán

Frequently asked questions

What is the cancellation policy at The Palms Resort of Mazatlan?

The Palms Resort of Mazatlan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Palms Resort of Mazatlan?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at The Palms Resort of Mazatlan on 2 Dec 2024 start from AU$134.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Palms Resort of Mazatlan?

Yep, The Palms Resort of Mazatlan has a free self car park and free valet parking.

Are there any beaches close to The Palms Resort of Mazatlan?

Yep, The Palms Resort of Mazatlan is a short 12-minute walk from Playa Brujas. Fun beach activities include volleyball.

Does The Palms Resort of Mazatlan have a pool?

The Palms Resort of Mazatlan has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

Does The Palms Resort of Mazatlan serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 7 AM and noon.

Is there a free airport shuttle available at The Palms Resort of Mazatlan?

No, The Palms Resort of Mazatlan does not offer an airport shuttle service.

Is there a bar or restaurant at The Palms Resort of Mazatlan?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Palms Resort of Mazatlan?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Palms Resort of Mazatlan?

No, pets and service animals are not allowed.

The Palms Resort of Mazatlan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1015 reviews" "
Rating 8 - Good. 286 out of 1015 reviews" "
Rating 6 - Okay. 104 out of 1015 reviews" "
Rating 4 - Poor. 51 out of 1015 reviews" "
Rating 2 - Terrible. 40 out of 1015 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Alejandra

Stayed 2 nights in Jul 2024

10/10 Excellent

Juana María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Juan Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Erik

Stayed 3 nights in Jul 2024

6/10 Okay

Mayra

Stayed 4 nights in Jul 2024

10/10 Excellent

Nalleli

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis, saltillo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy bonito, me la pase muy bien en mis vacaciones.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was enjoyable, great facilities, great ubication
Stayed 2 nights in Jun 2024

10/10 Excellent

Letycia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Stiven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

KIMBERLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice little balcony with ocean view. Restaurant on site to have breakfast on the patio facing the ocean. Parking was across the street, so wasn’t convenient to easily access our vehicle.
Stayed 1 night in Jun 2024

10/10 Excellent

Amelia

Stayed 3 nights in Jun 2024

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
The Panama cafe
Stayed 1 night in Jun 2024

10/10 Excellent

Mayra

Stayed 1 night in Jun 2024

10/10 Excellent

Jose L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Angela S

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am handicapped and was very afraid of a slip and fall in shower. But shower had a handle and floor tile not slippery. Also, another favorite was that PANAMA is in premises so room service was delicious.
Stayed 2 nights in Jun 2024

6/10 Okay

Yadira

Disliked: Property conditions & facilities
No sabía que la alberca grande estaba cerrada , el aire ni funcionaba muy bien . El staff no es tan amable
Stayed 5 nights in Jun 2024

8/10 Good

guillermo

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The people were rude as all hell we will not go back there for sure
Stayed 3 nights in May 2024

6/10 Okay

Gloria

Travelled with family
The stay was good. The staff was not friendly at all.
Stayed 4 nights in May 2024

6/10 Okay

Norma

Travelled with group
Satisfactory
It was average. Amenities were very limited, need more staff in the front desk, pools and rooms were outdated.
Stayed 2 nights in May 2024

6/10 Okay

Karen

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It was quaint. Very very busy with daily visitors . No toiletries at all or wash cloths .
Stayed 1 night in May 2024

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent
Stayed 5 nights in May 2024

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Mar 2023

10/10 Excellent

Jeff, Spring Creek

Travelled with family
Liked: Cleanliness, staff & service
Really loud construction pool area was shut down Limited space on beach
Stayed 1 night in Apr 2024

6/10 Okay

VICTOR

Liked: Cleanliness, staff & service
Pool under construction
Stayed 3 nights in Apr 2024