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Dream Palace Hotel Mbale

3.0 star property
Hotel in Mbale with 24-hour front desk and restaurant

Photo gallery for Dream Palace Hotel Mbale

Terrace/patio
Property grounds
Deluxe Double Room
Lobby
Executive Double Room | Living area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
7 Bwayo Crescent, off Wanale Road, Mbale
  • LivingStone International University
    ā€Ŗ4 min driveā€¬
  • Mt Elgon Waterfall
    ā€Ŗ13 min driveā€¬
  • Wanale Cliff
    ā€Ŗ29 min driveā€¬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

TV
Bidet
Detached private bathroom
Rainfall showerhead
Free bottled water
Cable channels
In-room safe
Desk
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

TV
Bidet
Detached private bathroom
Rainfall showerhead
Free bottled water
Cable channels
In-room safe
Desk
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

TV
Bidet
Detached private bathroom
Rainfall showerhead
Free bottled water
Cable channels
In-room safe
Desk
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

TV
Bidet
Detached private bathroom
Rainfall showerhead
Free bottled water
Cable channels
In-room safe
Desk
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

About the area

Mbale

At Dream Palace Hotel Mbale, you'll be 3.3 km (2.1 mi) from LivingStone International University and 7.3 km (4.5 mi) from Mt Elgon Waterfall. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of an airport shuttle. .Places within a 30-minute drive of this 3-property class Mbale hotel include Sipi Falls and Wanale Cliff.

What's nearby

  • LivingStone International University - 4 min drive - 3.4 km
  • Mt Elgon Waterfall - 13 min drive - 7.4 km
  • Sipi Falls - 15 min drive - 14.3 km
  • Wanale Cliff - 29 min drive - 15.2 km
  • Sipi Falls - 57 min drive - 53.1 km

Restaurants

  • ā€ŖCase Del Turista - ā€¬3 min drive
  • ā€ŖChicken Papa - ā€¬3 min drive
  • ā€ŖSukaali - ā€¬5 min drive
  • ā€ŖEndiro Coffee - Mbale - ā€¬19 min walk
  • ā€ŖCasa Del Turista - ā€¬20 min walk

About this property

Dream Palace Hotel Mbale

Hotel in Mbale with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. Barbecue grills, tour/ticket assistance, and a garden are also featured at the business-friendly Dream Palace Hotel Mbale.

This 3-star Mbale hotel is smoke free.

  • 15 guestrooms or units
  • Conference rooms
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Dream Palace Hotel Mbale offers 15 accommodations with a safe and complimentary bottles of water. Televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. This Mbale hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Raised toilet seat

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash.

Property is also known as

Dream Palace Mbale
Dream Palace Hotel Mbale Hotel
Dream Palace Hotel Mbale Mbale
Dream Palace Hotel Mbale Hotel Mbale

Frequently asked questions

What is the cancellation policy at Dream Palace Hotel Mbale?

Dream Palace Hotel Mbale offers free cancellation on select room rates. Check out the cancellation policy for more info.

What makes Dream Palace Hotel Mbale a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Dream Palace Hotel Mbale.

Is there a free airport shuttle available at Dream Palace Hotel Mbale?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Dream Palace Hotel Mbale?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Dream Palace Hotel Mbale?

Check-in begins at 10:00 AM. Check-out time is 11 AM.

Dream Palace Hotel Mbale Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 2 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good Hotel; Bad Hotels.com Reservation System

The hotel and the staff are very good. They do a good job of taking care of you and making you comfortable. The problem is that we made a paid & guaranteed reservation and when we arrived they had no record of the reservation. We had to find a different hotel because they were fully booked. That place did not work out and we had to find yet another hotel, which again did not work out because it was located next to a very loud lounge at night. We ended up back at the Dream Palace a few days later and they did a good job of making up for our problems. The problem is there appears to be a Hotels.com office or representative or agent in Uganda, and the reservation problems occurred at this office. There was a miscommunication between the hotel and this office or agent. Nathan the manager at Dream Palace did a good job of making sure we were taken care of, but this should never have happened. As a result of this problem (and we had the same problem at the hotel we booked for the week before in Kisumu Kenya), we will not be using hotels.com any more.
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a good price it was a nice, clean and comfortable place to stay. The staff were very kind and helpful. It would have been nice to have a shower instead of a bathtub and the bathroom door didnt close. However, we were both very happy with our stay. The breakfast wasnt very continental - but it was very tasty and filling. I would definitely come back.
Stayed 1 night in Feb 2019