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Al Ebaa Hotel

Mountain hotel connected to the convention centre in Makkah with 3 restaurants

Photo gallery for Al Ebaa Hotel

Lobby
Triple Room
Front of property
Front of property
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is AU$105
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
3280, Umm Al-Qura Road, Makkah, 24231
  • Great Mosque of Makkah
    ‪8 min walk‬
  • Kaaba
    ‪14 min walk‬
  • Abraj Al-Bait Towers
    ‪14 min walk‬

Room options

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Designer toiletries
  • Sleeps 4
  • 4 Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Designer toiletries
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Designer toiletries
  • Sleeps 3
  • 3 Single Beds

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About the area

Makkah

Al Ebaa Hotel places you in the centre of Makkah, connected to the convention centre and within just a 15-minute stroll of popular places like Great Mosque of Makkah and Kaaba. Highlights at this hotel include 3 restaurants and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a coffee shop/cafe, luggage storage and a lift. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute walk of this Makkah hotel include Well of Zamzam and Abraj Al-Bait Towers.

What's nearby

  • Great Mosque of Makkah - 8 min walk - 0.7 km
  • King Fahad Gate - 12 min walk - 1.1 km
  • Well of Zamzam - 14 min walk - 1.2 km
  • Kaaba - 14 min walk - 1.2 km
  • Abraj Al-Bait Towers - 14 min walk - 1.2 km

Getting around

  • Makkah Station - 9 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 69 min drive

Restaurants

  • ‪البيك - ‬12 min walk
  • ‪Executive Lounge - ‬12 min walk
  • ‪الشبيكة كوفي - ‬5 min walk
  • ‪الملتقى لاونج - ‬13 min walk
  • ‪مطعم المصطفى - ‬11 min walk

About this property

Al Ebaa Hotel

Mountain hotel connected to the convention centre in Makkah with 3 restaurants
There are 3 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi. Al Ebaa Hotel also features concierge services, an ATM, and a lift. For a fee, parking is available.

This Makkah hotel is smoke free.

  • 416 guestrooms or units
  • 3 dining venues
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
Al Ebaa Hotel offers 416 air-conditioned accommodations with a safe and complimentary bottles of water. Smart televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, hairdryers and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Languages

Arabic, English, Hindi, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (SAR 90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 30 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Turndown service

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:30 PM and 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Al Ebaa Hotel

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately SAR 45 for adults and from SAR 30 for children
  • Covered self-parking fee: SAR 90 per day
  • Late check-in fee for check-in between 8:30 PM and 10:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property only accepts cash. Noise-free guestrooms cannot be guaranteed.

Property Registration Number 10002124

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Al Ebaa Hotel Hotel
Al Ebaa Hotel Makkah
Al Ebaa Hotel Hotel Makkah

Frequently asked questions

What is the cancellation policy at Al Ebaa Hotel?

Al Ebaa Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Al Ebaa Hotel?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Al Ebaa Hotel on 21 Apr 2025 start from AU$105.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Al Ebaa Hotel?

Yep, Al Ebaa Hotel has a covered self car park for SAR 90 per day.

Does Al Ebaa Hotel serve breakfast?

Yeah, continental breakfast is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Al Ebaa Hotel?

No, Al Ebaa Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Al Ebaa Hotel?

Yep, Al Ebaa Hotel has 3 restaurants.

What time are check-in & check-out at Al Ebaa Hotel?

Check-in begins at 4:30 PM. Check-out time is 12:30 PM.

Are pets allowed at Al Ebaa Hotel?

No, pets and service animals are not allowed.

Al Ebaa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 251 out of 423 reviews
Rating 8 - Good. 104 out of 423 reviews
Rating 6 - Okay. 42 out of 423 reviews
Rating 4 - Poor. 12 out of 423 reviews
Rating 2 - Terrible. 14 out of 423 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Irfan, regina

Travelled with group
Liked: Cleanliness
Amazing hotel with kind reception and helpfull staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Swafiyaswaleh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

abubakar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Wahida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good & reasonable for Umrah
Stayed 6 nights in Jan 2025

4/10 Poor

Fazal

Stayed 4 nights in Dec 2024

8/10 Good

Munawer

Liked: Cleanliness, staff & service, amenities
Limited space in dining area. Too much traffic during breakfast time. Barely room to move around. Food was excellent
Stayed 5 nights in Jan 2025

8/10 Good

SYED JUNAID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Distance to haram a bit of challenge ,uphill task

All very good about the stay and hotel facilities but it is mentioned on hotel site that it is 7 minutes away from haram , that is absolutely false claim . Actually one needs to cross busy two way road and walk uphill for quite a while ( about 15 minutes) to reach haram boundary.
Stayed 4 nights in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Room comfort

Awful stay

I had a terrible—absolutely terrible—experience. The windows provide zero sound isolation from outside noise. I was given two rooms with windows, and it turned out to be the worst hotel experience of my life. You can either hear the sound of construction or the constant honking of car horns, as the hotel is located on a busy street. There is absolutely no chance a sane person could sleep here.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a walking distance to alharam.
Stayed 2 nights in Jan 2025

2/10 Terrible

Hanan

Disliked: Cleanliness, staff & service, property conditions & facilities
dirty
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Room comfort

Ok but not the best.

What service you got depended on who worked at the time. Some of the staff were really serviceminded and good but others were not. For example I was told that I would get help getting a taxi in the morning. The staff in the evening just said yeah you just go out there and get one. The room could be cleaner for 4 stars hotel.
Stayed 5 nights in Jan 2025

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have booked for 1 night from the U.S then need to extend 1 more night . However, they charged me way higher than initial booking for over stay. In addition, I have paid full in cash for additional night and received the receipt for full paid . Later on they told me, I have still 100 SAR due , I did not understand what they are saying. Later on they locked my room before I checked out . They eventually charged me that 100 sar . It was a very bitter experience I ever had with hotel stay. We come here for forgiveness and repentance to GOD but these people take the chance of our vulnerable situation. I consider that as charity but the disturbance they gave me during stay that is unprecedented.
Stayed 1 night in Jan 2025

10/10 Excellent

RIDON AHAMED

Travelled with group
Stayed 4 nights in Dec 2024

10/10 Excellent

Marieme

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can see Masjid Al Haram from there. It's not fancy, but it has everything you need. The staff is polite and helpful. We had a wonderful stay Al Hamdoulilah.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very good
Stayed 4 nights in Jan 2025

2/10 Terrible

Serhang

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to stay for few more days, they were not helpful You need better customer service, also very noisy
Stayed 2 nights in Jan 2025

4/10 Poor

GHULAM

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Mehrab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

2/10 Terrible

Kursom

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good. From front desk to the barista at the coffee place, no one looked happy. It felt like they are doing us a favor by us staying there. Would it hurt to smile? Or maybe it is a culture thing. The breakfast buffet was not good. I would not stay there again.
Stayed 3 nights in Jan 2025

6/10 Okay

amdhadur

Stayed 2 nights in Dec 2024

10/10 Excellent

Mohamed

Travelled with family, Business traveller
Close to the haram and shopping mall
Stayed 3 nights in Dec 2024

8/10 Good

Aras

Liked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Mohammed

Overall v good for my Umrah trip. The room cleaning person was very courteous and helpful.
Stayed 5 nights in Nov 2024

6/10 Okay

Sameena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The walk to haram was short but hilly. The hotel is on a main road so uber and taxi are easily available.
Stayed 4 nights in Dec 2024

8/10 Good

Aboubker

Travelled with family
Liked: Cleanliness, staff & service, room comfort

A gym will be very nice

The rooms are clean but on the small side. The beds are tiny. We really looked forward to the gym as there is a button on the elevator indicating it but when we went there there was only offices and we were told it’s being refurbished with no sign of this being done. The breakfast was good with many options but would do with fruits. Only canned are used in the fruit salad. The worker who used to clean our room was very kind. Everyone was nice but English was sometimes an issue so if you are working in tourism you should speak languages. The hotel is at a walking distance from el haram via anjum hotel.
Stayed 7 nights in Dec 2024