Makkah Clock Royal Tower, A Fairmont Hotel

5.0 star property
Luxury hotel connected to a shopping centre in Al Hajlah with 10 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Makkah Clock Royal Tower, A Fairmont Hotel

Building design
Exterior
Residential Suite Haram
Hypo-allergenic bedding, Select Comfort beds, minibar, in-room safe
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Parking available
  • Gym
  • Free WiFi
  • Housekeeping
The price is AU$498
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
King Abdul Aziz Endownment, Abraj Al Bait Complex PO Box 762, Makkah, 21955
  • Great Mosque of Makkah
    6 min walk
  • Abraj Al-Bait Towers
    6 min walk
  • Kaaba
    7 min walk

Room options

Signature Suite, 2 Bedrooms Haram View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

Suite, 1 King Bed (Residential - Kaaba)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 King Bed

Suite, 2 Single Beds, City View (Residential)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 2 Single Beds

Suite, 2 Single Beds (Residential - Haram)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

Suite, 2 Single Beds (Residential - Kaaba)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

Signature Twin Room, 2 Single Beds (Kaaba)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

Studio, 2 Single Beds (Haram)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

Studio, 2 Single Beds (Kaaba)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

Studio, 2 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 2 Single Beds

Triple Room, 3 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 3 Single Beds

Fairmont, Twin Room, 2 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 2 Single Beds

Fairmont, Twin Room, Accessible, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 2 Single Beds

Fairmont Gold, Junior Suite, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Kaaba)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 King Bed

Presidential suite Kaaba View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 King Bed

Residential Suite Quad Haram Multiple Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 4 Single Beds

Fairmont Gold, Twin Room, 2 Single Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 2 Single Beds

Fairmont, Room, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room, 2 Single Beds (Haram)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

Signature Suite, 2 Bedrooms (Kaaba)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Residential Suite Haram

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 Double Bed

Deluxe Room, 1 King Bed (Haram)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 King Bed

Junior Suite, Haram

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 Double Bed

Fairmont Gold, Junior Suite, Haram

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Junior Suite, Kaaba View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Signature Suite, Haram View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

Fairmont Gold, Signature Suite, Haram View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

Fairmont Gold, Twin Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

Fairmont Gold, Twin Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
  • Sleeps 4
  • 2 Single Beds

Similar properties

About the area

Makkah

Makkah Clock Royal Tower, A Fairmont Hotel puts you in the heart of Makkah, connected to a shopping centre and within a 20-minute stroll of Great Mosque of Makkah and Abraj Al-Bait Towers. Highlights at this luxury hotel include 10 restaurants, a gym and a conference centre. .A pampering day can include deep-tissue massages, hot stone massages and reflexology. The buffet restaurant, Atyaf, serves international cuisine and is open for breakfast, lunch and dinner. Enjoy the free kids' club and gym. 23379 square feet (2172 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:00 AM and 10:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class Al Hajlah hotel include Kaaba and Well of Zamzam.

What's nearby

  • Great Mosque of Makkah - 6 min walk
  • Abraj Al-Bait Towers - 6 min walk
  • Kaaba - 7 min walk
  • Well of Zamzam - 8 min walk
  • King Fahad Gate - 8 min walk

Getting around

  • Makkah Station - 19 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 79 min drive

Restaurants

  • ‪Swiss Express - ‬6 min walk
  • ‪Almsharf Lounge - ‬6 min walk
  • ‪29Th Floor - ‬4 min walk
  • ‪Al Majlis - ‬1 min walk
  • ‪بيتزا هت - ‬1 min walk

About this property

Makkah Clock Royal Tower, A Fairmont Hotel

Luxury hotel connected to a shopping centre in Al Hajlah with 10 restaurants
There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. A computer station is on site and WiFi is free in public spaces. A business centre, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 23379 square feet (2172 square metres) and includes a conference centre. A health club, spa services, and a library are also featured at the luxury Makkah Clock Royal Tower, A Fairmont Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco Makkah hotel.

  • 1 building
  • 1650 guestrooms or units
  • 60 levels
  • 10 dining venues
  • Conference rooms
  • 23379 sq ft of conference space
  • 2172 sq. m of conference space
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
Makkah Clock Royal Tower, A Fairmont Hotel offers 1650 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas and includes sofa beds. Beds feature Select Comfort mattresses. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

This Makkah hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Swahili, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (SAR 250 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 140 for adults and SAR 70 for children
  • 10 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aja
  • Al Dar
  • Atyaf
  • Mazaq
  • The Grill

Things to do

  • Art gallery
  • Designer stores
  • Free children's club
  • Health club
  • Library
  • Shopping centre

Family friendly

  • Children's games
  • Free children's club
  • Free cot
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (23,379 square foot of space)

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress
  • Sofa bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
During Ramadan the property serves sahur (pre-dawn meal) and iftar (evening meal) according to local custom.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Makkah Clock Royal Tower, A Fairmont Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 250.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 140 for adults and from SAR 70 for children
  • Fee for in-room wireless Internet: SAR 0 per day (rates may vary)
  • Valet parking fee: SAR 250 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 10007336

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Makkah Clock Royal Tower, A Fairmont Hotel.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Clock Royal Tower Fairmont Hotel
Fairmont Hotel Clock Tower Makkah
Makkah Clock Royal Tower Fairmont Hotel Mecca
Makkah Clock Royal Tower Fairmont Mecca
Makkah Clock Tower Fairmont Hotel
Makkah Royal Clock Tower Fairmont Hotel
Makkah Royal Tower
Royal Clock Tower Makkah Fairmont Hotel
Fairmont Makkah Clock Royal Tower
Makkah Clock Royal Tower A Fairmont Hotel
Makkah Clock Royal Tower, A Fairmont Hotel Hotel
Makkah Clock Royal Tower, A Fairmont Hotel Makkah
Makkah Clock Royal Tower, A Fairmont Hotel Hotel Makkah

Frequently asked questions

What is the cancellation policy at Makkah Clock Royal Tower, A Fairmont Hotel?

Makkah Clock Royal Tower, A Fairmont Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Makkah Clock Royal Tower, A Fairmont Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Makkah Clock Royal Tower, A Fairmont Hotel on 12 Jan 2025 start from AU$498.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Makkah Clock Royal Tower, A Fairmont Hotel?

Yep, Makkah Clock Royal Tower, A Fairmont Hotel has valet parking for SAR 250 per day.

Is there a spa on site at Makkah Clock Royal Tower, A Fairmont Hotel?

There's no onsite spa, but this property does offer services like prenatal massages.

What makes Makkah Clock Royal Tower, A Fairmont Hotel a romantic place to stay?

Couples dining and 24-hour room service, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Makkah Clock Royal Tower, A Fairmont Hotel.

Is Makkah Clock Royal Tower, A Fairmont Hotel family-friendly?

You bet! With amenities such as a free children's club and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Makkah Clock Royal Tower, A Fairmont Hotel is a hit with families.

Does Makkah Clock Royal Tower, A Fairmont Hotel serve breakfast?

You bet, buffet breakfast is on offer daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Makkah Clock Royal Tower, A Fairmont Hotel?

No, Makkah Clock Royal Tower, A Fairmont Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Makkah Clock Royal Tower, A Fairmont Hotel?

Yep, you can grab a meal at Makkah Clock Royal Tower, A Fairmont Hotel's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Makkah Clock Royal Tower, A Fairmont Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Makkah Clock Royal Tower, A Fairmont Hotel?

No, pets and service animals are not allowed.

Makkah Clock Royal Tower, A Fairmont Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 585 out of 1006 reviews" "
Rating 8 - Good. 211 out of 1006 reviews" "
Rating 6 - Okay. 87 out of 1006 reviews" "
Rating 4 - Poor. 45 out of 1006 reviews" "
Rating 2 - Terrible. 78 out of 1006 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Shamsideen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing
Stayed 4 nights in Aug 2024

10/10 Excellent

Dood

Stayed 1 night in Sep 2024

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Bader

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 2 nights in Sep 2024

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Sarwar

Stayed 3 nights in Aug 2024

8/10 Good

SABER

Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great service
Stayed 2 nights in Aug 2024

8/10 Good

ERKIN

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 2 nights in Aug 2024

10/10 Excellent

Iskandar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Eslam

Liked: Cleanliness, staff & service
Everything was amazing this hotel
Stayed 1 night in Aug 2024

2/10 Terrible

Bilal

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I have said that many Fairmont in my life, and this one specifically was the one I was looking most forward to, but unfortunately, there was no service that was reliable. The staff were not friendly. The rooms were dingy and worn out service never came to clean the rooms sheets were wet on arrival And everything from organizing transport to luggage going to the room room is all a fail. Maybe they will learn From Cairo Fairmont
Stayed 2 nights in Aug 2024

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

SHARON LEAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mashallah subhanallah what a blessing to even be here ya rabi shukr. If any one visiting this place complain then go back to where you came from. Especially if you are visiting for religious purposes and blessed to have the wealth and health to make this trip and sleep in this magnificent hotel. The whole staff starting from pick up at the hotel to check in to room service and food etc, the location, the surrounding, the promptness to evey need we asked was met 10 fold. We will return Inshallah and for staying 18 nights I feel we have the experience to comment. Shukrun Fairmont for our stay we will return again Inshallah ameen.
Stayed 15 nights in Aug 2024

10/10 Excellent

Hamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Makka visit
Excellent near places I want to visit
Stayed 1 night in Aug 2024

10/10 Excellent

Samah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Aug 2024

10/10 Excellent

Khaleda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Mohamed Javed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Experience
Excellent service and great staff specially Mr. Kazi and his team
Stayed 3 nights in Aug 2024

8/10 Good

MD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like transportation system. Need to road sign for Entrance the hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

MUHAMMAD USMAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel like home
We enjoyed our stay at Fairmount Makkah. Thank you for making our stay memorable. We look forward to visiting again in the future.
Stayed 4 nights in Jul 2024

4/10 Poor

Mohammed

Stayed 3 nights in Jul 2024

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay
Second time at this hotel. Very enjoyable and close access to the masjid and food courts on up levels in the mall. Check-in was swift, but unfortunately our first evening was bad due to noisy neighbouring guests shouting between 2-3am in the morning. Our room had an inter-connecting doorway to the adjacent room. These doors are NOT sound proof. Complained to reception, they offered to move us to another room...a shame as we like the room but had to settle for a slightly older designed room. We did not cause the nuisance but it was us which had to be moved. Anyway, housekeeping staff were excellent in turndown service each night when we came back from the masjid. Overall a very comfortable stay, but if I was to book again at the Fairmont would make sure we avoid rooms with interconnecting doorways. Also at check out, concierge / bell boy service was VERY slow in sending someone for our bags on checkout...we ended up taking or own luggage down as we risked being late for our flight.
Stayed 7 nights in Jul 2024

10/10 Excellent

Heba, St Peters

Stayed 1 night in Jul 2024

10/10 Excellent

Ashraf, chino hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024