8/10 Good
Rahat
Travelled with partner
23 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Mercure was very good, the rooms are a very good size and they are very clean. Room service is great, there is a switch in your room that you must press to indicate that you want room service. Shoutout to Md Saddam for great service!
The breakfast options are good, with fresh omelettes available to be made every day for you. Breakfast timings of 6:30-10:30 are also very good.
The shuttle service is okay. The Masjid al-haram authorities decide where hotel shuttles will stop on a cycle of a few weeks. You can ask the receptionist which bus stop it will stop at. During your visit, if it stops at Kudi bus station, then take the shuttle as it is quite close. If it stops at al-gazzah station, then do not take the shuttle, the walk is very long. Nearly 30 mins from the clock tower, and in the heat it can get difficult. Instead, take the number 6 public transport bus that stops right outside the hotel to the haram, this is much more frequent and stops near the haram (7 min walk).
Trying to get the shuttle can be stressful because of the fixed timings, the public bus was much less stressful as it came very regularly.
If you’re looking for a budget friendly stay of high quality and don’t mind taking a bus, this is definitely the place to go.
Rahat
Stayed 16 nights in Aug 2024