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NH Collection Medellín Royal

5.0 star property
Luxury hotel connected to a shopping centre in Medellín with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Medellín Royal

Outdoor pool, pool umbrellas, pool loungers
Exterior
Exterior
Fitness facility
Exterior

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Bar
    Bar
  • Parking included
    Parking included

Explore the area

Map
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
  • Santafé Mall
    3 min walk
  • Oviedo Shopping Center
    3 min walk
  • Golden Mile
    5 min walk
  • Medellin (EOH-Enrique Olaya Herrera)
    12 min drive

Room options

View all photos for Suite Room

Minibar, in-room safe, desk, soundproofing

Suite Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Eco-friendly toiletries
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 33.1 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Suite (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Suite (Extra Bed 2 Adults + 1 Child)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Eco-friendly toiletries
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, soundproofing

Family Room (2 Adults + 2 Children)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Premium Room (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, soundproofing

Premium Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Superior Room (Extra Bed 2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Medellín

You'll be connected to a shopping centre at NH Collection Medellín Royal, and within a short 5-minute stroll of popular places like Santafé Mall and Oviedo Shopping Center. Highlights at this luxury hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Wellness Spa can include massages, facials and aromatherapy. The restaurant, Cygnus, is open for lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and pool loungers. 97 square feet (9 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an area shuttle. .Attractions within a 30-minute walk of this 5-property class El Poblado hotel include Poblado Park and Lleras Park.

What's nearby

  • Santafé Mall - 3 min walk - 0.3 km
  • Oviedo Shopping Center - 3 min walk - 0.3 km
  • Medellín Clinic - El Poblado - 15 min walk - 1.3 km
  • Poblado Park - 19 min walk - 1.6 km
  • Lleras Park - 3 min drive - 2.1 km

Getting around

  • Aguacatala Station - 18 min walk
  • Medellín (MDE-José María Córdova Intl.) - 38 min drive

Restaurants

  • ‪Pizzeria Olivia Cc Santa Fe - ‬4 min walk
  • ‪Archie's - ‬3 min walk
  • ‪Sandwich Qbano Santafé - ‬5 min walk
  • ‪Il Forno - ‬3 min walk
  • ‪Todo Fresa Café. C.c. Santa Fe - ‬4 min walk

About this property

NH Collection Medellín Royal

Luxury hotel connected to a shopping centre in Medellín with a full-service spa
NH Collection Medellín Royal offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 97 square feet (9 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury NH Collection Medellín Royal. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 5-star Medellín hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 11 levels
  • Conference rooms
  • 97 sq ft of conference space
  • 9 sq. m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
NH Collection Medellín Royal offers 135 air-conditioned accommodations with minibars and a safe. LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Wellness Spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; COP 37,660 to 75,321 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cygnus

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 97 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: COP 154 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 37660 to 75321 per person
  • Airport shuttle fee: COP 112000 per vehicle
  • Pet fee: COP 154 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

Frequently asked questions

What is the cancellation policy at NH Collection Medellín Royal?

NH Collection Medellín Royal offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at NH Collection Medellín Royal?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at NH Collection Medellín Royal on 20 Dec 2024 start from AU$132.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at NH Collection Medellín Royal?

Yep, NH Collection Medellín Royal has a free self car park.

Is there a spa on site at NH Collection Medellín Royal?

Yep, Wellness Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does NH Collection Medellín Royal have a pool?

NH Collection Medellín Royal has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Is NH Collection Medellín Royal family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that NH Collection Medellín Royal is a hit with families.

Does NH Collection Medellín Royal serve breakfast?

Yeah, buffet breakfast is available weekdays from 6:00 AM to 10:00 AM and on weekends between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at NH Collection Medellín Royal?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at NH Collection Medellín Royal?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at NH Collection Medellín Royal?

Check-in begins at 3:00 PM. Check-out time is noon.

NH Collection Medellín Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1003 reviews" "
Rating 8 - Good. 155 out of 1003 reviews" "
Rating 6 - Okay. 66 out of 1003 reviews" "
Rating 4 - Poor. 35 out of 1003 reviews" "
Rating 2 - Terrible. 23 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel with comfortable beds and excellent breakfast. Dinner was average.
Stayed 5 nights in Aug 2024

10/10 Excellent

ROSELINE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente el servico, habitaciones cómodas, la comida muy buena. La limpieza le doy 10 agradecida de Doralba, por mantenerla en óptimas condiciones en toda la estación. Recomendación, debería tener un poco mas de ambiente en música fines de semana.
Stayed 1 night in Aug 2024

6/10 Okay

mao

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was ok. Nice environment but they have a non working air conditioner very bad also the phone never work so we had to walk down to complain.
Stayed 8 nights in Aug 2024

6/10 Okay

Bogdan

Travelled with partner
Liked: Staff & service
Zero sound proof
Stayed 3 nights in Aug 2024

2/10 Terrible

Moises

Disliked: Staff & service
Horrible service
Stayed 8 nights in Aug 2024

8/10 Good

Cherise

Liked: Cleanliness, staff & service, amenities
Great stay, doors to hotel room can be more soundproof
Stayed 4 nights in Aug 2024

8/10 Good

Meera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern and quiet
Clean, modern and on a very quiet neighborhood. Facilities were modern and rooms were super clean and spacious. However, it is not really walkable to the Pablano district where all the restaurants and the vibe of the city is. Traffic is bad and so we had to take a cab every time we wanted to go anywhere. Close to a mall.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Carolina

Travelled with family
Liked: Staff & service, amenities
didn't like the breakfast didn't like the bed
Stayed 10 nights in Jul 2024

10/10 Excellent

Carolina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Romulo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Aug 2024

10/10 Excellent

Lina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great hotel to stay
Stayed 13 nights in Jul 2024

10/10 Excellent

emelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

2/10 Terrible

Eric

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Worst supposed high end hotel
Lock was broken on the hotel door allowing anyone to go in. I only discovered it later leaving my hotel room exposed. Snobbish recepción desk. When my friend visited me they said that there is a $40 charge for visitors to go up to my room. I have never heard of this in all my years of travel. And then later on at night I noticed this policy was unenforceable as no one was checking who could come in or out. Seems like a form of extortion.
Stayed 1 night in Jul 2024

10/10 Excellent

enzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent overall. Staff was friendly but one thing about this hotel the mattress was SUPER hard. They made it better by adding a topper but that’s my only knock on this hotel everything else was on point.
Stayed 5 nights in Jul 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool size large for swimmers. Hotel food & services excellent. Very good area. Hotel staff friendly always willing to help with a smile
Stayed 5 nights in Jul 2024

6/10 Okay

Nicole

Business traveller, Travelled with partner
Liked: Cleanliness
El hotel esta localizado en un area tranquila, cerca de los centros comerciales y restaurantes. Bastante sencillos los cuartos, nada fancy, pero personal siempre complacoente y servicial
Stayed 4 nights in May 2024

10/10 Excellent

William

Liked: Amenities
Clean, spacious rooms, good service
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana J

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excelente
Stayed 6 nights in Jul 2024

10/10 Excellent

Jorge

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Jul 2024

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to malls and restaurants, good service and delicious breakfasts. My hotel when we are going to that beautiful city💯
Stayed 3 nights in Jun 2024

10/10 Excellent

Mary Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week here and absolutely loved it. The staff were so kind and extremely helpful. We look forward to going back. Due to airline delays & flight cancellations, they were extremely accommodating. There is a large shopping mall just up the block. There was great coffee, food & beverage options. There was even a grocery store on the lowest level.
Stayed 6 nights in Jul 2024

6/10 Okay

Alan

Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor service and average hotel
The hotel is nice, we had problems with the staff, the front desk staff directly lied to us, my wife and I wanted a friend to hang out with us and watch a movie and we were made to feel like we didn’t belong and super uncomfortable . The rooms flooring was breaking apart and the furniture a bit cheap. Disappointing. We had a suite and it felt average quality.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mitul, London

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel is clean and modern. The rooms are in great condition. The hotel is located very close to 2 malls both of which have many dining options. The neighbourhood is safe. The pool area is excellent and breakfast selection is great.
Stayed 4 nights in Jul 2024