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InterContinental Dar Al Hijra Madinah by IHG

5.0 star property
Luxury hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for InterContinental Dar Al Hijra Madinah by IHG

Exterior
Point of interest
Cafe
Property amenity
Minibar, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Air conditioning
The current price is AU$318
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
King Fahad Street, Central Area, Po Box 20201, Madinah
  • Prophet's Mosque
    ‪11 min walk‬
  • Al-Baqi Cemetery
    ‪13 min walk‬
  • Madina Mall
    ‪6 min drive‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪22 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds, Smoking

Minibar, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 3 Single Beds, Smoking

Minibar, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Suite, 1 Bedroom, Smoking (Living Dining)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Smoking (Living Dining)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
  • 105 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (High Floor)

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
2 bedrooms
Hairdryer
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms (High Floor)

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
2 bedrooms
Hairdryer
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed, Smoking

Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (High Floor)

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
2 bedrooms
Hairdryer
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds (Minifridge)

Minibar, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds (Minifridge)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 3 Bedrooms, Smoking

Minibar, in-room safe, desk, blackout curtains

Suite, 3 Bedrooms, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (High Floor)

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
2 bedrooms
Hairdryer
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Smoking

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Smoking

Minibar, in-room safe, desk, blackout curtains

Classic Room, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Accessible, Smoking

Classic Room, 1 King Bed, Accessible, Smoking

Classic Room, 1 King Bed, Accessible, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 3 Single Beds

Minibar, in-room safe, desk, blackout curtains

Classic Room, 3 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 3 Bedrooms (Living Dining)

Minibar, in-room safe, desk, blackout curtains

Suite, 3 Bedrooms (Living Dining)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Accessible, Smoking

Minibar, in-room safe, desk, blackout curtains

Classic Room, 2 Single Beds, Accessible, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Bathrobes
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms (High Floor)

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
2 bedrooms
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Dining)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Living Dining)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 3 Bedrooms (High Floor)

Minibar, in-room safe, desk, blackout curtains

Suite, 3 Bedrooms (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
3 bedrooms
Hairdryer
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Living Dining)

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms (Living Dining)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
3 bedrooms
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Madinah

A luxury stay in the heart of Madinah awaits you at InterContinental Dar Al Hijra Madinah by IHG. Within just a 15-minute stroll, you'll find Prophet's Mosque and Masjid Abu Dharr al Ghifari. Highlights at this Art Deco hotel include a restaurant and in-room free WiFi. .The restaurant, Al Safa, is open for breakfast, lunch and dinner. Business travelers can take advantage of a meeting room and a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Places within a 15-minute walk of this 5-property class Madinah City Center hotel include The Green Dome and Al-Baqi Cemetery.

What's nearby

  • The Green Dome - 11 min walk - 0.9 km
  • Prophet's Mosque - 11 min walk - 1.0 km
  • Al-Baqi Cemetery - 13 min walk - 1.1 km
  • Quba Mosque - 6 min drive - 6.1 km
  • Madina Mall - 6 min drive - 5.8 km

Getting around

  • Madinah Station - 23 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 22 min drive

Restaurants

  • ‪Kiffa - ‬5 min walk
  • ‪Cafe Najd - ‬3 min walk
  • ‪الحرم - ‬3 min walk
  • ‪مقهى نجد - ‬4 min walk
  • ‪Lavena Café - ‬4 min walk

About this property

InterContinental Dar Al Hijra Madinah by IHG

Luxury hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Gift shops/newsstands, tour/ticket assistance, and concierge services are also featured at the luxury InterContinental Dar Al Hijra Madinah by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Madinah hotel.

  • 1 building
  • 195 guestrooms or units
  • 13 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • 1 conference room
  • Dining venue
InterContinental Dar Al Hijra Madinah by IHG offers 195 air-conditioned accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

Arabic, English, Hindi, Urdu

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Pullman Zamzam Madina

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
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The price is AU$283
includes taxes & fees
26 Apr - 27 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (SAR 50 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 85 to 140 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Al Safa

Things to do

  • Shopping

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (152 centimetre wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 85 to 140 per person
  • Covered self-parking fee: SAR 50 per night (in/out privileges)
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 10007902

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Hijra InterContinental Madinah
Dar Al Hijra InterContinental
Dar Al Hijra InterContinental Madinah
Dar Al Madinah
Dar Hijra InterContinental
InterContinental Dar Al Hijra Madinah
InterContinental Dar Al Hijra Madinah Hotel
InterContinental Dar Al Hijra Madinah Hotel Medina
InterContinental Dar Al Hijra Madinah Medina
InterContinental Madinah Dar Al Hijra
Dar Al Hijra InterContinental Madinah Al Madinah/Medina
Dar Al Hijra Intercontinental Madinah Hotel Medina

Frequently asked questions

What is the cancellation policy at InterContinental Dar Al Hijra Madinah by IHG?

InterContinental Dar Al Hijra Madinah by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Dar Al Hijra Madinah by IHG?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at InterContinental Dar Al Hijra Madinah by IHG on 20 Apr 2025 start from AU$318.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Dar Al Hijra Madinah by IHG?

Yep, InterContinental Dar Al Hijra Madinah by IHG has a secured covered self car park with in/out privileges for SAR 50 per night. Onsite parking is limited.

Is InterContinental Dar Al Hijra Madinah by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Dar Al Hijra Madinah by IHG is a hit with families.

Does InterContinental Dar Al Hijra Madinah by IHG serve breakfast?

Yeah, buffet breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at InterContinental Dar Al Hijra Madinah by IHG?

No, InterContinental Dar Al Hijra Madinah by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Dar Al Hijra Madinah by IHG?

Yep, you can grab a meal at InterContinental Dar Al Hijra Madinah by IHG's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at InterContinental Dar Al Hijra Madinah by IHG?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Dar Al Hijra Madinah by IHG?

No, pets are not allowed.

InterContinental Dar Al Hijra Madinah by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 271 out of 564 reviews
Rating 8 - Good. 172 out of 564 reviews
Rating 6 - Okay. 61 out of 564 reviews
Rating 4 - Poor. 34 out of 564 reviews
Rating 2 - Terrible. 26 out of 564 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed Sani

Stayed 2 nights in Oct 2024

10/10 Excellent

Gohar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
Stayed 5 nights in Dec 2024

8/10 Good

Muhammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay overall with some issues
Overall a wonderful hotel. Excellent location, very close to the Prophet's Mosque. Good breakfast but could do with more meat options and better quality coffee and pastries. There were some issues with the room, listed below: 1. The in-room safe did not work at all. We told Guest Relations but nothing was done for the entire time we were there. 2. We were 3 guests, 2 adults and a child. However many times they only put 2 towels in the bathroom and we needed to call to get more. 3. The bathroom was not cleaned well at all, especially the shower. 4. Sometimes the cups in the room were not washed, dirty cups were left there.
Stayed 5 nights in Dec 2024

6/10 Okay

Omar

Travelled with family
Liked: Cleanliness
Not the property fault they had a construction activities next door. Also the place is outdated needs renovation. Food option was sub standard we ended up eating else where .
Stayed 3 nights in Dec 2024

10/10 Excellent

Imran

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ahmed at Reception and Khadija, Wafa and Fatima were great ! Our stay was made comfortable by the team efforts ! Thanks everyone !
Stayed 5 nights in Dec 2024

10/10 Excellent

suhaib

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dar Al Hijra Hotel in Medina offers a comfortable and welcoming stay with excellent proximity to Masjid An-Nabawi. The staff are professional and courteous, providing attentive service to guests. The rooms are clean, well-maintained, and equipped with modern amenities, ensuring a pleasant experience. Its convenient location makes it an ideal choice for visitors to the sacred city.
Stayed 1 night in Dec 2024

8/10 Good

Muhammed

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great hotel, excellent location
Great hotel, very close to the Prophet's Mosque. Check-in was smooth and the concierge brought our bags to our room promptly. The in-room safe does not work - no power and it is not attached to anything. We informed guest relations of this and nothing was done about it.
Stayed 1 night in Dec 2024

8/10 Good

Shifa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We absolutely loved the hotel, the housekeeping was amazing. Breakfast buffet was absolutely delicious. The location was perfect. Everything was absolutely perfect until we checked out and the bell boy “older man” came to get the luggage. The bell boy was very unprofessional and bad.
Stayed 3 nights in Nov 2024

10/10 Excellent

Abirah

Stayed 4 nights in Nov 2024

10/10 Excellent

farhat

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was wonderful about our stay. The best part was they let us check in early and it was so much appreciated after our long flight. The suite was huge and so comfortable. Staff was so helpful and kept asking us if we needed more water or anything else. Will come again for sure. Location was ideal too. One suggestion, for the price the decor looks a bit dated, so updating interior would be nice!
Stayed 2 nights in Nov 2024

10/10 Excellent

SULTAN ABDULAZIZ A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good
Stayed 3 nights in Nov 2024

4/10 Poor

michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
We booked this hotel while planning our first visit to Saudi Arabia. As non-Muslims in a holy city, we wanted to stay with a trusted hotel chain in case we needed help navigating the city. The rooms looked nice online, and the ratings were good, so we decided to give it a try despite the high price. Firstly, I want to commend the staff, who were excellent and went out of their way to make us feel welcome. However, the room itself was disappointing—it was dark, uninviting, and had a noticeable smell of mold. While we weren’t expecting luxury, unfortunately, the overall condition of the property did not meet our expectations.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shifa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the hotel, the housekeeping was amazing. Breakfast buffet was absolutely delicious. The location was perfect. Everything was absolutely perfect until we checked out and the bell boy “older man” came to get the luggage. He had a dirty eye and was scratching his private parts as I was riding down the elevator, I was reluctant to ride alone with him but then thought it is Prophet’s mosque, men should be behaving. And then when giving money as tip, he purposely touched my hand twice. Very unprofessional, intercontinental should not have employees like this. Just so the management knows, he was a bit older and this was about 1am Monday morning. Please discipline him.
Stayed 3 nights in Nov 2024

8/10 Good

muhammad, Skokie

Liked: Cleanliness, staff & service, property conditions & facilities
Book directly
Stayed 3 nights in Nov 2024

10/10 Excellent

Kazi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved my Stay
It was a beautiful stay with much care provided by the Hotel. Very Impressive.
Stayed 5 nights in Nov 2024

10/10 Excellent

Wan Sharuddin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly and helpful staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Wan Sharuddin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Intercontinental provide almost everything we need. Thank you.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

WAFAA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is great. We enjoyed our stay very much. The best thing about this hotel is the service level all staff are great from reception to room service and cleaning. They come to check if anything is missing or if we need anything. Free Saudi coffee and dates are always available in the lobby which is a nice touch. Special thanks to Mr. Mohamed Aly in the concierge desk
Stayed 1 night in Nov 2024

10/10 Excellent

GAMAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly amazing hotel I have zero complaints. I am most definitely coming back and booking this hotel when I visit Medina. Thank you
Stayed 5 nights in Nov 2024

10/10 Excellent

Syeda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location, spacious, friendly staff
Hotel was in perfect location, literally a 5 min walk directly to the mosque. Outside the mosque is the famous little global village huts. Hotel room was clean and very spacious and so was the bathroom, staff were super helpful and accommodating. Would highly recommend for a stay in Madinah
Stayed 2 nights in Nov 2024

10/10 Excellent

Ikramuddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for the wonderful stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Hanadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Our stay was excellent. The staff were always ensuring that we were happy and comfortable with our stay. The cleaning staff were great and always ensured we had everything we needed. As a nice gesture the front staff sent us a plate of fruit. The breakfast buffet was excellent with plenty of variety every morning. Couldnt fault our stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come here again and again!!!
Amazing stay - have been here before with a group and decided to book again solo. Clean rooms, perfect location by food and the masjid. Excellent service too, will keep coming back here InshAllah
Stayed 1 night in Nov 2024