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Pullman Zamzam Madina

Eco-certified hotel with 4 restaurants and 24-hour front desk

Photo gallery for Pullman Zamzam Madina

Deluxe Room, 2 Single Beds (Panoramic Haram View)
View from property
Interior detail
4 restaurants, breakfast, lunch, dinner served; international cuisine
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Laundry
The current price is AU$233
includes taxes & fees
2 May - 3 May

Explore the area

Map
Amr Bin Al Gmoh Street, Madinah, 41499
  • Prophet's Mosque
    ‪6 min walk‬
  • Al-Baqi Cemetery
    ‪7 min walk‬
  • Quba Mosque
    ‪4 min drive‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪20 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, City View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 3 Single Beds (Without view)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 3 Single Beds (Without view)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

Royal Suite, 1 Double Bed (Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 7
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed (Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed (Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (Panoramic Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • 35 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Classic Room, 1 King Bed (No View)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed (No View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (No View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (No View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Panoramic Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Accessible, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds, Accessible, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Double Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds (Panoramic Haram View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
Rainfall showerhead
  • Sleeps 3
  • 2 Single Beds

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About the area

Madinah

Pullman Zamzam Madina puts you in the heart of Madinah, within just a 10-minute stroll of Prophet's Mosque and The Green Dome. Highlights at this eco-friendly hotel include 4 restaurants and in-room free WiFi. .The buffet restaurant, The Horizon, serves international cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 15-minute walk of this Madinah City Center hotel include New Bilal Market and Al-Baqi Cemetery.

What's nearby

  • Prophet's Mosque - 6 min walk - 0.5 km
  • The Green Dome - 6 min walk - 0.6 km
  • Al-Baqi Cemetery - 7 min walk - 0.6 km
  • Quba Mosque - 4 min drive - 3.9 km
  • Madina Mall - 6 min drive - 5.6 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪مندي الايغوري - ‬9 min walk
  • ‪البيك - ‬6 min walk
  • ‪ستاربكس - ‬1 min walk
  • ‪The Espresso Bar - ‬9 min walk
  • ‪بارنز - Barn’s فرع الحرم - ‬5 min walk

About this property

Pullman Zamzam Madina

Eco-certified hotel with 4 restaurants and 24-hour front desk
There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Public spaces have free WiFi. The eco-certified Pullman Zamzam Madina also features multilingual staff, coffee/tea in common area, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Madinah hotel is smoke free.

  • 835 guestrooms or units
  • 10 levels
  • 4 dining venues
  • Built in 2015
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Pullman Zamzam Madina offers 835 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Turkish, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (SAR 70 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 86 for adults and SAR 43 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Acacia
  • Al Mandara
  • Al-Sukkaria
  • The Horizon

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: 100 per cent of room rate
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SAR 86 for adults and from SAR 43 for children
  • Self-parking fee: SAR 70 per day (in/out privileges)
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: SAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property Registration Number 10001808

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Frequently asked questions

What is the cancellation policy at Pullman Zamzam Madina?

Pullman Zamzam Madina offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pullman Zamzam Madina?

As of 10 Apr 2025, prices found for a 1-night stay for 2 adults at Pullman Zamzam Madina on 2 May 2025 start from AU$233.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pullman Zamzam Madina?

Yep, Pullman Zamzam Madina has a self car park with in/out privileges for SAR 70 per day. Onsite parking is limited.

What makes Pullman Zamzam Madina a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Pullman Zamzam Madina.

Is Pullman Zamzam Madina family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Pullman Zamzam Madina is a hit with families.

Does Pullman Zamzam Madina serve breakfast?

Yep, guests love the buffet breakfast here! Available daily from 6:30 AM to 10:30 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Pullman Zamzam Madina?

No, Pullman Zamzam Madina does not offer an airport shuttle service.

Is there a bar or restaurant at Pullman Zamzam Madina?

Yep, you can grab a meal at Pullman Zamzam Madina's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Pullman Zamzam Madina?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Pullman Zamzam Madina?

No, pets are not allowed.

Pullman Zamzam Madina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 771 out of 1232 reviews
Rating 8 - Good. 221 out of 1232 reviews
Rating 6 - Okay. 115 out of 1232 reviews
Rating 4 - Poor. 48 out of 1232 reviews
Rating 2 - Terrible. 77 out of 1232 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Suman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Over all a great stay. Wanted to extend my stay as my mother fell ill, but was not able to as their occupancy was full. Breakfast buffet is excellent and hotel room amenities are good as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

syed

Liked: Cleanliness, staff & service, property conditions & facilities
5 minutes walk to Masjid Nabvi
Stayed 1 night in Jan 2025

8/10 Good

Nayyer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were good and helpful. Check in was good. But I had to pay for 1 bed extra which was too much despite me booking for 4.
Stayed 7 nights in Dec 2024

8/10 Good

Kauser

Travelled with family
Liked: Cleanliness, staff & service, amenities
Close to Masjid Nawabi for men, it little farther for women. Food was average, more taste and variety would be recommended. Overall stay was great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Junaid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel & breakfast!
Hotel was amazing, facilities, views staff and most of all the breakfast! No complaints whatsoever of the hotel, truly was great. Please bear in mind this hotel is closer to the southern courtyard of Masjid Nabawi, so if you don’t leave earliy enough for Salahs you will be praying in front of imam/ getting to the ladies prayer section is a 10-15min walk depending on which doors you go to
Stayed 1 night in Jan 2025

10/10 Excellent

Syed, Elgin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Dec 2024

10/10 Excellent

Moshtaha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, comfortable room
Stayed 2 nights in Jan 2025

10/10 Excellent

Osama

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 1 night in Jan 2025

8/10 Good

Chris

Stayed 1 night in Dec 2024

8/10 Good

Jesper

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenience of its location and a generally good
The hotel is well-located, with everything within walking distance, which is a great advantage. Overall, it was a very good experience, and the hotel itself was impressive. However, for a 5-star hotel and the price paid per night, I expected more compared to other 5-star establishments. There were a few issues: the bidet shower was leaking, and the service in some areas fell short, especially with basic tasks like restocking supplies and cleaning. I also got the impression that the staff is overly focused on securing positive Google reviews, which detracted slightly from the experience. That said, the stay was enjoyable, and the hotel is worth considering if you value the convenience of its location and a generally good experience.
Stayed 3 nights in Dec 2024

8/10 Good

Rajab

Liked: Staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. However, the room wasn’t cleaned
Stayed 1 night in Dec 2024

8/10 Good

Nazim

Liked: Cleanliness, staff & service
Nice hotel but our room furniture was old. Table leg was broken. Shower siding glass can be little bigger.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohamed, Brampton

Stayed 3 nights in Dec 2024

10/10 Excellent

Rabia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in madinah
The staff at the reception was very welcoming just 1 guy the rest look miserable, he welcomed my family with a big smile and he ungraded our room to the biggest room at the hotel i was so pleased will definitely stay again because of this member of staff, the hotel is a step a way from the prophet pbah mosque they are many taxis available outside the hotel also small shopping center and the hotel is surrounded by many shops, the breakfast was outstanding this pull man hotel is your money worth than the one in makah the one in makah is outdated the bathroom need reall renovation and the bedrooms but the one in madinah is another story is really looked afrer top class hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheda

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and clean hotel… walk right up to the green dome of the masjid which is amazing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ali

Liked: Staff & service, property conditions & facilities
Bh
Stayed 5 nights in Dec 2024

10/10 Excellent

Muhammad Umair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

raza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Farhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Great location, only a few min from the noble rawda.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shahrin

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Nadir

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff including room service, door service and the dining staff were great professionals. They all were well mannered. The location is only 5 mins walk away from Nabawi.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Dec 2024

8/10 Good

sameer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay close to the prophet's mosque.
Stayed 2 nights in Dec 2024

2/10 Terrible

Soyam

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two rooms for five, each room had two single person bed, only can sleep 4 on top my kids were far way room, they found not give us connected room. Room were not ready till 5pm, bad behavior by staff and very bad was the manager. 9 days without kids close to us
Stayed 9 nights in Dec 2024