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Sofitel Shahd Al Madinah

5.0 star property
Luxury hotel with 2 restaurants and health club

Photo gallery for Sofitel Shahd Al Madinah

Presidential Suite, 1 King Bed
Superior Twin Room, 2 Single Beds (Partial Haram Plaza view)
Reception
Exterior
Premium bedding, free minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Room service
The current price is AU$475
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
King Fahad Road, Building 2943, Madinah, 42311
  • Prophet's Mosque
    ‪8 min walk‬
  • Baqi Cemetery
    ‪10 min walk‬
  • Madina Mall
    ‪8 min drive‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 1 King Bed (Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
3 bedrooms
Premium bedding
Hairdryer
  • 120 sq m
  • City view
  • Sleeps 8
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms (Haram Plaza View)

Presidential Suite, 3 Bedrooms (Haram Plaza View)

Presidential Suite, 3 Bedrooms (Haram Plaza View)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
3 bedrooms
Premium bedding
Hairdryer
  • 120 sq m
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 Single Bed (Prestige)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Single Bed (Prestige)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Sofa bed
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Prestige)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Prestige)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Sofa bed
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Single Bed (Prestige, Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 Single Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Sofa bed
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Sofa bed
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds (Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds (Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite, Multiple Beds

Premium bedding, free minibar, in-room safe, desk

Family Suite, Multiple Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 7
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club)

Premium bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Eco-friendly toiletries
Bidet
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, free minibar, in-room safe, desk

Classic Twin Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Eco-friendly toiletries
Bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Triple Room, 3 Single Beds

Classic Triple Room, 3 Single Beds

Classic Triple Room, 3 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Eco-friendly toiletries
Bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Premium bedding, free minibar, in-room safe, desk

Deluxe Twin Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Eco-friendly toiletries
Bidet
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, free minibar, in-room safe, desk

Classic Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Free minibar items
TV
Premium bedding
Eco-friendly toiletries
Bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Madinah

A luxury stay in the heart of Madinah awaits you at Sofitel Shahd Al Madinah. Within just a 10-minute stroll, you'll find Prophet's Mosque and Masjid Abu Dharr al Ghifari. Highlights at this eco-friendly hotel include 2 restaurants and in-room free WiFi. .The restaurant, Arabesque, is open for breakfast, lunch and dinner. Business amenities include meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. There's also the convenience of self parking. .Sights within a 10-minute walk of this 5-property class Madinah City Center hotel include The Green Dome and Al-Baqi Cemetery.

What's nearby

  • The Green Dome - 7 min walk - 0.7 km
  • Prophet's Mosque - 8 min walk - 0.7 km
  • Baqi Cemetery - 10 min walk - 0.8 km
  • Quba Mosque - 6 min drive - 6.1 km
  • Madina Mall - 8 min drive - 7.8 km

Getting around

  • Madinah Station - 14 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive

Restaurants

  • ‪Kiffa - ‬2 min walk
  • ‪مطعم المروة - ‬3 min walk
  • ‪Cafe Najd - ‬1 min walk
  • ‪مقهى نجد - ‬1 min walk
  • ‪Lavena Café - ‬3 min walk

About this property

Sofitel Shahd Al Madinah

Luxury hotel with 2 restaurants and health club
There are 2 restaurants on site, along with a coffee shop/cafΘ. WiFi is free in public spaces. A business centre and meeting rooms are available. A health club, multilingual staff, and gift shops/newsstands are also featured at the luxury Sofitel Shahd Al Madinah. Parking is available for a fee.

This 5-star Madinah hotel is smoke free.

  • 1 building
  • 469 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2001
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Coffee shop
Sofitel Shahd Al Madinah offers 469 accommodations with free minibar items and espresso makers. Beds feature premium bedding. Televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Turkish, Urdu

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  • Air conditioning
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includes taxes & fees
20 Apr - 21 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (SAR 99 per day)

Food and drink

  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Arabesque
  • Shahd Lounge
  • Ward Al Madinah

Things to do

  • Health club

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchairs on site

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Shahd Al Madinah

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: SAR 99 per day
  • Late check-in fee for check-in between midnight and 4:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number 10007643

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina

Frequently asked questions

What is the cancellation policy at Sofitel Shahd Al Madinah?

Sofitel Shahd Al Madinah offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Shahd Al Madinah?

As of 30 Mar 2025, prices found for a 1-night stay for 2 adults at Sofitel Shahd Al Madinah on 28 Apr 2025 start from AU$475.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Shahd Al Madinah?

Yep, Sofitel Shahd Al Madinah has a secured covered self car park for SAR 99 per day.

What makes Sofitel Shahd Al Madinah a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Sofitel Shahd Al Madinah.

Is Sofitel Shahd Al Madinah family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sofitel Shahd Al Madinah is a hit with families.

Does Sofitel Shahd Al Madinah serve breakfast?

You bet, brekkie is served daily.

Is there a free airport shuttle available at Sofitel Shahd Al Madinah?

No, Sofitel Shahd Al Madinah does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel Shahd Al Madinah?

Yep, you can grab a meal at Sofitel Shahd Al Madinah's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sofitel Shahd Al Madinah?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Sofitel Shahd Al Madinah?

No, pets and service animals are not allowed.

Sofitel Shahd Al Madinah Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 243 out of 409 reviews
Rating 8 - Good. 71 out of 409 reviews
Rating 6 - Okay. 36 out of 409 reviews
Rating 4 - Poor. 25 out of 409 reviews
Rating 2 - Terrible. 34 out of 409 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

MAJEED

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Regwana

Stayed 3 nights in Nov 2024

8/10 Good

salman

Travelled with partner
Liked: Cleanliness, staff & service
The location is perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

kazim

Liked: Cleanliness
Stayed 6 nights in Dec 2024

8/10 Good

Muhammed

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 5 nights in Dec 2024

10/10 Excellent

Mohammed

Stayed 2 nights in Dec 2024

6/10 Okay

Julie

Stayed 2 nights in Nov 2024

10/10 Excellent

Arman, Syosset

Stayed 1 night in Nov 2024

10/10 Excellent

Alasan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and its closer to everything you need. The staff are excellent.
Stayed 3 nights in Dec 2024

8/10 Good

Jawaid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity is best point
Stayed 2 nights in Nov 2024

10/10 Excellent

Khaled

Stayed 1 night in Nov 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Talal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5* hotel - very friendly service. Peaceful stay. Excellent location - ~5min walk to Nabawi. Good amenities nearby. Refreshment drinks served after dhuhr. Strongly recommend - hard to not go back to this hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

ahmed

Travelled with family
Liked: Cleanliness, staff & service
Highly recommended
Stayed 6 nights in Nov 2024

10/10 Excellent

AMINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abdullah at front desk was very helpful
Stayed 1 night in Nov 2024

2/10 Terrible

Omran

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Phone doesn’t work No hot water for shower Bathroom was dirty Not 5 stars but 3 stars definitely.
Stayed 3 nights in Nov 2024

10/10 Excellent

Muhammad

Stayed 3 nights in Nov 2024

2/10 Terrible

Taslima Gulam

Stayed 2 nights in Oct 2024

10/10 Excellent

Ammar

Everything was great.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ishrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Hakeem

Stayed 3 nights in Nov 2024

10/10 Excellent

Sayed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful and friendly staff
Stayed 6 nights in Oct 2024

4/10 Poor

ARSALAN

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old dated hotel. Broken old furniture, super tight rooms. Small windows. Shower didnt have curtain or door making bathroom wet every shower. It feels like a 1 star hotel. Only good thing was the location and distance to Rawda
Stayed 3 nights in Nov 2024

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
We arrived 4 hours before check in and we were given a room within a few mins with no fuss. Room was a suite - perfect for our family of 4. Room had everything we needed, free complimentary minibar which was refuelled daily. Room service and cleaning was on point and the reception staff whenever required fulfilled all requests. Breakfast was brilliant with plenty of selection and amazing views of the mosque of the prophet from one side. Location is the best thing - literally on the courtyard of the mosque with amenities and shops available in all directions. Would I reccomend? 1000% would i stay again? 1000000% !!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Zeeshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and clean. A special thank you to the following members. Ahmed at reception, Aladin at the restaurant for Breakfast & Dinner were exceptional. Their service was extra ordinary.
Stayed 3 nights in Nov 2024