4/10 Poor
Jenny G.
1 Mar 2025
Liked: Cleanliness
Port Melbourne visit
We were very disappointed with our stay. Location was excellent, accommodation was clean, beds comfortable but:No consideration was given to visitors arriving late at night. No lights meant retrieving key from key lock box very difficult. No interior lights meant fumbling for a light switch. No milk to make a cup of tea after a five hour flight, the only thing in the fridge was a sealed bottle of dressing - bizarre, seriously? Gas on hotplates was turned on when we arrived. No welcome pack - if WIFI was connected (as stated on listing), no information was provided on how to connect.Entrance to property was covered in leaves and bird poo - didn't appear to have been cleaned for some time.Upholstery on lounge furniture cracked, no hairdryer, no shampoo. No milk supplied but plentiful cleaning product but none of it 'green' as described on listing - we didn't travel to Melbourne to clean.Ugly plastic adhesive hooks on the wall looked cheap and were not strong enough to hold a bath towel, so fell off the wall in middle of night.This was not budget accommodation so just a little expense could have been spared to make it more welcoming.
Jenny G.
Stayed 3 nights in Feb 2025