8/10 Good
Rick
Business traveller, Travelled with partner
15 May 2024
Liked: Cleanliness
There was so much to like about staying at Luxe - clean, conveniently located, styled beautifully and a big kitchen and bathroom.
However, we specifically searched for and booked the apartment because it was supposed to have a clothes dryer. We were staying here for work and packed assuming we could launder our work clothes. Instead, we ended up going to work in damp clothes because we could not get them dry overnight.
Also, we were only provided with two small, thin bath towels for a five night stay. These were sodden within the first couple of days and we couldn’t get them dry.
The air conditioner did not work.
Finally, the hot water service is in the bedroom. For several hours one morning an alarm on the HWS sounded, making it impossible to sleep. When we asked the property manager about this we were told we just had to wait it out and that “it will stop in a few hours”.
As I said, lots to like about Luxe, but overall our experience was just OK…
Rick
Stayed 5 nights in May 2024