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Hotel Villa Maya

3.0 star property
Lakefront hotel with full-service spa and 24-hour fitness centre

Photo gallery for Hotel Villa Maya

Outdoor pool, pool umbrellas, pool loungers
Point of interest
Standard Double Room
Point of interest
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Parking included
The current price is AU$184
includes taxes & fees
8 Apr - 9 Apr

Explore the area

Map
Laguna Petenchel, Santa Elena Petén, Flores, Peten, 1001
  • Lake Petén Itzá
    ‪13 min drive‬
  • Flores Dock
    ‪20 min drive‬
  • Las Guacamayas Biological Station
    ‪20 min drive‬
  • Flores (FRS-Mundo Maya Intl.)
    ‪16 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Ceiling fan
Private bathroom
Desk
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room

In-room safe, individually decorated, desk, soundproofing

Standard Single Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Ceiling fan
Private bathroom
Daily housekeeping
  • 30 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed and 1 Double Bed OR 2 Double Beds

View all photos for Superior (doble)

Superior (doble)

Superior (doble)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Ceiling fan
Private bathroom
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Ceiling fan
Private bathroom
Daily housekeeping
  • 30 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

About the area

Flores

A family-friendly stay in Flores awaits you at Hotel Villa Maya. You'll be 5.4 km (3.4 mi) from Lake Petén Itzá and 6.2 km (3.9 mi) from San Miguel & Tayazal. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, kids' swimming pool and pool loungers as well as access to bike hire. Business travelers can take advantage of meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and spa services. Cooked-to-order breakfast is available daily between 6:30 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute drive of this 3-property class Flores hotel include Cuevas de Ak'tun Kan and Flores Dock.

What's nearby

  • Ixpanpajul Nature Park - 9 min drive - 5.9 km
  • Lake Petén Itzá - 13 min drive - 5.5 km
  • Maya Mall - 18 min drive - 10.5 km
  • Flores Dock - 20 min drive - 11.4 km
  • Las Guacamayas Biological Station - 20 min drive - 11.5 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 16 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬16 min drive
  • ‪Raices Bar & Grill - ‬20 min drive
  • ‪Raices Del Lago - ‬17 min drive
  • ‪Ristoranto Terrazzo - ‬20 min drive
  • ‪Pollo Campero - ‬18 min drive

About this property

Hotel Villa Maya

Lakefront hotel with full-service spa and 24-hour fitness centre
Hotel Villa Maya offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A children's pool, spa services, and a terrace are also featured at the family-friendly Hotel Villa Maya. A round-trip airport shuttle and an area shuttle are available for a fee. Self parking is free.

This 3-star Flores hotel is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • 20 buildings
  • Conference rooms
  • Built in 1988
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Villa Maya offers 56 air-conditioned accommodations, which are accessible via exterior corridors, and features free toiletries and a ceiling fan. Rooms open to balconies. Each accommodation is individually decorated. Business-friendly amenities include desks, safes and telephones. Bathrooms include a shower. Housekeeping is provided on a daily basis.
The on-site spa has couples treatment room(s). Services include massages.

Languages

English, Spanish

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  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 483 reviews
The price is AU$198
includes taxes & fees
2 May - 3 May
Hotel Camino Real Tikal

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: GTQ 60 to 120 for adults and GTQ 40 to 80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Dock
  • Garden
  • In a national park
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 150.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GTQ 60 to 120 for adults and GTQ 40 to 80 for children
  • Rollaway bed fee: GTQ 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Villa Maya
Hotel Villa Maya Santa Elena
Villa Maya Hotel
Villa Maya Santa Elena
Villa Maya Hotel Flores
Maya Hotel Flores
Hotel Villa Maya Guatemala/Santa Elena
Hotel Villa Maya Hotel
Hotel Villa Maya Flores
Hotel Villa Maya Hotel Flores

Frequently asked questions

What is the cancellation policy at Hotel Villa Maya?

Hotel Villa Maya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Villa Maya?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Villa Maya on 8 Apr 2025 start from AU$184.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Villa Maya?

Yep, Hotel Villa Maya has a free self car park.

Is there a spa on site at Hotel Villa Maya?

Yep, there is an onsite spa at Hotel Villa Maya. You'll enjoy services like massages.

Does Hotel Villa Maya have a pool?

Hotel Villa Maya has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Hotel Villa Maya a romantic place to stay?

Couples spa treatments and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Villa Maya.

Is Hotel Villa Maya family-friendly?

You bet! With amenities such as a children's pool, babysitting services and laundry facilities, it's no surprise that Hotel Villa Maya is a hit with families.

Does Hotel Villa Maya serve breakfast?

Sure does, cooked-to-order breakfast is available daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel Villa Maya?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Villa Maya?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Villa Maya?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Villa Maya?

No, only service animals are allowed.

Hotel Villa Maya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 103 out of 142 reviews
Rating 8 - Good. 32 out of 142 reviews
Rating 6 - Okay. 5 out of 142 reviews
Rating 4 - Poor. 1 out of 142 reviews
Rating 2 - Terrible. 1 out of 142 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

NORMAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This eco-friendly hotel is located on Lagoon Petenchel and surrounded by beautiful rain forest. It’s about one hour away from Tikal Mayan ruins and about 20 minutes away from Flores island. The staff was very friendly and accommodating. We recommend staying at the Hotel Villa Maya.
Stayed 2 nights in Dec 2024

10/10 Excellent

Cheryl

Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean, spacious rooms. Ours had a shower open to the outdoors, which I wasn’t sure I would like, but it was awesome. No bugs! Beds were pretty hard though. Nice restaurant with friendly waitstaff and good food. Nice breakfast buffet! They had hotel umbrellas for is to use when it was raining one day. Will stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

ayse

Stayed 1 night in Nov 2024

10/10 Excellent

Denise, Littlerock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

4/10 Poor

Rachel

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great staff, rooms need work
The staff here were great, however the rooms could use some maintenance and upgrades. The staff were friendly and incredibly helpful arranging shuttles to Flores and the airport. Our room was the last building so took a few minutes to find our door. The room itself needed some work. The biggest issue was the AC unit that unfortunately loudly clanked when turned on. The choice was either a hot, stuffy room or a loud AC unit. Neither great for sleep. The bed was very firm, maybe a step up from the floor, and added to sleep difficulties. We had an early flight so not getting quality sleep was frustrating. Again, the staff were excellent, I would just suggest upgrading the mattresses and doing some maintenance work on the AC unit.
Stayed 1 night in Nov 2024

8/10 Good

Dagmaris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We totally love this place! Staff is super friendly, check in was super quick and the food was amazing. This area is very secluded and quiet. No TVs in room which helped us connect with each other. The only issue we had is that the blankets smelled like mold but they changed them immediately once we asked. We recommend it!
Stayed 2 nights in Nov 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to carry about all the relevant sightseeing planned. Nice and ample rooms. Great nature viewa
Stayed 1 night in Oct 2024

10/10 Excellent

Fredy

Well recommend hotel for sure
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and relaxing hotel, nice pool, friendly staff, very clean large room (301). Best for those looking to unwind and rest after waking the pyramids of Tikal. Would return
Stayed 2 nights in Aug 2024

10/10 Excellent

steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole thing was amazing. Comfortable, welcoming, safe and private. The pool was great to have as well as the a/c in the rooms.
Stayed 3 nights in Aug 2024

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort. Super friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nadia

Stayed 2 nights in Jun 2024

10/10 Excellent

Flor

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Me encanto el lugar y el servicio excelente!
Stayed 2 nights in Jun 2024

10/10 Excellent

Ale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El aire acondicionado no trabaja bien. Nos morimos de calor
Stayed 1 night in May 2024

10/10 Excellent

Maura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the Forrest and excellent service
Stayed 1 night in May 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Jesse

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staying here, you are literally in a Jungle. If you do not like the nature, it's noises and surprises, this resort is not for you. If you are okay with Howler Monkeys waking you up in the middle of the night, a few spiders or Geckos on your ceiling then you will be alright. This resort is absolutely gorgeous. Restaurant food was decent, smoothies were excellent. Only thing I disliked was the cost to taxi to Flores and back every time. 150 GTC each way, some taxi will try charge you 250 GTC. The resort offers a shuttle but that is 30USD for 2 people. Find a genuine driver. Don't bother with the ones at airport. Renting a car is worth it. Late checkout is 6pm ✅
Stayed 3 nights in Apr 2024

10/10 Excellent

VICTOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 2 nights in Mar 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Quiet, close to Flores. Amazing staff!! Very cute villas. Thank you
Stayed 2 nights in Mar 2024

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experiences we ever had. Will like to repeat!
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful hotel with a resort feel and especially nice for the price. Room was comfortable, grounds well kept, staff friendly, and food at the restaurant was good. They have some great places to relax with a book or watch a sunset, and this would be a good place to take a day trip to Tikal. Guests have the option of air conditioning or enjoying the open air. Overall, a great experience and I would definitely come back or try out some of the other affiliated properties.
Stayed 1 night in Jan 2024