Canopy by Hilton Memphis Downtown

4.0 star property
Hotel with a 24-hour fitness centre, steps from Peabody Ducks
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Canopy by Hilton Memphis Downtown

Bar (on property)
Exterior
Room, 1 King Bed with Sofa bed, Corner
Bar (on property)
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available

Explore the area

Map
164 UNION AVENUE, Memphis, TN, 38103
  • The Peabody Memphis
    1 min walk
  • AutoZone Park
    2 min walk
  • Peabody Ducks
    2 min walk
  • Memphis, TN (MEM-Memphis Intl.)
    20 min drive

Room options

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Iron/ironing board
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed
Hairdryer
Private bathroom
Digital channels
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Iron/ironing board
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Digital channels
Wardrobe
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Memphis

Canopy by Hilton Memphis Downtown puts you in the heart of Memphis, steps from Peabody Ducks and within a 10-minute stroll of Beale Street. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4-property class Downtown Memphis hotel include FedEx Forum and Orpheum Theatre.

What's nearby

  • Peabody Ducks - 2 min walk
  • Beale Street - 7 min walk
  • Orpheum Theatre - 7 min walk
  • FedEx Forum - 9 min walk
  • National Civil Rights Museum - 16 min walk

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 20 min drive

Restaurants

  • ‪Flying Saucer - ‬5 min walk
  • ‪Charlie Vergos' Rendezvous - ‬1 min walk
  • ‪Hooters - ‬4 min walk
  • ‪Tamp & Tap - ‬3 min walk
  • ‪Huey's Restaurant - ‬1 min walk

About this property

Canopy by Hilton Memphis Downtown

Hotel with a 24-hour fitness centre, steps from Peabody Ducks
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at Canopy by Hilton Memphis Downtown. Parking is available for a fee.

This 4-star Memphis hotel is smoke free.

  • 1 building
  • 174 guestrooms or units
  • Built in 2020
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Canopy by Hilton Memphis Downtown offers 174 air-conditioned accommodations with a safe and a hairdryer. This accommodation offers separate sitting areas. 47-inch flat-screen televisions come with premium digital channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 45.88 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 9 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9 to 15 per person
  • Valet parking fee: USD 45.88 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Frequently asked questions

What is the cancellation policy at Canopy by Hilton Memphis Downtown?

Canopy by Hilton Memphis Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy by Hilton Memphis Downtown?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Canopy by Hilton Memphis Downtown on 24 Nov 2024 start from AU$262.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Canopy by Hilton Memphis Downtown?

Yep, Canopy by Hilton Memphis Downtown has secured covered valet parking with in/out privileges for USD 45.88 per night.

Does Canopy by Hilton Memphis Downtown serve breakfast?

Yep, full brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Canopy by Hilton Memphis Downtown?

No, Canopy by Hilton Memphis Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton Memphis Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Canopy by Hilton Memphis Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Canopy by Hilton Memphis Downtown?

Cats and dogs are welcome at Canopy by Hilton Memphis Downtown, with food and water bowls on offer.

Canopy by Hilton Memphis Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1003 reviews" "
Rating 8 - Good. 228 out of 1003 reviews" "
Rating 6 - Okay. 97 out of 1003 reviews" "
Rating 4 - Poor. 53 out of 1003 reviews" "
Rating 2 - Terrible. 37 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Regina and Roderic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay.
Stayed 3 nights in Jul 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is little off of Beale and across the street from the Redbirds Ballpark. Rock and Roll theme of the hotel was nice. Staff were super friendly. Surrounding area is wild. It’s Memphis. Good times.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
House keeping help
The room was nicely outfitted but poorly kept. Only 1 towel and 1 hanger on arrival. The supplied soap, shampoo and conditioner were all missing. I went to the front desk to ask for more towels and to have the soap items and hangers. The csr acting like it an was inconvenience to him. The soap and towels arrived. The hangers never came. House keeping never came the second day to freshen up the room, had to ask again and again. Seems to have a lazy housekeeping staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Dawn, LITTLE ROCK

Stayed 2 nights in Jul 2024

10/10 Excellent

John

Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Thomas, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to areas of interest
Stayed 1 night in Jul 2024

10/10 Excellent

Paul, Cabot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was what they charged for parking, over 40.00 and then your tips for valet.
Stayed 1 night in Jul 2024

10/10 Excellent

Darnell

Stayed 1 night in Jul 2024

10/10 Excellent

Krystin

Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Stayed 2 nights in Jul 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfort
Valet and front desk team members were excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2024

10/10 Excellent

Javier

Stayed 4 nights in Jul 2024

10/10 Excellent

Heather

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed with family for three nights. Great location in downtown Memphis, our room was comfortable with good amenities. Staff was either exceptional or very disengaged - we had a very uneven experience in that area, but overall it was fine. Would recommend this hotel to anyone staying in downtown Memphis.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jatara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this fantastic hotel after a long flight. The receptionist's swift problem-solving skills were truly impressive, ensuring a smooth check-in experience. The curfew restaurant was absolutely delicious, and my compliments to the talented kitchen staff who made every meal a delight. The hotel's location was ideal, making it easily accessible, and the security measures were top-notch, providing peace of mind throughout my stay. A heartfelt thank you to the entire team for their excellent service and hospitality. I LOVE MEMPHIS
Stayed 1 night in Jul 2024

6/10 Okay

Marie

Liked: Staff & service
This is an in-city property, near the state capital complex and about 4 walkable blocks from the action on Broadway. It is older, the room was clean though small and a little tight. Barn doors on bathroom. Parking is valet only and very congested. Elevator is accessible only in parking garage, no bell staff and tiny awkward luggage carts made unloading onerous. A nice small bar is on property with a good bartender and there is a pizza joint right next door. Breakfast buffet is nice though the room is small for the volume of guests. Really good coffee.
Stayed 3 nights in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Everyone there was so friendly and helpful! We will definitely stay there again! It was our first time in Memphis and loved it! Valet sevice is worth it also!
Stayed 2 nights in Jul 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness
Restaurant was over-priced with very limited options. Impossible to sleep at night with constant LOUD!!! traffic noise. Front desk was no help and responded with, "Yeah, you're in downtown Memphis. It will last until at least 3 am." Beds had hardware sticking out a foot past the edge of the mattresses, so it became a tripping hazard and injured the shins of 2 in our party. The pillows have zero support, so more discomfort on top of the noise. And lastly, the A/C started making a loud grinding sound around 3:30am (just as the road traffic just started to dissipate). We had to turn the A/C off to make the noise stop and it was in July....so nobody slept at all and everyone was miserable the following day. Consider yourself warned.
Stayed 1 night in Jul 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Thomas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If not the efforts of staff, our rating would be terrible. The showers and sinks leaked water on the floor and sink counters. Granted, it was 96 degrees during our 3-day stay but our air conditioning did not work--room humidity was between 60-70 percent. We switched rooms but the air conditioning didn't work in the other room. Our friends upgraded their room and the upgraded room had decent air conditioning. Our clean clothes were damp from excessive humidity.
Stayed 3 nights in Jun 2024

10/10 Excellent

Francis, Houma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will definitely be our hotel of choice when we visit Memphis. Valet parking especially Izzy, Billy and Willie., hotel staff, atmosphere and close proximity to things you want to do while in Memphis. Right next door to Autozone Ballpark, 2 short blocks to Beale Street. Sun Studios right down the street. We will definitely be back.
Stayed 2 nights in Jun 2024