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Diplomatic Hotel

4.5 star property
Luxury Mendoza hotel in Mendoza City Center with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Diplomatic Hotel

Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers
Premium bedding, down duvets, pillow-top beds, minibar
Reception
Breakfast, lunch, dinner served; Regional cuisine
Lobby

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff, spacious rooms

Popular amenities

  • Parking included
    Parking included
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Bar
    Bar

Explore the area

Map
Belgrano 1041, Mendoza, Mendoza, 5500
  • Plaza Italia
    4 min walk
  • Municipal Museum of Modern Art
    6 min walk
  • Independence Square
    6 min walk
  • Mendoza (MDZ-Governor Francisco Gabrielli Intl.)
    22 min drive

Room options

View all photos for Room, Corner (Corner Mountain)

Premium bedding, down duvets, pillow-top beds, minibar

Room, Corner (Corner Mountain)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed and 1 Large Single Bed OR 3 Large Single Beds

View all photos for City Double Room, Corner (City)

Premium bedding, down duvets, pillow-top beds, minibar

City Double Room, Corner (City)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed and 1 Large Single Bed OR 3 Large Single Beds

View all photos for Room (Diplomatic Mountain)

Premium bedding, down duvets, pillow-top beds, minibar

Room (Diplomatic Mountain)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Diplomatic City)

Premium bedding, down duvets, pillow-top beds, minibar

Room (Diplomatic City)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Corner (CORNER SKY)

Room, Corner (CORNER SKY)

Room, Corner (CORNER SKY)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (DIPLMOMATIC SKY)

Room (DIPLMOMATIC SKY)

Room (DIPLMOMATIC SKY)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Corner (Corner Mountain)

Premium bedding, down duvets, pillow-top beds, minibar

Triple Room, Corner (Corner Mountain)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 47 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed OR 3 Large Single Beds

View all photos for Triple Room, Corner (City)

Premium bedding, down duvets, pillow-top beds, minibar

Triple Room, Corner (City)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 47 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed OR 3 Large Single Beds

View all photos for Standard Quadruple Room (Diplomatic City)

Standard Quadruple Room (Diplomatic City)

Standard Quadruple Room (Diplomatic City)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Sheraton Mendoza Hotel

Pool
Spa
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (793)
The price is AU$277
for 1 night
8 Dec - 9 Dec
Sheraton Mendoza Hotel

About the area

Mendoza

A luxury stay in the heart of Mendoza awaits you at Diplomatic Hotel. Within just a 10-minute stroll, you'll find Plaza Italia and Independence Square. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Health Club & Spa can include deep-tissue massages, Swedish massages and body scrubs along with hydrotherapy and reflexology. The restaurant, Restaurante Diplomatic, serves Regional cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and pool loungers as well as access to yoga classes. 4951 square feet (460 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 4.5-property class Mendoza City Center hotel include Peatonal Sarmiento and Spain Square.

What's nearby

  • Plaza Italia - 4 min walk - 0.4 km
  • Independence Square - 6 min walk - 0.6 km
  • Spain Square - 12 min walk - 1.0 km
  • Central Market - 16 min walk - 1.3 km
  • General San Martin Park - 17 min walk - 1.4 km

Getting around

  • Belgrano Station - 2 min walk
  • Parque TIC Station - 11 min drive
  • Mendoza (MDZ-Governor Francisco Gabrielli Intl.) - 22 min drive

Restaurants

  • ‪Azafran - ‬1 min walk
  • ‪Ferruccio Soppelsa - ‬1 min walk
  • ‪Estancia la Florencia - ‬3 min walk
  • ‪La Barra Vinos y Carnes - ‬2 min walk
  • ‪Diplomatic Restaurante - ‬1 min walk

About this property

Diplomatic Hotel

Luxury Mendoza hotel in Mendoza City Center with a full-service spa
Diplomatic Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 4951 square feet (460 square metres) and includes a conference centre. Spa services, a library, and a terrace are also featured at the luxury Diplomatic Hotel. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours), a casino shuttle and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Diplomatic Hotel was completed in February 2022.

This 4.5-star Mendoza hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 20 levels
  • 4951 sq ft of conference space
  • 460 sq. m of conference space
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Diplomatic Hotel offers 175 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium satellite channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in February 2022.

Health Club & Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: ARS 1,000 to 5,000 for adults and ARS 1,000 to 5,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Diplomatic

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,951 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2009
  • Communal living room
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ARS 1000 to 5000 for adults and ARS 1000 to 5000 for children
  • Airport shuttle fee: ARS 650 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: ARS 650 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Diplomatic Hotel
Diplomatic Hotel Mendoza
Diplomatic Mendoza
Hotel Diplomatic
Diplomatic Park Hotel Mendoza
Diplomatic Hotel Hotel
Diplomatic Hotel Mendoza
Diplomatic Hotel Hotel Mendoza

Frequently asked questions

What is the cancellation policy at Diplomatic Hotel?

Diplomatic Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Diplomatic Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Diplomatic Hotel on 1 Dec 2024 start from AU$276.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Diplomatic Hotel?

Yep, Diplomatic Hotel has a free self car park. Onsite parking is limited.

Is there a spa on site at Diplomatic Hotel?

Yep, Health Club & Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Diplomatic Hotel have a pool?

Diplomatic Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 8:00 PM.

What luxury perks are available at Diplomatic Hotel?

Diplomatic Hotel features a full-service spa, a health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and late-night room service.

What makes Diplomatic Hotel a romantic place to stay?

Couples spa treatments and wine-tasting room, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Diplomatic Hotel.

Is Diplomatic Hotel family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Diplomatic Hotel is a hit with families.

Does Diplomatic Hotel serve breakfast?

Yeah, buffet breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Diplomatic Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Diplomatic Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Diplomatic Hotel?

Check-in begins at 2 PM. Check-out time is 11:30 AM.

Are pets allowed at Diplomatic Hotel?

No, only service animals are allowed.

Diplomatic Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 717 out of 1009 reviews" "
Rating 8 - Good. 214 out of 1009 reviews" "
Rating 6 - Okay. 54 out of 1009 reviews" "
Rating 4 - Poor. 18 out of 1009 reviews" "
Rating 2 - Terrible. 6 out of 1009 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Stayed 3 nights in Jul 2024

8/10 Good

Jehan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Aleksandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is good, the room and the view are amazing. The stuff is great. Only one disappointment - my jumper shrunk during the laundry. They washed it according to the recommendation but drying is standard and very hot. To be fair the stuff tried to help, even late at night, which is really appreciated. They took it back and tried to stretch which worked but only temporarily, it shrunk again later.
Stayed 3 nights in Jul 2024

10/10 Excellent

ADRIANA, LONGMONT

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel in central Mendoza!
Stayed 6 nights in Jul 2024

10/10 Excellent

Susan, Menlo Park

Liked: Amenities
I can’t speak highly enough of supervisor Franco and the staff at the Diplomatic Hotel. Franco personally assisted me when I needed emergency medical attention for a badly twisted knee coming out of an airplane. The staff lent me a wheelchair and shower chair for the whole 4 days of my visit enabling me to join my friends on day trip outings. The hotel lobby is beautifully decorated and the rooms large enough to fit the wheelchair (with some effort in the bathroom). Thanks all. It was the best time possible given my injury.
Stayed 4 nights in Jun 2024

10/10 Excellent

MARIA, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location!
Stayed 6 nights in Jun 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you plan to spend most of your time in town and around the hotel, this place makes sense. If you plan to visit wineries all day, trek Mt. Aconcagua etc, save your money to spend on the wine tours and local shops and Michelin star restaurants. Their breakfast is nothing special.
Stayed 2 nights in Apr 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Mendoza stay
Lovely stay in Mendoza. Huge breakfast spread, convenient and walkable area, very friendly staff. Would recommend this property to anyone going to Mendoza and I would love to come back.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diplomatic was a very nice hotel. We visited the spa and enjoyed that experience as well. The hotel is super convenient to good restaurants and walkable to tourist attractions.
Stayed 2 nights in Apr 2024

6/10 Okay

Daniel, Flushing

Travelled with partner
Liked: Cleanliness, staff & service
The first room had a broken air conditioner. We wanted heat and this wouldn’t turn off. The reception said it would be a couple of hours before maintenance could come up to take a look at it, so at 8:30 pm after we already showered, we had to switch rooms. In the next room, the bidet was working correctly. The next morning reception said that maintenance would come up while we were at breakfast. We stayed at breakfast for an hour. When we returned, nobody’s had fixed it.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and location, fantastic service!
Stayed 2 nights in Apr 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Stayed 4 nights in Apr 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Wonderful stay at a luxurious hotel. Very helpful staff, super breakfast and many good facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y atención. Si bien nos quedamos solo por una noche es fácil reconocer un buen hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Gabi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Mar 2024

10/10 Excellent

Maria cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Perfect location for the best restaurants in town. Grand hotel!
Stayed 3 nights in Feb 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A top table choice in Mendoza
Stayed 1 night in Jan 2024

6/10 Okay

Michael, Seattle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was clean but staff were not friendly and the breakfast was ordinary
Stayed 2 nights in Jan 2024

8/10 Good

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and service at the hotel is great. The breakfast however is awful. There are good breakfast places around. The dinner and lunch is good.
Stayed 4 nights in Jan 2024

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amenities included and walkable distance from / to main attractions
Stayed 1 night in Jan 2024

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They tried to charge us double the Expedia rate on checkout. It was if they had never seen our Expedia reservation.
Stayed 4 nights in Dec 2023

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Guy

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Staff was very stiff and it didn’t matter that I was Expedia platinum, I had to show them I was entitled to an uograde and even though a big hotel that didn’t seem bust nothing was offered until our last night so why move then. No complimentary water, coffee anything, really? BTW - I contacted Expedia for help and you were zero help with your chat bot and supposedly live chat. Travel is not what it used or bel. I could sacrifice amenity, but really appreciate respect of being good well travelled customer. Oh well.
Stayed 2 nights in Dec 2023