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Hotel Jerome, Auberge Resorts Collection

5.0 star property
Luxury Aspen hotel in Downtown Aspen with 3 restaurants

Photo gallery for Hotel Jerome, Auberge Resorts Collection

Snow and ski sports
Suite, 3 Bedrooms (Residential)
Lobby
Restaurant
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Hot tub
  • Pool
  • Breakfast available
  • Room service
The current price is AU$3,412
includes taxes & fees
26 Feb - 27 Feb

Explore the area

Map
330 E Main Street, Aspen, CO, 81611
  • Snowmass Golf Course
    ‪2 min walk‬
  • Wheeler Opera House
    ‪3 min walk‬
  • Mill Street Fountain
    ‪3 min walk‬
  • Aspen, CO (ASE-Pitkin County)
    ‪7 min drive‬

Room options

View all photos for Penthouse, 3 Bedrooms (D at Mill)

Penthouse, 3 Bedrooms (D at Mill)

Penthouse, 3 Bedrooms (D at Mill)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Mountain view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Suite, 3 Bedrooms (Residential)

Suite, 3 Bedrooms (Residential)

Suite, 3 Bedrooms (Residential)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Mountain view
  • Sleeps 6
  • 1 Queen Bed and 2 King Beds

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 3 Bedrooms (C at Mill)

Penthouse, 3 Bedrooms (C at Mill)

Penthouse, 3 Bedrooms (C at Mill)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility/Hearing with Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Accessible (Mobility/Hearing with Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

TV, video game console

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 67 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Poolside

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, Poolside

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 67 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

TV, video game console

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible (Mobility/Hearing with Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 2 Queen Beds, Accessible (Mobility/Hearing with Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Mobility/Hearing with Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed, Accessible (Mobility/Hearing with Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 49 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 49 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Poolside (Hot Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed, Accessible, Poolside (Hot Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The St. Regis Aspen Resort

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
4.6 out of 5, Wonderful, (338)
The price is AU$3,325
for 1 room
includes taxes & fees
9 Mar - 10 Mar
The St. Regis Aspen Resort

About the area

Aspen

A luxury stay in the heart of Aspen awaits you at Hotel Jerome, Auberge Resorts Collection, a recipient of the prestigious Conde Nast Gold List award in 2015. Within just a 10-minute stroll, you'll find Aspen Art Museum and Aspen Mountain. Highlights at this family-friendly hotel include 3 restaurants, 2 bars/lounges and an outdoor swimming pool. .A day of pampering can include massages and facials. Enjoy the gym and Hot tub. 3455 square feet (321 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include a coffee shop/cafe, coffee/tea in a common area and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an area shuttle. .With a stay at this 5-property class Downtown Aspen hotel, you'll be 1.3 km (0.8 mi) from Silver Queen Gondola and 3.2 km (2 mi) from Buttermilk Mountain.

What's nearby

  • The John Denver Sanctuary - 4 min walk
  • Aspen Art Museum - 5 min walk
  • Aspen Mountain - 7 min walk
  • Silver Queen Gondola - 15 min walk
  • Buttermilk Mountain - 10 min drive

Getting around

  • Aspen, CO (ASE-Pitkin County) - 7 min drive

Restaurants

  • ‪New York Pizza - ‬3 min walk
  • ‪Aspen Tap - ‬2 min walk
  • ‪Catch Steak Aspen - ‬3 min walk
  • ‪Aspen Public House - ‬2 min walk
  • ‪White House Tavern - ‬2 min walk

About this property

Hotel Jerome, Auberge Resorts Collection

Luxury Aspen hotel in Downtown Aspen with 3 restaurants
Hotel Jerome, Auberge Resorts Collection offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges.

A business centre, 3 meeting rooms, and limo/town car service are available. Event space at this hotel measures 3455 square feet (321 square metres) and includes conference space. Spa services, a terrace, and an arcade/games room are also featured at the luxury Hotel Jerome, Auberge Resorts Collection. For a fee, parking is available.

This 5-star Aspen hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • 3455 sq ft of conference space
  • 321 sq. m of conference space
  • Built in 1889
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
Hotel Jerome, Auberge Resorts Collection offers 93 accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Televisions come with video game consoles. Business-friendly amenities include desks, complimentary newspapers and telephones. Bathrooms include a separate bath and shower, bathrobes, designer toiletries and complimentary toiletries. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Awards and affiliations

Hotel Jerome, Auberge Resorts Collection is listed in the 2015 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.

Languages

Bulgarian, English, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 3 mi
  • Ski shuttle nearby
  • Limo/town car service
  • Valet parking on site (USD 60 per day)
  • Extended parking on site (USD 60 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 1 to 45 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Outdoor pool
  • Ski storage
  • Spa tub

Family friendly

  • Arcade/game room
  • Babysitting
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,455 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Handrails in hallways (61 centimetre high)
  • Lift (56 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV
  • Video game console

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 17 April and 24 May.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • Internet access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 1 to 45 per person
  • Valet parking fee: USD 60.00 per day
  • Extended parking fee: USD 60.00 per night
  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Eurocard. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Auberge Jerome
Hotel Jerome Auberge Resort
Hotel Jerome Auberge Resort Aspen
Jerome Auberge
Jerome Auberge Aspen
Hotel Jerome, An Auberge Aspen
Jerome Hotel Aspen
Hotel Jerome An Auberge Resort
Hotel Jerome, Auberge Resorts Collection Hotel
Hotel Jerome, Auberge Resorts Collection Aspen
Hotel Jerome, Auberge Resorts Collection Hotel Aspen

Frequently asked questions

What is the cancellation policy at Hotel Jerome, Auberge Resorts Collection?

Hotel Jerome, Auberge Resorts Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Jerome, Auberge Resorts Collection?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Jerome, Auberge Resorts Collection on 26 Feb 2025 start from AU$3,317.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Jerome, Auberge Resorts Collection?

Yep, Hotel Jerome, Auberge Resorts Collection has valet parking for USD 60.00 per day. Additionally there is extended parking for USD 60.00 per night.

Is there a spa on site at Hotel Jerome, Auberge Resorts Collection?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does Hotel Jerome, Auberge Resorts Collection have a pool?

Hotel Jerome, Auberge Resorts Collection has an outdoor pool.

What luxury perks are available at Hotel Jerome, Auberge Resorts Collection?

Hotel Jerome, Auberge Resorts Collection features an outdoor pool, 1 hot tub and 3 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hotel Jerome, Auberge Resorts Collection a romantic place to stay?

1 hot tub and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hotel Jerome, Auberge Resorts Collection.

Is Hotel Jerome, Auberge Resorts Collection family-friendly?

You bet! With amenities such as babysitting services and an arcade, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hotel Jerome, Auberge Resorts Collection is a hit with families.

Does Hotel Jerome, Auberge Resorts Collection serve breakfast?

Sure does, full brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Jerome, Auberge Resorts Collection?

No, Hotel Jerome, Auberge Resorts Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Jerome, Auberge Resorts Collection?

Yep, Hotel Jerome, Auberge Resorts Collection has 3 restaurants.

What time are check-in & check-out at Hotel Jerome, Auberge Resorts Collection?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Jerome, Auberge Resorts Collection?

Dogs are welcome at Hotel Jerome, Auberge Resorts Collection, with food and water bowls on offer.

Hotel Jerome, Auberge Resorts Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 353 out of 418 reviews
Rating 8 - Good. 39 out of 418 reviews
Rating 6 - Okay. 13 out of 418 reviews
Rating 4 - Poor. 6 out of 418 reviews
Rating 2 - Terrible. 7 out of 418 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding. Our luggage got lost and they kept us informed and helped collect our luggage even after we checked out Great customer service. They went above and beyond
Stayed 1 night in Nov 2024

10/10 Excellent

Juan, Corte Madera

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice Hotel and Staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the dining, the staff were very friendly and helpful. The location is central Aspen so perfect for our visit.
Stayed 2 nights in Oct 2024

8/10 Good

Marsha, Montrose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be prepared to pay top dollar for everything. Only water was complementary. Other high end hotels in the area do not nickel and dime to the same extent. Trust me, I can afford to pay ridiculous prices but it does taint the experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rick

Stayed 2 nights in Sep 2024

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally kind and helpful.
Stayed 5 nights in Oct 2024

8/10 Good

Jason Elkin

Stayed 3 nights in Sep 2024

10/10 Excellent

Gil

The staff👍🙏
Stayed 1 night in Sep 2024

10/10 Excellent

Soha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in Aspen is always great. You cannot go wrong with the food. However, they do not have late night deliveries in this town. Hotel Chan is decorated with the most beautiful taste. No detail has been overlooked. We really enjoyed our stay. And the breakfast was really amazing too. Five stars from me.
Stayed 4 nights in Aug 2024

10/10 Excellent

Harriet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Checking out needs some care. They double billed however they were quick to fix it so thank you
Stayed 8 nights in Jul 2024

10/10 Excellent

Pedro A

Stayed 5 nights in Jul 2024

8/10 Good

Corey, Box Elder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Stayed 4 nights in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Marisa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!!!
Stayed 6 nights in Mar 2024

10/10 Excellent

Tom

This is a very classy establishment.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with pets
We liked the hotel and employees. The room was good, dog friendly is great. The only thing I didn’t like is the light pours at the bar. Charge more and give people a real drink.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sebastien

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Shawn, Round Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing
Stayed 4 nights in Mar 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Matlo

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Gorgeous property and attentive staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Stayed 3 nights in Dec 2023

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We made our reservation for the Hotel and its Prospect restaurant more than two months prior to our stay. One week before we were to arrive, we received a phone call from the restaurant stating they had just changed their menu from a la cart to a fixed menu priced at $175 per person. No other option available. And no apology. When we declined we were referred to the concierge desk and were booked in another local restaurant which was abysmal. This "bait and switch" tactic was very disappointing.
Stayed 3 nights in Nov 2023