Hotel Unknown

3.5 star property
Hotel with free breakfast, near Paseo de Montejo
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Unknown

Standard Room, 1 King Bed, Private Pool
Exterior
Outdoor pool, open 10:00 AM to 9:00 PM, pool loungers
Standard Room, 1 King Bed, Private Pool | View from room
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
559 Calle 53, Centro, Mérida, YUC, 97000
  • Parque Santa Lucía
    12 min walk
  • Jose Peon Contreras Theater
    14 min walk
  • Plaza Grande
    17 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    13 min drive

Room options

Standard Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Fan
Private bathroom
Coffee/tea maker
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Premium Suite, 2 Bedrooms, Private Pool

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Flat-screen TV
Fan
Blackout curtains
Separate bedroom
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Standard Double Room, 2 Queen Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Fan
Private bathroom
Coffee/tea maker
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, 2 Queen Beds, Private Pool

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Fan
Private bathroom
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Private Pool

Highlights

Balcony or patio
Soundproofed
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Fan
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Mérida

At Hotel Unknown you'll be within a 20-minute stroll of popular places like Mérida Cathedral and Paseo de Montejo. Highlights at this hotel include a restaurant, an outdoor swimming pool and free continental breakfast. .The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas and spa services. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 10-minute drive of this 3.5-property class Mérida Centro hotel include U.S. Consulate Merida and Yucatan International Convention Center.

What's nearby

  • Plaza Grande - 17 min walk
  • Mérida Cathedral - 17 min walk
  • US Visa Applicant Service Center - 19 min walk
  • U.S. Consulate Merida - 5 min drive
  • Yucatan International Convention Center - 5 min drive

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 13 min drive

Restaurants

  • ‪Taquería La Lupita - ‬6 min walk
  • ‪El Lucero del Alba Bar - ‬9 min walk
  • ‪Café Montejo - ‬6 min walk
  • ‪Bar la Campana Grande - ‬7 min walk
  • ‪Wookiee Monchis - ‬7 min walk

About this property

Hotel Unknown

Hotel with free breakfast, near Paseo de Montejo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, spa services, and tour/ticket assistance are also featured at Hotel Unknown.

Smoking is allowed in designated areas at this 3.5-star Mérida hotel.

  • 20 guestrooms or units
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Unknown offers 20 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and fans. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the on-site spa services.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Fan
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 280 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 280 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions.

Property Registration Number FHA190725TS5

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Unknown Hotel
Hotel Unknown Mérida
Hotel Unknown Hotel Mérida

Frequently asked questions

Is there a spa on site at Hotel Unknown?

There's no onsite spa, but this property does offer spa services.

How much does it cost to stay at Hotel Unknown?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Unknown on 28 Nov 2024 start from AU$148.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Unknown have a pool?

Hotel Unknown has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 9:00 PM.

What makes Hotel Unknown a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Unknown.

Does Hotel Unknown serve breakfast?

You bet, free continental breakfast is served daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Unknown?

No, Hotel Unknown does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Unknown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Unknown?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Unknown?

Cats and dogs are welcome at Hotel Unknown, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Hotel Unknown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 96 out of 135 reviews" "
Rating 8 - Good. 27 out of 135 reviews" "
Rating 6 - Okay. 4 out of 135 reviews" "
Rating 4 - Poor. 4 out of 135 reviews" "
Rating 2 - Terrible. 4 out of 135 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a romantic getaway
The hotel is beautiful and we recommended specially for couples. Is quiet and cozy, very romantic. The staff is very friendly and helpful. Do not be put off by the exterior of the street, once you are inside is very nice. Our room had its own private pool and it was really nice. The only possible downside is that is about a 15 minute walk from downtown or a 8 dollar UBER ride. We chose to walk and it was not bad at all. About two blocks from the hotel is the Mercado de Santiago where you can find good food at very affordable prices.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jairo Omar

Stayed 5 nights in Jul 2024

10/10 Excellent

Elizabeth, Fontana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very helpful and kind.
Stayed 4 nights in May 2024

10/10 Excellent

laura

Travelled with group
Liked: Cleanliness, staff & service
Padrísimo !
El hotel está padrísimo, las habitaciones son espaciosas, con alberca privada, camas grandes, el baño es amplio, cómodo y moderno. En el centro de la ciudad. Tuvimos una estancia muy placentera!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Alexandra

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

vanessa

Stayed 3 nights in Jul 2024

10/10 Excellent

OSCAR J

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel en el centro
Hotel pequeño, muy original y con gran servicio. Lo único a mejorar es la presión de la ducha.
Stayed 5 nights in Jun 2024

8/10 Good

priscila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bonito pero podria mejorar
deberian mejor la entrada, el pasillo es de piedras, troncos dificil de jalar maletas, el patio estaba llena de hormigas rojas. la puerta del baño no cerraba bien
Stayed 3 nights in May 2024

10/10 Excellent

Buddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Maya

Stayed 1 night in May 2024

4/10 Poor

Coryna

Disliked: Property conditions & facilities
Cheap stay
El baño huele muchísimo a caño / coladera, con el calor que hace en Mérida y el vapor de la regadera es sumamente fétido, no cuentan con agua fría y los muebles del cuarto están bastante descuidados. El internet no funciona, te llega 4 minutos y después se vuelve a ir y si vas de trabajo como yo, te será sumamente complicado trabajar por que tampoco hay buena señal de teléfono.
Stayed 3 nights in May 2024

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
This is a hidden gem in a very quiet neighborhood. Worth going for the art alone. It just feels good to be somewhere beautiful where you can feel the attention to detail. And the pool is fantastic beat the heat! Special thanks to the staff who were patient with me and let me practice Spanish with them. Truly it’s the only way to learn and it meant the world!
Stayed 1 night in Apr 2024

10/10 Excellent

Monica Mary, Eastham

Stayed 7 nights in Apr 2024

10/10 Excellent

vanessa

Stayed 2 nights in Apr 2024

10/10 Excellent

MARIA C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic, airy feeling smack in the middle of town.
The staff were incredibly friendly and helpful. The rooms are rustic but very comfortably appointed, firm beds and first class linens. The food is great and micheladas are the best. Nice and clean facility overall. A feeling of airiness in the middle of Merida. And absolutely safe.
Stayed 5 nights in Feb 2024

10/10 Excellent

Anna

Stayed 4 nights in Feb 2024

10/10 Excellent

Marina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place to stay and great location
Very short but good. Would go back for a longer stay.
Stayed 1 night in Feb 2024

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bathroom door needed repair . Poor lighting options, no face clothes or small towels
Stayed 1 night in Feb 2024

10/10 Excellent

Melissa

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Need some sort of refrigeration in the room. It's not very eco-friendly to have to throw food and drinks away.
Stayed 14 nights in Jan 2024

10/10 Excellent

Billie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in a convenient location
Pleasant small hotel, well maintained with friendly staff. We ate at the restaurant one evening and it really delivered on the local specialties. The immediate area of the hotel is quiet and residential but you are a few quick blocks from Santiago park, which had food, dancing, great desserts etc
Stayed 4 nights in Nov 2023