4/10 Poor
Steven M.
21 Mar 2025
Liked: Cleanliness
Disappointed
We stayed 56 nights. Given the length of the stay and previous experiences, we knew issues would arise. In the first ten nights of our stay the following occurred:AC unit in master bedroom malfunctionedBBQ not operating properly No hot water to entire houseSmell in kitchen requiring a candle to maskGate lock fails and we are locked in the houseNo water to master bathroomToilet seat breaksDuring the remainder if the stay we lost hot water again, lost all water to master bathroom, another AC unit malfunctions, the washer leaks water and then will not complete cycles. These issues were addressed by local management until the last week of our stay when issues were not addressed. Initially, we were informing the Host of the issues. In short order he became frustrated with our repeated messages. He minimized the issues, called his property pristine and was aggressively irritated by our communication and said I was not acting how a good guest would. I never communicated with Marco again. My general opinion is that the house has not been well maintained. All potential guests should also note that the kitchen is 10X8 and has no air conditioning. There are numerous wine glasses, but only 4 other glasses. Dishrack and silverware tray were filthy and had to be replaced. 5G Wi-Fi is available in the front room. 3G is available at the pool and upstairs bedroom. There is no Wi-Fi in the master bedroom. The only dining area is outside with a fan.
Steven M.
Stayed 56 nights in Jan 2025