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Villa Mercedes Merida, Curio Collection by Hilton

4.0 star property
Colonial hotel with free valet parking and fitness centre

Photo gallery for Villa Mercedes Merida, Curio Collection by Hilton

Lobby
Bar (on property)
Outdoor pool
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Pet-friendly
  • Gym
  • Breakfast available
The current price is AU$187
includes taxes & fees
18 Mar - 19 Mar

Explore the area

Map
Av. Colon 500, Colonia Centro, Mérida, YUC, 97000
  • Yucatan International Convention Center
    ‪1 min walk‬
  • Paseo 60
    ‪3 min walk‬
  • Paseo de Montejo
    ‪4 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed (Colonial Design)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed (Colonial Design)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Colonial Design)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds (Colonial Design)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Colonial Design)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Colonial Design)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Ejecutiva, 1 cama King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Habitación Ejecutiva, 1 cama King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación Deluxe, 1 cama King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Habitación Deluxe, 1 cama King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación con Terraza, 2 camas Dobles

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Habitación con Terraza, 2 camas Dobles

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite con Terraza, 1 cama King

Suite con Terraza, 1 cama King

Suite con Terraza, 1 cama King

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Habitación con Terraza, 1 cama King

Habitación con Terraza, 1 cama King

Habitación con Terraza, 1 cama King

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidencial, 1 cama King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite Presidencial, 1 cama King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 cama King

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 cama King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 78 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Fiesta Americana - Merida

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.6 out of 5, Wonderful, (1010)
The price is AU$297
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Fiesta Americana - Merida

About the area

Mérida

Villa Mercedes Merida, Curio Collection by Hilton places you in the centre of Mérida, steps from Yucatan International Convention Center and within a short 5-minute stroll of Paseo de Montejo. Highlights at this Colonial hotel include a restaurant, an outdoor swimming pool and free valet parking. .The family restaurant, El Centro, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Curious Bar is the hotel's own bar. 5199 square feet (483 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include coworking space. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a short walk of this 4-property class Mérida Centro hotel include U.S. Consulate Merida and within a 30-minute walk you'll find Mérida Cathedral.

What's nearby

  • Yucatan International Convention Center - 1 min walk - 0.2 km
  • Paseo 60 - 3 min walk - 0.3 km
  • Paseo de Montejo - 4 min walk - 0.4 km
  • U.S. Consulate Merida - 5 min walk - 0.5 km
  • Mérida Cathedral - 4 min drive - 2.6 km

Getting around

  • Teya-Merida Station - 27 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 24 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪TEYA - Gastronomía Yucateca Viva - ‬4 min walk
  • ‪Regency Club - ‬1 min walk
  • ‪Crabster - ‬4 min walk
  • ‪Hop 3 The Beer Experience - ‬5 min walk

About this property

Villa Mercedes Merida, Curio Collection by Hilton

Colonial hotel with free valet parking and fitness centre
Villa Mercedes Merida, Curio Collection by Hilton offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include 3 meeting rooms and coworking spaces. Event space at this hotel measures 5199 square feet (483 square metres) and includes a conference centre. The business-friendly Villa Mercedes Merida, Curio Collection by Hilton also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Self parking and valet parking are free.

This Colonial Mérida hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 5 levels
  • 5199 sq ft of conference space
  • 483 sq. m of conference space
  • Built in 2000
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Villa Mercedes Merida, Curio Collection by Hilton offers 127 accommodations with a safe and coffee/tea makers. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Mérida hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 420 for adults and MXN 420 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Curious Bar
  • El Centro

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre (5,199 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Front entrance ramp
  • Lift
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 726.00 per pet, per night, plus a deposit of MXN 726.00 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 420.00 for adults and from MXN 420 for children
  • Pet deposit: MXN 726.00 per night
  • Pet fee: MXN 726.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Merida
InterContinental Presidente Hotel Merida
InterContinental Presidente Merida
Merida InterContinental
Intercontinental Hotel Merida
Intercontinental Presidente Merida Hotel Merida
Presidente Intercontinental Mercedes
InterContinental Presidente Merida Hotel
Intercontinental Hotel Merida
Presidente Intercontinental Mercedes
InterContinental Presinte Mer
InterContinental Presidente Merida
Villa Mercedes Merida Curio Collection by Hilton
Villa Mercedes Merida, Curio Collection by Hilton Hotel
Villa Mercedes Merida, Curio Collection by Hilton Mérida
Villa Mercedes Merida, Curio Collection by Hilton Hotel Mérida

Frequently asked questions

What is the cancellation policy at Villa Mercedes Merida, Curio Collection by Hilton?

Villa Mercedes Merida, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Villa Mercedes Merida, Curio Collection by Hilton?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Villa Mercedes Merida, Curio Collection by Hilton on 18 Mar 2025 start from AU$186.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Villa Mercedes Merida, Curio Collection by Hilton?

Yep, Villa Mercedes Merida, Curio Collection by Hilton has a free self car park and free valet parking.

Does Villa Mercedes Merida, Curio Collection by Hilton have a pool?

Villa Mercedes Merida, Curio Collection by Hilton has an outdoor pool.

What makes Villa Mercedes Merida, Curio Collection by Hilton a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Villa Mercedes Merida, Curio Collection by Hilton.

Is Villa Mercedes Merida, Curio Collection by Hilton family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an outdoor pool, it's no surprise that Villa Mercedes Merida, Curio Collection by Hilton is a hit with families.

Does Villa Mercedes Merida, Curio Collection by Hilton serve breakfast?

Sure does, buffet brekkie is available daily between 7:00 AM and noon.

Is there a free airport shuttle available at Villa Mercedes Merida, Curio Collection by Hilton?

No, Villa Mercedes Merida, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Villa Mercedes Merida, Curio Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Villa Mercedes Merida, Curio Collection by Hilton?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Villa Mercedes Merida, Curio Collection by Hilton?

Dogs are welcome at Villa Mercedes Merida, Curio Collection by Hilton, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Villa Mercedes Merida, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1007 reviews
Rating 8 - Good. 236 out of 1007 reviews
Rating 6 - Okay. 78 out of 1007 reviews
Rating 4 - Poor. 39 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Staff is very helpful.
Amazing hotel. Cesar, Alessandra and Manuel were so helpful in our stay. The restaurants in the hotel are very good and highly recommend the breakfast. The buffet was so good and the service is A++ The fitness center is perfect, has great new cardio equipment and enough free weights to get in a great workout. The pool was awesome, clean and warm. Overall this is a great hotel in a walkable location to everything.
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!! GREAT GYM and Staff!
Wonderful Hotel! Perfect location and close to everything. Staff is amazing and Manuel and Front Desk Manager Cesar offered first class service to us. THE GYM IS GREAT! All equipment worked and was cleaned all the time and had A/C.
Two new Treadmills
Free weights
Rowing machine and elliptical machine
Medicine balls and bands.
Stayed 3 nights in Nov 2024

10/10 Excellent

Juan F

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
This is a real Gem !!! Love it
Stayed 3 nights in Sep 2024

8/10 Good

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Javier

Liked: Amenities
Clean and aesthetic
Stayed 6 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful location. Clean and quiet. 3 unique restaurants on site.
Stayed 4 nights in Oct 2024

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Going back next year
Stayed 4 nights in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a week here. Nice hotel that falls short of a five star rating due to minor shortcomings such as under-provisioned in-room expresso machine, lack of refresh on towels and sheets in the course of a week-long stay, missing pieces in gym exercise equipment, and a crowded noisy dining room. But on the whole a pleasant stay as experienced in one of the better upscale hotels in Centro.
Stayed 7 nights in Oct 2024

10/10 Excellent

Claudio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Justo en frente del Centro de Convenciones, a unos pasos de Paseo Montejo. Bonito por fuera y por dentro, limpio y la habitación bien. Lo que destacó a parte del diseño es la comida, regresaría solo por eso, y para poder degustar de los otros restaurantes.
Stayed 1 night in Oct 2024

10/10 Excellent

Humberto

Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is fantastic. The location is so close and convenient to Paseo de Montejo. The lobby and this hotel is absolutely amazing The restaurants are fantastic with great service and delicious food The rooms are large, clean with very comfortable bed We thoroughly enjoyed our time at this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to paseo montejo!
Stayed 1 night in Jul 2024

4/10 Poor

Rosa

Liked: Cleanliness
Disliked: Staff & service
Desafortunadamente la experiencia fue aterradora. Nos quedamos atrapados en el elevador en el primer piso por 15 a 20 minutos y nos sacaron hasta el 5to piso. Después del mal rato estresados y asustados decidimos tomar las escales ya que uno de los cuartos estaba en el 3er piso. Mi amiga se calló en las escales. Nadie de la recepción o gerente del hotel ofreció ayuda o nos contactó para ver cómo nos encontrábamos. La falta de interés del personal fue muy poca profesional, Fue la intervención de otro huésped que corrió a pedir una silla de ruedas mientras nosotros llamábamos al 911 ya que mi amiga estaba con mucho dolor. No regresaremos a ese hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
I wish I could of stay longer
Stayed 1 night in Sep 2024

10/10 Excellent

Alejandro

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel close by paseo montejo with good and free parking
Stayed 1 night in Sep 2024

10/10 Excellent

Imelda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Anna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
I have stayed on several occasions at this property and was very very disappointed at how run down it is and how the lack of training of staff is so obvious. 1) the furniture in the bedroom needs a coat of paint and fixing room 516 While I understand that windows do not open due to their supposedly environmental sustainable aircoditioning, the windows are not properly sealed , allowing hot air to come in as well as the noise from the airconditioning compressors on the roof in front. Ordered room service in the evening. What a disaster, The soup was so concentrated it was inedible - and believe me - I have had many lime soups and know what I am talking about. The Alfredo pasta was just a pasta in cream with no seasoning or cheese - also inedible - The dishes were served with neither bread or butter as they used to. When I called room service to ask why they had not sent it, I was curtly told that I had not asked for it and that they only had a small amount as they were not prepared for room service. I asked to speak to the manager the next day as wished to inform him of what our impressions only to be told he was not available for clients and was not on property. The cleaning of the room also left much to be desired. we used our socks to walk on the cold floor as there were no slippers (cost control reception said). The room had just been cleaned. In less than 5 minutes our socks were filthy. Breakfast was edible but barely with a lot of grease involved. WOULD NOT STAY AGA
Stayed 2 nights in Sep 2024

10/10 Excellent

Walter David, Beaumont

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great property, a little old but super staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Victor Sandoval, Kenmore

Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful hotel close to Merida center and a beautiful avenue where you can walk at any time
Stayed 3 nights in Jul 2024

10/10 Excellent

Fabian Daniel Benites

Liked: Property conditions & facilities
Friendly staff. Great place overall
Stayed 6 nights in Sep 2024

4/10 Poor

Tom

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No bed lamp. Took two requests to get one. Toilet blacked up twice. Mean room servicing.
Stayed 7 nights in Aug 2024