8/10 Good
steven
12 Aug 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Decent - with minor complaints
The rates are good and the front desk was perfectly fine. The sheets and towels are new but noticeably rough. The bed was firm, but that is fine. The pillows are huge and hard and not fun in bed - I had to take a cover off a throw pillow and put a pillowcase on it for something reasonable. The main blanket was ridiculously heavy and stiff - it was not needed no matter what - there is an excellent AC Heater on the wall. The lights (several options) were very bright; I found a standing lamp I could throw a t-shirt over, that helped. They should install dimmers and replace the harsh cold blueish lights with warmer bulbs. (I always have several USB lights and an extension cord for every hotel stay for this situation.) There are no outlets near the bed. There are no USB plugs. The safe was not bolted in - and with an outside balcony door that was not locked (with no key available) someone could have made it in the room from a nearby rooftop and carried it away - not likely but not impossible. Everything was clean and housekeeping was OK, except they had a new one and I had to ask for water and coffee pods a few times. There were no bugs. -- In summary: it's fine, none of these are dealbreakers (it's a 3-star hotel.) I didn't move to another hotel right away and added two more nights. But the other hotel was really better and I wished I did move sooner. Maria Condesa. Enjoy your stay!
steven
Stayed 3 nights in Jul 2024
