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Grand Fiesta Americana Chapultepec

5.0 star property
Luxury hotel with full-service spa and 24-hour health club

Photo gallery for Grand Fiesta Americana Chapultepec

Front of property
Lobby
Banquet hall
Junior Suite, 1 King Bed, Park View
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Spa
  • Room service
The current price is AU$357
includes taxes & fees
2 May - 3 May

Explore the area

Map
Mariano Escobedo Av. #756 Col. Anzures, Mexico City, CDMX, 11590
  • Chapultepec Park
    ‪7 min walk‬
  • Angel of Independence Monument
    ‪16 min walk‬
  • Auditorio Nacional
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪27 min drive‬

Room options

View all photos for Grand Club 2 Double, Park View

Premium bedding, down duvets, minibar, in-room safe

Grand Club 2 Double, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club, 1 King Park View

Bar (on property)

Grand Club, 1 King Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Park View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, 2 Double Beds, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Park View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View

Junior Suite, 1 King Bed, Park View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club King

Bar (on property)

Grand Club King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Club, 2 Doubles

Premium bedding, down duvets, minibar, in-room safe

Grand Club, 2 Doubles

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Mexico City

A luxury stay in Mexico City awaits you at Grand Fiesta Americana Chapultepec. Within just a 10-minute stroll, you'll find Paseo de la Reforma and Chapultepec Park. Highlights at this eco-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A relaxing day at Spa 19th can include massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The restaurant, Azur, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and sauna. Business amenities include a meeting room, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and noon. There's also valet parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 5-property class Reforma hotel include Angel of Independence Monument and Auditorio Nacional.

What's nearby

  • Paseo de la Reforma - 3 min walk - 0.3 km
  • Chapultepec Park - 7 min walk - 0.6 km
  • Angel of Independence Monument - 16 min walk - 1.4 km
  • Auditorio Nacional - 4 min drive - 2.9 km
  • World Trade Center Mexico City - 6 min drive - 5.3 km

Getting around

  • Mexico City Fortuna Station - 8 min drive
  • Chapultepec Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 27 min drive

Restaurants

  • ‪Sodome - ‬2 min walk
  • ‪Los Panchos - ‬2 min walk
  • ‪Central de Pizzas - ‬4 min walk
  • ‪Las Hijas de la Tostada - Anzures - ‬1 min walk
  • ‪La Décima - ‬3 min walk

About this property

Grand Fiesta Americana Chapultepec

Luxury hotel with full-service spa and 24-hour health club
Grand Fiesta Americana Chapultepec offers its guests a full-service spa, a 24-hour health club, and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A sauna, spa services, and multilingual staff are also featured at the luxury Grand Fiesta Americana Chapultepec. For a fee, parking is available.

This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 203 guestrooms or units
  • 20 levels
  • Built in 2001
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Fiesta Americana Chapultepec offers 203 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Mexico City hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Spa 19th has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (MXN 180 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 550 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Azur

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 550 for adults and from MXN 300 for children
  • Valet parking fee: MXN 180 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses eco-friendly cleaning products.
    Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Americana Chapultepec
Fiesta Americana Grand Chapultepec
Fiesta Americana Grand Chapultepec Hotel
Fiesta Americana Grand Chapultepec Hotel Mexico City
Fiesta Americana Grand Chapultepec Mexico City
Fiesta Grand Chapultepec
Grand Chapultepec
Grand Chapultepec Fiesta Americana
Grand Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel Mexico City
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec Hotel
Grand Fiesta Americana Chapultepec Mexico City
Grand Fiesta Americana Chapultepec Hotel Mexico City

Frequently asked questions

What is the cancellation policy at Grand Fiesta Americana Chapultepec?

Grand Fiesta Americana Chapultepec offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Fiesta Americana Chapultepec?

As of 16 Apr 2025, prices found for a 1-night stay for 2 adults at Grand Fiesta Americana Chapultepec on 2 May 2025 start from AU$357.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Fiesta Americana Chapultepec?

Yep, Grand Fiesta Americana Chapultepec has valet parking for MXN 180 per night.

Is there a spa on site at Grand Fiesta Americana Chapultepec?

Yep, Spa 19th is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

What makes Grand Fiesta Americana Chapultepec a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grand Fiesta Americana Chapultepec.

Is Grand Fiesta Americana Chapultepec family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Grand Fiesta Americana Chapultepec is a hit with families.

Does Grand Fiesta Americana Chapultepec serve breakfast?

Yeah, buffet breakfast is offered daily from 6:30 AM to noon.

Is there a free airport shuttle available at Grand Fiesta Americana Chapultepec?

No, Grand Fiesta Americana Chapultepec does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Fiesta Americana Chapultepec?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Grand Fiesta Americana Chapultepec?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Fiesta Americana Chapultepec?

No, only service animals are allowed.

Grand Fiesta Americana Chapultepec Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 797 out of 1004 reviews
Rating 8 - Good. 145 out of 1004 reviews
Rating 6 - Okay. 36 out of 1004 reviews
Rating 4 - Poor. 10 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and clean. I really like the property and the services. I didn’t like the prices of the food in the restaurant and the massages, too pricey.
Stayed 3 nights in Jan 2025

10/10 Excellent

svjatoslav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Excellent facilities, Great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Grand Fiesta Americana Chapultepec! Great location for visiting the world class anthropology museum, park and area shops and hotels. Loved our room on the 17th floor, where we got a real bird’s eye view of much of the city. Staff was great - very helpful and professional. We highly recommend it.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jung Bin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very attentive, spacious room and very clean. Highly recommend.
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very good location. The proximity to Chapultepec Forest is wonderful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Irene Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent centrally located hotel.
From the moment I stepped up to the front doors, my stay was fabulous. The hotel has a set of motion operated sliding doors that were so clean I almost walked into them. As soon as I entered the lobby I was greeted, offered assistance, and easily checked into my room. All staff were extremely friendly, helpful and accommodating. The concierge tried to get me some hard to acquire tickets, and even though he was unsuccessful, I appreciated the kind effort. The hotel is directly across the street from the park, a short walk to the Chapultepec Castle, the Museum of Anthropology, the Modern Art Museum, the Botanical Garden, the zoo, and the hop on hop off bus. The neighborhood is upscale, clean, and I never felt unsafe. The Paseo de la Reforma, the main avenue, can be accessed all the way to the Palacio de Bellas Artes and other museums in that area.
View of the park and castle from my room.
Stayed 3 nights in Jan 2025

10/10 Excellent

Guy

Stayed 2 nights in Jan 2025

8/10 Good

Federica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel era lindo y ubicado en un area bastante segura y conveniente. En general nuestra estadia fue agradable, lo unico que diria que tendrian que mejorar un poco es en el room service, nos paso un par de veces que el pedido estaba mal (algo faltaba o habia algo mal) y cuando eso sucedia se tardaban entre 10-20 minutos en volver a la habitacion con lo que sea que estaba faltando. Pero descontando eso, todo resulto de lo mas agradable.
Stayed 8 nights in Dec 2024

10/10 Excellent

JIN WOO, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in at a bad time so there were no room options. The day before was December 31st. It was completely understandable. The hotel was very clean and the bed was very comfortable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel right next to bosque de Chapultepec.
Stayed 8 nights in Dec 2024

10/10 Excellent

XING, JERSEY CITY

Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was centrally located and view of park was amazing. Staff especially Fabiola were so attentive and friendly. Would definitely stay again
Stayed 5 nights in Dec 2024

10/10 Excellent

Chandani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Kourosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than our expectations
Rooms are spacious with good amenities. Great location, very clean, great service, good breakfast and decent room service food. We enjoyed our stay and definitely recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and beautiful rooms, great location with amazing views. Would definitely recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

KARSTEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Felipe, Eagleville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Nicol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, and location. Will definitely be back.
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t judge the hotel for the exterior! As soon you get in the atmosphere is so chick and classy! Loved it! From now on I’ll stay there only! The rooms are so spacious and the minibar is impressive! The bed is super comfortable and super clean! The toiletries are from a very prestigious brand, you will appreciate each detail! Additionally, the breakfast included (buffet style) is above and beyond, it’s not the typical breakfast, this is a luxurious meal! Trust me, I’ve travel the world and this chain will not disappoints!!! Finally, pleas keep in mi d that this was México’s first hotel chain ever existed so, trust me, they to deliver the quality service you except and deserve!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location with Chapultepec Park and its many museums just across the street. We were there for six days, and the staff was unfailingly polite.
Stayed 4 nights in Dec 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice enough hotel, pleasant staff. We arrived around 1 Pm and our room was not ready so we had to accept a room on a lower floor that wasnt as nice as the one we had hoped for. That wasn't great.
Stayed 2 nights in Nov 2024

10/10 Excellent

George, Dallas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying at this Polanco area hotel. The location is great, staff is nice and food is good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Imelda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with all the things this hotel offers to their guests
Stayed 2 nights in Nov 2024

8/10 Good

Miguel

Liked: Staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Nov 2024