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Holiday Inn México Santa Fe by IHG

3.5 star property
Mexico City hotel in Santa Fe with fitness centre and 24-hour front desk

Photo gallery for Holiday Inn México Santa Fe by IHG

Reception
Exterior
Standard Room, 1 King Bed | Room amenity
Premium Room, 1 King Bed
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Housekeeping
  • Laundry
The current price is AU$117
includes taxes & fees
28 Feb - 1 Mar

Explore the area

Map
Guillermo Gonzalez Camarena, 1400 Centro Ciudad Santa Fe, Mexico City, 01210
  • Samara Shops
    ‪9 min walk‬
  • Santa Fe Center Mall
    ‪16 min walk‬
  • Expo Santa Fe Mexico
    ‪16 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪50 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 King Bed

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Front of property

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  • Free WiFi
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4.4 out of 5, Excellent, (1786)
The price is AU$155
for 1 room
includes taxes & fees
21 Feb - 22 Feb
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About the area

Mexico City

At Holiday Inn México Santa Fe by IHG you'll be within a 20-minute stroll of Santa Fe Center Mall and Expo Santa Fe Mexico. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, L Etoile, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 3892 square feet (362 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and a gym. On weekday mornings buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Within a 15-minute drive of this 3.5-property class Santa Fe hotel, attractions include Paseo de la Reforma and World Trade Center Mexico City.

What's nearby

  • Santa Fe Center Mall - 16 min walk
  • Expo Santa Fe Mexico - 16 min walk
  • Ciudad de los Ninos - 18 min walk
  • Parque La Mexicana - 4 min drive
  • KidZania Santa Fe - 5 min drive

Getting around

  • Santa Fé Station - 14 min walk
  • Benito Juarez International Airport (MEX) - 50 min drive

Restaurants

  • Café Torino
  • Los Canarios
  • Taquearte
  • Comedor Ejecutivo Actinver
  • Starbucks

About this property

Holiday Inn México Santa Fe by IHG

Mexico City hotel in Santa Fe with fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3892 square feet (362 square metres) and includes conference space. The business-friendly Holiday Inn México Santa Fe by IHG also features a fitness centre, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Mexico City hotel.

  • 95 guestrooms or units
  • 7 levels
  • 3892 sq ft of conference space
  • 362 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn México Santa Fe by IHG offers 95 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower and hairdryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (MXN 58 per day)
  • Valet parking on site (MXN 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L Etoile

Things to do

  • Golf
  • Gym

Family friendly

  • Free cot
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 3,892 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Self-parking fee: MXN 58 per day
  • Valet parking fee: MXN 58 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn México Santa Fe Hotel
Holiday Inn México Santa Fe

Frequently asked questions

What is the cancellation policy at Holiday Inn México Santa Fe by IHG?

Holiday Inn México Santa Fe by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn México Santa Fe by IHG?

As of 7 Feb 2025, prices found for a 1-night stay for 2 adults at Holiday Inn México Santa Fe by IHG on 28 Feb 2025 start from AU$116.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn México Santa Fe by IHG?

Yep, Holiday Inn México Santa Fe by IHG has a self car park for MXN 58 per day.

Is Holiday Inn México Santa Fe by IHG family-friendly?

You bet! With amenities such as free infant beds and travel cots in the guestrooms, it's no surprise that Holiday Inn México Santa Fe by IHG is a hit with families.

Does Holiday Inn México Santa Fe by IHG serve breakfast?

You bet, buffet brekkie is served weekdays from 6:30 AM to 11:00 AM and weekends between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Holiday Inn México Santa Fe by IHG?

No, Holiday Inn México Santa Fe by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn México Santa Fe by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn México Santa Fe by IHG?

Check-in begins at 3 PM. Check-out time is 1 PM.

Are pets allowed at Holiday Inn México Santa Fe by IHG?

No, only service animals are allowed.

Holiday Inn México Santa Fe by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 151 out of 293 reviews
Rating 8 - Good. 93 out of 293 reviews
Rating 6 - Okay. 24 out of 293 reviews
Rating 4 - Poor. 15 out of 293 reviews
Rating 2 - Terrible. 10 out of 293 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

ROGELIO

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
What I liked the mostvwas the bed and the pillows. What I did not like is that the checkout is at 12 and have only until 14 hrs to send the info for the invoice.
Stayed 2 nights in Sep 2024

4/10 Poor

Juan Sebastian

Business traveller
Disliked: Cleanliness
La habitación carecía de condiciones de aseo general, las cortinas y blackouts se encontraban deteriorados y caídos. La acumulación de polvo era excesiva, al en vender el aire acondicionado el polvo se levantaba por la habitación. Las sabanas el primer día tenían manchas. El piso de la ducha tiene principios de hongos. Lamentable el aseo de la habitación, no parecía una cadena de hoteles respetable sino por el contrario una habitación de motel de carretera
Stayed 4 nights in Sep 2024

8/10 Good

JULIAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Buena relación costo vs beneficio
Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great property in a very nice part of the city.
Stayed 2 nights in Jun 2023

10/10 Excellent

GIAN LUCA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for business stay. Close to a couple of malls. Quite a few restaurants within walking distance.
Stayed 4 nights in Feb 2022

6/10 Okay

Laura Paola

Travelled with family
Disliked: Amenities, property conditions & facilities
They need to make more maintenance.
Stayed 4 nights in Jan 2022

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Jeremy

Stayed 2 nights in Nov 2021

10/10 Excellent

Joe, Gold Canyon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Santa Fe Mall, many surrounding restaurants, shops, Uber friendly, friendly staff, courteous, clean, large room.
Stayed 3 nights in Oct 2021

8/10 Good

Vladimiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for business in Santa Fe
Good location, price-performance
Stayed 1 night in Oct 2021

10/10 Excellent

RENE, ROMA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locarion and very Nice área
Stayed 2 nights in Sep 2021

6/10 Okay

Salud

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The area its really safe and nice
Stayed 7 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service, amenities
Este hotel no sigue las reglas de seguridad permitiendo reuniones de bastantes personas en las habitaciones lo cual es demasiado desagradable no poder dormir y descansar escuchar gritos y disturbios toda la noche y el hotel no hace nada seguridad pésima no toman cartas en el asunto y no es justo y que las personas buscan descansar y simplemente es imposible .
Stayed 11 nights in Apr 2021

8/10 Good

victor m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
The property is located in a beautiful part of the city. There is a Starbucks right next door and tons of food options nearby. Additionally, shopping is just an Uber ride away and the hotel is incredibly clean. The only problem I encountered was when my AC went out. I stayed here for 8 days and on day 2, my AC stopped working. Upon calling the front desk, the informed me it was being worked on. Long story short, it was never repaired. I was brought a mini AC and I made the most of it.
Stayed 8 nights in Feb 2021

2/10 Terrible

Antonio

Stayed 6 nights in Jan 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room was spacious and clean, what i didnt like was the kitchen when i called for room service the person that answer my phone call did everything for not taking my order, made go outside to try somewhere to eat, everywhere was full in the end i returned to the hotel and demand my order someelse take it and have delivery it. its unpleseant that some people dont want to help you.
Stayed 1 night in Mar 2020

8/10 Good

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort at a great price
Convenient and comfortable for business trip. The size of the rooms is amazing!
Stayed 1 night in Mar 2020

10/10 Excellent

Osvaldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A goo experience
Excellent room, clean and comfortable. The food a t restaurant was very good also and the service overall.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Santa Fe, Mexico City
Very nice hotel. Good security. Clean and comfortable. Friendly staff, but front desk was a little slow at checkout, but nothing abnormal for Mexico. Note that there is a Holiday Inn EXPRESS right next door, so it is easy to get confused.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick trip , room was spacious and clean. I will return
Stayed 1 night in Jun 2019