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Hotel Carlota

3.5 star property
Hotel with free parking, a short walk to Paseo de la Reforma

Photo gallery for Hotel Carlota

Exterior
Reception
In-room safe, laptop workspace, free WiFi
Premium Room
Deluxe Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Air conditioning
  • Pet-friendly
The current price is AU$178
includes taxes & fees
26 Apr - 27 Apr

Explore the area

Map
Rio Amazonas No. 73, Col. Cuauhtemoc, Mexico City, 06500
  • Paseo de la Reforma
    ‪4 min walk‬
  • U.S. Embassy
    ‪7 min walk‬
  • Angel of Independence Monument
    ‪10 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, laptop workspace, free WiFi

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Laptop-compatible safe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Laptop-compatible safe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

In-room safe, laptop workspace, free WiFi

Premium Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Free bottled water
Cable channels
Laptop-compatible safe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

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About the area

Mexico City

At Hotel Carlota you'll be within a short 5-minute stroll of popular places like Paseo de la Reforma and Reforma 222. Highlights at this boutique hotel include a restaurant, an outdoor swimming pool and free self-parking. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning cooked-to-order breakfast is served between 8:00 AM and noon. There's also the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 3.5-property class Reforma hotel include Angel of Independence Monument and U.S. Embassy.

What's nearby

  • Reforma 222 - 3 min walk - 0.3 km
  • Paseo de la Reforma - 4 min walk - 0.3 km
  • U.S. Embassy - 7 min walk - 0.7 km
  • Angel of Independence Monument - 10 min walk - 0.9 km
  • Monument to the Revolution - 16 min walk - 1.4 km

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • San Cosme Station - 17 min walk
  • Benito Juarez International Airport (MEX) - 27 min drive

Restaurants

  • ‪Tierra Garat - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪La Provoleta Asador Argentino - ‬2 min walk
  • ‪Mezzo Mezzo - ‬3 min walk
  • ‪Nologo - ‬1 min walk

About this property

Hotel Carlota

Hotel with free parking, a short walk to Paseo de la Reforma
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. An outdoor pool, a library, and tour/ticket assistance are also featured at the boutique Hotel Carlota. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Mexico City hotel.

  • 35 guestrooms or units
  • 2 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Carlota offers 35 air-conditioned accommodations with laptop-compatible safes and free newspapers. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers and complimentary toiletries. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 350 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per stay, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 29 lb per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 350 per person
  • Airport shuttle fee: MXN 1392 per vehicle (return, maximum occupancy 2)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Carlota Mexico City
Hotel Carlota
Carlota Mexico City

Frequently asked questions

Is parking available at Hotel Carlota?

Yep, Hotel Carlota has a free self car park.

How much does it cost to stay at Hotel Carlota?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Carlota on 26 Apr 2025 start from AU$177.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Carlota have a pool?

Hotel Carlota has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Hotel Carlota serve breakfast?

Sure does, cooked-to-order brekkie is available daily between 8:00 AM and noon.

Is there a free airport shuttle available at Hotel Carlota?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Carlota?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Carlota?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Carlota Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 254 out of 493 reviews
Rating 8 - Good. 120 out of 493 reviews
Rating 6 - Okay. 65 out of 493 reviews
Rating 4 - Poor. 29 out of 493 reviews
Rating 2 - Terrible. 25 out of 493 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Efrain, Melrose Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location
Stayed 4 nights in Sep 2024

4/10 Poor

adel

Travelled with family
Disliked: Amenities, property conditions & facilities
The staff is very helpful and nice. The hotel needs a lot of work; rusty pipes, bad quality towels, and very bad internet. I see the hotel responded to previous complaints about internet that it was addressed, the WiFi is still pretty bad. The hotel is also very noisy, they have music until late on the weekends
Stayed 5 nights in Dec 2024

2/10 Terrible

Erik

Liked: Room comfort
Disliked: Staff & service

Terrible hotel

Terrible experience got charged for soemthing at the mini bar that I didnt get , couldnt get it sorted out with front desk and they were completely useless , ended just paying for it instead of wasting time
Stayed 2 nights in Jan 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very comfortable beds and tasty, popular local cafe. Rooms have small windows onto courtyard and no view.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sandro Xavier, HUIXQUILUCAN

Stayed 1 night in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities
Thank you for the early check in and the late check out!!!
Stayed 2 nights in Dec 2024

6/10 Okay

Antonio

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Wifi Sucks !!!
Stayed 1 night in Dec 2024

10/10 Excellent

LUIS RAMSES

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

VIRMA, BURBANK

Stayed 1 night in Nov 2024

10/10 Excellent

Lourdes

Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas, Liverpool

Stayed 1 night in Oct 2024

8/10 Good

Thomas, Liverpool

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would rate it a 4.5. Not soundproof due to occasional courtyard noise and stairwell vibration noise. Front desk and security were very nice. Security especially friendly. Very cute, trendy boutique hotel with a small pool, bar and restaurant in an excellent convenient location on a nice street. Housekeeper barged in twice in a row without knocking to leave a welcome note, but quickly shut the door and apologized. I had the Do Not Disturb sign up.
Stayed 2 nights in Oct 2024

10/10 Excellent

EVA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amables todos
Stayed 1 night in Oct 2024

4/10 Poor

leslie

Liked: Cleanliness, property conditions & facilities
WiFi didn’t work in the room and it was very noisy.
Stayed 1 night in Oct 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and centralaly located. The staff was very accommodating and helped us check in after an overnight flight. I would definitely stay here again.
Stayed 2 nights in Sep 2024

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

andres

Liked: Cleanliness
it was great!
Stayed 1 night in Sep 2024

8/10 Good

Yashitha

Travelled with group
Liked: Cleanliness, staff & service
The property was in a great location with friendly staff. There is a nice pool and restaurant in the property. The facilities however were a little dated, especially the shower heads. Otherwise, it was a pleasant stay.
Stayed 3 nights in Aug 2024

6/10 Okay

Mauricio

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Raquel, La Puente

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that I didn’t like is the old carpet in the bedroom. It’s dusty and it aggravated my allergies.
Stayed 2 nights in Jul 2024

6/10 Okay

Nicole

Travelled with partner
Liked: Staff & service, amenities
We had a good time in this hotel, here are some pros and cons: Pros: - The location is excellent, super convenient for all the areas of interest - Rooms are big, spacious and it is well equipped - The pool are is ok to relax for a bit and take the sun - There is always someone from staff available to attend to your needs. Cons: - The hotel has a strong industrial feeling that I didn't like. The rooms don't feel cozy and some details like rugs, pillow cases and curtains feel old. - Room service is not great, they knocked on our door one day at 5pm to try to clean up. - The doors don't have a double lock option from the inside, which I didn't love. Overall it was an ok experience. I will probably look for a different place next time in Mexico City, but good enough for the price we paid.
Stayed 3 nights in May 2024

8/10 Good

Julio

Business traveller
Liked: Staff & service, amenities
Mejor limpieza
Stayed 1 night in Feb 2024