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Hyatt Regency Mexico City

5.0 star property
Luxury Mexico City hotel in Polanco with 3 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hyatt Regency Mexico City

Meeting facility
Indoor pool, pool loungers
Tennis court
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
View from room

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Pool
  • Gym
  • Parking included
    Parking included
  • Spa
    Spa
  • Bar
    Bar

Explore the area

Map
Campos Eliseos No. 204 Polanco, Mexico City, 11560
  • Parque Zoologico de Chapultepec
    5 min walk
  • Auditorio Nacional
    6 min walk
  • Avenida Presidente Masaryk
    7 min walk
  • Mexico City (MEX-Mexico City Intl.)
    34 min drive

Room options

View all photos for Club Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (High Floor)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (High Floor)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Park View

Room, 1 King Bed, Park View | View from room

Room, 1 King Bed, Park View

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
  • 93 sq m
  • Sleeps 3

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Park View

Room, 2 Single Beds, Park View

Room, 2 Single Beds, Park View

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
InterContinental Presidente Mexico City, an IHG Hotel
Spa
Pet-friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1418)
The price is AU$783
for 1 night
includes taxes & fees
19 Nov - 20 Nov
InterContinental Presidente Mexico City, an IHG Hotel

About the area

Mexico City

A luxury stay in Mexico City awaits you at Hyatt Regency Mexico City. Within just a 10-minute stroll, you'll find popular attractions like Parque Zoologico de Chapultepec and Paseo de la Reforma. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include Swedish massages and body scrubs. The restaurant, RULFO, serves Latin American cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 3 outdoor tennis courts, 24-hour gym and sauna plus access to bike hire. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 6 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute walk of this 5-property class Polanco hotel include Auditorio Nacional and Avenida Presidente Masaryk.

What's nearby

  • Parque Zoologico de Chapultepec - 5 min walk
  • Auditorio Nacional - 6 min walk
  • Avenida Presidente Masaryk - 7 min walk
  • Chapultepec Park - 10 min walk
  • National Museum of Anthropology - 15 min walk

Getting around

  • Auditorio Station - 4 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • ‪Alfredo Di Roma - ‬5 min walk
  • ‪Rulfo Paraje Latino - ‬1 min walk
  • ‪Centro Asturiano de México, A.C. - ‬2 min walk
  • ‪Epicentro Mixology Bar - ‬4 min walk
  • ‪Karisma - ‬4 min walk

About this property

Hyatt Regency Mexico City

Luxury Mexico City hotel in Polanco with 3 restaurants
Hyatt Regency Mexico City offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre, meeting rooms, and limo/town car service. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Hyatt Regency Mexico City. Free self parking is available.

  • 1 building
  • 755 guestrooms or units
  • 38 levels
  • 3 dining venues
  • Conference rooms
  • Built in 1987
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • Bar or lounge
Hyatt Regency Mexico City offers 755 accommodations with minibars and video game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs and body treatments.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 1987

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

What is the cancellation policy at Hyatt Regency Mexico City?

Hyatt Regency Mexico City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Mexico City?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City on 6 Dec 2024 start from AU$328.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Mexico City?

Yep, Hyatt Regency Mexico City has a free self car park. Additionally there is valet parking for USD 7.3 per day.

Is there a spa on site at Hyatt Regency Mexico City?

Yep, there is an onsite spa at Hyatt Regency Mexico City. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as Swedish massages.

Does Hyatt Regency Mexico City have a pool?

Hyatt Regency Mexico City has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Hyatt Regency Mexico City?

Hyatt Regency Mexico City features a full-service spa, an indoor pool and 3 restaurants. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes Hyatt Regency Mexico City a romantic place to stay?

Garden-view dining and a lounge bar, as well as comfy beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency Mexico City.

Is Hyatt Regency Mexico City family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Hyatt Regency Mexico City is a hit with families.

Does Hyatt Regency Mexico City serve breakfast?

Yep, buffet brekkie is on offer daily between 6 AM and 11 AM.

Is there a free airport shuttle available at Hyatt Regency Mexico City?

No, Hyatt Regency Mexico City does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Mexico City?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Mexico City?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hyatt Regency Mexico City?

Cats and dogs are welcome at Hyatt Regency Mexico City, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 788 out of 1011 reviews" "
Rating 8 - Good. 143 out of 1011 reviews" "
Rating 6 - Okay. 38 out of 1011 reviews" "
Rating 4 - Poor. 18 out of 1011 reviews" "
Rating 2 - Terrible. 24 out of 1011 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emilio, Santo Domingo

Stayed 3 nights in Aug 2024

10/10 Excellent

yong

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 3 nights in Jul 2024

8/10 Good

Emily

Stayed 2 nights in Aug 2024

10/10 Excellent

Jaime

Stayed 2 nights in Jul 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is near by and safe.
Stayed 5 nights in Jul 2024

10/10 Excellent

Yoshikazu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Agustin, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff convenient location
Stayed 2 nights in Jul 2024

10/10 Excellent

Eli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Carlos, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, spotless hotel, awesome view, great location
Stayed 3 nights in Jul 2024

10/10 Excellent

Elmer, Miami

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A totally Class Act from check in to check out. Now my favorite Hotel in the WORLD
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Everything is excellent!! Service , food, gym, location, I would stay here again for sure!
Stayed 5 nights in Jul 2024

10/10 Excellent

Garrett

Stayed 2 nights in Jul 2024

10/10 Excellent

Ami

Stayed 6 nights in Jul 2024

10/10 Excellent

Jascha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, centrally located.
Stayed 5 nights in Jul 2024

10/10 Excellent

patrick

Business traveller
Stayed 1 night in Jul 2024

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, I will go back any time
Stayed 5 nights in Apr 2024

6/10 Okay

Ali Reza

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff are nice but service is poor, hygiene protocol is not followed, limited options for breakfast in compared to the breakfast fee,
Stayed 6 nights in Jul 2024

4/10 Poor

Barbara, Virginia Beach

Stayed 1 night in Jul 2024

2/10 Terrible

Barbara, Virginia Beach

Disliked: Staff & service, amenities
Location was great. Room cleanliness wasn’t great. Room service food was not edible and the air conditioning did not cool my room resulting in sleepless nights.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pilar, Hastings on Hudson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable and convenient
Stayed 4 nights in Jul 2024

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would return without question
Impeccable service. Clean. Comfortable. Good gym and saunas
Stayed 10 nights in Jun 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 1 night in Jul 2024

8/10 Good

Leena

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2024

8/10 Good

Leena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and breakfast buffet were excellent. The only reason I dropped a star is coz my family seemed to have intermittent wifi with their iPhones. My Android phone didn't have a problem.
Stayed 1 night in Jul 2024