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Kimpton Virgilio

4.5 star property
Art Deco Mexico City hotel in Polanco with 2 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kimpton Virgilio

2 restaurants, lunch, dinner served; local and international cuisine
2 restaurants, lunch, dinner served; local and international cuisine
2 restaurants, lunch, dinner served; local and international cuisine
Exterior
Outdoor pool, open 9:00 AM to 9:00 PM, pool cabanas (surcharge)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Pet-friendly
  • Housekeeping
  • Room service
The price is AU$635
includes taxes & fees
17 Feb - 18 Feb

Explore the area

Map
Anatole France 79, Polanco III Secc., Ciudad de Mexico, Mexico City, CDMX, 11550
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • Paseo de la Reforma
    ‪6 min walk‬
  • Chapultepec Park
    ‪8 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪37 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2024
Pillow-top bed
  • 21 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Premium Room, 2 Queen Beds, Balcony

Premium Room, 2 Queen Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2024
Pillow-top bed
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2024
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2024
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Terrace (Atrium View)

Premium Room, 2 Queen Beds, Terrace (Atrium View)

Premium Room, 2 Queen Beds, Terrace (Atrium View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Corner

Studio Suite, Corner

Studio Suite, Corner

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Balcony (Panoramic View, Spa)

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 1 King Bed, Balcony (Panoramic View, Spa)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (Atrium View, Spa)

Suite, 1 Bedroom, Terrace (Atrium View, Spa)

Suite, 1 Bedroom, Terrace (Atrium View, Spa)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Terrace (Atrium View)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Terrace (Atrium View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior

Hyatt Regency Mexico City

Pool
Spa
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (1005)
The price is AU$796
for 1 room
includes taxes & fees
12 Feb - 13 Feb
Hyatt Regency Mexico City

About the area

Mexico City

A luxury stay in Mexico City awaits you at Kimpton Virgilio. Within just a 10-minute stroll, you'll find Avenida Presidente Masaryk and Paseo de la Reforma. Highlights at this family-friendly hotel include 2 restaurants, an outdoor swimming pool and a poolside bar. .A pampering day can include deep-tissue massages and Swedish massages. The theme restaurant, Pepe, serves local and international cuisine. La Caña Bar is the hotel's own rooftop bar, serving drinks along with lunch and dinner. Enjoy the gym and pool cabanas as well as access to free bike hire. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4.5-property class Polanco hotel include Chapultepec Park and Antara Polanco.

What's nearby

  • Avenida Presidente Masaryk - 1 min walk
  • Chapultepec Park - 8 min walk
  • Antara Polanco - 15 min walk
  • National Museum of Anthropology - 2 min drive
  • Angel of Independence Monument - 5 min drive

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • Polanco Station - 11 min walk
  • Benito Juarez International Airport (MEX) - 37 min drive

Restaurants

  • ‪L'Entrecote - ‬2 min walk
  • ‪Limantour - ‬1 min walk
  • ‪Lampuga Polanco - ‬2 min walk
  • ‪Sushi Roll - ‬1 min walk
  • ‪Le Pain Quotidien - ‬1 min walk

About this property

Kimpton Virgilio

Art Deco Mexico City hotel in Polanco with 2 restaurants
As a guest of Kimpton Virgilio, you'll find an outdoor pool, a fitness centre, complimentary bicycles, and in-room fitness. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and tour/ticket assistance are also featured at the luxury Kimpton Virgilio. Parking is available for a fee. A complete renovation of Kimpton Virgilio was completed in February 2024.

This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Built in 1942
  • Manager's reception (free)
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Kimpton Virgilio offers 48 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (MXN 300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 250 to 600 for adults and MXN 150 to 300 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception

Restaurants on site

  • La Caña Bar
  • Pepe

Things to do

  • Books
  • Free bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Art supplies
  • Children's books
  • Highchair
  • In-room babysitting
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in hallways (99 centimetre high)
  • Handrails in stairways (99 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (152 centimetre wide door)
  • Magnifying mirror
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • IPod dock
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls and litter trays are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 2500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 600 for adults and MXN 150 to 300 for children
  • Valet parking fee: MXN 300 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

What is the cancellation policy at Kimpton Virgilio?

Kimpton Virgilio offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Virgilio?

As of 29 Jan 2025, prices found for a 1-night stay for 2 adults at Kimpton Virgilio on 17 Feb 2025 start from AU$634.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Virgilio?

Yep, Kimpton Virgilio has secured covered valet parking with in/out privileges for MXN 300 per night.

Is there a spa on site at Kimpton Virgilio?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Does Kimpton Virgilio have a pool?

Kimpton Virgilio has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and with a coldie from the bar. The pool is open 9:00 AM to 9:00 PM.

What makes Kimpton Virgilio a romantic place to stay?

Al fresco dining and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Kimpton Virgilio.

Is Kimpton Virgilio family-friendly?

You bet! With amenities such as free bike rentals and an outdoor pool, as well as highchairs and children's books in the guestrooms, it's no surprise that Kimpton Virgilio is a hit with families.

Does Kimpton Virgilio serve breakfast?

Yep, cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Kimpton Virgilio?

No, Kimpton Virgilio does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Virgilio?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kimpton Virgilio?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Kimpton Virgilio?

Furry friends are welcome at Kimpton Virgilio, with food and water bowls and litter trays on offer.

Kimpton Virgilio Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 23 out of 28 reviews" "
Rating 8 - Good. 3 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were there for a medical visit. Stayed 4 nights. The hotel was wonderful. Nice neighborhood. Very helpful staff. Positive energy vibe. Enjoyed the breakfast menu very much. Highly recommended.
Stayed 4 nights in Sep 2024

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place to stay! Welcoming and attentive staff. Very walkable area, and close to fine dining and shopping. Thoroughly impressed and happy with our decision. Would absolutely stay here again. Thank you everyone at Kimpton Virgilio.
Stayed 4 nights in Sep 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed in several Kimpton properties so I was delighted to see one in CDMX! Did not disappoint. Especially the staff at check in, wait staff, bartenders, and Elizabeth the morning manager. Seriously, one can get spoiled in Mexico, but your crew went above and beyond.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Kimpton Virgilio. Staff was very friendly and helpful. Clean and updated rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel at the heart of Polanco
Stayed 3 nights in Aug 2024

10/10 Excellent

Nichole, newark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms and amenities were great and modern. Good hotel for traveling with friends or a group. Angel the concierge was excellent and arranged a great city tour, he even inquired after our tour to ensure it was to our liking. The service was not up to par for a 5 star hotel and inconsistent, I stayed 3 nights and only received the turn down service one night and had to ask to receive renewed in room products.
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING HOTEL...can't wait to come back
This place is amazing. Perfectly located in the upscale part of town. Close to many restaurants and shopping. The rooms are HUGE and the staff is very accomidating. I can't wait to stay here again
Stayed 2 nights in Jun 2024

8/10 Good

Rolando, Miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My thoughts after staying 4 nights at this brand-new boutique hotel located in the heart of Polanco, Mexico City Positives: Cleanliness and Design: The hotel is spotless and well-designed. It's obviously new so that has a major role in the cleanliness. Friendly Staff: The staff are welcoming and very accommodating. Negatives: Lack of Common Areas: One significant drawback is the absence of a proper common area. There is no lobby to relax, have a drink, chat, or work on your laptop. The small 8' x 18' reception area, which includes only a desk and two elevators, is insufficient for a hotel of this caliber. Oversized Restaurant: The hotel features a large restaurant that feels out of proportion for the space available. This restaurant, which occupies the entrance area, lacks the inviting atmosphere necessary to attract guests from the street. A covered area at the back of the hotel would have been a more suitable location for the restaurant, leaving the front area to serve as a welcoming lobby. Overall: While the hotel excels in cleanliness, design, and staff friendliness, the lack of a welcoming common area is a significant drawback. A more inviting lobby space would greatly enhance the guest experience and attract more visitors. As it stands, the empty restaurant at the entrance detracts from the hotel's appeal. I wouldn't stay here again unless these issues are addressed.
Stayed 4 nights in Jun 2024

10/10 Excellent

Shaanan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice especially Angel, the rooftop has really good food and the rooms are nice and clean. Overall 10 out of 10
Stayed 5 nights in May 2024

10/10 Excellent

farhan, Burr ridge

Stayed 3 nights in May 2024

10/10 Excellent

Alex

Stayed 7 nights in May 2024

8/10 Good

Humza

Stayed 2 nights in May 2024

10/10 Excellent

Eduardo Elias

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maintain all bulb working in the room
Stayed 1 night in May 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TThe staff and the area were exceptional, with excellent restaurants conveniently located right outside your door. Throughout my entire stay, I felt completely secure in this wonderful neighborhood. It truly is a remarkable area and hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time at the hotel. Room was amazing, staff was amazing, food was amazing and the location is unbeatable, what else is there to say? Thanks to all at the front desk, restaurant and management. We'll be back
Stayed 1 night in Apr 2024

10/10 Excellent

JACQUELIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at this hotel. First impressions were it's beautiful, the rooms were very clean and comfortable! The staff was very welcoming and helpful! The whole stay was fantastic. It's within walking distance of shops and restaurants, so centrally located! Can't recommend this hotel enough! Definitely will be back.
Stayed 1 night in Apr 2024

10/10 Excellent

Tere

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
La aerolínea perdió mi maleta, el personal se esmeró por ayudarme y me proporcionaron todo lo que necesitaba mientras recuperaba el equipaje. Increíble servido y Atencion. Regresare pronto
Stayed 1 night in Apr 2024

10/10 Excellent

Jacobo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, el staff es amable y atento. En el mejor lugar de Polanco, cerca de todo
Stayed 1 night in Apr 2024

10/10 Excellent

JACQUELIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hasta ahora ha sido la mejor opción para hospedarme en Polanco! Habitaciones lindas y súper cómodas! Tienen terraza en las habitaciones! El menú de restaurante y terraza, me parece muy rico y una buena opción para comer o cenar. El servicio en general wow, siempre atentos para apoyarte y muy personalizado! Excelentes recomendaciones para visitar y comer en sus alrededores! Me encantó!
Stayed 1 night in Apr 2024