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Live Aqua Ciudad de México Bosques de las Lomas

5.0 star property
Luxury Mexico City hotel in Santa Fe with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Live Aqua Ciudad de México Bosques de las Lomas

Master Suite, One King Bed
Property amenity
Exterior
Minibar, in-room safe, desk, blackout curtains
Lobby

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Spa
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
Av. Paseo de los Tamarindos No. 98, Mexico City, 05120
  • Arcos Bosques
    4 min walk
  • Paseo de la Reforma
    3 min drive
  • Samara Shops
    4 min drive
  • Mexico City (MEX-Mexico City Intl.)
    41 min drive

Room options

View all photos for Master Suite, One King Bed

Master Suite, One King Bed

Master Suite, One King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 50 sq m
  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Mexico City

A luxury stay in Mexico City awaits you at Live Aqua Ciudad de México Bosques de las Lomas. You'll be 0.4 km (0.2 mi) from Arcos Bosques and 2.8 km (1.8 mi) from Paseo de la Reforma. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and a 24-hour gym. .A pampering day can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. At the hotel's own lounge bar, you can stop for a drink. Meeting rooms, conference space, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of airport pick-up service. .With a stay at this 5-property class Santa Fe hotel, you'll be 3.9 km (2.4 mi) from Parque La Mexicana and 4.5 km (2.8 mi) from Chapultepec Park.

What's nearby

  • Arcos Bosques - 4 min walk
  • Parque La Mexicana - 4 min drive
  • Chapultepec Park - 7 min drive
  • Anahuac University - 8 min drive
  • Auditorio Nacional - 9 min drive

Getting around

  • Santa Fé Station - 4 min drive
  • Mexico City Buenavista Station - 31 min drive
  • Benito Juarez International Airport (MEX) - 41 min drive

Restaurants

  • ‪La Popular - ‬1 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Moshi Moshi, Arcos Bosques - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Negroni Restaurante - ‬2 min walk

About this property

Live Aqua Ciudad de México Bosques de las Lomas

Luxury Mexico City hotel in Santa Fe with a full-service spa
Live Aqua Ciudad de México Bosques de las Lomas offers its guests a full-service spa and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Live Aqua Ciudad de México Bosques de las Lomas. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 2012
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Live Aqua Ciudad de México Bosques de las Lomas offers 135 air-conditioned accommodations with minibars and a safe. A pillow menu is available. 65-inch LCD televisions come with cable channels. Bathrooms include a separate bath and shower, slippers and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Secured valet parking on site (MXN 150 per night)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Carnivore

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 2320 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 44 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2250 per person
  • Valet parking fee: MXN 150 per night
  • Pet fee: MXN 2320 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Live Aqua Mexico City Hotel & Spa
Live Aqua México City Hotel Mexico City
Live Aqua México City Hotel
Live Aqua México City Mexico City
Live Aqua México City

Frequently asked questions

What is the cancellation policy at Live Aqua Ciudad de México Bosques de las Lomas?

Live Aqua Ciudad de México Bosques de las Lomas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Live Aqua Ciudad de México Bosques de las Lomas?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Live Aqua Ciudad de México Bosques de las Lomas on 1 Dec 2024 start from AU$481.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Live Aqua Ciudad de México Bosques de las Lomas?

Yep, Live Aqua Ciudad de México Bosques de las Lomas has secured valet parking for MXN 150 per night.

Is there a spa on site at Live Aqua Ciudad de México Bosques de las Lomas?

Yep, there is an onsite spa at Live Aqua Ciudad de México Bosques de las Lomas. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Is there a free airport shuttle available at Live Aqua Ciudad de México Bosques de las Lomas?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Live Aqua Ciudad de México Bosques de las Lomas?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Live Aqua Ciudad de México Bosques de las Lomas?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Live Aqua Ciudad de México Bosques de las Lomas?

Dogs are welcome at Live Aqua Ciudad de México Bosques de las Lomas, with food and water bowls on offer. Just so you know, there's a weight limit of up to 20 kg per pet.

Live Aqua Ciudad de México Bosques de las Lomas Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 823 out of 1000 reviews" "
Rating 8 - Good. 111 out of 1000 reviews" "
Rating 6 - Okay. 39 out of 1000 reviews" "
Rating 4 - Poor. 11 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leopoldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facilities. Unfortunately they weren’t able to give me my vip gold member perk. Staff very attentive. Spa incredible. Convenient mall located next to the hotel. I will definitely stay again
Stayed 7 nights in Jul 2024

10/10 Excellent

Roman Antonio

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

FUAD, DALLAS

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Jul 2024

10/10 Excellent

Broundon

Stayed 2 nights in Jun 2024

10/10 Excellent

Leonardo

Stayed 3 nights in Jun 2024

10/10 Excellent

Alfredo, San Jose

Travelled with family
Good hotel at a great location
Stayed 6 nights in Mar 2024

10/10 Excellent

Federico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2024

8/10 Good

Boris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ballroom is spectacular. Lobby distribution is not good. Uncomfortable division of areas, as if building was not meant to be a hotel. Mostly dark, including rooms. Reception slow to react to minor complaints. Room general equipment not user friendly.
Stayed 2 nights in Jun 2024

8/10 Good

Sasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, spacious room, and the property is tucked away from the hustle and bustle of the city. That said, aside from the restaurants in the adjacent mall, you must travel to attractions and other restaurants. Would stay here again!
Stayed 2 nights in May 2024

10/10 Excellent

Alberto, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Jun 2024

10/10 Excellent

Benjamin

Stayed 2 nights in Jun 2024

10/10 Excellent

Rebeca

Travelled with family
Stayed 1 night in Jun 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

nicolas del

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to restaurants and services
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Roman Antonio

Stayed 4 nights in Mar 2024

10/10 Excellent

ANABEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ricardo

Stayed 1 night in Apr 2024

10/10 Excellent

Raul

Liked: Staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cx
Stayed 2 nights in Mar 2024

2/10 Terrible

David n I

Stayed 5 nights in Mar 2024

10/10 Excellent

FUAD, DALLAS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Accessible pricing compared to other areas. New and well taken care of property.
Stayed 1 night in Mar 2024

4/10 Poor

Katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is beautiful and the dinning options are great. However, the check in experience was HORRIBLE and the staff at check in was beyond rude. Felt like checking into a 1 star hotel
Stayed 2 nights in Feb 2024