The Westin Santa Fe, Mexico City

4.5 star property
Luxury hotel connected to the convention centre in Mexico City with 6 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Santa Fe, Mexico City

Pool
Exterior
Exterior
Premium bedding, pillow-top beds, in-room safe, individually decorated
Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Breakfast available
  • Housekeeping
  • Room service

Explore the area

Map
Javier Barros Sierra 540, Lomas Santa Fe, Mexico City, 01219
  • Samara Shops
    5 min walk
  • K1 Speed ​​Mexico Garden Santa Fe
    10 min walk
  • Expo Santa Fe Mexico
    10 min walk
  • Mexico City (MEX-Mexico City Intl.)
    45 min drive

Room options

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Pillow-top bed
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Pillow-top bed
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
HDTV
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Pillow-top bed
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Pillow-top bed
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking, Valley View

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
HDTV
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Corner

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
HDTV
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Valley View

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Pillow-top bed
  • 35 sq m
  • Valley view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Non Smoking, Valley View

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Dining table
HDTV
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Corner

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Pillow-top bed
  • 35 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Pillow-top bed
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Mexico City

You'll be connected to the convention centre at The Westin Santa Fe, Mexico City, and within just a 15-minute stroll of Samara Shops and Expo Santa Fe Mexico. Highlights at this luxury hotel include in-room free WiFi, LCD TVs and heated floors. .A day of pampering at Heavenly Spa can include sports massages, facials and body treatments along with access to the sauna and steam room. Market Kitchen is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Turkish bath/hammam, Hot tub and steam room. 1100 square feet (102 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Each morning buffet breakfast is served between 6 AM and noon. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4.5-property class Santa Fe hotel include Paseo de la Reforma and Chapultepec Park.

What's nearby

  • Samara Shops - 5 min walk - 0.4 km
  • Expo Santa Fe Mexico - 10 min walk - 0.9 km
  • Parque La Mexicana - 16 min walk - 1.4 km
  • Santa Fe Center Mall - 4 min drive - 2.6 km
  • Ciudad de los Ninos - 4 min drive - 2.6 km

Getting around

  • Santa Fé Station - 4 min drive
  • Mexico City Buenavista Station - 33 min drive
  • Benito Juarez International Airport (MEX) - 45 min drive

Restaurants

  • ‪Fisher's Santa Fe - ‬3 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Don Capitán - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Westin Santa Fe, Mexico City

Luxury hotel connected to the convention centre in Mexico City with 6 restaurants
The Westin Santa Fe, Mexico City offers its guests a full-service spa, Access to hot tub, and a steam room. There are 6 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1100 square feet (102 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury The Westin Santa Fe, Mexico City. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 259 guestrooms or units
  • 11 levels
  • 6 dining venues
  • Conference rooms
  • 1100 sq ft of conference space
  • 102 sq. m of conference space
  • Built in 2010
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
The Westin Santa Fe, Mexico City offers 259 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. This individually decorated and furnished accommodation has separate dining areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels, pay-per-view films and Netflix. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Heavenly Spa has 7 treatment rooms, including rooms for couples. Services include sports massages, facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Secured, covered parking on site (MXN 140 per night)
  • Secured, covered valet parking on site (MXN 180 per night)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to noon for a fee: MXN 350 per person
  • 6 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Market Kitchen

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,100 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lift (60 centimetre wide door)
  • Portable bathtub seat
  • Smooth flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out fee: MXN 1800

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 per person
  • Airport shuttle fee: MXN 1777 per vehicle (return)
  • Covered self-parking fee: MXN 140 per night
  • Valet parking fee: MXN 180 per night
  • Late check-out fee: MXN 1800

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Westin Hotel Mexico City Santa Fe
Westin Mexico City Santa Fe
Westin Santa Fe Mexico City
The Westin Santa Fe Mexico City Hotel Mexico City
Westin Santa Fe Mexico City Hotel
The Westin Santa Fe Mexico City
The Westin Santa Fe, Mexico City Hotel
The Westin Santa Fe, Mexico City Mexico City
The Westin Santa Fe, Mexico City Hotel Mexico City

Frequently asked questions

What is the cancellation policy at The Westin Santa Fe, Mexico City?

The Westin Santa Fe, Mexico City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Santa Fe, Mexico City?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at The Westin Santa Fe, Mexico City on 14 Dec 2024 start from AU$296.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Santa Fe, Mexico City?

Yep, The Westin Santa Fe, Mexico City has a secured covered self car park for MXN 140 per night.

Is there a spa on site at The Westin Santa Fe, Mexico City?

Yep, Heavenly Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as sports massages.

What makes The Westin Santa Fe, Mexico City a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at The Westin Santa Fe, Mexico City.

Does The Westin Santa Fe, Mexico City serve breakfast?

Yep, buffet breakfast is on offer daily between 6 AM and noon.

Is there a free airport shuttle available at The Westin Santa Fe, Mexico City?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Westin Santa Fe, Mexico City?

Yep, they've got a lounge bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Westin Santa Fe, Mexico City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Westin Santa Fe, Mexico City?

No, only service animals are allowed.

The Westin Santa Fe, Mexico City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 583 out of 859 reviews" "
Rating 8 - Good. 176 out of 859 reviews" "
Rating 6 - Okay. 55 out of 859 reviews" "
Rating 4 - Poor. 25 out of 859 reviews" "
Rating 2 - Terrible. 20 out of 859 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Felipe

Stayed 2 nights in Jul 2024

10/10 Excellent

Brad

Stayed 3 nights in Jul 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. The spa and pool area are small but ok
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jacques Isaac, Mexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Santa Fe offers an exceptional experience with its outstanding service. The staff is incredibly attentive and friendly, ensuring a comfortable and welcoming stay. The facilities are top-notch, from the clean and well-appointed rooms to the delicious dining options. The hotel's convenient location in Santa Fe makes it an ideal choice for both business and leisure travelers. Overall, the Westin Santa Fe excels in providing a memorable and pleasant stay with its exemplary service
Stayed 2 nights in Jun 2024

6/10 Okay

Juan Luis

Stayed 2 nights in May 2024

6/10 Okay

Juan Luis

Business traveller
Liked: Cleanliness, property conditions & facilities
Very expensive for the bad food and terrible room service
Stayed 1 night in May 2024

10/10 Excellent

Adolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is awesome,
Stayed 1 night in May 2024

2/10 Terrible

Raul

Stayed 4 nights in Apr 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Dipika

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, well run hotel. Great attention to detail
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel. Friendly. Very clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern and comfortable property with superb service standards
Stayed 3 nights in Mar 2024

8/10 Good

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Gerardo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked there’s many options to eat around. The hotel is clean and excellent service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of restaurants walking distance
Stayed 1 night in Feb 2024

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice . Needs to change carpet on hallway . Stains on it gives bad impression.
Stayed 3 nights in Jan 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Javier, Laredo

Liked: Cleanliness, property conditions & facilities
My wife and I planned a weekend at the westin, just the 2 of us. We choose the Westin cause other times that we had stayed here we had a lovely time. This time was different.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great, just the pillows didn’t like.
Stayed 3 nights in Jan 2024

2/10 Terrible

Francisco

The valet driver hit my car in the right front tire. The rim is damaged. I called the hotel ay they say they would investigate since they have cameras. I am still waiting for their call. I had a terrible experience!
Stayed 1 night in Jan 2024

10/10 Excellent

Travis

Stayed 2 nights in Nov 2023

10/10 Excellent

Linda Patrica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Loved everything, everyone is nice. Will stay there again
Stayed 3 nights in Nov 2023

10/10 Excellent

Gabriel

Perfect
Stayed 1 night in Oct 2023