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Best Western Plus Hotel Carlton

4.0 star property
Eco-certified Annecy hotel in Annecy Old Town with a 24-hour front desk

Photo gallery for Best Western Plus Hotel Carlton

Executive Room, 1 Queen Bed, Non Smoking, Balcony
Bar (on property)
Room amenity
Reception
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is AU$175
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
5 Rue Des Glieres, Annecy, Haute-Savoie, 74000
  • Notre-Dame-de-Liesse Church
    ‪4 min walk‬
  • Centre Commercial Courier
    ‪5 min walk‬
  • Palais de l Ile
    ‪6 min walk‬
  • Annecy (NCY-Annecy - Haute-Savoie)
    ‪9 min drive‬

Room options

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

Comfort Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking (Small Room)

Classic Room, 1 Double Bed, Non Smoking (Small Room)

Classic Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking (Larger Room)

Executive Room, 2 Single Beds, Non Smoking (Larger Room) | Bathroom

Executive Room, 2 Single Beds, Non Smoking (Larger Room)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Larger Room)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Executive Room, 1 Queen Bed, Non Smoking (Larger Room)

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Balcony

Executive Room, 1 Queen Bed, Non Smoking, Balcony

Executive Room, 1 Queen Bed, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking, Balcony

Comfort Room, 1 Queen Bed, Non Smoking, Balcony

Comfort Room, 1 Queen Bed, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Room, 1 Queen Bed, Non Smoking

Exclusive Room, 1 Queen Bed, Non Smoking

Exclusive Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Allobroges Park Hotel

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.6 out of 5, Wonderful, (718)
The price is AU$292
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Allobroges Park Hotel

About the area

Annecy

Best Western Plus Hotel Carlton places you in the centre of Annecy, within a short 5-minute stroll of Notre-Dame-de-Liesse Church and Thiou. Highlights at this eco-friendly hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas and a snack bar/deli. On weekday mornings buffet breakfast is served between 6:30 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this 4-property class Annecy Old Town hotel, you'll be 0.9 km (0.5 mi) from Lake Annecy.

What's nearby

  • Notre-Dame-de-Liesse Church - 4 min walk
  • Centre Commercial Courier - 5 min walk
  • Palais de l Ile - 6 min walk
  • Annecy Castle - 7 min walk
  • Amours Bridge - 10 min walk

Getting around

  • Annecy Station - 3 min walk
  • Chambery (CMF-Chambery - Savoie) - 35 min drive

Restaurants

  • ‪Kia Ora - ‬2 min walk
  • ‪Au Bureau - ‬2 min walk
  • ‪Le Moulin de Païou - ‬2 min walk
  • ‪Chez Ingalls - ‬2 min walk
  • ‪Hiatus Coffee - ‬3 min walk

About this property

Best Western Plus Hotel Carlton

Eco-certified Annecy hotel in Annecy Old Town with a 24-hour front desk
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Best Western Plus Hotel Carlton also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
  • 1 building
  • 55 guestrooms or units
  • 7 levels
  • Built in 1930
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • Bar or lounge
Best Western Plus Hotel Carlton offers 55 accommodations with minibars and espresso makers. Each accommodation is individually decorated. 26-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 22 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 22 for adults and EUR 11 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a lake

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out fee: EUR 200.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card or passport at check-in.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Weight limit: 44 lb per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 11 for children
  • Covered self-parking fee: EUR 22 per day
  • Pet fee: EUR 10 per pet, per day
  • Late check-out fee: EUR 200.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking. This property accepts Visa, Mastercard, American Express, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 01 May.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Carlton Annecy
Best Western Plus Hotel Carlton Annecy
Best Western Plus Carlton Annecy
Best Western Hotel Carlton Annecy
Best Plus Carlton Annecy
Best Western Plus Hotel Carlton Hotel
Best Western Plus Hotel Carlton Annecy
Best Western Plus Hotel Carlton Hotel Annecy

Frequently asked questions

Is parking available at Best Western Plus Hotel Carlton?

Yep, Best Western Plus Hotel Carlton has a secured covered self car park for EUR 22 per day. Onsite parking is limited.

How much does it cost to stay at Best Western Plus Hotel Carlton?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Carlton on 23 Feb 2025 start from AU$169.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Hotel Carlton?

Yep, Best Western Plus Hotel Carlton is a short 19-minute walk from Plage des Marquisats. Fun beach activities include waterskiing and parasailing. You can also find boat tours.

Does Best Western Plus Hotel Carlton serve breakfast?

Yeah, buffet breakfast is offered weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Best Western Plus Hotel Carlton?

No, Best Western Plus Hotel Carlton does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus Hotel Carlton?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western Plus Hotel Carlton?

Furry friends are welcome at Best Western Plus Hotel Carlton, with food and water bowls on offer. Just so you know, there's a weight limit of up to 20 kg per pet.

Best Western Plus Hotel Carlton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 352 out of 860 reviews
Rating 8 - Good. 351 out of 860 reviews
Rating 6 - Okay. 111 out of 860 reviews
Rating 4 - Poor. 34 out of 860 reviews
Rating 2 - Terrible. 12 out of 860 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew, Levin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located with great restaurants in close proximity, parking made possible by the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Stayed 2 nights in Oct 2024

6/10 Okay

Robert, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice but driving to it was a horrible experience. The room was kind of small. There was an oversize TV mounted on a wall so that it overhung the wall. My wife hit her head on it quite hard when she bent down to pick up something on the floor. Poor choice of set and location
Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We parked at the multi storey across from the hotel which was really convenient. The hotel is in a great location for the town and lake. Very easy walking both day and evening. We arrived a bit early and the lovely lady at reception booked us in with a slight upgraded room. The room was lovely. Beautifully decorated and presented. We didn’t eat here but overall a great hotel. I would definitely recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

peter

Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location , anything bigger than a Skoda Octavia will struggle in their very secure underground parking, very tight
Stayed 1 night in Aug 2024

10/10 Excellent

Rola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are exceptional and welcoming
Stayed 1 night in Aug 2024

10/10 Excellent

Rola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is exceptionally kind especially Jose ❤️🙏
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location so close to the train station as well as restaurants and all the sights in Annecy. Very walkable and convenient. Nice property and clean, renovated rooms with excellent AC. I received a balcony as well which was not expected. Staff very friendly and helpful. Would definitely stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Adil

Stayed 1 night in Jul 2024

10/10 Excellent

mrs helen l

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room a touch small but adequate and the most comfortable bed of our entire 10 day trip. Underground secure parking a bonus. Good spread at breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Portia Y

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to bus station
Stayed 1 night in Jun 2024

10/10 Excellent

Mohammed

Travelled with group
Great location, clean and updated
Stayed 1 night in Jun 2024

8/10 Good

Jody

Liked: Cleanliness, staff & service
Everything was within easy walking distance. Cleaning staff was exceptional. Friendly and efficient. Pillows were too firm. Too big. And there was no ability to access A/C and it was too warm at night. The small room was heated too much by the in room refrigerator.
Stayed 3 nights in May 2024

2/10 Terrible

Irina

Travelled with group
Disliked: Property conditions & facilities, room comfort
Deceiving advertising
Terrible cold impersonal service - unhappy faces when you ask for information, like you bothering them. Huge disappointment- I was looking for “Best Western space and comfort “ . Room looks like super small and not comfortable. I expected brand quality, but hotel hardly qualifies for its stars. On top of that they shut the whole electricity supply exactly at 11 am when you check out. Wow!
Stayed 1 night in May 2024

6/10 Okay

Linda

Liked: Staff & service
The room is very small considering it is 4 star hotel
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Stayed 2 nights in Mar 2024

10/10 Excellent

Karin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff! Within walking distance to old town. Spacious room. Parking on street or in parking garage is right next to hotel, right next to train station as well.
Stayed 1 night in Oct 2023

10/10 Excellent

gabriela s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, convenient location, immaculate and updated. Great stay!
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and near the old town. From this location you can go anywhere
Stayed 2 nights in Aug 2023

4/10 Poor

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Very disappointed...
Stayed 3 nights in Jul 2023

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

DONALD, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Joshua, Villaz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location right by train station and the old town of Annecy. Tons of shopping, restaurants, and walkable to lake locations. Great spot and great hotel. Clean rooms, Euro size, but very well run.
Stayed 2 nights in Jul 2023