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Hotel AKA Brickell

5.0 star property
Luxury Miami hotel in Downtown Miami with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel AKA Brickell

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Rooftop terrace
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
2 restaurants, breakfast served
Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Bar
  • Housekeeping
  • Spa
The price is AU$576
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
1395 Brickell Avenue, Miami, FL, 33131
  • Brickell City Centre
    12 min walk
  • La Estacion Cafe
    1 min walk
  • Financial District Metromover Station
    1 min walk
  • Miami, FL (MIA-Miami Intl.)
    23 min drive

Room options

View all photos for Room, 1 Queen Bed, Bay View

Room, 1 Queen Bed, Bay View

Room, 1 Queen Bed, Bay View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 Queen Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Studio, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Mobility Accessible, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Hearing Accessible, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Hearing Accessible, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Double Beds, Hearing Accessible, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Panoramic View)

Suite, 1 Bedroom (Panoramic View)

Suite, 1 Bedroom (Panoramic View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 86 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Bay View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, 2 Bedrooms, Bay View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
2 bedrooms
  • 122 sq m
  • Bay view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Bay View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Bay View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 77 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bay View

Room, 2 Double Beds, Bay View

Room, 2 Double Beds, Bay View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 49 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bay View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Bay View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 45 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 77 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

EAST Miami

Pool
Hot tub
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (2852)
The price is AU$937
for 1 night
includes taxes & fees
8 Jan - 9 Jan
EAST Miami

About the area

Miami

A luxury stay in the heart of Miami awaits you at Hotel AKA Brickell. Within a 30-minute stroll, you'll find Brickell City Centre and Bayside Marketplace. Highlights at this hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A relaxing day at The Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The fine-dining restaurant, Adrift Mare, is open for breakfast and dinner. Sky Bar+Grill is the hotel's own bar. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and pool loungers. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and free use of bicycles. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .With a stay at this 5-property class Downtown Miami hotel, you'll be 2.6 km (1.6 mi) from Kaseya Center and 4.4 km (2.7 mi) from PortMiami.

What's nearby

  • Brickell City Centre - 12 min walk
  • Bayfront Park - 2 min drive
  • Bayside Marketplace - 3 min drive
  • Kaseya Center - 3 min drive
  • PortMiami - 6 min drive

Getting around

  • Financial District Metromover Station - 1 min walk
  • Hialeah Market Station - 11 min drive
  • Miami, FL (MPB-Public Seaplane Base) - 15 min drive

Restaurants

  • ‪Fi'lia - ‬3 min walk
  • ‪LPM Restaurant & Bar - ‬3 min walk
  • ‪Barsecco - ‬2 min walk
  • ‪Piola Miami Brickell - ‬4 min walk
  • ‪Osaka Cocina Nikkei - ‬2 min walk

About this property

Hotel AKA Brickell

Luxury Miami hotel in Downtown Miami with 2 restaurants
Hotel AKA Brickell offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury Hotel AKA Brickell. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Miami hotel.

  • 1 building
  • 215 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 2004
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Hotel AKA Brickell offers 215 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium digital channels, first-run films and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

This Miami hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

Catalan, English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Adrift Mare
  • Sky Bar+Grill
  • Zeru Miami

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Spa tub
  • Yoga classes

Family friendly

  • Fenced pool
  • Free cot
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • First-run films
  • Pay films

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per day
  • Destination fee: USD 45.20 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Conrad Hotel Miami
Conrad Miami
Miami Conrad
Conrad Miami Hotel Miami
Conrad Miami Hotel
Conrad Miami
AKA Hotel Brickell
Hotel AKA Brickell Hotel
Hotel AKA Brickell Miami

Frequently asked questions

What is the cancellation policy at Hotel AKA Brickell?

Hotel AKA Brickell offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel AKA Brickell?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel AKA Brickell on 5 Jan 2025 start from AU$503.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel AKA Brickell?

Yep, Hotel AKA Brickell has secured covered valet parking with in/out privileges for USD 50 per day.

Are there any beaches close to Hotel AKA Brickell?

The closest beach to Hotel AKA Brickell is Rickenbacker Causeway Beach (4.4 km).

Is there a spa on site at Hotel AKA Brickell?

Yep, The Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Hotel AKA Brickell have a pool?

Hotel AKA Brickell has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Hotel AKA Brickell?

Hotel AKA Brickell features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Hotel AKA Brickell a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel AKA Brickell.

Is Hotel AKA Brickell family-friendly?

You bet! With amenities such as free bike rentals and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel AKA Brickell is a hit with families.

Are there hot tubs in the rooms at Hotel AKA Brickell?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel AKA Brickell serve breakfast?

Yep, cooked-to-order brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel AKA Brickell?

No, Hotel AKA Brickell does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel AKA Brickell?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel AKA Brickell?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hotel AKA Brickell Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 541 out of 757 reviews" "
Rating 8 - Good. 116 out of 757 reviews" "
Rating 6 - Okay. 59 out of 757 reviews" "
Rating 4 - Poor. 14 out of 757 reviews" "
Rating 2 - Terrible. 27 out of 757 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, excellent location
Stayed 3 nights in Sep 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Aug 2024

10/10 Excellent

Glorines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

giannina

Stayed 2 nights in Aug 2024

10/10 Excellent

Deaja

Stayed 2 nights in Aug 2024

10/10 Excellent

Hansel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went there for my anniversary highly recommended. We both have a lot of fun.
Stayed 1 night in Sep 2024

10/10 Excellent

Yolanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently located on Brickell with dining & shopping options in walking distance. The hotel itself is beautiful and the rooms luxurious & comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Aryon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dimitri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great location. Parking is right next to the hotel and its located right in downtown. Everything is within walking distance. The hotel restaurant was very good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Fer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2024

2/10 Terrible

Matteus

Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Semone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Sep 2024

6/10 Okay

Javier

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great view. Nice rooms. Elevator logic for going into the rooms a little inconvenient. Did not receive VIP treatment from Expedia status and staff was not clear on where to spend the 50 USD benefit (used in the pool instead of restaurant abd they did not apply it to bill)
Stayed 3 nights in Sep 2024

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, spacious, great customer service. Professional and friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice have stayed here a few times
Stayed 1 night in Sep 2024

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities
Good with location and best hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Angel Luis Rosado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel es céntrico y el servicio es de primera.
Stayed 2 nights in Sep 2024

8/10 Good

Sley Norris

Stayed 1 night in Sep 2024

8/10 Good

Nick, Tempe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Antonia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls in my room are ridiculously thin, and I can hear every single noise from the rooms next door. I can even repeat the conversations and music word for word. This has made it nearly impossible to get any rest. I booked this hotel specifically because it claimed to have soundproof rooms, and all I wanted was to sleep in and enjoy my stay, especially since it was my 11th anniversary. After two kids, I haven’t slept in for almost five years, and this was my only dream. Your false advertisement ruined that. To make matters worse, I was promised a $106 refund for the inconvenience, which has not been issued, and now I’m being denied it altogether. This is completely unacceptable. I even have several recordings of the noise as proof.
Stayed 1 night in Sep 2024