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Hotel Diament Ustron

3.0 star property
Family-friendly hotel connected to the convention centre in Ustron with a full-service spa
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Diament Ustron

Indoor pool, pool loungers
Front of property - evening/night
Family Room
Restaurant
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Hot tub
    Hot tub

Explore the area

Map
Ul. Zdrojowa 3, Ustron, Silesian, 43-450
  • Pijalnia Wód
    5 min walk
  • Leśny Park Niespodzianek
    6 min walk
  • Dolina Gościradowca Trail
    13 min walk

Room options

View all photos for Senior Suite (Panoramic)

Senior Suite (Panoramic)

Senior Suite (Panoramic)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds OR 4 Single Beds

View all photos for Panoramic Apartment

Panoramic Apartment | Living room

Panoramic Apartment

Highlights

Balcony
Air conditioning
Fridge
TV
Separate bedroom
Hairdryer
Private bathroom
Bathrobes
  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room

In-room safe, desk, iron/ironing board, cots/infant beds

Double or Twin Room

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Free bottled water
Electric kettle
Cable/satellite channels
Daily housekeeping
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
Electric kettle
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Double or Twin Room, 2 Bedrooms, Mountain View

Executive Double or Twin Room, 2 Bedrooms, Mountain View

Executive Double or Twin Room, 2 Bedrooms, Mountain View

Highlights

Air conditioning
TV
2 bedrooms
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
Electric kettle
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior
Spa & Wellness Hotel Diament Ustron
Pool
Hot tub
Spa
Kids pool
3.9 out of 5, Good, (37)
The price is AU$177
for 1 night
includes taxes & fees
17 Oct - 18 Oct
Spa & Wellness Hotel Diament Ustron

About the area

Ustron

You'll be connected to the convention centre at Hotel Diament Ustron, and within just a 10-minute stroll of Pijalnia Wód and Leśny Park Niespodzianek. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, body scrubs and mani/pedis. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the free kids' club, gym, Hot tub and sauna. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 7:30 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3-property class Ustron hotel include Silesian Beskids Landscape Park and Dolina Gościradowca Trail.

What's nearby

  • Leśny Park Niespodzianek - 6 min walk
  • Mountain Park Równica - 8 min drive
  • Ustron Ski Resort - 8 min drive
  • Równica - 10 min drive
  • Wisla Ski Resort - 16 min drive

Getting around

  • Ustroń Brzegi Station - 18 min walk
  • Katowice (KTW-Pyrzowice) - 99 min drive

Restaurants

  • ‪Rolls-Burger - ‬3 min drive
  • ‪Oliwka & Co - ‬17 min walk
  • ‪Karczma Góralska - ‬18 min walk
  • ‪SiSi Pizzeria e Ristorante - ‬3 min drive
  • ‪Wrzos. Restauracja. Dembiński K. - ‬18 min walk

About this property

Hotel Diament Ustron

Family-friendly hotel connected to the convention centre in Ustron with a full-service spa
Hotel Diament Ustron offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Hotel Diament Ustron. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Ustron hotel.

  • 1 building
  • 77 guestrooms or units
  • 6 levels
  • Conference rooms
  • Kid's club (free)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Diament Ustron offers 77 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is open daily.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (PLN 25 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: PLN 75 for adults and PLN 75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Arcade/game room
  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note guests must provide documentation at check-in showing the age of any children included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 193 per night.
  • Cots (infant beds) are available for PLN 19.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 5.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 75 for adults and from PLN 75 for children
  • Self-parking fee: PLN 25 per night
  • Crib (infant bed) fee: PLN 19.0 per night
  • Rollaway bed fee: PLN 193 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Diament Ustron
Hotel Diament
Hotel Diament Ustron
Hotel Diament Ustron Hotel
Hotel Diament Ustron Ustron
Hotel Diament Ustron Hotel Ustron

Frequently asked questions

What is the cancellation policy at Hotel Diament Ustron?

Hotel Diament Ustron offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Diament Ustron?

As of 3 Oct 2024, prices found for a 1-night stay for 2 adults at Hotel Diament Ustron on 3 Nov 2024 start from AU$119.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Diament Ustron?

Yep, Hotel Diament Ustron has a self car park for PLN 25 per night.

Is there a spa on site at Hotel Diament Ustron?

Yep, there is an onsite spa at Hotel Diament Ustron. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Hotel Diament Ustron have a pool?

Hotel Diament Ustron has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Hotel Diament Ustron family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Diament Ustron is a hit with families.

Does Hotel Diament Ustron serve breakfast?

Yeah, buffet brekkie is on offer daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Diament Ustron?

No, Hotel Diament Ustron does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Diament Ustron?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Diament Ustron?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Diament Ustron?

No, pets are not allowed.

Hotel Diament Ustron Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 77 reviews" "
Rating 8 - Good. 21 out of 77 reviews" "
Rating 6 - Okay. 10 out of 77 reviews" "
Rating 4 - Poor. 4 out of 77 reviews" "
Rating 2 - Terrible. 2 out of 77 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Marzena

Stayed 2 nights in Jul 2023

8/10 Good

Michelle

Stayed 4 nights in May 2023

10/10 Excellent

Tomasz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Marcela

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2022

8/10 Good

JIM

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Wonderful place. Very beautiful and quiet location. The restaurant is great, and there is a beautiful pool and sauna. However, the Lift was not working to my section of the hotel, which was inconvenient.
Stayed 3 nights in Oct 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Nice hotel with very nice swimming pool and grounds. Very helpful reception staff, would recommend
Stayed 2 nights in Sep 2022

10/10 Excellent

Sebastian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with history. Conditions and service at very heigh level despite difficult period. Rooms clean, spacious with great view. Breakfasts fresh and tasty.
Stayed 2 nights in Oct 2020

10/10 Excellent

Lukasz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Great hotel, amazing view from the room, spa very nice not crowded at all. Nothing missing in the room.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2020

10/10 Excellent

Kornelia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views, really nice hotel
Hotel was really nice. Even thought it was going through little restoration at the time we were there, everyone was really nice and helpful. Receptionist, I don't t remember the name, was extremely nice--blond lady with the plats. She was checking us in and out and was very precise with information given. Breakfast buffet was really decent: fresh rolls every day, something nice added to the menu daily as well. Swimming pool, sauna, jacuzzi.. What else do you need. Decent outdoor are with playground, mini golf, mini climbing wall. I would definitely recommend!
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to get some fresh air with family ,close to the center , very delicious meals in a restaurant but poor breakfast.
Stayed 1 night in Jan 2019

2/10 Terrible

Dymitr

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid if you dont want your items to be stolen
Expensive panoramic suite turned out to be very basic, tiny and with bad views, hot water run out very quickly so half of a family of 4 had to take cold shower in winter. Room was clean on the surface but beyond it there were piles of accumulated dirt that must have been never cleaned. Gym was non existent, no equipment whatsoever, the only treadmill was brocken, the only 3 other items were very old and poor quality, all dumped to a storage room with spare tables and chairs. To my complaint that they should not advertise to have gym I was informed that this is a fitness room, not gym - disaster. My wife took a 30min massage deal at the spa but it took only 20min, the masseur said it counts from the time you enter the spa to the moment you leave. She forced my wife to take out an important family neckless and put on the armchair before the massage. It then subsequently disappered, till this day I keep asking if they found, but noone even bothers to respond. I call everyday but they appear to deliberately not pick up the phone - thieves. It is truly a disaster noone should ever try.
Stayed 4 nights in Dec 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

10/10 Excellent

Filip, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Great!
Quality service, would recommend, will come back to that hotel!

4/10 Poor

Mahir

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eski ve kirlik
Kurulduğu günden bu yana yenilenmemiş. Odaya girdiğinizde o yılların kokusunu alabiliyorsunuz. Üstüne bir de banyodaki tuhaf koku eklenince tam bir felaket. Klozetin kirli olması da cabası. Tek güzel tarafı manzarası.
Stayed 1 night in Sep 2023

8/10 Good

Wenche

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Aleksandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Michal

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Podróż sluzbowa
Hotel sympatyczny snidanie Ok :) cześć 3 gwiazdkowa wymaga remontu.
Stayed 1 night in Aug 2021

10/10 Excellent

Ho Seok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
refresh
Quiet and clean air environment cleanly maintained accommodation
Stayed 1 night in May 2021

8/10 Good

Artur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel
Basen w tygodniu czynny z przerwami. Od 9 do 12 i następnie dopiero od 16. Więc jak ktoś jest na kilka dób i popołudniem chce popływać to takiej opcji nie będzie. W weekendy jest inaczej. Mimo serwowanych śniadań (czas pandemii), wybór ok, wystarczający. Niesamowita obsługa Pani Ilony na recepcji, podróżujemy bardzo dużo, ale tak szczegółówo o hotelu i atrakcjach w okolicy nikt nigdy nie opowiedzial nam!
Stayed 2 nights in Mar 2021