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UNAHOTELS Galles Milano

4.0 star property
Hotel with a full-service spa, steps from Teatro Elfo Puccini
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for UNAHOTELS Galles Milano

Rooftop terrace
Indoor pool, open 7:00 AM to 9:00 PM, pool loungers
Indoor pool, open 7:00 AM to 9:00 PM, pool loungers
Bar (on property)
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Parking available
  • Pool
  • Gym
The price is AU$224
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
Piazza Lima 2, Milan, MI, 20124
  • Corso Buenos Aires
    1 min walk
  • Piazzale Loreto
    10 min walk
  • Porta Venezia
    11 min walk
  • Milan (LIN-Linate)
    8 min drive

Room options

View all photos for Junior Suite Deluxe

Junior Suite Deluxe

Junior Suite Deluxe

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Sofa Bed

View all photos for Superior Double Room with Sofa Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room with Sofa Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Double Room (2 Adults + 1 Child)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room (2 Adults + 1 Child)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 19 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite With Sofa-Bed

Suite With Sofa-Bed

Suite With Sofa-Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double Room with Sofa-Bed

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Double Room with Sofa-Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room (2 Adults + 1 Child)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Double Room (2 Adults + 1 Child)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • Sleeps 2
  • 2 Single Beds

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Hotel Glam Milano

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (1137)
The price is AU$157
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About the area

Milan

UNAHOTELS Galles Milano places you steps from Teatro Elfo Puccini and within a 30-minute stroll of Piazza Gae Aulenti. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include sports massages and aromatherapy. The restaurant, Le Terrazze Restaurant, serves local and international cuisine and is open for breakfast and dinner. Cardiff Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour gym, Hot tub, sauna and pool loungers. 1184 square feet (110 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available daily between 7 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Central Station hotel, you'll be 2.5 km (1.6 mi) from Galleria Vittorio Emanuele II and 2.5 km (1.6 mi) from Teatro alla Scala.

What's nearby

  • Corso Buenos Aires - 1 min walk
  • Teatro alla Scala - 6 min drive
  • Galleria Vittorio Emanuele II - 6 min drive
  • Cathedral of Milan - 6 min drive
  • Santa Maria delle Grazie - 7 min drive

Getting around

  • Lima Station - 1 min walk
  • Milan (XIK-Centrale Rail Station) - 11 min walk
  • Linate Airport (LIN) - 8 min drive

Restaurants

  • ‪Cin Cin - ‬2 min walk
  • ‪Marghe - ‬3 min walk
  • ‪Delicatessen SRL - ‬2 min walk
  • ‪Viva - Buono, Fresco, Naturale - ‬1 min walk
  • ‪Gelateria Scarlatti 5 - ‬4 min walk

About this property

UNAHOTELS Galles Milano

Hotel with a full-service spa, steps from Teatro Elfo Puccini
UNAHOTELS Galles Milano offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 1184 square feet (110 square metres) and includes a conference centre. A hot tub, a sauna, and a rooftop terrace are also featured at the business-friendly UNAHOTELS Galles Milano. An airport shuttle (available 24 hours), a shopping centre shuttle and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Milan hotel is smoke free.

  • 201 guestrooms or units
  • 8 levels
  • Conference rooms
  • 1184 sq ft of conference space
  • 110 sq. m of conference space
  • Built in 1892
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Dining venue
UNAHOTELS Galles Milano offers 201 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 40-inch LED televisions come with satellite channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include sports massages and massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

Arabic, Catalan, Chinese (Mandarin), English, Filipino, French, German, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Shopping centre shuttle (surcharge)
  • Covered parking on site (EUR 30 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cardiff Bar
  • Le Terrazze Restaurant

Things to do

  • 24-hour gym
  • Bicycle tours
  • Books
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (1,184 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 60 per person
  • Airport shuttle fee per child: EUR 60 (up to 18 years old)
  • Covered self-parking fee: EUR 30 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT015146A19739E42Y, 015146-ALB-00048

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 October to 15 April.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

What is the cancellation policy at UNAHOTELS Galles Milano?

UNAHOTELS Galles Milano offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at UNAHOTELS Galles Milano?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at UNAHOTELS Galles Milano on 6 Jan 2025 start from AU$200.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at UNAHOTELS Galles Milano?

Yep, UNAHOTELS Galles Milano has a covered self car park for EUR 30 per day. Onsite parking is limited.

Is there a spa on site at UNAHOTELS Galles Milano?

Yep, there is an onsite spa at UNAHOTELS Galles Milano. You'll enjoy services like sports massages.

Does UNAHOTELS Galles Milano have a pool?

UNAHOTELS Galles Milano has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at UNAHOTELS Galles Milano?

UNAHOTELS Galles Milano features a full-service spa, a health club and an indoor pool.

Does UNAHOTELS Galles Milano serve breakfast?

Yep, travelers love the buffet breakfast here! Available daily from 7 AM to 10:30 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at UNAHOTELS Galles Milano?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at UNAHOTELS Galles Milano?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at UNAHOTELS Galles Milano?

Check-in begins at 2 PM. Check-out time is noon.

UNAHOTELS Galles Milano Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 583 out of 1003 reviews" "
Rating 8 - Good. 295 out of 1003 reviews" "
Rating 6 - Okay. 82 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 25 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

M

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is a bit tired . The service was good, breakfast good.
Stayed 1 night in Sep 2024

6/10 Okay

L E

Stayed 2 nights in Sep 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I spent three nights at the hotel. Our twin room was large and on ground floor, it had a kettle and coffee machine which made lovely coffee. It looked out onto inner cout yard, which we could access via a bedroom door. But door looked onto aluminium stair case for upper floors to access court yard, we kept the curtains closed, but know one used the stairs or courtyard. Breakfast food quality was excellent, full range of food. The spa is smallish, but the sauna and steam room were excellent and we used every evening after a day sightseeing. There is a nice lounge area with bar off the lobby and a terrace on the roof with cocktail bar, which was nice to have a drink. Hotel is 10min walk to train station, we went up to lake Como for a full day Italian trains are cheap and frequent, and a 25 mins walk to Duomo. Would definitely use this hotel again.
Stayed 3 nights in Sep 2024

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well located, perfect for a weekend away. The showers are tiny but that is the only issue with the rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel specially the breakfast buffet
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel and very friendly staff. Would have been perfect with more powerful air con but it was a heatwave at the time.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mazin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice welcoming reception, clean and great breakfast.
Stayed 3 nights in Sep 2024

8/10 Good

Violet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location close to a few local eateries
Stayed 1 night in Sep 2024

10/10 Excellent

nitsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We booked a suite and was spacious and comfortable. It had a seperate bedroom and the bathroom was large with plenty of room. Close to rail station and attractions
Stayed 3 nights in Sep 2024

10/10 Excellent

Conor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, great location and the pool/amenities were top notch. Would happily stay again.
Stayed 1 night in Aug 2024

8/10 Good

edimar

Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Staff & service, property conditions & facilities
Good location. Staff never smile and appear unhappy, hotel still feels old and tired despite obvious attempts to modernise. Breakfast is limited and staff slow at restocking buffet leaving many food types unavailable. Overpriced and far better options available in Milan.
Stayed 5 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from Milano Centrale and located at Lima M1 (red) line. Hotel very clean, safe and staff very competent. Only down sides are room safe doesn’t take a tablet/laptop and M1 runs under front of hotel until late and then early. Breakfast is very good and worth doing for it’s small add on cost.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gayane, Tujunga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Staff- very helpful. Originally they gave us a room on the 5th floor very far from the elevator, at the end of a dark corridor. But after asking, they changed it to a 1st floor room and upgraded it. My husband forgot his jacket in the room. but they kept it and returned to us in a few days after we contacted them. Very good breakfast. Beds are good.
Stayed 4 nights in Aug 2024

6/10 Okay

Azita

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is an older property that can use some TLC. the hallways are very narrow and the rooms are small but it is conveniently located in a great shopping area. the staff is very nice and helpful. the spa and pool doesn't have an attendant and there is no robes in the rooms so you have to go to the front desk to ask for robes or towels which is awkward in swim suites!!! the pool water fall doesn't work and there are no private showers or dressing area. all is co-ed. The safe in the room was also broken. There are no coffee makers, slippers, or any extra amenities in the rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Stayed 4 nights in Aug 2024

10/10 Excellent

Sylvana, WOODHAVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel allowed me to check in at an earlier time and the staff was very attentive. Breakfast was a plus.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely stay, room clean and had all facilities we needed! Close to the metro for easy access into the city centre!
Stayed 2 nights in Aug 2024

10/10 Excellent

Cinthia, Covington

Stayed 2 nights in Aug 2024

6/10 Okay

John

Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was in a great location. Breakfast choices were great. Room was comfortable and clean. Reception staff helpful and friendly. Spa good but pool small. Breakfast experience not good as just hectic and small space with rude and grumpy staff (they even advertise times to avoid and they weren’t accurate as still hectic) The staff need to be motivated to at least be pleasant and cheerful. The room is not sound proofed and was unfortunately noisy. Also even on 4th floor the room and possible a large part of hotel shakes with every metro train that passes underneath which really is unacceptable for a decent amount of sleep. The experience was ok but I wouldn’t stay there again
Stayed 4 nights in Aug 2024

10/10 Excellent

Stefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelling as a family of 4, basically 4 adults. Our family suite was beyond words. The La Scala suite was a pleasant surprise and gave us space to relax and was a nice change to smaller European rooms. Directly on Corso Venezia was perfect to get to the hot spots quickly. Parking car was a breeze underground.
Stayed 1 night in Aug 2024

8/10 Good

Louise, Bristol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed using the spa area and found the staff very helpful. I did find service in rooftop bar very slow and have waiting and popped to the little craft beer pub opposite which was lovely and cheaper. Breakfast was good and room fine for what we needed.
Stayed 2 nights in Aug 2024