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Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel

3.5 star property
Hotel with free airport shuttle, near Mall of America
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel

Indoor pool
Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Cafe
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Free airport shuttle
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
  • Hot tub
    Hot tub

Explore the area

Map
3 Appletree Square, Bloomington, MN, 55425
  • Nickelodeon Universe
    3 min drive
  • Mall of America
    3 min drive
  • Sea Life Minnesota Aquarium
    3 min drive
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    6 min drive

Room options

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2016
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Communications, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Communications, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Communications, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Communications, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Comm, Mobil, Access Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Double Bed, Accessible (Comm, Mobil, Access Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby
Embassy Suites by Hilton Minneapolis Airport
Pool
Hot tub
Breakfast included
Free airport shuttle
4.4 out of 5, Excellent, (1547)
The price is AU$268
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Embassy Suites by Hilton Minneapolis Airport

About the area

Bloomington

At Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel you'll be within a 30-minute stroll of Mall of America and Nickelodeon Universe. Highlights at this hotel include a restaurant, an indoor swimming pool and a free airport shuttle. .The restaurant, AiRECraft Bar and Grill, serves American cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym and Hot tub. 8937 square feet (830 square metres) of event facilities include 11 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:00 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class East Bloomington hotel include Xcel Energy Center and Nicollet Mall.

What's nearby

  • Nickelodeon Universe - 3 min drive
  • Mall of America - 3 min drive
  • Great Wolf Lodge Water Park - 3 min drive
  • Sea Life Minnesota Aquarium - 3 min drive
  • U.S. Bank Stadium - 16 min drive

Getting around

  • American Boulevard Station - 6 min walk
  • St. Paul - Minneapolis Station - 19 min drive
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) - 6 min drive

Restaurants

  • ‪Margaritaville - ‬3 min drive
  • ‪Hooters - ‬3 min drive
  • ‪Twin City Grill - ‬3 min drive
  • ‪Rainforest Cafe - Mall of America, Bloomingon - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel

Hotel with free airport shuttle, near Mall of America
Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 11 meeting rooms are available. Event space at this hotel measures 8937 square feet (830 square metres) and includes conference space. A vending machine, an arcade/games room, and multilingual staff are also featured at the business-friendly Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This 3.5-star Bloomington hotel is smoke free.

  • 1 building
  • 430 guestrooms or units
  • 7 levels
  • 8937 sq ft of conference space
  • 830 sq. m of conference space
  • Built in 1981
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel offers 430 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 43-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Bloomington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Uncovered parking on site (USD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: USD 12 to 30 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AiRECraft Bar and Grill

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 8,937 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults and USD 10 to 15 for children
  • Uncovered self-parking fee: USD 10 per night
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Minneapolis Int'l
Crowne Plaza Minneapolis Int'l Airport Mall America
Crowne Plaza Minneapolis Int'l Hotel
Crowne Plaza Minneapolis Int'l Hotel Mall Airport America
Crowne Plaza Aire MSP Airport Mall America Hotel Bloomington
Crowne Plaza Aire MSP Airport Mall America Hotel
Crowne Plaza Aire MSP Airport Mall America Bloomington
Crowne Plaza Aire MSP Airport Mall America

Frequently asked questions

What is the cancellation policy at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel?

Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel on 24 Nov 2024 start from AU$160.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel?

Yep, Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel has an uncovered self car park for USD 10 per night.

Does Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel have a pool?

Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel has an indoor pool.

What makes Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel.

Is Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel is a hit with families.

Are there hot tubs in the rooms at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel serve breakfast?

Sure does, cooked-to-order brekkie is served daily from 7:00 AM to 10 AM.

Is there a free airport shuttle available at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel?

Yep, there's a free airport shuttle that runs from 4:00 AM - midnight at scheduled times.

Is there a bar or restaurant at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel?

Dogs are welcome at Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel, with dog exercise areas on offer.

Crowne Plaza Suites MSP Airport - Mall of America, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 459 out of 999 reviews" "
Rating 8 - Good. 273 out of 999 reviews" "
Rating 6 - Okay. 118 out of 999 reviews" "
Rating 4 - Poor. 86 out of 999 reviews" "
Rating 2 - Terrible. 63 out of 999 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren, Petaluma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thumbs up!
Stayed 1 night in Aug 2024

6/10 Okay

Dale

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Troy

Travelled with family
I thought I was booking 2 rooms close to one another since it was family trip one room was floor 3 and next room was floor 7
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is very outdated and wear and tear shows in most areas. Bathroom tiles broken, carpet stains, paint chipping, pool area needs maintenance. The hotel even charged $10 per night to self park in a deck that was falling apart. Our room had a leaking a/c unit and the carpet smelled like mold/mildew.
Stayed 2 nights in Aug 2024

8/10 Good

Marta

Travelled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Ajay at the front desk was super helpful at check-in and throughout the stay. Liked the pool hours.
Stayed 2 nights in Aug 2024

10/10 Excellent

mark

Stayed 1 night in Aug 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Patricia

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Need more parking spaces when you’re checking in. First time staying, followed the parking signs, once in the building no signs directing you to the lobby.
Stayed 2 nights in Jul 2024

8/10 Good

Mason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Stayed 1 night in Jul 2024

4/10 Poor

Yolanda

Travelled with family
Disliked: Property conditions & facilities
The place was clean, the hotel needs a renovation, the carpet was filthy and dirty, it was a noise room you can hear the outside noise, the air condition was noise. Bed and pillows were confiable and the Metro train close to the hotel it help you to go to other areas. Good transportation. Staff very helpful .
Stayed 4 nights in Jul 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Tsimmeng, Mount Gilead

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The staff in the hotel and restaurant were wonderful and professional. The issue was more with the room we had. The AC unit started leaking and not left the carpet wet. Our bathroom door lock did not work and the room smelt like someone had been smoking in there. We were accommodated by the Front Desk Supervisor Leo and the rest of the team. It was a busy and crazy weekend because of the IT issue that occurred globally. But the staff still did a wonderful job overall.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
It was ok.
It felt very humid in the room even with the air on. Not the best looking rooms. Front desk gentleman was pretty rude when i called for the shuttle the night we got in. Restaurant waiter was very friendly, even went out of his way to find a candle for my daughters bday dessert. Pool was nice and big.
Stayed 3 nights in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

William, Green River

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s close to the airport and Mall of America, but there isn’t much available (food/entertainment) within walking distance.
Stayed 1 night in Jul 2024

10/10 Excellent

alex, Madison

Liked: Cleanliness, amenities
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Meagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Venessia

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was nothing compared to the online pictures. Our room was dirty and smells very badly. We constantly sprayed air freshner to cover the smell. The carpet in the room felt disgusting the carpet felt like it was wet and trying to dry. The toilet is so low perfect for a toddler but not an adult. Desk , table or tv stand was not wiped off. The desk clerk did ask if I would like to change rooms I advised no. My daughter room was switched due to similar issues and the second room was worst. There was urine in the shower and the bathroom mirror seem to have black mold on it. Would not recommend this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely upscale
Stayed 1 night in Jul 2024

6/10 Okay

Sawyer

Stayed 1 night in Jul 2024

2/10 Terrible

Lexus

Travelled with family
Disliked: Staff & service, property conditions & facilities
This hotels needs a deep cleaning and air fresheners. It smelled horrible in my room. I constantly sprayed air fresheners. I don’t even want to mention what I saw in the tub.
Stayed 3 nights in Jul 2024