Crowne Plaza Minneapolis West, an IHG Hotel

3.5 star property
Suburban hotel with full-service spa and health club
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Minneapolis West, an IHG Hotel

Exterior
Indoor pool
Interior
Property amenity
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Room service
  • Pet-friendly
The price is AU$178
includes taxes & fees
24 Dec - 25 Dec

Explore the area

Map
3131 Campus Drive, Plymouth, MN, 55441
  • Abbott Northwestern - WestHealth
    8 min walk
  • Creekside Cafe
    3 min walk
  • Maple Grove Transit Station
    10 min drive
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    29 min drive

Room options

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 158 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hydromassage showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hydromassage showerhead
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hydromassage showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hydromassage showerhead
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hydromassage showerhead
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hydromassage showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hydromassage showerhead
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Hydromassage showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Plymouth

At Crowne Plaza Minneapolis West, an IHG Hotel you'll be within a 10-minute walk of Abbott Northwestern - WestHealth and 1.5 km (0.9 mi) from Plymouth Playhouse. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Spa at Plymouth Creek can include deep-tissue massages, hot stone massages, body wraps and facials along with access to the sauna. The restaurant, Creekside Cafe and Lounge, serves American cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the 2 outdoor tennis courts, gym and Hot tub plus access to aerobics classes. 38193 square feet (3548 square metres) of event facilities include 35 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a sauna. Full breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 3.5-property class Plymouth hotel include Target Center and Target Field.

What's nearby

  • Abbott Northwestern - WestHealth - 8 min walk
  • Sky Zone Indoor Trampoline Park - 2 min drive
  • Ridgedale Center - 8 min drive
  • Venetian Indoor Waterpark - 9 min drive
  • Target Field - 15 min drive

Getting around

  • Fridley Station - 19 min drive
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) - 29 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Sunshine Factory Bar & Grill - ‬2 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Perkins Restaurant and Bakery - ‬3 min drive

About this property

Crowne Plaza Minneapolis West, an IHG Hotel

Suburban hotel with full-service spa and health club
Crowne Plaza Minneapolis West, an IHG Hotel offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There's a restaurant on site. A free manager's reception is offered on selected days. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 35 meeting rooms are available. Event space at this hotel measures 38193 square feet (3548 square metres) and includes conference space. A health club, a hot tub, and a sauna are also featured at the business-friendly Crowne Plaza Minneapolis West, an IHG Hotel. Free self parking is available.

This 3.5-star Plymouth hotel is smoke free.

  • 1 building
  • 243 guestrooms or units
  • 6 levels
  • Conference rooms
  • 38193 sq ft of conference space
  • 3548 sq. m of conference space
  • Built in 1983
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Crowne Plaza Minneapolis West, an IHG Hotel offers 243 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

This Plymouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Spa at Plymouth Creek has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 12 to 19 for adults and USD 9 to 11 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Creekside Cafe and Lounge

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 35 meeting rooms
  • 38,193 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 7.5 per cent of room rate
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • Housekeeping
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 19 for adults and USD 9 to 11 for children
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Minneapolis
Crowne Plaza Minneapolis West
Crowne Plaza Minneapolis West Hotel
Crowne Plaza Minneapolis West Hotel Plymouth
Crowne Plaza Minneapolis West Plymouth
Crowne Plaza West Minneapolis
Minneapolis Crowne Plaza West
Minneapolis West

Frequently asked questions

What is the cancellation policy at Crowne Plaza Minneapolis West, an IHG Hotel?

Crowne Plaza Minneapolis West, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Minneapolis West, an IHG Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Minneapolis West, an IHG Hotel on 24 Dec 2024 start from AU$165.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Minneapolis West, an IHG Hotel?

Yep, Crowne Plaza Minneapolis West, an IHG Hotel has a free self car park.

Are there any beaches close to Crowne Plaza Minneapolis West, an IHG Hotel?

The closest beach to Crowne Plaza Minneapolis West, an IHG Hotel is Shady Oak Beach (11.9 km).

Is there a spa on site at Crowne Plaza Minneapolis West, an IHG Hotel?

Yep, Spa at Plymouth Creek is available for guests. You'll enjoy heaps of services like body wraps and facials, as well as sports massages.

Does Crowne Plaza Minneapolis West, an IHG Hotel have a pool?

Crowne Plaza Minneapolis West, an IHG Hotel has an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Crowne Plaza Minneapolis West, an IHG Hotel?

Crowne Plaza Minneapolis West, an IHG Hotel features a full-service spa, a health club and an indoor pool.

What makes Crowne Plaza Minneapolis West, an IHG Hotel a romantic place to stay?

1 hot tub and garden-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Minneapolis West, an IHG Hotel.

Is Crowne Plaza Minneapolis West, an IHG Hotel family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Minneapolis West, an IHG Hotel is a hit with families.

Does Crowne Plaza Minneapolis West, an IHG Hotel serve breakfast?

Sure does, full breakfast is offered weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.

Is there a free airport shuttle available at Crowne Plaza Minneapolis West, an IHG Hotel?

No, Crowne Plaza Minneapolis West, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Minneapolis West, an IHG Hotel?

Yep, you can grab a meal at Crowne Plaza Minneapolis West, an IHG Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Crowne Plaza Minneapolis West, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Crowne Plaza Minneapolis West, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 480 out of 1000 reviews" "
Rating 8 - Good. 302 out of 1000 reviews" "
Rating 6 - Okay. 107 out of 1000 reviews" "
Rating 4 - Poor. 62 out of 1000 reviews" "
Rating 2 - Terrible. 49 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Wayne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were several things I found wrong with this hotel. * No daily room tidy. I shouldn't have to request this. * Shower head was so loose that I had to hold it with one hand in order to take a shower. This shows that they don't inspect the rooms for such problems. * Furnace wasn't turned on?! They told me that this is a State rule. Well then the Hotel leadership should shout at the State legislature and tell them their policy is ludicrous instead of not allowing guests to control the room temperature. * Toilet leaked so that each 5 minutes or so, it would refill and make noise. Again, no inspections of rooms to proactively prevent this. * The Staff while very nice and friendly, didn't tell me where everything was at check in. Better would be to go over the amenities, locations of things I would be interested in using etc.. * Hot tub was broken. I picked this place just so I could use it. I wouldn't be able to recommend this hotel nor stay there myself again unless All of those are rectified.
Stayed 4 nights in Sep 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2024

8/10 Good

Nakisha

Travelled with family
Liked: Cleanliness, staff & service
Older property had a great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was amazing and attentive.
Stayed 2 nights in Aug 2024

10/10 Excellent

Glaiza

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a quiet place to stay. Staff are very nice and friendly. Definitely will book this place again whenever we go down there.
Stayed 2 nights in Aug 2024

2/10 Terrible

Vijay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience
We had booked 2 queen beds per room and 2 rooms. They had only one available and were asked to adjust. Next day we requested additional towels and coffee pods for coffee maker and the front desk guy snickers and says ‘a form has to be filled with the front desk to get those’ and we were like woah! First time we had ever heard that for a simple request like that. The beds were lumpy and carpet had stains. But the worst part was that their front desk customer service stank!!! One of the worst! Wouldn’t recommend anyone going with them…
Stayed 3 nights in Aug 2024

10/10 Excellent

Shereen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet and comfortable stay. Highly recommended.
Stayed 1 night in Sep 2024

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Cooper

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Beautiful hotel with a lovely garden atmosphere. The hotel itself was beautiful and unlike other hotels I've stayed at. The room provided a nice view into the suburbs and trees as well as a comfortable bedding set. However, most of the staff was rude and sometimes disrespectful. There were two men that worked the front desk that were very polite and helpful (black man with short hair and white man with long hair and beard, do not remember their names unfortunately) but the rest we interacted with gave us attitude and acted as if it was bother when we asked them for directions or assistance. Particularly one of the breakfast servers, by the name of Christie, was condescending and spoke to us as if we did not belong. Despite this, the atmosphere of the hotel plus the fair price would convince me to stay at this hotel again but not before looking at other hotels in the area first.
Stayed 2 nights in Aug 2024

2/10 Terrible

ryan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Stephen

Travelled with family
Disliked: Amenities
Only one of three elevators worked. Button to activate calling the elevator to go down from the 4th floor did not work. Actually talked to the maintenance man in front of another employee and told him about it. His response was you have to hit it hard and on the bottom right of the button. (It’s not a button but much larger) Ceiling of room was leaking water near the window. Puddle of water on interior sill which spilled onto the floor. Entrance from the parking lot on side door ( clearly marked entrance) is not secure. A room key card is not necessary to open the door and it was never even locked.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Stayed 1 night in Aug 2024

4/10 Poor

Charles

Disliked: Staff & service, property conditions & facilities
#1 Air conditioning is horrendous for wedding venues, God awful honestly. As well as AC for rooms above 3rd floor when it's merely 86 degrees outside. The rude person who switched our room admitted he simply tells people no available rooms because they are so used to it, albeit I was rude after 2 days of dealing with this. PRO tip, if you advertise AC, provide adequate AC. Will never return but if this helps anyone, you're welcome. S
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet in the room needs to be shampooed
Stayed 3 nights in Aug 2024

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price
Room was very clean. Staff was very friendly. Some areas of the hotel were in need of repair. (Water damage on the ceiling in our room, back stairwells were dirty). Pool area is in need of repair and updating. Other than the wear and tear of an older building our stay was very nice. The buffet breakfast was excellent.
Stayed 1 night in Aug 2024

4/10 Poor

Jamie

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean facility.
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great both days. Room was clean the pool area is in need of some work. This is a great place close to everything.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marty

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a little older facility, but very nice. Seemed to be off the beaten path, but priced like downtown...though parking was better!!
Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Cool place!
Stayed 1 night in Jul 2024

6/10 Okay

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Corey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024