Ratings based on 961 Verified Reviews

Real reviews from guests who’ve stayed
1.8 out of 5
1.8 Room cleanliness
2.2 Service & staff
2.0 Room comfort
1.7 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
2 out of 5
by A verified traveller

Posted 14 Oct. 2024 on Expedia
Walls are too thin, pool and sauna closed, barely a gym. Looked like one of the locks was yanked out my door
Comment from Hotel Management
15 Oct. 2024 by Tracy, Hotel Management
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay. Your comments about the walls and door lock are important to us, and we'll address these concerns. We hope to provide a better experience during your next stay.
5 out of 5
by A verified traveller

Posted 13 Oct. 2024 on Expedia
For an older place upgrades being done. Got King rm, suite with jaccuzi tub-great price! Extremely spacious. Fast ck in. Several drs to park by wherever your rm is at. Pool down Oct 24 but we didnt need it with a jacuzzi rm. Recommend
Comment from Hotel Management
13 Oct. 2024 by Tracy, Hotel Management
Dear Guest,Thank you for your kind review! We're glad to hear you enjoyed your spacious King suite with the jacuzzi tub and found it to be a great value. It's wonderful that you experienced a fast check-in and appreciated the convenient parking options. We hope you had a relaxing stay, and we look forward to welcoming you back for another visit soon!
5 out of 5
by A verified traveller

Posted 12 Oct. 2024 on Expedia
Comment from Hotel Management
13 Oct. 2024 by Tracy, Hotel Management
Dear Guest,Thank you for taking the time to share your rating. We look forward to welcoming you back to our hotel in the future!
5 out of 5
by A verified traveller

Posted 9 Oct. 2024 on Expedia
This hotel exceeded my expectations! The staff was welcoming, the rooms were spotless, and the location was perfect. I would definitely stay here again!
Comment from Hotel Management
10 Oct. 2024 by Tracy, Hotel Management
Dear Guest,Thank you so much for your kind words! We're delighted to hear that our staff made you feel welcome and that you found the rooms to be spotless. It's wonderful to know that our location suited your needs. We truly appreciate your feedback and look forward to welcoming you back for another great stay!
5 out of 5
by A verified traveller

Posted 9 Oct. 2024 on Expedia
I had a fantastic stay at this hotel! The rooms were clean and comfortable, and the staff was incredibly friendly and helpful. I highly recommend it for a relaxing and enjoyable experience.
Comment from Hotel Management
10 Oct. 2024 by Tracy, Hotel Management
Dear Guest,Thank you for sharing your wonderful feedback! We're delighted to hear that you had a fantastic stay and found our rooms clean and comfortable. It's great to know our staff made a positive impression with their friendliness and helpfulness. Your recommendation means a lot to us! We look forward to welcoming you back for another relaxing experience.
5 out of 5
by A verified traveller

Posted 8 Oct. 2024 on Expedia
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Comment from Hotel Management
9 Oct. 2024 by Tracy, Hotel Management
Dear Guest,Thanks for sharing your rating here. We look forward to welcoming you back to our hotel in the future.
2 out of 5
by A verified traveller

Posted 7 Oct. 2024 on Expedia
Im not sure if they were remodeling or what. My room had stains on the sheets and walls. Shower curtains and bathtub were moldy. Not a little bit of mold, quite a bit. So bad i did not shower. Sink was broken but faucet worked. I do not recommend staying here.
Comment from Hotel Management
8 Oct. 2024 by Tracy, Hotel Management
Dear Guest,Thank you for sharing your concerns with us. We're sorry to hear about the cleanliness issues you encountered during your stay, as this is not reflective of our standards. Your feedback regarding the stained sheets, moldy shower curtains, and broken sink is taken seriously, and we will address these matters with our team immediately. We appreciate your input and hope to improve our services for future guests. Please consider giving us another chance to provide you with a better experience.
3 out of 5
by A verified traveller

Posted 7 Oct. 2024 on Expedia
I recently stayed at this budget hotel priced at around $55 a night, and it’s true what they say: you get what you pay for. Pros: The highlight was the suite layout, featuring a separate living room that provided extra space and privacy. The room was equipped with a fridge and microwave, which is great for saving on meals, and the air conditioning worked well to keep things comfortable. Additionally, the hotel’s main areas seemed to be nicely remodeled, giving an impression of improvement. Cons: However, there were several issues during my stay. The most frustrating was the key situation; I had to return to the front desk multiple times for new keys as they wouldn't work. None of the ice machines were operational, requiring trips to the front desk for ice. There was also no phone in the room, which wasn’t a huge deal until I needed assistance—no one answered when I called the front desk, forcing me to go downstairs for any requests. Conclusion: Overall, if you're looking for an affordable place and can overlook some inconveniences, this hotel may suit your needs. The suite amenities add value for the price but be prepared for a few hiccups. It's a decent option for budget travelers, but don’t expect luxury.
Comment from Hotel Management
8 Oct. 2024 by Tracy, Hotel Management
Dear Guest,Thank you for taking the time to share your detailed feedback. We're glad to hear that you appreciated the suite layout and the improvements in our main areas. we apologize for the inconveniences you faced, especially with the key situation and the lack of operational ice machines. Your comments are invaluable, and we will address these issues with our team to enhance our guest experience. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
2 out of 5
by A verified traveller

Posted 5 Oct. 2024 on Expedia
Stained sheets took 3 exchanges to get I stained ones, 1st room with a spa tub had burn holes in comforter, toilet would not come clean even when housekeeping tried to reclean it and we found a wrapper for a blunt in the top dresser drawer. Staff gave us a different spa tub room and it also had burn holes in the 1970’s style comforter even though both rooms were non-smoking. All 4 lights above the spa tub did not work, 2 had bulbs, 1 had no bulb and the other recessed light had been converted to a ceiling hook and the light dimmer knob was missing and the spot it went in was covered by paper. Far corner of spa tub was filthy and I cleaned it some. The shower surround had black mold on the horizontal line where the surround pieces met. Carpet was also disgusting in the room. The pool and hot tub were not open and we were not made aware of this when we reserved. The common area and halls did not have AC. There is remodeling occurring and staff tried to be as accommodating as they could considering how little there was they could really do under the circumstances.
Comment from Hotel Management
6 Oct. 2024 by Tracy, Hotel Management
Dear Guest,Thank you for your detailed feedback. We're sorry to hear about the multiple issues you encountered during your stay, as this is not the experience we strive to provide. While we appreciate your understanding of the ongoing renovations, we take your concerns seriously and will work to address them with our team. We're glad to hear our staff did their best to accommodate you, and we hope you'll consider giving us another chance in the future. Your feedback is invaluable as we continue to improve our services.
1 out of 5
by A verified traveller

Posted 4 Oct. 2024 on Expedia
I gave poor ratings but maybe unfair. The room cost $52 when every other hotel in the area was $130 or more. What would you expect? I got what I paid for, a run down dirty hotel.
Comment from Hotel Management
6 Oct. 2024 by Tracy, Hotel Management
Dear Guest,Thank you for sharing your thoughts. We appreciate your understanding of our pricing and are sorry to hear the experience didn’t meet your expectations. Your feedback helps us improve, and we hope to offer you a better stay in the future.