6/10 Okay
Verified traveller
21 Feb 2018
A very average hotel in Mirissa
Overall, this hotel is very average. There were a few positive and negatives. I’ll start with the positives. After asking for water and toiletries, they were eventually provided. They let me shower after checkout and stored my bag, which was nice!
The room is very average, but there was a gap above the door that didn’t shut all the way which let bugs in at night. There was loud music late into the early morning hours from neighboring hotels. And, perhaps the most offsetting aspect for me was the customer service. When I arrived, the person at the front desk just pointed to where my room was and handed me the key. He said, “do you want me to walk you upstairs?” which I declined. I felt like I was treated poorly as a solo(ish) woman traveller. My friends stayed at a much more welcoming place down the road (I booked late and couldn’t get a room at the same hotel). Again, this hotel is fine but there are better options in the area!