Barceló Guatemala City

4.5 star property
Luxury Guatemala City hotel in Zona 9 with 3 restaurants

Photo gallery for Barceló Guatemala City

Lobby
Outdoor pool, pool loungers
Executive Room (Superior) | View from room
Restaurant
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Hot tub
  • Bar
  • Pool
  • Spa
  • Parking included
The current price is AU$153
includes taxes & fees
16 Mar - 17 Mar

Explore the area

Map
7 Avenida 15-45, Zona 9, Guatemala City, Guatemala, 1009
  • Avenida La Reforma
    ‪6 min walk‬
  • Avenida Las Américas
    ‪10 min walk‬
  • El Obelisco
    ‪11 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪12 min drive‬

Room options

Superior Room, Terrace

Highlights

Terrace
Air conditioning
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room (Superior)

Highlights

Air conditioning
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
Eco-friendly toiletries
  • 34.5 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room (Premium Level)

Highlights

Air conditioning
Club Lounge
LED TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
Bathrobes
  • 34.5 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite Duplex Premium Level

Highlights

Air conditioning
Club Lounge
LED TV
Blackout curtains
Separate bedroom
Bathrobes
Shower/bath combination
Eco-friendly toiletries
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Guatemala City

A luxury stay in Guatemala City awaits you at Barceló Guatemala City. Within a 20-minute stroll, you'll find Children's Museum and Oakland Mall. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .At the hotel's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and sauna. 24 meeting rooms, a conference centre, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:00 AM and 11 AM. There's also free self parking, along with the convenience of a free airport shuttle. .With a stay at this 4.5-property class Zona 9 hotel, you'll be 1.7 km (1.1 mi) from Natural History Museum and 4 km (2.5 mi) from Teatro Nacional.

What's nearby

  • Avenida La Reforma - 6 min walk
  • La Aurora Zoo - 11 min walk
  • U.S. Embassy in Guatemala - 16 min walk
  • Oakland Mall - 19 min walk
  • Paseo Cayala - 7 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 12 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪Lobby Bar - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Strikers Sport Bar - ‬3 min walk
  • ‪El Cafetal - ‬6 min walk

About this property

Barceló Guatemala City

Luxury Guatemala City hotel in Zona 9 with 3 restaurants
Barceló Guatemala City offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and 24 meeting rooms are available. A hot tub, a sauna, and spa services are also featured at the luxury Barceló Guatemala City. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Guatemala City hotel.

  • 397 guestrooms or units
  • 10 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Barceló Guatemala City offers 397 accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 4 AM to 11 PM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (155 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: USD 60.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 60.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Guatemala City

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo Guatemala City
Barcelo Hotel Guatemala City
Guatemala City Barcelo
Barcelo Guatemala City Hotel Guatemala City
Guatemala City Marriott
Marriott Guatemala City
Barcelo Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Hotel
Barceló Guatemala City Guatemala City
Barceló Guatemala City Hotel Guatemala City

Frequently asked questions

What is the cancellation policy at Barceló Guatemala City?

Barceló Guatemala City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Barceló Guatemala City?

As of 19 Feb 2025, prices found for a 1-night stay for 2 adults at Barceló Guatemala City on 16 Mar 2025 start from AU$153.01, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Barceló Guatemala City?

Yep, Barceló Guatemala City has a free self car park.

Is there a spa on site at Barceló Guatemala City?

Yep, there is an onsite spa at Barceló Guatemala City. You'll enjoy services like massages.

Does Barceló Guatemala City have a pool?

Yep, and guests love it! Barceló Guatemala City has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Barceló Guatemala City?

Barceló Guatemala City features a full-service spa, a 24-hour health club and an outdoor pool.

Does Barceló Guatemala City serve breakfast?

Yep, our guests can't get enough of the buffet breakfast here! Available daily from 6:00 AM to 11 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Barceló Guatemala City?

Yep, there's a free airport shuttle that runs from 4 AM - 11 PM at scheduled times.

Is there a bar or restaurant at Barceló Guatemala City?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Barceló Guatemala City?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Barceló Guatemala City?

No, pets and service animals are not allowed.

Barceló Guatemala City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1953 out of 2735 reviews
Rating 8 - Good. 440 out of 2735 reviews
Rating 6 - Okay. 163 out of 2735 reviews
Rating 4 - Poor. 76 out of 2735 reviews
Rating 2 - Terrible. 103 out of 2735 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

BRIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The water pressure in the shower was AMAZING!!! Would definitely recommend.
Stayed 1 night in Nov 2024

8/10 Good

Ana, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was excellent and price was reasonable however lunch buffet was ridiculous overpriced.
Stayed 4 nights in Nov 2024

10/10 Excellent

MARLON

Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and the breakfast was delicious!!
Stayed 1 night in Nov 2024

10/10 Excellent

Naira

Liked: Staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2024

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!! We always have the best experience in this place!
Stayed 1 night in Nov 2024

6/10 Okay

Sofiya, Langley

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It’s an old hotel conveniently located close to the airport. The room was clean, and the bed was comfy. Free shuttle is convenient. That’s where the good list finishes. The food was not good - do not eat there. Lots of other wonderful options around. Nothing actually works: plugs in the room are falling out, ac is very noisy, fridge was not plugged and the ice machine on our floor didn’t work. We were lucky to arrive early, and it still took about 15 minutes to check in, even though we were “pre checked in” online. What was the point then to waste my time on filling up forms?! There was a line up of 10 people after our check in. It would’ve probably taken them an hour or more to get the room key Our “expedia VIP free drink was a joke - you can only get orange juice or fruit punch for it. Even a cup of coffee instead would’ve been better. Don’t bother. The breakfast was mediocre. Solid 3 stars… The staff didn’t know where was the sauna - it turned out it was “man & ladies” sections on different floors. Jet tub outside had no jets running & was luke warm. In overall, we got a good much needed rest after our flight got canceled, but I Will not stay at this hotel chain again.
Stayed 1 night in Nov 2024

2/10 Terrible

BuildinGuate

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Usually love the Barcelo, but this time the check in was incredibly slow…. 45 minutes in line!!!
Stayed 1 night in Nov 2024

8/10 Good

Axel, Gran Canaria

Liked: Staff & service, amenities
We had anice stay friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice building and rooms so clean and the personal so kind and courteous
Stayed 2 nights in Nov 2024

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Easy check in and very professional and clean , great dining options
Stayed 1 night in Nov 2024

10/10 Excellent

Gerson

Stayed 1 night in Oct 2024

10/10 Excellent

Jazmeira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, customer service , security and premise.
Stayed 1 night in Nov 2024

2/10 Terrible

Marc

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Incompetence! Did not get what I thought I paid for.
Stayed 1 night in Nov 2024

10/10 Excellent

GISELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barceló is a very nice place to stay. It will be always my first choice next time. They have a tour agency at the lobby that is a plus plus I scheduled 3 tour it were excellent a wonderful experience. Thanks Barceló for my nice vacation as a solo traveler.
Stayed 5 nights in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like an oasis when I entered. A lovely reprieve from traveling.
Stayed 1 night in Nov 2024

10/10 Excellent

Marves, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Iliked the convenience. What was lacking was frint desk service, breakfast was terrible and the air-conditioning in the room was tricky. Could not get the right temperature.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness
Old. Stains in bathroom. Sticky toilet seat. Old shower. Hot and cold water variation. Buzzing ac.
Stayed 1 night in Nov 2024

10/10 Excellent

Dusan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Silvia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathtub has hair on the floor and all over the pillowcase has make up on
Stayed 1 night in Nov 2024

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a frequent visitor of this hotel and I have always had a great experience there.
Stayed 1 night in Nov 2024

4/10 Poor

Andrea

Stayed 1 night in Jul 2024

8/10 Good

Scott M

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and while the rooms appeared to be dated to american standards, it was a bit nicer than i expected. The included breakfast and floor 9 snacks were great. I did have a funny experience in the elevator. The elevator malfunctioned shaking significantly while dropping and then came to a jolting stop. I panicked and called for help on the emergency phone. Support staff came and let me out within a few minutes. Someone called and checked on me and then they said they were sending up a gift (which i didnt ask for). This was at 10pm. Thirty minutes later a woman knocked on the door with a few pieces of fruit and an apology card which she read outloud the best she could in her limited english. A for effort i guess! Haha I also had to constantly come down to the front desk for issues realted to my card not working either for my room or to activate the lights. I saw at least one Overall dont expect american level customer service, but most people i dealt with were pleasant. I think for guatamala standards, this hotel is pretty nice.
Stayed 2 nights in Nov 2024