2/10 Terrible
Povilas
Travelled with family
27 Dec 2023
Terrible experience
We were on half board basis and we made a huge mistake because food was terrible. We had only 1 breakfast and 1 dinner and all other days we had to eat somewhere else.
The lift wasn't working on our first day.It seems the lift is always the problem there. Apartments has a lot of stairs which is a big problem especially when your apartments are at the top of hill.The young lady at the reception wasn't nice with us at all.She actually was very rude with us and she didn't want to listen about any our complaints.We were asked to pay extras for 24 and 25/12 evening meals but as the food was terrible we refused to pay all extras.
Apartments overall are nice and has everything what you need.
Sofa bed was terrible, my son wasn't sleeping at the night time at all.The bed for our son wasn't prepared even.
Also was very noisy but we don't mind it.
The place wasn't for us at all.We had been before in so many lovely places in Gran Canaria but this apartments were the worst place we had ever been.
Povilas
Stayed 4 nights in Dec 2023