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Hotel LIVVO Valle Taurito & Aquapark - All Inclusive

4.0 star property
All-inclusive hotel with full-service spa and free water park access
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel LIVVO Valle Taurito & Aquapark - All Inclusive

Water park
Aerial view
Desk, iron/ironing board, free cots/infant beds, free WiFi
Breakfast, lunch, dinner served; international cuisine
Interior detail

Reviews

7.8 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Hot tub
    Hot tub
  • Gym
    Gym

Explore the area

Map
Urbanización Taurito s/n, Mogan, Gran Canaria, 35138
  • Lago Taurito Water Park
    2 min walk
  • Playa Taurito
    5 min walk
  • Playa del Cura
    9 min drive
  • Las Palmas (LPA-Gran Canaria)
    50 min drive

Room options

View all photos for Double sea view with con Aquapark

Desk, iron/ironing board, free cots/infant beds, free WiFi

Double sea view with con Aquapark

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family with Aquapark

Desk, iron/ironing board, free cots/infant beds, free WiFi

Family with Aquapark

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double partial sea view with Aquapark (1 adulto + 2 niños)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Double partial sea view with Aquapark (1 adulto + 2 niños)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double partial sea view with Aquapark (2ad+2niños)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Double partial sea view with Aquapark (2ad+2niños)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Double sea view with con Aquapark (2 adultos + 2 niños)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Double sea view with con Aquapark (2 adultos + 2 niños)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Double partial sea view with Aquapark

Desk, iron/ironing board, free cots/infant beds, free WiFi

Double partial sea view with Aquapark

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

View all photos for Double partial sea view with Aquapark (1 adulto + 1 niño)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Double partial sea view with Aquapark (1 adulto + 1 niño)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double sea view with con Aquapark (1 adulto + 1 niño)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Double sea view with con Aquapark (1 adulto + 1 niño)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 36 sq m
  • Partial ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family with Aquapark (3 adultos + 1 niño)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Family with Aquapark (3 adultos + 1 niño)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Double Room Single Use

Desk, iron/ironing board, free cots/infant beds, free WiFi

Double Room Single Use

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 36 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 Single Bed

View all photos for Family with Aquapark (2 adultos + 2 niños)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Family with Aquapark (2 adultos + 2 niños)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds

Double Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Double sea view with con Aquapark (2 adultos + 1 niño)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Double sea view with con Aquapark (2 adultos + 1 niño)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double partial sea view with Aquapark (2 adultos + 1 niño)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Double partial sea view with Aquapark (2 adultos + 1 niño)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family terrace room (2 adults + 1 child)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Family terrace room (2 adults + 1 child)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Double sea view with con Aquapark (1 adulto + 2 niños)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Double sea view with con Aquapark (1 adulto + 2 niños)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Family Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Hairdryer
Private bathroom
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Single Beds

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About the area

Mogan

An all-inclusive stay in Mogan awaits you at Hotel LIVVO Valle Taurito & Aquapark - All Inclusive. You'll be steps from Lago Taurito Water Park and 2.6 km (1.6 mi) from Playa del Cura. Highlights at this family-friendly hotel include 2 bars/lounges, a full-service spa and a free water park. .A day of pampering at Spa Krabí can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 2 outdoor tennis courts, indoor swimming pool and outdoor swimming pool plus access to a bowling alley. 2067 square feet (192 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Plus you'll find a nightclub, free Wi-Fi in public areas and a gym. Free buffet breakfast is available. .Attractions within a 15-minute drive of this 4-property class Mogan hotel include Amadores Beach and Anfi Tauro Golf Course.

What's nearby

  • Lago Taurito Water Park - 2 min walk
  • Playa del Cura - 9 min drive
  • Amadores Beach - 14 min drive
  • Mogan Port - 17 min drive
  • Mogán Beach - 19 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 40 min drive

Restaurants

  • ‪Playa de Mogan - ‬16 min drive
  • ‪Amadores Beach Club - ‬10 min drive
  • ‪Restaurante Cofradia de Pescadores - ‬18 min drive
  • ‪Mogan Mar - ‬16 min drive
  • ‪Tapas Tapas - ‬17 min drive

About this property

Hotel LIVVO Valle Taurito & Aquapark - All Inclusive

All-inclusive hotel with full-service spa and free water park access
Hotel LIVVO Valle Taurito & Aquapark - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel LIVVO Valle Taurito & Aquapark - All Inclusive offers its guests a full-service spa, a complimentary water park, and outdoor tennis courts. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 2067 square feet (192 square metres) and includes conference space. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Hotel LIVVO Valle Taurito & Aquapark - All Inclusive.

This 4-star Mogan hotel is smoke free.

  • 1 building
  • 190 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • 2067 sq ft of conference space
  • 192 sq. m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
Hotel LIVVO Valle Taurito & Aquapark - All Inclusive offers 190 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Rooms open to balconies or patios. Televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Krabí. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,067 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 14
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Access to the onsite water park (Lago Oasis Aquatic Park) is included every day except the date of check-out.
Food and beverage services within the water park are not included in all-inclusive rate plans.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 15 per day (164 ft away)
  • Early check-in fee: EUR 14 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Paradise Taurito
Paradise Taurito Valle
Paradise Valle Taurito
Paradise Valle Taurito Mogan
Paradise Valle Taurito Resort
Paradise Valle Taurito Resort Mogan
Taurito Valle
Taurito Valle Paradise
Valle Taurito
Paradise Valle Taurito Hotel Mogan
Paradise Valle Taurito Hotel

Frequently asked questions

What is the cancellation policy at Hotel LIVVO Valle Taurito & Aquapark - All Inclusive?

Hotel LIVVO Valle Taurito & Aquapark - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel LIVVO Valle Taurito & Aquapark - All Inclusive?

Yep, Hotel LIVVO Valle Taurito & Aquapark - All Inclusive is a short 5-minute walk from Playa Taurito. Fun beach activities include scuba diving and waterskiing.

Is there a spa on site at Hotel LIVVO Valle Taurito & Aquapark - All Inclusive?

Yep, Spa Krabí is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel LIVVO Valle Taurito & Aquapark - All Inclusive have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Hotel LIVVO Valle Taurito & Aquapark - All Inclusive have a waterslide?

No, there is no waterslide at Hotel LIVVO Valle Taurito & Aquapark - All Inclusive, but Lago Taurito Water Park is a short 2-minute walk away.

What luxury perks are available at Hotel LIVVO Valle Taurito & Aquapark - All Inclusive?

Hotel LIVVO Valle Taurito & Aquapark - All Inclusive features a full-service spa, a nightclub and an outdoor pool.

What makes Hotel LIVVO Valle Taurito & Aquapark - All Inclusive a romantic place to stay?

1 hot tub and poolside dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel LIVVO Valle Taurito & Aquapark - All Inclusive.

Is Hotel LIVVO Valle Taurito & Aquapark - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel LIVVO Valle Taurito & Aquapark - All Inclusive is a hit with families.

Does Hotel LIVVO Valle Taurito & Aquapark - All Inclusive serve breakfast?

Sure does, complimentary buffet brekkie is offered at Hotel LIVVO Valle Taurito & Aquapark - All Inclusive.

Is there a free airport shuttle available at Hotel LIVVO Valle Taurito & Aquapark - All Inclusive?

No, Hotel LIVVO Valle Taurito & Aquapark - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel LIVVO Valle Taurito & Aquapark - All Inclusive?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel LIVVO Valle Taurito & Aquapark - All Inclusive?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel LIVVO Valle Taurito & Aquapark - All Inclusive?

No, only service animals are allowed.

Hotel LIVVO Valle Taurito & Aquapark - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 55 out of 183 reviews" "
Rating 8 - Good. 82 out of 183 reviews" "
Rating 6 - Okay. 27 out of 183 reviews" "
Rating 4 - Poor. 10 out of 183 reviews" "
Rating 2 - Terrible. 9 out of 183 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Licel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Gran Canaria
After reading all reviews I was apprehensive about the hotel but I don't regret booking here. Room was huge, great view, staff were soooo friendly and amazing. Great variety of food and some of them were amazing, other ones could improve. Sangria was excellent. Only negative thing was the Cocktails that can be better. Activities every night for kids and adults. Pool was great although the big one with the slides was with sea water, my kids didnt like that.
Stayed 4 nights in Mar 2024

10/10 Excellent

Dariusz

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, will definatelly be back
Spend first week of February 2024 there with my family and friends. Rooms were cleaned every day with fresh towels and toiletries to up. Cleaning ladies on 2nd floor were very nice and great at their job. Amazing staff that could not be more helpful, everyone during meals receptionists, animations team. Special recognition for Ali who was super helpful and nice to our group. Pool water was clean and slightly heated, so we were using it every day, had some nice bubble jets and great view. Very good food with different selection every lunch and dinner. Breakfast also had a lot of choices including omelettes made on request and fresh pancakes and churros every day. Very good coffee, wide selection of soft drinks. The only minutes is still water from the machine – awful taste. Mini disco for the kids most nights and some entertainment for adults from 9 in eth arena next to the hotel where kids can also use some additionally paid attractions – mic gold, mini go-carts, trampolines, bowling. Waterpark (access included in hotel price) also across the street – good slides however water in February still cold so only used few times Thanks, Kamila and Dariusz
Stayed 7 nights in Jan 2024

6/10 Okay

Rob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food selection minimal Pool rules crap
Stayed 2 nights in Jan 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Christmas break
The hotel is situated in a beautiful bay, and every room has incredible sea views from the balcony. The staff are all very polite and friendly and the hotel was very clean. The food was reasonable for an all inclusive, although a bit repetitive. As vegetarians we did struggle at dinner especially. The pool was nice enough although pretty cold! The acquapark was great for the kids, although again this was freezing! It would have been so much nicer to have had glasses for drinks rather than plastic cups. I can understand that during the day by the pool, however whilst drinking in the lounge glasses should have been available like in the restaurant. Overall we had a good stay
Stayed 7 nights in Dec 2023

8/10 Good

Mindaugas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous 5 night break
We stayed in the hotel for a 5 night all inclusive break and really couldn't fault anything. The rooms were very spacious with amazing views and cleaned on a daily basis.The whole stay was really lovely. The staff were very friendly but wanted to mention Ali who was very nice and went out of his way to chat to us and made us feel really welcome. We will definitely be returning at some point sooner rather than later. We really didn't want to go home!
Stayed 5 nights in Nov 2023

8/10 Good

JAYANTILAL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort for a relaxing holiday. Plenty for kids to do. Good variety selection of food. Pleasant staff who are willing to help as best as they possibly can. Nice small beach Not many restaurants and cafe due to I guess all the hotels being all inclusive packages
Stayed 4 nights in Nov 2022

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Gran Canaria walking distance to water park, beach and beach activities. Hotel was great and staff was really nice.
Stayed 3 nights in Oct 2022

4/10 Poor

Mick, Staffordshire

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
In a purpose made resort with a small beach with no access to a promenade to escape. Hotel is NEVER a 4* more like a low 3*. Poor quality all inclusive drinks, restaurant more like a cafe setting with average food mostly warm at best. Not enough sun beds & if you wanted one you had to "lay your towels across them before dawn". Entertainment was dreadful aimed at children until 9pm who then never left the picnic bench tables until late. (Outside entertainment shared by 2 hotels 50 yds away so constant queues for drinks). Only one pool bar serving drinks all day and night so again constant queues. Felt sorry for the staff who worked hard to keep up. A large room with a large balcony but very tired with no tea/coffee & a worn out chair that needed dumping. Ok if you're a family that just wanted to sit around the pool all day but no good for couples or young people looking for some life. WOULD DEFINITELY NOT RECOMMEND THIS SO CALLED 4* hotel. Avoid the Taurito valley area.
Stayed 4 nights in Apr 2022

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Room is very old style, everywhere cruckds. Entertaiment is soooo boring and nothing for kids. Evening time they just put the kids music and go away. Coctails are bad as well. Food- flies everywhere inside the food.
Stayed 14 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Great cleanliness. Good and plentiful food.
Stayed 7 nights in Nov 2019

10/10 Excellent

Darren

Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming hotel. High standard of cleanliness throughout. Excellent room servicd. Plenty of good food. I particularly enjoyed the fish dishes. Very good swimming pool. Enjoyed using the waterpark adjacent which comes inclusive- I just used it for swimming around and sitting out in the sun! Hope to return before not too long.
Stayed 7 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service
Never go back again!
Lobby smells like a cheap toiletry fragrance. Food, not tasty. Mostly looking cheap (hams, cheese, even a pack of jam) "Staff canteen food" categorized. Pigeons in the restaurant cleaning the floor, Disgusting. Room was more specious than it looked on webpage, but towels were extremely thin as I never seen it in my life! I even thought it was a bathmat! No complimentary tea/coffee, not even a kettle was set in the room. Iron was available (without iron board) only at the front desk with 10euro deposit for 2-3 hours to use. Looking for the health mater for our luggages, informed the set up scale, cost of 1euro per 1time. Overall, I'd rather booked a private villa and go out for eat for better taste, for the value of what we paid for "all inclusive". (wished to have a choice for the meal plan, then I would cancel all the meals) therefore, I'll never like to go back here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy days
very enjoyable

8/10 Good

family, bucks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent holiday at this clean, friendly hotel
We've been on several AI holidays in several countries and are fairly picky; we were really happy with this one (despite our concerns having read some of the reviews on this site). It's smaller than most we have stayed in, which was nice in many ways. We did miss the variety of bars and restaurants that come with a larger hotel but that's not to say that the bar and restaurant weren't good (although a queue did sometimes build up at the bar in the evening). Spotlessly clean, really friendly, helpful and welcoming staff. Lovely pool, great waterpark, fun mini-golf and a few shops to potter in too. The resort is hugely built up for such a small inlet and cove but all rooms have a view of the sea so you just have to look beyond that! Would happily stay here again.

10/10 Excellent

Jereco78, Lincolnshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great First Family Holiday
We arrived at our hotel to find a very welcoming receptionist to quickly checked us in, we then went up to our room dropped the bags off and went down for some dinner, it was nearly the end of service. We were impressed with the quantity and quality of the food with had a little bit to suit everyone's palates. Once back in the room we took in the view from the balcony and despite it being night the pool, aquapark, entertainment area light the surrounding area well to give enough of an idea how the area looked. The pictures accurately reflected the hotel and the area. The next morning we woke to a beautiful view of the sea, all rooms have a view of the sea, and the huge waterpark!!! Room clean daily, however would have liked the sheets changed during our stay of one week, although I think we had a in room day the day this was supposed to be done due to our son having a cough. Breakfast again a good variety, all the means for the continental and the proverbial Full English as well as cereals, fruit, yoghurt etc. The hotel swimming pool was lovely and our 2 year loved the 'little pool' which was perfect for him, the water park could have done with a little bit of TLC with a fair few tiles missing however the slides were great fun!!! Also very safe as there were many lifeguards on duty. There is a bus service which is quick cheap and regular to Mogan and many other places, overall very nice holiday, thanks very much.

6/10 Okay

Rune Hamann Olsen, Norway

Liked: Cleanliness
Disliked: Staff & service, room comfort
Bed hard as stone. Poor food. Little sun.Rise at 930 set at 1630 cause of the location in the valley.

4/10 Poor

Rune Hamann Olsen, Norway

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trouble with booking. Cost me 100 euro to fix the problem over phone. Food didnt taste anything. To few waitresses to clean the table. Grumpy cook. Sun from 930-1630. But the worst was the bed. Hard as rock. 2 star is enough.

8/10 Good

Sarah, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great holiday
This really was the whole package, the hotel was modern and of a good standard, especially for a European hotel. The hotel staff were attentive and friendly and made a point of getting to know us throughout the week. This was also the case for the Animation Team, Michael was very engaging and got us involved with many activities throughout the day. Despite it being "off" season, there was still lots to do! Being an all inclusive hotel we expected to be eating similar meals throughout the week, but this wasn't the case, the selection of breakfast, lunch and dinner options were vast and often included theme nights to mix it up further. My only criticism would be that the staff were slightly too quick at clearing your table and wouldn't wait until the whole party was finished.
Pool
Pool
Water park

6/10 Okay

h, county durham. england

Liked: Cleanliness, staff & service
Water park was bit run down
Ok food average nothing too do with chefs more the choice. Most of the hotel staff good. Water park run Down Entertainment not applicable too us. Nice pools Bar snacks poor.