Servatur Terrazamar Suite & Sun Suite

3.0 star property
Family-friendly hotel with 2 outdoor pools and seasonal outdoor pool
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Servatur Terrazamar Suite & Sun Suite

2 outdoor pools, pool loungers
Terrace/patio
Aerial view
View from property
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Pool
    Pool

Explore the area

Map
Avda. De las Palmeras s/n, Puerto Rico, Mogan, Gran Canaria, 35130
  • Puerto Rico Shopping Center
    7 min walk
  • Angry Birds Activity Park
    8 min walk
  • Puerto Rico Beach
    15 min walk
  • Las Palmas (LPA-Gran Canaria)
    33 min drive

Room options

Standard Apartment, 1 Bedroom (Sunsuite / 3 adults)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
Separate bedroom
Ceiling fan
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Standard Apartment, 1 Bedroom (Sunsuite / 3 adults + 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
Separate bedroom
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Premium Apartment, Hot Tub, Partial Ocean View (Royal, 1 Adult)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

Royal Apartment, Balcony, Partial Sea View (1 adult)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/1 adult)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

Premium Apartment, Hot Tub, Partial Ocean View (Royal / 2 Adults)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2 adult)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

Superior Apartment, Hot Tub (Terrazamar / 1 adult)

Highlights

Balcony
Private hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
  • 38 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

Royal Apartment, Balcony, Partial Sea View (3 adults)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Royal Apartment, Balcony, Partial Sea View (2 adults)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

Royal Apartment, Balcony, Partial Sea View (2 adults+1 child)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/3 adults)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Royal Apartment, 1 Bedroom, Balcony (1 adult)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/3+1)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2 +1adult)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom (Sunsuite/Upper Floor Limited Sea View/2+2)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Standard Apartment, 1 Bedroom (Terrazamar / 2 adults + 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
Separate bedroom
Ceiling fan
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Standard Apartment, 1 Bedroom (Terrazamar / 2 adults)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

Standard Apartment, 1 Bedroom (Terrazamar / 3 adults)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
Separate bedroom
Ceiling fan
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Standard Apartment, 1 Bedroom (Terrazamar / 2 adults + 2 children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
Separate bedroom
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Apartamento Premium con Terraza y Bañera hidromasaje (Sunsuite/2adults)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

Standard Apartment, 1 Bedroom (Terrazamar / 3 adults + 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
Separate bedroom
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Royal Apartment, 1 Bedroom, Balcony (2 adults + 1 child)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Royal Apartment, 1 Bedroom, Balcony (2 adults)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

Standard Apartment, 1 Bedroom (Terrazamar / 1 adult)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
Separate bedroom
Ceiling fan
  • 38 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2+1)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2+2)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
Separate bedroom
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 3 adults)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
Separate bedroom
Ceiling fan
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Royal Apartment, 1 Bedroom, Balcony (3 adults)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 1 adult)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

Superior Apartment, Hot Tub (Terazamar / 2 adults)

Highlights

Balcony
Private hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 2 adults)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

Standard Apartment, 1 Bedroom (Sunsuite / 2 adults)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

Standard Apartment, 1 Bedroom (Sunsuite / 2 adults + 1 child)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Standard Apartment, 1 Bedroom (Sunsuite / 2 adults + 2 children)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
Separate bedroom
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Apartment, 1 Bedroom (Terrazamar / Upper Floor / 3+1)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
TV
Separate bedroom
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Apartamento Premium con Terraza y Bañera de hidromasaje (Sunsuite 1 adult)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

Standard Apartment, 1 Bedroom (Sunsuite / 1 adult)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized fridge/freezer
TV
Ceiling fan
Down duvet
Separate bedroom
  • 38 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Double Sofa Bed

Similar properties

About the area

Puerto Rico

A family-friendly stay in Mogan awaits you at Servatur Terrazamar Suite & Sun Suite. Within a 20-minute stroll, you'll find popular places like Puerto Rico Beach and Puerto Rico Marina. Highlights at this hotel include 2 outdoor swimming pools, and in-room kitchens and free WiFi. .The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free kids' club, outdoor tennis court, seasonal outdoor swimming pool and kids' swimming pool. Other amenities include free Wi-Fi in public areas, a conference centre and a snack bar/deli. Continental breakfast is available daily between 8:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .This 3-property class Mogan hotel is 3 km (1.9 mi) from Amadores Beach and 4.7 km (2.9 mi) from Playa del Cura.

What's nearby

  • Puerto Rico Shopping Center - 7 min walk
  • Puerto Rico Beach - 15 min walk
  • Amadores Beach - 5 min drive
  • Anfi Tauro Golf Course - 6 min drive
  • Playa del Cura - 7 min drive

Getting around

  • Las Palmas (LPA-Gran Canaria) - 33 min drive

Restaurants

  • ‪Tipsy Bee - ‬9 min walk
  • ‪Barbacoa Restaurant and Showbar - ‬6 min drive
  • ‪Grill Costa Mar - ‬18 min walk
  • ‪Balcon Canario - ‬8 min walk
  • ‪La Cabaña - ‬8 min walk

About this property

Servatur Terrazamar Suite & Sun Suite

Family-friendly hotel with 2 outdoor pools and seasonal outdoor pool
Servatur Terrazamar Suite & Sun Suite offers its guests 2 outdoor swimming pools, an outdoor tennis court, a seasonal outdoor pool, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Servatur Terrazamar Suite & Sun Suite. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Mogan hotel is smoke free.

  • 306 guestrooms or units
  • 8 levels
  • 2 buildings
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Servatur Terrazamar Suite & Sun Suite offers 306 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature down duvets. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mogan hotel provides complimentary wireless Internet access. Digital televisions are provided. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a limited basis.

Languages

English, Finnish, Norwegian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 9.50 for adults and EUR 4.75 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 9.50 for adults and from EUR 4.75 for children
  • Airport shuttle fee: EUR 50 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.

Property is also known as

Servatur Terrazamar Suite
Servatur Terrazamar Suite Sun Suite
Servatur Terrazamar Suite Sun Suite Aparthotel Mogan
Servatur Terrazamar Suite Sun Suite Mogan
Servatur Terrazamar Sun Suite
Sun Suite Terrazamar
Terrazamar Suite
Servatur Terrazamar Suite Sun Suite Hotel Mogan
Servatur Terrazamar Suite Sun Suite Hotel
Servatur Terrazamar Suite Sun Suite
Servatur Terrazamar Suite & Sun Suite Hotel
Servatur Terrazamar Suite & Sun Suite Mogan
Servatur Terrazamar Suite & Sun Suite Hotel Mogan

Frequently asked questions

What is the cancellation policy at Servatur Terrazamar Suite & Sun Suite?

Servatur Terrazamar Suite & Sun Suite offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Servatur Terrazamar Suite & Sun Suite?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Servatur Terrazamar Suite & Sun Suite on 25 Nov 2024 start from AU$166.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Servatur Terrazamar Suite & Sun Suite?

Yep, Servatur Terrazamar Suite & Sun Suite has a free self car park.

Are there any beaches close to Servatur Terrazamar Suite & Sun Suite?

Yep, Servatur Terrazamar Suite & Sun Suite is a short 15-minute walk from Puerto Rico Beach. Fun beach activities include jet skiing, snorkelling and scuba diving. You can also find motor boats and boat tours.

Does Servatur Terrazamar Suite & Sun Suite have a pool?

Servatur Terrazamar Suite & Sun Suite has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from May to September.

What makes Servatur Terrazamar Suite & Sun Suite a romantic place to stay?

A lounge bar, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Servatur Terrazamar Suite & Sun Suite.

Is Servatur Terrazamar Suite & Sun Suite family-friendly?

You bet! With amenities such as a free children's club, a children's pool and children's meals, it's no surprise that Servatur Terrazamar Suite & Sun Suite is a hit with families.

Does Servatur Terrazamar Suite & Sun Suite serve breakfast?

Yeah, continental brekkie is offered daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Servatur Terrazamar Suite & Sun Suite?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Servatur Terrazamar Suite & Sun Suite?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Servatur Terrazamar Suite & Sun Suite?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Servatur Terrazamar Suite & Sun Suite?

No, pets are not allowed.

Servatur Terrazamar Suite & Sun Suite Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 141 out of 292 reviews" "
Rating 8 - Good. 105 out of 292 reviews" "
Rating 6 - Okay. 31 out of 292 reviews" "
Rating 4 - Poor. 12 out of 292 reviews" "
Rating 2 - Terrible. 3 out of 292 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Hotel was excellent! Rooms were basic but clean, MASSIVE balcony with table and chairs and 2 sun loungers. Air con in bedroom, ceiling fan in living area. Great having access to 3 large pools. Would definitely return to this hotel.
Stayed 8 nights in Jun 2024

10/10 Excellent

declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Apr 2024

6/10 Okay

emma

Travelled with partner
Disliked: Property conditions & facilities
We booked this on recommendation from others however we were very disappointed. The apartment is tired and looking old. We stayed on the 2nd floor. Paint was coming off the walls and the shower cubicle was mouldy. We were also told that no noise could be heard from the main Puerto Rico complex! We doubted this and were correct! It was noisy! However it's in a good location and the terrace was huge and great for sunbathing on. But the complex is huge, busy and sadly not what we were looking for. Also you have to pay for air conditioning! We won't be staying there again and there are far better properties in the Puerto Rico area for a similar price. It's definitely not as plush as the pictures show! We even tried the pool area at the Terrazamar and that was noisy too. Our other concern is that the sunbathing terrace is not very private and other people can jump over onto your terrace as the dividing wall isn't complete, which is worrying from a safety point of view. We even had a woman peering over!! You are looked on from above due to the staggered design of the apartments.
Stayed 2 nights in Apr 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, staff friendly, frequently cleaned, spacious apartments and balcony with everything needed and excellent location to mall and commercial centre for shops, bars and restaurants.
Stayed 7 nights in Jul 2023

8/10 Good

Conor

Stayed 7 nights in Apr 2023

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab little stay
All good Very clean Very friendly
Stayed 4 nights in Mar 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful balcony, lovely room, far enough away from the centre to be nice and quiet overnight. Room cleaners were excellent and friendly.

8/10 Good

R

Liked: Staff & service
Hotel stay
Stay was ok room pleasant enough great shower and veranda. Facilities ok good pool and plenty of sun beds. No bar or shop facilities onsite (Terrazamar) unlike at Sun Suite sister hotel other than that good.
Stayed 14 nights in Nov 2022

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is ideal and the balconies are massive.
Stayed 7 nights in Jun 2022

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice room, fantastic balcony
Stayed 7 nights in May 2022

10/10 Excellent

Joanne

Stayed 4 nights in Apr 2022

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunsuites
First time staying at the sunsuites and we thought they were great .Amazing balconies , rooms spacious, close to centre and a short walk to beach , enjoyed it so much already booked for next year .
Stayed 7 nights in Mar 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, staff were fantastic. Pool areas were perfect. Our room was a little bit tired looking. We thought all the rooms had been refurbished, our one was not. Will stay again though.
Stayed 14 nights in Nov 2021

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay there the hotel itself is fabulous and very clean everything at your doorstep for people going first time you pay extra for aircon and tv
Stayed 11 nights in Oct 2021

10/10 Excellent

R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As regular clients of this complex, we had originally booked the Royal apartments back in February using a refund from a cancelled stay in May 2020 but when we arrived in September, the Royal complex was temporarily closed so we were allocated an end of block upper level apartment in the SunSuite apartments instead. We have stayed in the SunSuites before and like them too but you get free TV in the Royals so we asked reception about that and they quickly sorted it out so that we didn't have to pay for it like you normally do staying in the Sunsuites. The one small issue was that the bottom Terrazamar gate was locked until our second week there so we could not use the lower level Terrazamar block lifts to get down to and back from the commercial centre level for the first week. It meant having to use a long flight of steps down the road instead which was difficult for my wife, who has arthritis in her right knee, to cope with. The Royal apartments re-opened the day we left in October. Purely coincidental though.
Stayed 21 nights in Sep 2021

10/10 Excellent

Gerard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean apartments,massive terrace we stayed on 6th floor amazing views,following all covid procedures very well,reception and pool bar staff great,Make lovely mojitos and do a happy hour,we enjoyed our stay
Stayed 3 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment were clean & the service was good. The staff were very friendly and helpful.
Stayed 14 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large balconies and good pool with bar and reasonably priced food. Lifts to commercial centre so no problem having to negotiate lots of steps No real negatives
Stayed 7 nights in Feb 2020

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no complaints
First time staying in this terrazamar and we loved it , within walking distance of everything , room was spacious and cleaned almost every day. All staff very friendly has nothing to complain about. Pool area was quiet when we went so no rushing for beds, man at the pool bar serving was brilliant, always smiling and happy and excellent customer service
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and spacious room and balcony. Only down side, no hot water in shower room when leaving hotel.
Stayed 7 nights in Nov 2019

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice apartments, big balconies, nice pool areas. Staff all friendly
Stayed 8 nights in Oct 2019