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The Diplomat Hotel and Spa

3.0 star property
Hotel with 3 restaurants, near Plas Llanelly House
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Diplomat Hotel and Spa

Front of property
Point of interest
Point of interest
Terrace/patio
Point of interest

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Spa
    Spa
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Hot tub
    Hot tub
  • Room service
    Room service

Explore the area

Map
Felinfoel, Llanelli, Wales, SA15 3PJ
  • Plas Llanelly House
    2 min drive
  • The Ffwrnes Theatre
    3 min drive
  • Parc y Scarlets
    4 min drive
  • Swansea (SWS)
    26 min drive

Room options

View all photos for Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building)

Coach House Single Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Single Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Single Room

Highlights

Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Classic Double Room

Highlights

Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

Highlights

Flat-screen TV
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
Bathrobes
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

Highlights

Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Single Beds

View all photos for Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building)

Coach House Executive Double Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Eco-friendly toiletries
Hairdryer
Private bathroom
Bathrobes
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building)

Coach House Double Room (Annex Building)

Highlights

Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Twin Room

Club Twin Room

Club Twin Room

Highlights

Flat-screen TV
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
Electric kettle
Coffee/tea maker
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Double Beds

Similar properties

Property entrance
Stradey Park Hotel
Parking included
Free WiFi
Restaurant
Breakfast available
4.3 out of 5, Excellent, (728)
The price is AU$182
for 1 night
includes taxes & fees
12 Oct - 13 Oct
Stradey Park Hotel

About the area

Llanelli

The Diplomat Hotel and Spa puts you in the centre of Llanelli, 2 km (1.2 mi) from Plas Llanelly House and 3 km (1.9 mi) from Parc y Scarlets. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include hot stone massages, Swedish massages and mani/pedis along with access to the sauna and hot tub. The restaurant, Trubshaws, serves British cuisine and is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 5102 square feet (474 square metres) of event facilities include 3 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 3-property class Llanelli hotel include WWT Llanelli Wetland Centre and Kidwelly Castle.

What's nearby

  • Plas Llanelly House - 2 min drive
  • The Ffwrnes Theatre - 3 min drive
  • Parc y Scarlets - 4 min drive
  • WWT Llanelli Wetland Centre - 7 min drive
  • Oxwich Bay Beach - 43 min drive

Getting around

  • Llanelli Station - 7 min drive
  • Cardiff International Airport (CWL) - 79 min drive

Restaurants

  • ‪Stradey Arms - ‬19 min walk
  • ‪Nando's - ‬3 min drive
  • ‪The New Drovers - ‬2 min drive
  • ‪Subway - ‬2 min drive
  • ‪Thomas Arms Hotel - ‬2 min drive

About this property

The Diplomat Hotel and Spa

Hotel with 3 restaurants, near Plas Llanelly House
The Diplomat Hotel and Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 5102 square feet (474 square metres) and includes conference space. A fitness centre, a sauna, and a terrace are also featured at the business-friendly The Diplomat Hotel and Spa. Self parking is free.

This 3-star Llanelli hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • 5102 sq ft of conference space
  • 474 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
The Diplomat Hotel and Spa offers 50 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has couples treatment room(s). Services include hot stone massages, Swedish massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, Filipino, Polish, Spanish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 8.95 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Atrium
  • Trubshaws

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • 5,102 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 for adults and from GBP 8.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

BEST WESTERN Diplomat Hotel Llanelli, Wales
Best Western Llanelli
Llanelli Best Western
Best Western Diplomat Hotel Llanelli
Best Western Diplomat Hotel
Best Western Diplomat Llanelli
Best Western Diplomat

Frequently asked questions

What is the cancellation policy at The Diplomat Hotel and Spa?

The Diplomat Hotel and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Diplomat Hotel and Spa?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at The Diplomat Hotel and Spa on 13 Oct 2024 start from AU$247.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Diplomat Hotel and Spa?

Yep, The Diplomat Hotel and Spa has a free self car park.

Are there any beaches close to The Diplomat Hotel and Spa?

The closest beach to The Diplomat Hotel and Spa is Tenby Beach (38 km).

Is there a spa on site at The Diplomat Hotel and Spa?

Yep, there is an onsite spa at The Diplomat Hotel and Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does The Diplomat Hotel and Spa have a pool?

The Diplomat Hotel and Spa has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at The Diplomat Hotel and Spa?

The Diplomat Hotel and Spa features a full-service spa, an indoor pool and 3 restaurants.

What makes The Diplomat Hotel and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Diplomat Hotel and Spa.

Is The Diplomat Hotel and Spa family-friendly?

You bet! With amenities such as children's meals, laundry facilities and an indoor pool, it's no surprise that The Diplomat Hotel and Spa is a hit with families.

Does The Diplomat Hotel and Spa serve breakfast?

Yep, full breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Diplomat Hotel and Spa?

No, The Diplomat Hotel and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Diplomat Hotel and Spa?

Yep, you can grab a meal at The Diplomat Hotel and Spa's onsite restaurant that serves British cuisine.

What time are check-in & check-out at The Diplomat Hotel and Spa?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at The Diplomat Hotel and Spa?

No, only service animals are allowed.

The Diplomat Hotel and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 124 out of 281 reviews" "
Rating 8 - Good. 91 out of 281 reviews" "
Rating 6 - Okay. 37 out of 281 reviews" "
Rating 4 - Poor. 20 out of 281 reviews" "
Rating 2 - Terrible. 9 out of 281 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Arun

Stayed 1 night in Jun 2024

8/10 Good

Robert

Great staff!
Although very slightly a little old fashioned it was excellent. The main asset of this hotel is the staff as every single person we met with was very friendly, courteous and efficient. Probably suits the more mature clientele, which is us, and the entertainment in the evening most likely would get through the auditions on Britain’s Got Talent but this is more than made up for by the staff and delicious food especially breakfasts.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lynden

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and would return.
Good venue. Lots of parking, good sized room with all I needed.
Stayed 1 night in May 2024

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Toilet seat not attached properly. Cheap biscuits. No fridge to store cold drinks.
Stayed 1 night in May 2024

8/10 Good

Julian

Stayed 1 night in May 2024

10/10 Excellent

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Lubna

Stayed 1 night in Apr 2024

2/10 Terrible

G T

Disliked: Staff & service, property conditions & facilities, room comfort
We won’t stay here again!
We booked a three-night stay at the Diplomat, but the mattresses in room 26 were so appalling that we left after just one, and found a different hotel. It was one of those really old-fashioned mattresses, in which you could feel every spring and it sagged so badly that you could feel the wooden bed frame underneath. Quite unacceptable for a hotel of this standard! We were offered another room, but the beds were as bad there, so we decided to leave. Instead of apologising, they tried to charge us for two nights, claiming that this was a late cancellation. They only relented when I said I would write a bad review… We come to this part of the world once a year. Next year, we certainly won’t be staying at the Diplomat!
Stayed 3 nights in Apr 2024

8/10 Good

Damian

Stayed 3 nights in Mar 2024

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - thank you
Very big room, perfectly comfortable and bathroom was huge. Shower water pressure was excellent. Some peeling paint in the bedroom and noise insulation not as good as it could be - we could clearly hear the entertainment in one of the conference rooms underneath our room. Nice to have 2 types of pillow and book with ideas for what to do in the local area. Some of the reception spa staff were not as welcoming as the rest of the hotel (beautician was very helpful). Restaurant has a wide range of choices (both food and drink) and the staff were attentive and very efficient. Lounge area nice to relax with a drink. Nice live entertainment on Saturday evening too, unexpected and a nice surprise!
Stayed 3 nights in Mar 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Diplomat Hotel to attend our friends wedding day. The venue was perfect, the attention to detail and attentive staff made it memorable. Our room was spotlessly clean and well presented. Very happy!!
Stayed 1 night in Mar 2024

10/10 Excellent

andrew

Travelled with partner
My third visit to this hotel we both like staying here however during the last visit noticed prices have increased! Not in my view are warranted some staff need extra training notable bar staff it’s a shame really but the price increases have made us look further a field in future
Stayed 2 nights in Feb 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not do enough for you very friendly and very clesn
Stayed 1 night in Feb 2024

8/10 Good

HELEN

Stayed 2 nights in Feb 2024

8/10 Good

Steve

Business traveller
Stayed 2 nights in Feb 2024

8/10 Good

lorraine

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are lovely, helpful and welcoming and that is why I gave it 4 stars. Sadly the hotel itself has seen better days, it’s dated and scruffy, we didn’t have hot water when we showered, the walls are thin and we could hear conversations in the next room at night. It’s such a shame as the spa area is nice and the food in the restaurant was good but the building really does need proper maintaining to make it more appealing.
Stayed 2 nights in Feb 2024

10/10 Excellent

William John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was a mansion house which you can see in the original area pre extension its been a hotel for about 50 years and the staff are commendable
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice rooms and really helpful pleasant staff .
Stayed 2 nights in Jan 2024

10/10 Excellent

Naila

Liked: Cleanliness, staff & service, property conditions & facilities
Attended a brilliant wedding at this hotel.
Stayed 1 night in Jan 2024

4/10 Poor

Melanie

Disliked: Cleanliness
Stayed 1 night in Dec 2023

4/10 Poor

Jessica

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

ENNIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff all friendly and helpful, excellent food. Highly recommend
Stayed 3 nights in Oct 2023

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel as a base to explore local area
Staff very helpful and friendly. room comfortable and clean, although odd smell in shower sometimes, and could hear upstairs running taps, flushing toilet, but likely old pipework as it was an older building than the main hotel. Huge plus is having steam, sauna and gym facilities which were great.
Stayed 4 nights in Oct 2023