Ratings based on 33 Verified Reviews

Real reviews from guests who’ve stayed
3.9 out of 5
83% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
4 out of 5
by A verified traveller

Posted 2 Jul. 2024 on Hotels
No a/c. Staff difficult to come get help.
Comment from Hotel Management
4 Jul. 2024 by Leena, Hotel Management
Chris, Thank you for your feedback. We apologize for the inconvenience caused by the lack of air conditioning and the difficulty getting help from our staff. Your concerns are important to us, and we will work on improving our service and communication to ensure a better experience for our future guests. Thank you for bringing this to our attention.
1 out of 5
by A verified traveller

Posted 4 Sep. 2023 on Expedia
Comment from Hotel Management
7 Sep. 2023 by RVMT, Hotel Management
Thank you for sharing your review of your most recent stay Dhruv! While we wish that we could have met more of your expectations with respect to your stay, we hope to welcome the opportunity in hosting you again in the future to ensure that we can earn your confidence with your next booking experience!
5 out of 5
by A verified traveller

Posted 23 Aug. 2023 on Expedia
Comment from Hotel Management
25 Aug. 2023 by Management Team, Hotel Management
Thank you for your review, Sarah! We are thrilled to learn you enjoyed your stay and hope to welcome you back soon.
5 out of 5
by A verified traveller

Posted 20 Jul. 2023 on Expedia
Comment from Hotel Management
10 Aug. 2023 by Management Team, Hotel Management
Thank you so much for the fantastic review, Hung, we're so happy you enjoyed your stay and we hope to welcome you back again soon!
5 out of 5
by A verified traveller

Posted 20 Mar. 2023 on Expedia
Comment from Hotel Management
9 Apr. 2023 by Management Team , Hotel Management
Thank you for your feedback Jeffrey! We are delighted to hear that you had a great stay.
3 out of 5
by A verified traveller

Posted 27 Sep. 2022 on Expedia
Comment from Hotel Management
8 Mar. 2023 by Tremblant Sunstar, Hotel Management
Thank you for your review Mazyane!
3 out of 5
by A verified traveller

Not a good experience

Posted 7 Sep. 2022 on Hotels
The blinds were broken for the living room. Rear door entrance door knob was broken We were not provided access card for the pool at the time of check in, and when I asked for it on my third day of visit I was insisted to go and get it from the checkin location which was around 8 km away. After objecting it strongly somebody was sent to deliver it to us.
Comment from Hotel Management
8 Sep. 2022 by Tremblant Sunstar, Hotel Management
Thank you for taking the time to share your review with us Naresh! While we wish you had a better experience with the other aspects of your visit, it is feedback like this that we learn from and use to improve the guest experience overall. We work hard to deliver an exceptional stay for every visitor, and it’s apparent in this case, we fell short in your case. Please know we'll take your feedback to heart as your satisfaction - and that of every guest - matters deeply to us here at Tremblant Sunstar!
5 out of 5
by A verified traveller

Posted 14 Jul. 2022 on Hotels
Comment from Hotel Management
14 Jul. 2022 by Hotel Management, Hotel Management
Thank you for your excellent review! we look forward to hosting you again!
3 out of 5
by A verified traveller

Posted 4 Jun. 2021 on Expedia
Quiet location. A bit too far from the main ski village.
Comment from Hotel Management
5 Jun. 2021 by Management Team, Hotel Management
Hello, Thank you for your feedback! We hope to have you back again in the future!
4 out of 5
by A verified traveller

Posted 28 Sep. 2020 on Hotels
Others than few bugs (scared me to yell) it’s a comfortable place to stay in your trip.
Comment from Hotel Management
28 Sep. 2020 by Management Team, Hotel Management
Thank you for sharing your review. We appreciate the feedback. Kind regards