Bahia Principe Grand Jamaica - All Inclusive

4.0 star property
Stylish property on the shore with 3 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Bahia Principe Grand Jamaica - All Inclusive

6 bars/lounges, swim-up bar, poolside bar, beach bar
Aerial view
Minibar, in-room safe, desk, blackout curtains
5 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Hot tub
    Hot tub
  • Spa
    Spa

Explore the area

Map
Salt Coppers Villa, Runaway Bay, Saint Ann
  • Green Grotto Caves
    3 min drive
  • Cardiff Hall Beach
    4 min drive
  • Ocean View Beach
    4 min drive
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    56 min drive

Room options

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Junior Suite Ocean Front)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Blackout curtains
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Runaway Bay

At Bahia Principe Grand Jamaica - All Inclusive, you'll be connected to the convention centre and 0.2 km (0.1 mi) from Jamaica Beaches. Highlights at this all-inclusive property include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and reflexology. The buffet restaurant, Orquidea, serves international cuisine and is open for breakfast, lunch and dinner. With 6 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and indoor swimming pool. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Runaway Bay property, you'll be 2.9 km (1.8 mi) from Green Grotto Caves and 3.9 km (2.4 mi) from Cardiff Hall Beach.

What's nearby

  • Green Grotto Caves - 3 min drive
  • Cardiff Hall Beach - 4 min drive
  • Ocean View Beach - 4 min drive
  • Runaway Bay Beach - 5 min drive
  • Puerto Seco Beach Park - 6 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 66 min drive

Restaurants

  • ‪Las Olas - Rodizio - ‬13 min walk
  • ‪The Jasmin - ‬2 min walk
  • ‪Orquídea Buffet - ‬4 min walk
  • ‪Sunset Bar - ‬5 min walk
  • ‪picasso - ‬1 min walk

About this property

Bahia Principe Grand Jamaica - All Inclusive

Stylish property on the shore with 3 outdoor swimming pools
Bahia Principe Grand Jamaica - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Bahia Principe Grand Jamaica - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

This 4-star Runaway Bay property is smoke free.

  • 850 guestrooms or units
  • 7 levels
  • 10 buildings
  • 5 dining venues
  • 6 bars or lounges
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Bahia Principe Grand Jamaica - All Inclusive offers 850 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation has separate sitting areas and is furnished with double sofa beds and dining tables. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

This Runaway Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dolce Vita
  • Don Pablo
  • Mikado
  • Orquidea
  • The Knife

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 buildings
  • 7 floors
  • Banquet hall
  • Built in 2007
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests should be aware that this property’s private beach has a clothing-optional area.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bahia Principe Grand Jamaica - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Bahia Principe Jamaica
Grand Bahia Principe Jamaica All Inclusive
Jamaica Grand Bahia Principe All Inclusive
Grand Bahia Principe Jamaica All Inclusive Runaway Bay
Bahia Principe Jamaica Inclus
Bahia Principe Grand Jamaica
Bahia Principe Grand Jamaica All Inclusive
Grand Bahia Principe Jamaica All Inclusive
Bahia Principe Grand Jamaica - All Inclusive Runaway Bay

Frequently asked questions

What is the cancellation policy at Bahia Principe Grand Jamaica - All Inclusive?

Bahia Principe Grand Jamaica - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bahia Principe Grand Jamaica - All Inclusive?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Bahia Principe Grand Jamaica - All Inclusive on 3 Nov 2024 start from AU$464.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bahia Principe Grand Jamaica - All Inclusive?

Yep, Bahia Principe Grand Jamaica - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Grand Jamaica - All Inclusive?

Yep, Bahia Principe Grand Jamaica - All Inclusive is on Jamaica Beaches, which travelers give top marks. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Bahia Principe Grand Jamaica - All Inclusive?

Yep, there is an onsite spa at Bahia Principe Grand Jamaica - All Inclusive. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Bahia Principe Grand Jamaica - All Inclusive have a pool?

Yep, and guests love it! Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Bahia Principe Grand Jamaica - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Grand Jamaica - All Inclusive?

Bahia Principe Grand Jamaica - All Inclusive features 3 outdoor pools, a full-service spa and a nightclub. All guestrooms come with Private jetted baths and room service.

What makes Bahia Principe Grand Jamaica - All Inclusive a romantic place to stay?

1 hot tub, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Grand Jamaica - All Inclusive.

Is Bahia Principe Grand Jamaica - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Grand Jamaica - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Grand Jamaica - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Grand Jamaica - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Grand Jamaica - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Grand Jamaica - All Inclusive?

Yep, they've got a beach bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Bahia Principe Grand Jamaica - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Grand Jamaica - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Bahia Principe Grand Jamaica - All Inclusive?

There is a golf course next to Bahia Principe Grand Jamaica - All Inclusive.

Bahia Principe Grand Jamaica - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 853 out of 2468 reviews" "
Rating 8 - Good. 630 out of 2468 reviews" "
Rating 6 - Okay. 420 out of 2468 reviews" "
Rating 4 - Poor. 246 out of 2468 reviews" "
Rating 2 - Terrible. 319 out of 2468 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela, Bolingbrook

Stayed 6 nights in Jul 2024

10/10 Excellent

JOAN, BROOKLYN

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

JOAN, BROOKLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the friendly atmosphere of the people, the food and variety ,house keeper cleaning of the room every day..the only thing I didn't like was the parking .
Stayed 9 nights in Jul 2024

10/10 Excellent

Ishma

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Only thing I would like to see is faster service. Other than that, I had a great stay.
Stayed 5 nights in Jul 2024

4/10 Poor

Lindsey

Travelled with family
Liked: Cleanliness, staff & service
Beautiful property, food was poor quality in buffets often had alot of flies around it since they kept the doors open and cold or empty, so many bees around the pool, and entertainment was limited they had nighttime shows but were not of interest with kids like Motown music etc. so we often played cards at night since wasnt much else to do at the resort at night
Stayed 4 nights in Jul 2024

2/10 Terrible

Tianna, Brooklyn

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Majority of the staff was not inviting or pleasant, they would constantly blame customers for their short comings and this did not only happen with people I traveled with but I witnessed it with others. This includes the way management spoke to customers and staff working below them. I was completely disappointed with my stay. The food was tasteless and inconvenient to access especially if you are traveling with smaller children that require a stroller. The property had roaches in the rooms, elevators and buffet areas. I would never stay at this property again!
Stayed 7 nights in Jul 2024

2/10 Terrible

Andie, Brooklyn

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Majority of the staff was not inviting or pleasant, they would constantly blame customers for their short comings and this did not only happen with people I traveled with but I witnessed it with others. This includes the way management spoke to customers and staff working below them. I was completely disappointed with my stay. The food was tasteless and inconvenient to access especially if you are traveling with smaller children that require a stroller. The property had roaches in the rooms, elevators and buffet areas. I would never stay at this property again!
Stayed 7 nights in Jul 2024

8/10 Good

Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that I did not get the room that I booked. I booked two queen bed. I end up with one king and a twin. I slept uncomfortably with two kids all over me and my husband slept on the twin bed.
Stayed 5 nights in Jul 2024

8/10 Good

Lurline

Stayed 4 nights in Jul 2024

10/10 Excellent

Marie Magalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, only thing I wish the workers smile a little bit. They all look like they don’t want to be there.
Stayed 4 nights in Jul 2024

8/10 Good

Audrey

Liked: Cleanliness, property conditions & facilities
Beautiful hotel with nice architecture. Our room was spacious, comfortable and clean. The swimming pool is large and there is also a beach right there. Food was delicious and there was great variety. Thanks to the concierge staff who helped us when our transportation to the airport did not show up. They were able to find us a ride. Check in was too long. The staff member took over an hour to finalize our room. The room key did not work sometimes. The elevators are small and labeling for the floors are incorrect.
Stayed 3 nights in Jul 2024

10/10 Excellent

kellie-ann

Stayed 5 nights in Jul 2024

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to visit
Stayed 4 nights in Jul 2024

6/10 Okay

Shirley

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This is a beautiful hotel but needs some improvement in staff and food selection. Our housekeeper was not at all friendly. When I asked her if we could get blankets for our room we were told she didn't think the hotel had blankets. She would try to find one if they had any. What hotel does'nt have blankets? Then on our 3rd day there the curtains wouldn't open. Mentioned it to the housekeeper she went over to the curtains to check out the problem and then said to me you got it caught on something. I said all I did was close the curtain the night before and the next morning we couldn't open it. She repeated again that we had done something to get it caught on something. She sounded annoyed. I found her attitude to be very rude. We certainly did not attempt to get the curtains caught on anything. She never attempted to fix the curtains or have it fixed. We spent the rest of our vacation not being able to properly open our curtains. We would leave our room early to get breakfast and then sit by the pool until 3pm. We got back to the rooms they were not cleaned. Had to call everyday to have someone come clean the room. Half hour later someone would come to clean the room. We had to sit in the balcony until she finished. Then there was water dripping from the light where the toilet is. Someone came and stopped the dripping but on our last night there it began to drip again that night. No one came. For such a beautiful hotel the professionalism of some of the needs to be addressed.
Stayed 5 nights in Jul 2024

8/10 Good

Vasyl, Nutley

Liked: Cleanliness, amenities, property conditions & facilities
Everything good, but service could be better
Stayed 7 nights in Apr 2024

6/10 Okay

Mitsha

Stayed 5 nights in Jul 2024

10/10 Excellent

Aubrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my Second time coming to Bahia Principe Grand in Jamaica. This time was even a better experience than last! I want to give major respect to the Food and Beverage Manager Antonio he definitely understands what a vacation experience supposed to be. No hassle! Everything no problem done!
Stayed 9 nights in Jul 2024

8/10 Good

Breanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We were blessed with the best unit in the property! It was an end until with a massive balcony. We loved our room and amenities.
Stayed 6 nights in Jun 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved everything
Stayed 3 nights in Jun 2024

10/10 Excellent

Onika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

MICHAEL u

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay was enjoyable! With the exception of first desk not giving me as a quest the full welcoming package! Such as towel card , wifi info. For (2) days there was no TV. Service I called front desk , they sent technician twice. He had no idea the problem. The tv message was pay bill. Do you think that was fair to me after paying my money for hotel room and service. I’m recovering from surgery and spend a lot of time in my room. No TV at all . I was not the only quest who was disappointed!!!!
Stayed 4 nights in Jul 2024

10/10 Excellent

FIONA KARLA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jul 2024

2/10 Terrible

Kamala

Need amenities and bettwr cuatomer relations to keep up with ambiance. Staff was rude, food poor
Stayed 6 nights in Jul 2024

8/10 Good

Carol

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall this property was ok, it would’ve been better if you could get toilet paper. We called almost every day for toilet paper. And am glad we bought wipes or we would be in trouble. In the beginning we had a hard time with the check in and didn’t get want we paid for as we were to have a king bed and two double beds but got two double beds only. Some of the customer service needs a haul up and then there are people like Amoy Black who did her best to make sure our stay was perfect. Thanks Amoy! Best customer service for that place was Amoy!
Stayed 7 nights in Jul 2024

8/10 Good

JOE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, a/c in rooms only. Hotel hallways and lobby are not air conditioned. It was very humid. Better maps should be given to guests as the app you need to download is not very. Informative.
Stayed 7 nights in Jul 2024