Bahia Principe Grand Jamaica - All Inclusive

4.0 star property
Family-friendly fun at the beach, with 3 outdoor pools

Photo gallery for Bahia Principe Grand Jamaica - All Inclusive

10 bars/lounges, swim-up bar, poolside bar, beach bar
Lobby
Plasma TV
Aerial view
Beach/ocean view

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Room service
The current price is AU$621
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
Salt Coppers Villa, Runaway Bay, Saint Ann
  • Green Grotto Caves
    ‪3 min drive‬
  • Cardiff Hall Beach
    ‪4 min drive‬
  • Ocean View Beach
    ‪4 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪58 min drive‬

Room options

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Junior Suite Ocean Front)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Sea View (Superior)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Plasma TV
Sofa bed - double
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Runaway Bay

At Bahia Principe Grand Jamaica - All Inclusive, you'll be connected to the convention centre and 1 km (0.6 mi) from Jamaica Beaches. Highlights at this all-inclusive property include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and reflexology. The buffet restaurant, Nyam, serves international cuisine and is open for breakfast, lunch and dinner. With 10 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and indoor swimming pool. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Runaway Bay property, you'll be 2.9 km (1.8 mi) from Green Grotto Caves and 3.9 km (2.4 mi) from Cardiff Hall Beach.

What's nearby

  • Green Grotto Caves - 3 min drive
  • Cardiff Hall Beach - 4 min drive
  • Ocean View Beach - 4 min drive
  • Runaway Bay Beach - 5 min drive
  • Flavours Beach - 5 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 66 min drive

Restaurants

  • ‪Las Olas - Rodizio - ‬13 min walk
  • ‪The Jasmin - ‬2 min walk
  • ‪Orquídea Buffet - ‬4 min walk
  • ‪picasso - ‬1 min walk
  • ‪Sunset Bar - ‬5 min walk

About this property

Bahia Principe Grand Jamaica - All Inclusive

Family-friendly fun at the beach, with 3 outdoor pools
Bahia Principe Grand Jamaica - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Bahia Principe Grand Jamaica - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 7 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

This 4-star Runaway Bay property is smoke free.

  • 850 guestrooms or units
  • 7 levels
  • 10 buildings
  • 7 dining venues
  • 10 bars or lounges
  • Built in 2007
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Bahia Principe Grand Jamaica - All Inclusive offers 850 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. This accommodation has separate sitting areas and is furnished with double sofa beds and dining tables. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead, complimentary toiletries and hairdryers.

This Runaway Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dolce Vita
  • Don Pablo
  • Mikado
  • Nyam
  • The Knife

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests should be aware that this property’s private beach has a clothing-optional area.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bahia Principe Grand Jamaica - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Bahia Principe Jamaica
Grand Bahia Principe Jamaica All Inclusive
Jamaica Grand Bahia Principe All Inclusive
Grand Bahia Principe Jamaica All Inclusive Runaway Bay
Bahia Principe Jamaica Inclus
Bahia Principe Grand Jamaica
Bahia Principe Grand Jamaica All Inclusive
Grand Bahia Principe Jamaica All Inclusive
Bahia Principe Grand Jamaica - All Inclusive Runaway Bay

Frequently asked questions

What is the cancellation policy at Bahia Principe Grand Jamaica - All Inclusive?

Bahia Principe Grand Jamaica - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bahia Principe Grand Jamaica - All Inclusive?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Bahia Principe Grand Jamaica - All Inclusive on 23 Mar 2025 start from AU$621.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bahia Principe Grand Jamaica - All Inclusive?

Yep, Bahia Principe Grand Jamaica - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Grand Jamaica - All Inclusive?

Yep, Bahia Principe Grand Jamaica - All Inclusive is on Jamaica Beaches, which travelers give top marks. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Bahia Principe Grand Jamaica - All Inclusive?

Yep, there is an onsite spa at Bahia Principe Grand Jamaica - All Inclusive. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Bahia Principe Grand Jamaica - All Inclusive have a pool?

Yep, and guests love it! Take your pick from 3 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Bahia Principe Grand Jamaica - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Bahia Principe Grand Jamaica - All Inclusive?

Bahia Principe Grand Jamaica - All Inclusive features 3 outdoor pools, a full-service spa and a nightclub. All guestrooms come with Private jetted baths and room service.

What makes Bahia Principe Grand Jamaica - All Inclusive a romantic place to stay?

1 hot tub, plus Jetted bath in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Grand Jamaica - All Inclusive.

Is Bahia Principe Grand Jamaica - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Bahia Principe Grand Jamaica - All Inclusive is a hit with families.

Are there hot tubs in the rooms at Bahia Principe Grand Jamaica - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Grand Jamaica - All Inclusive serve breakfast?

You bet, complimentary buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Grand Jamaica - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Grand Jamaica - All Inclusive?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Bahia Principe Grand Jamaica - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Grand Jamaica - All Inclusive?

No, pets and service animals are not allowed.

Is there a golf course on site at Bahia Principe Grand Jamaica - All Inclusive?

There is a golf course next to Bahia Principe Grand Jamaica - All Inclusive.

Bahia Principe Grand Jamaica - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 904 out of 2500 reviews
Rating 8 - Good. 625 out of 2500 reviews
Rating 6 - Okay. 421 out of 2500 reviews
Rating 4 - Poor. 237 out of 2500 reviews
Rating 2 - Terrible. 313 out of 2500 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Tejumeade

Liked: Staff & service
Disliked: Property conditions & facilities
Property is absolutely beautiful, however the rooms has roaches crawling everywhere. The toilet and drainage in the shower carries an unbelievable odor, upon arriving in the rooms. Something must be done about that, no way they could continue to operate this establishment in this manner, it’s rather too posh to have these issues.
Stayed 2 nights in Nov 2024

8/10 Good

Shane Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Stayed 7 nights in Nov 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hoping to be back one day
We love every moment. The property is Beautiful and the service was truly amazing. Every employee we came in touch with was the nicest person ever and seems genuinely interested in us. A special thanks to Ms. Tenisha in Guest Service/Concierge. She made our stay memorable. Thank you everyone. One Love
Stayed 4 nights in Nov 2024

8/10 Good

Rosana

Stayed 3 nights in Sep 2024

10/10 Excellent

Barrington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Nov 2024

6/10 Okay

Whitney

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Went here on a family vacation. It is a great place for kids. They have a water park area and kids club even though my little one is too young for it. The rooms were clean except for the tubs. I had to clean that out myself before feeling comfortable bathing my toddler in it. The food was average. We did the buffets most of the time but did try the steakhouse. Again average. The workers were great though for the most part. I liked that they had a rule that people couldn't hold spots by the pool. The pools were also really nice and accessible.
Stayed 3 nights in Nov 2024

10/10 Excellent

Chad

Stayed 5 nights in Oct 2024

8/10 Good

Awilda

Travelled with family
The property is beautiful but old and the air conditioner is poor once they fix it everything it will be great staff is amazing some are more helpful for others. Transportation is not great coming from the airport it took us over 3 hours wait to fill the bus then stopping in a Shop when everyone was tried going back to airport was better.also you are not able to go to every sit down restaurant it go by the dates you are there.
Stayed 4 nights in Nov 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great experience, clean and beautiful
Stayed 2 nights in Nov 2024

6/10 Okay

Melody

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The bed had bed bugs, as I had so many bites on my legs when I woke up that are different than mosquito bites.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, food and facilities very good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chelsea

Stayed 4 nights in Nov 2024

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well upkeep. I love that all the rooms have a balcony and was very clean and the minibar was constantly restock🥂 Food is excellent and the staff was also very professional, also great entertainment in the nighttime great entertainment by the pool and also great entertainment all over the property.❤️❤️ I would definitely recommend others on myself. Would come back here.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sachen

Liked: Cleanliness, staff & service, property conditions & facilities
I love the beach and the food is delicious.
Stayed 3 nights in Nov 2024

4/10 Poor

Gizelle

Travelled with family
Disliked: Cleanliness
This property rating is 7.5 when it should be 4.5. I am honestly disgusted by how the company keeps this property and lack of training to its fellow team members. You can see the staff overall in the departments are unhappy which causes lack of service.
Stayed 9 nights in Nov 2024

8/10 Good

Hafeez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like -- Restaurants not available to all guests or conciere not accommodating for new check in clients Noise in section 18 from the disco at night after 10 pm wheelchair accessibility for older guest was difficult even after explaining if the rooms can be changed as we booked through travelocity Overall the trip was good as this was my 2nd time in 4years at this resort. Staff was always pleasant and try to help in any way they can. Ally

6/10 Okay

Brenda Lee

Disliked: Staff & service, property conditions & facilities
My overall opinion
On arrival the room we were given was the worst location of a room i have ever been given it was back and beyond of the hotel, the view was dark as the balcony looked out onto the roots of trees. They did however change the room giving us a little more sunlight. All the rooms are very dated and in need of refurbishment the tv was small and not positioned on the wall which i think should be standard these days. They also seemed to have done a lot of patch up work in the rooms, using white filler everywhere and not done neatly 😳🙈. The staff were very friendly and would not walk past you without acknowledgement. This is very large hotel that could do with a larger team to ensure all bases are covered. The Entertainment was very poor they need a more vibrant team who engage more with guest, it could be a lack of resources from management. The food was a cooked a presented well however as the days went on the choices seemed to decrease and the energy from the service team got little flat. Would i go back to this hotel, i would certainly consider it especially if they made improvement to the rooms. Overall i did enjoy my short stay but I am a stickler for perfection
Stayed 3 nights in Nov 2024

6/10 Okay

Adrian

next
Stayed 3 nights in Oct 2024

2/10 Terrible

Nadine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are terrible and they have roaches the showers are dirty because all the house keeper does is make the bed and not to mention the food is disgusting. The same disgusting food they made for lunch is the same food you get for dinner the chefs needs to go because those chefs cannot cook at all. The meat is always super hard. When you make a complain no can even help so what is the point of complaining
Stayed 6 nights in Oct 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and easy to get around.
Stayed 8 nights in Oct 2024

8/10 Good

Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sewer in the room toilet needs improvement. Sewer scent was obnoxious!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sherwayne

Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Lots of mosquitoes. Charge my kids adult price.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ingrid

Stayed 2 nights in Aug 2024