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Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 3 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

Aerial view
Aerial view
On the beach, white sand, sun-loungers, beach umbrellas
Aerial view
Aerial view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
  • All-inclusive
  • Room service
  • Pool
  • 24/7 front desk
The price is AU$799
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
Salt Coppers, Runaway Bay, Saint Ann
  • Green Grotto Caves
    3 min drive
  • Cardiff Hall Beach
    4 min drive
  • Takara
    2 min walk
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    58 min drive

Room options

View all photos for Junior Suite, Sea View (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 56 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room, Oceanfront (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Room, Oceanfront (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Partial ocean view
  • Sleeps 3
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Junior Suite (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room, Oceanfront (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Room, Oceanfront (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 56 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Junior Suite, Sea View (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room, Oceanfront (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Room, Oceanfront (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Partial ocean view
  • Sleeps 3
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Junior Suite (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room, Oceanfront (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Room, Oceanfront (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Partial ocean view
  • Sleeps 3
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Junior Suite (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room, Oceanfront (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Junior Room, Oceanfront (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
  • Partial ocean view
  • Sleeps 3
  • 2 King Beds OR 1 Double Sofa Bed

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About the area

Runaway Bay

A luxury stay in Runaway Bay awaits you at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive. You'll be within a 10-minute walk of Jamaica Beaches and 3.2 km (2 mi) from Green Grotto Caves. Highlights at this all-inclusive property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, sports massages, body wraps and body scrubs along with access to the steam room. The restaurant, Takara, serves Asian cuisine and is open for dinner. With 4 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and outdoor tennis court. Other amenities include free Wi-Fi in public areas, a sauna and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Runaway Bay property, you'll be 4.1 km (2.6 mi) from Cardiff Hall Beach and 4.1 km (2.6 mi) from Ocean View Beach.

What's nearby

  • Green Grotto Caves - 3 min drive
  • Cardiff Hall Beach - 4 min drive
  • Ocean View Beach - 4 min drive
  • Runaway Bay Beach - 4 min drive
  • Puerto Seco Beach Park - 6 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 66 min drive

Restaurants

  • ‪Las Olas - Rodizio - ‬10 min walk
  • ‪The Jasmin - ‬2 min walk
  • ‪Orquídea Buffet - ‬8 min walk
  • ‪picasso - ‬4 min walk
  • ‪Sunset Bar - ‬9 min walk

About this property

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 5 bars/lounges. Public spaces have free WiFi. This Victorian property also offers outdoor tennis courts, a sauna and a fitness centre. Self parking is free.

This 4.5-star Runaway Bay property is smoke free.

  • 525 guestrooms or units
  • 7 levels
  • 4 buildings
  • 6 dining venues
  • 4 bars by the pool
  • 5 bars or lounges
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • 1 conference room
  • Swim-up bar
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive offers 525 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

This Runaway Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Jazmin Main Restaurant
  • Mikado Restaurant
  • Picasso
  • Rodizio Las Olas
  • Takara

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bicycles
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Personal motorised watercraft
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Luxury Bahia
Luxury Bahia Principe All Inclusive
Luxury Bahia Principe Runaway Bay
Luxury Bahia Principe Runaway Bay All Inclusive Adults Only
Luxury Runaway Bay
Runaway Bay Luxury Bahia Principe
Bahia Principe Luxury Runaway Bay
Bahia Principe Luxury Runaway Bay All Inclusive
Luxury Bahia Principe Runaway Bay All Inclusive Adults Only
Bahia Principe Luxury Runaway Bay Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive on 23 Dec 2024 start from AU$799.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Yep, Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Yep, Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive is a short 8-minute walk from Jamaica Beaches. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Yep, there is an onsite spa at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive features 4 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive.

Is Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive family-friendly?

No, Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive serve breakfast?

You bet, free buffet breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Relax with a coldie at the 4 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1251 out of 2380 reviews" "
Rating 8 - Good. 566 out of 2380 reviews" "
Rating 6 - Okay. 296 out of 2380 reviews" "
Rating 4 - Poor. 135 out of 2380 reviews" "
Rating 2 - Terrible. 132 out of 2380 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Crystal, Brooklyn

Liked: Staff & service, amenities
Stayed 7 nights in Aug 2024

10/10 Excellent

Shawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 5 nights in Jul 2024

10/10 Excellent

Ahmed, New York

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 7 nights in Sep 2024

8/10 Good

Maiquyen

Stayed 6 nights in Aug 2024

8/10 Good

CHERYL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was infested with mosqutios couldnt sleep once it was sprayed down the we enjoyed the rest of the stay. Staff very freindly and helpful and the food was Awesome
Stayed 5 nights in Sep 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

FRANCELYS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and safe; my room was very comfortable with many amenities and a beautiful view from the balcony. Room service was personable and fast; the Spa staff was nice and the Relaxing massage was just ok; Food was just average. My suggestions would be that every customer be greeted with a smile, at check-in, staff should offer things to do while waiting for your room, and drinks could be stronger. Overall, it was an excellent experience and I would definitely return.
Stayed 5 nights in Sep 2024

4/10 Poor

Floyd, Dallas

Stayed 5 nights in Aug 2024

10/10 Excellent

Pierre

Liked: Cleanliness
Stayed 5 nights in Sep 2024

8/10 Good

Dwight

Stayed 3 nights in Aug 2024

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff, beautiful property with great beach areas and snorkeling bb
Stayed 8 nights in Sep 2024

10/10 Excellent

Cynthia Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice vacation spot
Stayed 4 nights in Jul 2024

6/10 Okay

David Robert

Disliked: Amenities
This vacation was found by searching “ adult-only” and “all-inclusive”. Those two things used to mean the words they say, not at this resort and apparently Expedia goes along with this charade. Our 1/3 of the resort was adult only and we were told we could use the restaurants and facilities for both sides. Which was not true we were never able to book a nice dinner at any of the nice advertised restaurants our entire 8 day stay, apparently these are reserved for people on the grand side or “priveleged” guest who were tricked into buying time shares and have the actual all-inclusive treatment. Nice facility, pretty clean and it was about 50/50 finding a nice or rude staff member, alot were not helpful if you weren’t tipping. My advice is save it on the back end go to Sandals where those words mean something and it will cost you the same in the end. All that being said if you want a 30 spring break vibe its great for that and maybe small groups of friends instead of couples looking for romance.
Stayed 7 nights in Sep 2024

8/10 Good

Lakesha, Greensboro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint that I have is all the mosquitoes that was in my room. However, I didn’t mention it to the front desk. But I did mention it to the house keeper the day before I checked out, and she told me to tell the front desk. I didn’t see the point since I was checking out the next morning. But I know for a fact my issue would have been resolved. They are very thorough and accommodating.
Stayed 5 nights in Sep 2024

6/10 Okay

Mwosi

Stayed 4 nights in Aug 2024

10/10 Excellent

Charles Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and friendly Staff was very helpful and the pools were great.
Stayed 4 nights in Aug 2024

8/10 Good

Nadene

Liked: Cleanliness, staff & service, property conditions & facilities
The entertainment was great I will come again
Stayed 6 nights in Aug 2024

10/10 Excellent

Chandra D

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Roodeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
There was some form off comfort but it is over rated . The hotel has a lot of staff especially what is called the privilege club is a scam. They almost scam my wife and I $60,000. It’s just terrible. Food and dining options was good . Rooms had roaches
Stayed 7 nights in May 2024

6/10 Okay

Vanessa

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had some problems at the hotel, the elevator was not in good condition. My fiancé and I stayed on the fourth floor and for two days we were without an elevator. There were cockroaches in some restaurants, the water on the beach is beautiful but it is impossible to swim because it is very shallow and you cannot go beyond the rock. The adults-only section requires urgent renovation. I would not stay at the hotel again. More attention is needed in some aspects. I spent money and didn't enjoy it.
Stayed 4 nights in Aug 2024

8/10 Good

Dayanara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice and helpful. The only “bad” thing was the food. I’ve previously stayed in the Grand Bahia side and the food was so much better. If the food quality and options were good, it would be a complete 5 star.
Stayed 4 nights in Sep 2024

6/10 Okay

Fuad Al

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food was very bad. No options. All restaurants were taking forever to deliver a tiny portion of food. And the bars were under maintenance. Very terrible aminities. The only thing was working is the pool
Stayed 4 nights in Aug 2024