Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

Aerial view
Aerial view
On the beach, white sand, sun-loungers, beach umbrellas
Aerial view
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
The current price is AU$570
includes taxes & fees
1 May - 2 May

Explore the area

Map
Salt Coppers, Runaway Bay, Saint Ann
  • Cardiff Hall Beach
    ‪4 min drive‬
  • Ocean View Beach
    ‪4 min drive‬
  • Runaway Bay Beach
    ‪4 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪58 min drive‬

Room options

Junior Suite, Sea View (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • Sea view
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Room, Oceanfront (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • Partial ocean view
  • Sleeps 3
  • 2 King Beds OR 1 Double Sofa Bed

Junior Suite (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Room, Oceanfront (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • Partial ocean view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Junior Suite, Sea View (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Room, Oceanfront (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • Partial ocean view
  • Sleeps 3
  • 2 King Beds OR 1 Double Sofa Bed

Junior Suite (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Room, Oceanfront (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • Partial ocean view
  • Sleeps 3
  • 2 King Beds OR 1 Double Sofa Bed

Junior Suite (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Sofa bed
  • Sea view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Room, Oceanfront (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Pillow menu
Blackout curtains
  • Partial ocean view
  • Sleeps 3
  • 2 King Beds OR 1 Double Sofa Bed

About the area

Runaway Bay

A luxury stay in Runaway Bay awaits you at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive. You'll be within a 10-minute walk of Jamaica Beaches and 3.2 km (2 mi) from Green Grotto Caves. Highlights at this all-inclusive property include 6 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, sports massages, body wraps and body scrubs along with access to the steam room. The restaurant, Takara, serves Asian cuisine and is open for dinner. With 4 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site gym and outdoor tennis court. Other amenities include free Wi-Fi in public areas, a sauna and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Runaway Bay property, you'll be 4.1 km (2.6 mi) from Ocean View Beach and 4.1 km (2.6 mi) from Cardiff Hall Beach.

What's nearby

  • Green Grotto Caves - 3 min drive - 3.1 km
  • Cardiff Hall Beach - 4 min drive - 2.6 km
  • Ocean View Beach - 4 min drive - 2.6 km
  • Runaway Bay Beach - 4 min drive - 2.9 km
  • Flavours Beach - 4 min drive - 3.0 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 66 min drive

Restaurants

  • ‪Las Olas - Rodizio - ‬10 min walk
  • ‪The Jasmin - ‬2 min walk
  • ‪Orquídea Buffet - ‬8 min walk
  • ‪picasso - ‬4 min walk
  • ‪Sunset Bar - ‬9 min walk

About this property

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 5 bars/lounges. Public spaces have free WiFi. This Victorian property also offers outdoor tennis courts, a sauna and a fitness centre. Self parking is free.

This 4.5-star Runaway Bay property is smoke free.

  • 525 guestrooms or units
  • 7 levels
  • 4 buildings
  • 6 dining venues
  • 4 bars by the pool
  • 5 bars or lounges
  • Built in 2015
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • 1 conference room
  • Swim-up bar
Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive offers 525 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Runaway Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Jazmin Main Restaurant
  • Mikado Restaurant
  • Picasso
  • Rodizio Las Olas
  • Takara

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bicycles
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Personal motorised watercraft
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa treatment rooms
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses eco-friendly cleaning products.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Luxury Bahia
Luxury Bahia Principe All Inclusive
Luxury Bahia Principe Runaway Bay
Luxury Bahia Principe Runaway Bay All Inclusive Adults Only
Luxury Runaway Bay
Runaway Bay Luxury Bahia Principe
Bahia Principe Luxury Runaway Bay
Bahia Principe Luxury Runaway Bay All Inclusive
Luxury Bahia Principe Runaway Bay All Inclusive Adults Only
Bahia Principe Luxury Runaway Bay Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive on 1 May 2025 start from AU$570.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Yep, Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive has a free self car park.

Are there any beaches close to Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Yep, Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive is a short 8-minute walk from Jamaica Beaches. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Yep, there is an onsite spa at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive features 4 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive a romantic place to stay?

Couples spa treatments and 24-hour room service, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive.

Is Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive family-friendly?

No, Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive serve breakfast?

You bet, free buffet breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Relax with a coldie at the 4 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Bahia Principe Luxury Runaway Bay - Adults Only - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1295 out of 2444 reviews
Rating 8 - Good. 572 out of 2444 reviews
Rating 6 - Okay. 300 out of 2444 reviews
Rating 4 - Poor. 143 out of 2444 reviews
Rating 2 - Terrible. 134 out of 2444 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Stayed 7 nights in Dec 2024

10/10 Excellent

Jaclyn Ann

Stayed 4 nights in Nov 2024

4/10 Poor

Saima

Travelled with group
Disliked: Amenities, property conditions & facilities
Depending on who you are interacting with on the staff they are either incredibly nice or incredibly. What bothered me most about the stay was 2 things 1) I couldn't make any reservations using the website when I booked months in advance at any of the restaurants (I tried calling, emailing, even set up a Bahia account) and when I got there for my stay I was notified that all restaurants were booked. 2) At the buffet which is where we had to eat most of the time because of #1 things were improperly mislabeled. And that became a huge problem because what someone was told was meat ended up being seafood and caused an allergy.
Stayed 6 nights in Dec 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wasn’t able to make reservations to a handful of restaurants as they were all booked
Stayed 4 nights in Dec 2024

10/10 Excellent

Triston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing, quality guests, no children and good staff
Stayed 4 nights in Dec 2024

10/10 Excellent

MARCUS JEROME

Liked: Cleanliness, staff & service, property conditions & facilities
The best part about the resort is the STAFF! OMG…extremely nice and welcoming. From check-in, room service, waitresses and waiters, pool entertainers, and bartenders…all exceeded my expectations. Thank you and my and I will be back with family and friends
Stayed 4 nights in Dec 2024

10/10 Excellent

Destiny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at this resort. We were here about 8 years ago and stayed at the grand side. It wasn’t the greatest experience. This time we stayed in the luxury side and it was absolutely amazing. We were sure to make dinner reservations ahead of time and received the VIP room upgrade. Service and staff were perfect. There was plenty of entertainment all day and night.
Stayed 5 nights in Dec 2024

10/10 Excellent

Devani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Wonderful bartenders, house keepers and guest services.
Stayed 9 nights in Dec 2024

6/10 Okay

Sepideh

Nice big resort. Great buffet and a great person named crazy legs who is the life of this resort. He goes above and beyond to help everyone. Great asset. When we arrived at 10 pm the restaurant was closed and were told to go to our rooms and order room service. It never arrived and after waiting an hour we called and they said they never got our order. Generally very disorganized in restaurants. In Don Pablo our reservation was at 9 pm and we did not get our meal till 10 pm and when the food arrived it was very small in portion. The buffet is really good though. Pool is beautiful and clean and the entertainment staff are top notch. Generally satisfied without being impressed. Also awful wifi. Beautiful grounds and view. The staff are quite lazy and on their phone a lot. Not that friendly
Stayed 7 nights in Dec 2024

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
Unpleasant the up keep of the room I stayed was less than desirable from peeling ceiling to broken shower head which result in the bathroom underwater I will never visit the is hotel again.
Stayed 5 nights in Dec 2024

4/10 Poor

Zabrina

Disliked: Cleanliness
Not a five star luxury hotel.
Stayed 7 nights in Dec 2024

10/10 Excellent

Rammohan, Dunlap

Liked: Amenities
Pleasant stay !!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Kirby A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Maegan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 5 nights in Dec 2024

10/10 Excellent

Arif Alamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Darren Des

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great all inclusive to spend time with the family over Christmas. The adult side was slower the the family side. The beach is great for peace and quiet. Snorkeling was awesome. Believe it or not the Jasmine buffet was better than the a la carte dining options. A MUST do is walk as far as you can on the beach through the family side and have a drink and the jerk chicken at the shack over there, WOW, it was the best.
Stayed 6 nights in Dec 2024

2/10 Terrible

Donnalissa

Stayed 3 nights in Dec 2024

6/10 Okay

Troy

Stayed 4 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice place will be back to visit
Stayed 7 nights in Dec 2024

8/10 Good

Veronica

Stayed 7 nights in Dec 2024

8/10 Good

Ketul

Travelled with family
Liked: Staff & service, amenities
Our stay was decent. There are a few qualms. To start, due to the humidity, there was mold in our lampshades in our room and noticeably on certain walls/surfaces. Some corridors had loud noises despite quiet signs. However, the size of the rooms were spacious. The musicians at night were AMAZING and had the best presence! During the day, we did not appreciate how many loud activities there were planned. The day we landed, we were all hungry and tired and the food options were very disappointing. The food served in the buffets are pretty much the same every day and have food that is either over cooked or poorly seasoned. The salmon however was delicious. In the restaurants, they did not offer enough vegetarian options. The desserts were so bad, the chocolate desserts did NOT taste like chocolate. DO NOT GET THE CHOCOLATE DESSERTS. However, the customer service and kindness of the staff was incredible. The service at Picasso and Takara restaurants were amazing and all the employees were energetic, fun, and welcoming. We did like how large the pool areas were. The coves were also beautiful. Overall, 7/10.
Stayed 6 nights in Dec 2024

8/10 Good

Daniel H

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great vacation with my all adult family! I have a mobility problem and asked for a room near the lobby, but what I got was a bit of a walk to get to the entertainment/ restaurant/lobby areas. There is an ice bucket provided in the room, but not an ice machine anywhere in the hotel for guests. The activity coordinator, Kemon was a standout in creating fun and enjoyment throughout our stay. Overall, I would recommend this property if you plan on spending most of your time on-site.
Stayed 7 nights in Dec 2024

10/10 Excellent

Hayley Alejandra

Stayed 6 nights in Nov 2024

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The entertainment staff were tops. Crazy legs and Thunder were the best! The Front desk was not responsive to our requests, we did not get the double bed rooms we reserved. We did not get a working blow dryer or fix the privacy screen to the bathroom.
Stayed 6 nights in Dec 2024

8/10 Good

Brandon Dwyane

Stayed 7 nights in Dec 2024