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Excellence Oyster Bay - Adults Only All Inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Excellence Oyster Bay - Adults Only All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Beach bar
Premium bedding, minibar, in-room safe, individually decorated
View from room
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Peninsula Oyster Bay, Falmouth
  • Blue Waters Beach Club
    ‪5 min drive‬
  • Luminous Lagoon
    ‪6 min drive‬
  • Jamaica Swamp Safari Village
    ‪11 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪39 min drive‬

Room options

View all photos for Excellence Club Rooftop Terrace Suite with Plunge Pool Ocean Front + 20% OFF SPA

View from room

Excellence Club Rooftop Terrace Suite with Plunge Pool Ocean Front + 20% OFF SPA

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
  • 89 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beach House Suite with Plunge Pool Ocean Front + 20% OFF SPA

View from room

Excellence Club Beach House Suite with Plunge Pool Ocean Front + 20% OFF SPA

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front + 20% OFF SPA

View from room

Excellence Club Junior Suite Ocean Front + 20% OFF SPA

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Premium bedding, minibar, in-room safe, individually decorated

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Suite Rooftop Terrace with Plunge Pool Ocean Front

View from room

Imperial Suite Rooftop Terrace with Plunge Pool Ocean Front

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
  • 130 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean Front

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite Ocean Front

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
  • 74 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Villa With Private Pool

View from room

Beach Villa With Private Pool

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
  • 140 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Premium bedding, minibar, in-room safe, individually decorated

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Rooftop Terrace Suite Plunge Pool + 20% OFF SPA

Premium bedding, minibar, in-room safe, individually decorated

Excellence Club Honeymoon Rooftop Terrace Suite Plunge Pool + 20% OFF SPA

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
  • 102 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Run of the House

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite Run of the House

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
  • 74 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE WITH PRIVATE POOL

Premium bedding, minibar, in-room safe, individually decorated

FREE UPGRADE TO JUNIOR SUITE WITH PRIVATE POOL

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Plunge Pool Garden View

View from room

Junior Suite with Plunge Pool Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Partial Ocean View + 20% OFF SPA

View from room

Excellence Club Junior Suite Partial Ocean View + 20% OFF SPA

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
  • 74 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Plunge Pool Ocean Front

View from room

Junior Suite with Plunge Pool Ocean Front

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
  • 84 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN FRONT

Premium bedding, minibar, in-room safe, individually decorated

FREE UPGRADE TO JUNIOR SUITE OCEAN FRONT

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View

View from room

Junior Suite Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Sofa bed - twin
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE PARTIAL OCEAN VIEW

Premium bedding, minibar, in-room safe, individually decorated

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE PARTIAL OCEAN VIEW

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Hairdryer
  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront House Suite With Plunge Pool + 20% OFF SPA

Premium bedding, minibar, in-room safe, individually decorated

Excellence Club Beachfront House Suite With Plunge Pool + 20% OFF SPA

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite With Private Pool

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite With Private Pool

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Falmouth

A luxury stay in Falmouth awaits you at Excellence Oyster Bay - Adults Only All Inclusive. You'll be within a 10-minute walk of Jamaica Beaches and 2.7 km (1.7 mi) from Blue Waters Beach Club. Highlights at this all-inclusive property include 11 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Miilé Spa can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The fine-dining restaurant, Chez Isabelle, serves French cuisine and is open for dinner. With 3 poolside bars and 10 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 hot tubs and gym. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. There's also the convenience of an airport shuttle. .Attractions in proximity to this 5-property class Falmouth property include Rose Hall Great House and Montego Bay Marine Park.

What's nearby

  • Blue Waters Beach Club - 5 min drive - 2.8 km
  • Luminous Lagoon - 6 min drive - 3.4 km
  • Burwood Beach - 7 min drive - 5.0 km
  • Martha Brae River - 7 min drive - 4.1 km
  • Jamaica Swamp Safari Village - 11 min drive - 9.0 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 39 min drive

Restaurants

  • ‪Captain's Market - ‬15 min drive
  • ‪Steakhouse - ‬15 min drive
  • ‪Kfc - ‬10 min drive
  • ‪Royalton Sands Beach Bar - ‬7 min drive
  • Martini Bar

About this property

Excellence Oyster Bay - Adults Only All Inclusive

Adults-only beachfront property with 2 outdoor pools
Excellence Oyster Bay - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Excellence Oyster Bay - Adults Only All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 11 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 10 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a sauna, a fitness centre and a garden.

Smoking is allowed in designated areas at this 5-star Falmouth property.

  • 315 guestrooms or units
  • 3 levels
  • 11 dining venues
  • 3 bars by the pool
  • 10 bars or lounges
  • Built in 2018
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Excellence Oyster Bay - Adults Only All Inclusive offers 315 accommodations with minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Falmouth property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Miilé Spa has 13 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 3 poolside bars
  • A coffee shop/cafe

Restaurants on site

  • Chez Isabelle
  • Spice
  • The Grill
  • The Kitchen Table
  • The Lobster House

Things to do

  • 2 outdoor pools
  • 4 hot tubs
  • Boat tours
  • Full-service spa
  • Gym
  • Kayaking
  • Sailing
  • Sauna
  • Snorkelling

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (116 centimetre high)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Oyster Bay - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JMD 38844.51 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Excellence Oyster Bay Adults All-Inclusive Falmouth
Excellence Oyster Bay Adults All-Inclusive
Excellence Oyster Adults Incl
Excellence Oyster Bay Adults Only All Inclusive
Excellence Oyster Bay - Adults Only All Inclusive Falmouth

Frequently asked questions

What is the cancellation policy at Excellence Oyster Bay - Adults Only All Inclusive?

Excellence Oyster Bay - Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Excellence Oyster Bay - Adults Only All Inclusive?

Yep, Excellence Oyster Bay - Adults Only All Inclusive is on Jamaica Beaches, which travelers give top marks. Fun beach activities include snorkelling, kayaking and sailing. You can also find boat tours.

Is there a spa on site at Excellence Oyster Bay - Adults Only All Inclusive?

Yep, Miilé Spa is available for guests. It has 4 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Excellence Oyster Bay - Adults Only All Inclusive have a pool?

Yep, and guests recommend it! Excellence Oyster Bay - Adults Only All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Excellence Oyster Bay - Adults Only All Inclusive?

Excellence Oyster Bay - Adults Only All Inclusive features a private beach, 3 poolside bars and 2 outdoor pools. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Excellence Oyster Bay - Adults Only All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Excellence Oyster Bay - Adults Only All Inclusive.

Is Excellence Oyster Bay - Adults Only All Inclusive family-friendly?

No, Excellence Oyster Bay - Adults Only All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Excellence Oyster Bay - Adults Only All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Excellence Oyster Bay - Adults Only All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Excellence Oyster Bay - Adults Only All Inclusive?

Relax with a coldie at the 3 poolside bars or 10 lounge bars, and grab a meal at the onsite restaurant that serves French cuisine.

What time are check-in & check-out at Excellence Oyster Bay - Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Excellence Oyster Bay - Adults Only All Inclusive?

No, pets and service animals are not allowed.

Excellence Oyster Bay - Adults Only All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 853 out of 1241 reviews
Rating 8 - Good. 220 out of 1241 reviews
Rating 6 - Okay. 81 out of 1241 reviews
Rating 4 - Poor. 43 out of 1241 reviews
Rating 2 - Terrible. 44 out of 1241 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved it
Stayed 3 nights in Dec 2024

4/10 Poor

monica l

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The property is beautiful however the couch and love seat in the room looked soiled and so nasty as we requested our room to be changed but was told it was just wear and tear
Stayed 3 nights in Dec 2024

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had I not already stayed at an excellence resort last year(Dominican republic) I would of probably given 5 stars. Unfortunately in comparison oyster bay has a few things to work on. A big reason we immediately started looking to book another vacation with an excellence resort was the staff interactions and the great variety of activities to participate in. We are early risers and in the Dominican Republic the pool games/activities/yoga started early and continued all day. The staff was very friendly and interactive and got you involved. The staff at oyster bay was very friendly but at times I felt like they were on vacation too. I think we had drink service to our lounge chairs twice in the 6 days we stayed so you are kinda on your own as far as ordering and grabbing your own drinks. I do no want to discount how beautiful the property is and how wonderful the food was but for me there definitely is room for improvement
Stayed 6 nights in Dec 2024

10/10 Excellent

Deliah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private beach was great. Fresh coconuts every morning and plenty of options for restaurants. Pools were in awkward places by restaurants. The spa is small but the staff is lovely. Being that the property is so new, I was shocked to see they need a little updating already. It could be a little cleaner but the rooms are beautiful. The food is good for resort food and there are great options for excursions. We felt very safe. The service is a little slow, but if you don’t mind that, you’ll be fine. There’s a coffee bar that’s open late and it’s very good. Most of the entertainment was good. The staff is wonderful there and you’ll enjoy your stay.
Stayed 4 nights in Dec 2024

8/10 Good

Nawshin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good if you plan to do nothing but sit by the beach
Stayed 4 nights in Dec 2024

4/10 Poor

Tiffany

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
do NOT come here unless you don’t mind waiting 2 hours for your food to come out. the customer service is actually terrible. as there is no buffet available other than breakfast, we had to dine-in for every meal. EVERY restaurant we were met with waiters with attitudes and a could-not-care less mindset about you, whether your food comes out, or how long you have to wait. on top of that, it was a complete freestyle of what came out of the kitchen. ordered a hamburger? they’re coming out with a fish, or forgetting altogether that you ordered something in the first place. we felt completely duped of the all-inclusive service and food that was promised and that we paid for, ultimately leaving us with an experience marked with frustration. would not come back. such a shame for such a beautiful property…
Stayed 3 nights in Dec 2024

8/10 Good

Cearra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part the customer service is amazing at the resort. It’s very beautiful and relaxing but has limited options of activities & very expensive to travel off of the resort
Stayed 6 nights in Dec 2024

6/10 Okay

Margot Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

4/10 Poor

kamyar

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
You will get bored on night time, no club, poor entertainment and facilities, boring shows and dj
Stayed 4 nights in Dec 2024

10/10 Excellent

Phalguna, Palo Alto

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great
Stayed 4 nights in Dec 2024

10/10 Excellent

David Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded Expectations!
Stayed 6 nights in Dec 2024

2/10 Terrible

Marquita

Birthday Trip was ruined!!! All the workers went on strike and we were not notified until we got dressed and showed up to the restaurants. We were told by the manager Ana that we would be refunded for one night for the inconvenience. I have been calling for over a month and the hotel has refused to respond to our emails/ phone calls. We were given this in writing and the hotel still has not refunded us. This is a luxury resort and we did not receive luxury services. I will not be returning to this resort.
Stayed 3 nights in Nov 2024

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The views are amazing. We loved our room and staff. Our roof did spring a water leak in the bathroom the last day. The food was good but could be better.
Stayed 5 nights in Dec 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

shafat

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Nov 2024

8/10 Good

Yollande, Brooklyn

Liked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Stayed 4 nights in Sep 2024

8/10 Good

Adam, Newport Beach

Stayed 5 nights in Nov 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellence, you owe us nothing—in fact, we owe you! My husband and I chose Excellence to celebrate my birthday and our anniversary, and it was the perfect decision. Everything was outstanding—the staff, the beautifully maintained grounds, and the amazing food (always served hot!). We truly enjoyed ourselves and appreciated the privacy of the experience. At no point did we feel bothered by staff or other guests—it was serene and seamless throughout. We’ve been raving about our stay since we returned and cannot wait to come back!
Stayed 3 nights in Dec 2024

10/10 Excellent

Mario G

Stayed 6 nights in Nov 2024

10/10 Excellent

Hassan, Simpsonville

Stayed 5 nights in Dec 2024

10/10 Excellent

antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Rohit

Stayed 4 nights in Nov 2024

4/10 Poor

Alexis

Stayed 3 nights in Dec 2024

10/10 Excellent

Charles Edward Renfroe

Stayed 5 nights in Nov 2024