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Excellence Oyster Bay - Adults Only All Inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Excellence Oyster Bay - Adults Only All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
View from room
Reception
View from property
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Peninsula Oyster Bay, Falmouth
  • Blue Waters Beach Club
    ‪5 min drive‬
  • Luminous Lagoon
    ‪6 min drive‬
  • Jamaica Swamp Safari Village
    ‪11 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪39 min drive‬

Room options

View all photos for Excellence Club Rooftop Terrace Suite with Plunge Pool Ocean Front + 20% OFF SPA

View from room

Excellence Club Rooftop Terrace Suite with Plunge Pool Ocean Front + 20% OFF SPA

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Separate bath and shower
  • Ocean view
  • 89 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beach House Suite with Plunge Pool Ocean Front + 20% OFF SPA

View from room

Excellence Club Beach House Suite with Plunge Pool Ocean Front + 20% OFF SPA

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Separate bath and shower
  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front + 20% OFF SPA

View from room

Excellence Club Junior Suite Ocean Front + 20% OFF SPA

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Separate bath and shower
  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Premium bedding, minibar, in-room safe, individually decorated

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Suite Rooftop Terrace with Plunge Pool Ocean Front

View from room

Imperial Suite Rooftop Terrace with Plunge Pool Ocean Front

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
  • Ocean view
  • 130 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean Front

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite Ocean Front

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Separate bath and shower
  • Ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beach Villa With Private Pool

View from room

Beach Villa With Private Pool

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Separate bedroom
  • Ocean view
  • 140 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Premium bedding, minibar, in-room safe, individually decorated

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Separate bath and shower
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Rooftop Terrace Suite Plunge Pool + 20% OFF SPA

Premium bedding, minibar, in-room safe, individually decorated

Excellence Club Honeymoon Rooftop Terrace Suite Plunge Pool + 20% OFF SPA

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Separate bath and shower
  • Ocean view
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Run of the House

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite Run of the House

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
  • City view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE WITH PRIVATE POOL

Premium bedding, minibar, in-room safe, individually decorated

FREE UPGRADE TO JUNIOR SUITE WITH PRIVATE POOL

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Separate bath and shower
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Plunge Pool Garden View

View from room

Junior Suite with Plunge Pool Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Partial Ocean View + 20% OFF SPA

View from room

Excellence Club Junior Suite Partial Ocean View + 20% OFF SPA

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
  • Partial ocean view
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Plunge Pool Ocean Front

View from room

Junior Suite with Plunge Pool Ocean Front

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
  • Ocean view
  • 84 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN FRONT

Premium bedding, minibar, in-room safe, individually decorated

FREE UPGRADE TO JUNIOR SUITE OCEAN FRONT

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Separate bath and shower
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View

View from room

Junior Suite Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Sofa bed
Premium bedding
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE PARTIAL OCEAN VIEW

Premium bedding, minibar, in-room safe, individually decorated

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE PARTIAL OCEAN VIEW

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Separate bath and shower
  • Ocean view
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront House Suite With Plunge Pool + 20% OFF SPA

Premium bedding, minibar, in-room safe, individually decorated

Excellence Club Beachfront House Suite With Plunge Pool + 20% OFF SPA

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Separate bedroom
Premium bedding
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite With Private Pool

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite With Private Pool

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Flat-screen TV
Sofa bed
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Falmouth

A luxury stay in Falmouth awaits you at Excellence Oyster Bay - Adults Only All Inclusive. You'll be within a 10-minute walk of Jamaica Beaches and 2.7 km (1.7 mi) from Blue Waters Beach Club. Highlights at this all-inclusive property include 11 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Miilé Spa can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The fine-dining restaurant, Chez Isabelle, serves French cuisine and is open for dinner. With 3 poolside bars and 10 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 4 hot tubs and gym. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. There's also the convenience of an airport shuttle. .Within a 30-minute drive of this 5-property class Falmouth property, attractions include Montego Bay Convention Centre and Rose Hall Great House.

What's nearby

  • Blue Waters Beach Club - 5 min drive - 2.8 km
  • Luminous Lagoon - 6 min drive - 3.4 km
  • Burwood Beach - 7 min drive - 5.0 km
  • Martha Brae River - 7 min drive - 4.1 km
  • Jamaica Swamp Safari Village - 11 min drive - 9.0 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 39 min drive

Restaurants

  • ‪Captain's Market - ‬15 min drive
  • ‪Steakhouse - ‬15 min drive
  • ‪Kfc - ‬10 min drive
  • ‪Royalton Sands Beach Bar - ‬7 min drive
  • Martini Bar

About this property

Excellence Oyster Bay - Adults Only All Inclusive

Adults-only beachfront property with 2 outdoor pools
Excellence Oyster Bay - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Excellence Oyster Bay - Adults Only All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 11 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 10 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a sauna, a fitness centre and a garden.

Smoking is allowed in designated areas at this 5-star Falmouth property.

  • 315 guestrooms or units
  • 3 levels
  • 11 dining venues
  • 3 bars by the pool
  • 10 bars or lounges
  • Built in 2018
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Excellence Oyster Bay - Adults Only All Inclusive offers 315 accommodations with minibars and a safe. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Falmouth property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Miilé Spa has 13 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 3 poolside bars
  • A coffee shop/cafe

Restaurants on site

  • Chez Isabelle
  • Spice
  • The Grill
  • The Kitchen Table
  • The Lobster House

Things to do

  • 2 outdoor pools
  • 4 hot tubs
  • Boat tours
  • Full-service spa
  • Gym
  • Kayaking
  • Sailing
  • Sauna
  • Snorkelling

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (116 centimetre high)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Oyster Bay - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JMD 38844.51 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Excellence Oyster Bay Adults All-Inclusive Falmouth
Excellence Oyster Bay Adults All-Inclusive
Excellence Oyster Adults Incl
Excellence Oyster Bay Adults Only All Inclusive
Excellence Oyster Bay - Adults Only All Inclusive Falmouth

Frequently asked questions

What is the cancellation policy at Excellence Oyster Bay - Adults Only All Inclusive?

Excellence Oyster Bay - Adults Only All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Excellence Oyster Bay - Adults Only All Inclusive?

Yep, Excellence Oyster Bay - Adults Only All Inclusive is on Jamaica Beaches, which travelers give top marks. Fun beach activities include snorkelling, kayaking and sailing. You can also find boat tours.

Is there a spa on site at Excellence Oyster Bay - Adults Only All Inclusive?

Yep, Miilé Spa is available for guests. It has 4 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Excellence Oyster Bay - Adults Only All Inclusive have a pool?

Yep, and guests recommend it! Excellence Oyster Bay - Adults Only All Inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

What luxury perks are available at Excellence Oyster Bay - Adults Only All Inclusive?

Excellence Oyster Bay - Adults Only All Inclusive features a private beach, 3 poolside bars and 2 outdoor pools. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Excellence Oyster Bay - Adults Only All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Excellence Oyster Bay - Adults Only All Inclusive.

Is Excellence Oyster Bay - Adults Only All Inclusive family-friendly?

No, Excellence Oyster Bay - Adults Only All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Excellence Oyster Bay - Adults Only All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Excellence Oyster Bay - Adults Only All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Excellence Oyster Bay - Adults Only All Inclusive?

Relax with a coldie at the 3 poolside bars or 10 lounge bars, and grab a meal at the onsite restaurant that serves French cuisine.

What time are check-in & check-out at Excellence Oyster Bay - Adults Only All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Excellence Oyster Bay - Adults Only All Inclusive?

No, pets and service animals are not allowed.

Excellence Oyster Bay - Adults Only All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 727 out of 1016 reviews
Rating 8 - Good. 162 out of 1016 reviews
Rating 6 - Okay. 60 out of 1016 reviews
Rating 4 - Poor. 33 out of 1016 reviews
Rating 2 - Terrible. 34 out of 1016 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

ali

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this property to anyone. It feels like a waste of time and money. We paid extra for an oceanfront room, but upon checking in, we discovered that their "oceanfront" is actually just an ocean view. This feels like false advertising. The dining experience was frustrating as well—long waits of several hours for lunch and dinner due to the limited seating in their small restaurants, which seem inadequate for a property with 350 rooms. We came here expecting to relax, but the numerous rules and restrictions made it difficult to enjoy our stay. The atmosphere felt more suited to hosting wedding parties than providing a relaxing vacation experience. This will be our first and last visit to Excellence Resorts.
Stayed 6 nights in Jan 2025

10/10 Excellent

Mona, Staten Island

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, the room was clean and service was good
Stayed 8 nights in Jan 2025

10/10 Excellent

chris

Stayed 7 nights in Jan 2025

10/10 Excellent

Irving

Stayed 3 nights in Jan 2025

10/10 Excellent

Estefania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ryan

Stayed 6 nights in Dec 2024

2/10 Terrible

Mackenzie

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs and roaches
Stayed 5 nights in Jan 2025

10/10 Excellent

Hector

Stayed 4 nights in Jan 2025

10/10 Excellent

Tyler, Moose Jaw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Excellence Oyster Bay, food was great, entertainment was great, staff were all very friendly and attentive. Would suggest getting the upgrade to Excellence club as the additional restaurants and beach areas were well worth it. Not much of a repeat traveler but would definitely stay again.
Stayed 9 nights in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jan 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and room was great with private plunge pool and ocean view room.
Stayed 4 nights in Dec 2024

10/10 Excellent

Pernell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment was horrible. This is not a 5 star hotel. Kept running out of high end liquor- kept one bottle of high end liquor at each bar each day. Staff was friendly and Karen at oregano was a great waitress
Stayed 8 nights in Dec 2024

10/10 Excellent

Twii

Stayed 3 nights in Dec 2024

8/10 Good

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is Good, service and food could be improve.
Stayed 7 nights in Dec 2024

10/10 Excellent

Charles, raleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in beach house which was quiet with amazing beach. Food was OK, just need to find the right dishes - we found simple was better. The grounds and beautiful, facilities look great, staff were friendly, drinks were great, water was amazing, beach was beautiful, lots of areas to lounge with good privacy and personal space. Loved it.
Stayed 5 nights in Dec 2024

8/10 Good

Julia

Stayed 5 nights in Dec 2024

10/10 Excellent

Lamar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

celina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful grounds, the customer service was lacking.
Stayed 3 nights in Dec 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort, amazing and professional staff, amazing food, great suites...overall great time.
Stayed 4 nights in Dec 2024

6/10 Okay

dwight

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How’s keeping only came on occasion we didn’t have turned down service half the nights towels were left all over the place at least 90 minutes to place room service orders, even though we had our own but a hot tub which was one of the major amenities was 90° way too cold unfortunately our pool another amenity was 111° and I burnt myself going in Though we were supposed to have priority service. We waited an hour and a half in the lobby to get a cab to go 20 minutes. Many of the welcome gifts they said we were supposed to have never showed up the premium rum. We liked they all of a sudden ran out. If for a private villa, we had numerous people running through our property continually which didn’t offer us much privacy.
Stayed 6 nights in Dec 2024

10/10 Excellent

Darragh Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome we will be back !!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Parinaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to give a shout-out to the incredible staff at Excellence Oyster Bay Resort. While the property and amenities are fantastic, the true value lies in the employees. Their kindness and dedication transform this resort into a welcoming haven. I am deeply grateful for my experience, especially to Cawayne at the reception, who warmly checked me in and continued to show kindness throughout my stay. My heartfelt thanks go to Mrs. Locke for providing a unique dining experience from day one. Her compassion extends to her staff, ensuring their job satisfaction and demonstrating her outstanding leadership. Thank you to Eric and Oswald at the Martini Bar; your consistent care and attentiveness make a significant impact. I also want to express my gratitude to two servers at the Kitchen Table whose names I didn’t catch (my apologies) and Ryanna, who crafts delicious omelets. Thank you for accommodating me as breakfast was closing. I would also like to thank Brandon, who served me at the Excellence Club – thank you for making me aware of the crabs at the beach. It was such a wonderful experience to see them run when coming too close :). Last but not least, I would like to thank Kenroy, who ensures everyone’s safety and helps everywhere he can all over the resort. My overall experience was incredible, thanks to the dedication of these individuals and countless others (please forgive me for not making a note of your names). The uniqueness and success of this resort depend on its staff.
Stayed 8 nights in Dec 2024

10/10 Excellent

Romeo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, food, beach, I loved everything in the hotel and plan on going back!
Stayed 4 nights in Oct 2024

8/10 Good

Stewart Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym was amazing and very well run, clean and organized. Entertainment staff were top notch daily, these staff made up for other let downs.Fun every day. Hibatchi bar was very fun. Breakfast buffet was great. Bars were awesome. Resort very clean amd well maintained. Grounds staff were very caring and cared more than most other. My room must have been by a service corridor, every morning at 6am to 630am the staff were loud, boisterous. not sure how management let that happen, it supposed to be a chill resort. Hot tubs were the same temp as the pool throughout for some reason, when a request by other guest to actually have hottubs was requested nothing happened. Concierge didnt seem to pass on messages and seemed...reluctant to assist or fill questions, reservations etc. We had almost nightly issues with dinner, either we were forgotten about or literaly placed in the worst seat everytime. regardless of how busy the rest was, even when there was nowone on the balcony eating they wouldnt seat us. Restaurant staff were really hit and miss, either they were happy to help or didnt want us or them to be there. Spa is WAY over priced for services, not worth it. Got that from everyone I have been to 2 other excellences, For the price i paid i wouldnt go to Oyster Bay before going to others. For what i paid i dont feel i got value. Go to mexico, Dominican. This was hard to write as there we so many good things. Thanks Shakil, Fabian, Ella, Everton, Aldean and Martin. Youre AMAZING.
Stayed 6 nights in Dec 2024