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Grand Palladium Jamaica Resort & Spa All Inclusive

4.5 star property
Luxury resort on the beach, with 5 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Palladium Jamaica Resort & Spa All Inclusive

Exterior
5 outdoor pools, pool umbrellas, pool loungers
Exterior
Suite, Oceanfront
10 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

7.8 out of 10

Good

Popular amenities

  • On private beach
  • Pool
  • Restaurant
  • Gym
    Gym
  • All-inclusive
    All-inclusive
  • Hot tub
    Hot tub

Explore the area

Map
The Point, Lucea, Hanover, 0
  • Dolphin Cove Negril
    5 min drive
  • Sir Alexander Bustamante Square & Around
    8 min drive
  • Hanover Museum
    8 min drive
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    46 min drive

Room options

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

Junior Suite Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Garden View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Junior Suite, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Junior Suite Private Pool Ocean View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Junior Suite Private Pool Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Oceanfront

Suite, Oceanfront

Suite, Oceanfront

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Garden View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View, Poolside

Hypo-allergenic bedding, down duvets, in-room safe, desk

Junior Suite, Ocean View, Poolside

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite Private Pool Oceanfront View

Superior Suite Private Pool Oceanfront View

Superior Suite Private Pool Oceanfront View

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Poolside

Hypo-allergenic bedding, down duvets, in-room safe, desk

Junior Suite, Poolside

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Junior Suite Private Pool Beachside

Superior Junior Suite Private Pool Beachside

Superior Junior Suite Private Pool Beachside

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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About the area

Lucea

A luxury stay in Lucea awaits you at Grand Palladium Jamaica Resort & Spa All Inclusive. You'll be 37.5 km (23.3 mi) from Seven Mile Beach. Highlights at this all-inclusive resort include 10 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and hot tub. The buffet restaurant, Mo Bay, serves international cuisine and is open for breakfast, lunch and dinner. With 3 beach bars and 3 poolside bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free water park. 3757 square feet (349 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find a nightclub, free Wi-Fi in public areas and a gym. There's also free self parking, along with the convenience of an airport shuttle. .Within a 30-minute drive of this 4.5-property class Lucea resort, attractions include Jamaica Beaches and Montego Bay Cruise Ship Terminal.
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 5 min drive - 5.0 km
  • Sir Alexander Bustamante Square & Around - 8 min drive - 6.2 km
  • Hanover Museum - 8 min drive - 6.2 km
  • Tryall Golf Club - 11 min drive - 12.1 km
  • Montego Bay Cruise Ship Terminal - 29 min drive - 31.2 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 54 min drive

Restaurants

  • ‪Mobay Buffet - ‬5 min walk
  • ‪Miss Lou's Bar - ‬3 min walk
  • ‪Sports Bar - ‬5 min walk
  • ‪Negril Buffet - ‬5 min walk
  • ‪Blue Lagoon - ‬5 min walk

About this property

Grand Palladium Jamaica Resort & Spa All Inclusive

Luxury resort on the beach, with 5 outdoor swimming pools
Grand Palladium Jamaica Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Jamaica Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars and 17 bars/lounges. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Lucea resort.

  • 540 guestrooms or units
  • 3 levels
  • 15 buildings
  • 10 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 17 bars or lounges
  • Conference rooms
  • 3757 sq ft of conference space
  • 349 sq. m of conference space
  • Built in 2008
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Grand Palladium Jamaica Resort & Spa All Inclusive offers 540 accommodations, which are accessible via exterior corridors and feature iPod docking stations and a safe. Rooms open to balconies. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower with in-room jetted baths, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 9 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 17 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bhogali
  • Chez Bubba
  • El Agave
  • Mo Bay
  • The Blue Lagoon

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,757 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 15 buildings
  • 3 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
A service charge of USD 17 per order applies for room service between 10:30 PM and 11 AM. There is no service charge for room service outside of these hours.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; spa tub; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium
Grand Palladium Jamaica All Inclusive Lucea
Grand Palladium Jamaica All Inclusive
Grand Palladium Resort All Inclusive
Jamaica Grand Palladium
Jamaica Grand Palladium All Inclusive
Jamaica Grand Palladium Resort
Palladium All Inclusive
Palladium Resort
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort & Spa Lucea
Grand Palladium Jamaica Resort Spa All Inclusive
Grand Palladium Jamaica Resort All Inclusive Lucea
Grand Palladium Jamaica Lucea
Pallaum Jamaica Inclusive Luc
Palladium Jamaica & Inclusive
Grand Palladium Jamaica Resort Spa All Inclusive
Grand Palladium Jamaica Resort & Spa All Inclusive Lucea
Grand Palladium Jamaica Resort & Spa All Inclusive Resort
Grand Palladium Jamaica Resort & Spa All Inclusive Resort Lucea

Frequently asked questions

What is the cancellation policy at Grand Palladium Jamaica Resort & Spa All Inclusive?

Grand Palladium Jamaica Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Grand Palladium Jamaica Resort & Spa All Inclusive?

Yep, Grand Palladium Jamaica Resort & Spa All Inclusive has a free self car park.

Are there any beaches close to Grand Palladium Jamaica Resort & Spa All Inclusive?

The closest beach to Grand Palladium Jamaica Resort & Spa All Inclusive is Seven Mile Beach (26.6 km).

Is there a spa on site at Grand Palladium Jamaica Resort & Spa All Inclusive?

Yep, there is an onsite spa at Grand Palladium Jamaica Resort & Spa All Inclusive. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Grand Palladium Jamaica Resort & Spa All Inclusive have a pool?

Yep, and guests love it! Grand Palladium Jamaica Resort & Spa All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Grand Palladium Jamaica Resort & Spa All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium Jamaica Resort & Spa All Inclusive?

Grand Palladium Jamaica Resort & Spa All Inclusive features a private beach, 3 beach bars and 5 outdoor pools.

What makes Grand Palladium Jamaica Resort & Spa All Inclusive a romantic place to stay?

1 hot tub and ocean-view dining, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Jamaica Resort & Spa All Inclusive.

Is Grand Palladium Jamaica Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Grand Palladium Jamaica Resort & Spa All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Jamaica Resort & Spa All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Grand Palladium Jamaica Resort & Spa All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Grand Palladium Jamaica Resort & Spa All Inclusive?

Relax with a coldie at the 3 beach bars, 3 poolside bars or 17 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Grand Palladium Jamaica Resort & Spa All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Jamaica Resort & Spa All Inclusive?

No, only service animals are allowed.

Grand Palladium Jamaica Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 503 out of 1193 reviews" "
Rating 8 - Good. 308 out of 1193 reviews" "
Rating 6 - Okay. 173 out of 1193 reviews" "
Rating 4 - Poor. 91 out of 1193 reviews" "
Rating 2 - Terrible. 118 out of 1193 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sara

Travelled with family
I like the grand style of the villas. Cleanliness need to improve. Pool area should be separated to accommodate younger children
Stayed 4 nights in Aug 2024

10/10 Excellent

Raymond, Kingstown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SThe staff exhibited exceptional professionalism and courtesy, maintaining a high standard of cleanliness in the facilities.
Stayed 2 nights in Aug 2024

4/10 Poor

Munyiva

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Juan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jaimaican people are so nice and friendly, great service!
Stayed 5 nights in Aug 2024

10/10 Excellent

Glorious

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, friendly staff and great fun with lots of fun events to attend! Love this place!!
Stayed 5 nights in Aug 2024

2/10 Terrible

Garfield

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The staff not friendly very dismissive the fodd was terrible alwsys very salty especially the pork i went for diiner at the Montego bay restaurant got my food finished eating without a single waiter ask me if i needed a drink i wstched the guy beside me experience the same thing .this was my second visit the forst time i was very impressed this time very disappointed
Stayed 2 nights in Aug 2024

6/10 Okay

Rose

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The refrigeration wasn't cold and it was leaking water. It took 4 days for them to service my TV. I loved the island but the food wasn't what we hoped for. I felt like I was at a Chinese buffet. Where's the real Jamaican cuisine? I just expected more. We're in JAMAICA!
Stayed 6 nights in Jul 2024

2/10 Terrible

So Young, Fairfax Station

Disliked: Cleanliness, staff & service, property conditions & facilities
staff were rude
Stayed 3 nights in Aug 2024

10/10 Excellent

hadiya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Enjoyed my stay
Stayed 4 nights in Aug 2024

6/10 Okay

Aneisha

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go again
Stay was amazing. Could be better with the rides on the golf carts. As well as letting people eat who has on sleeveless tops
Stayed 5 nights in Aug 2024

6/10 Okay

Crystal

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
My overall experience was average. There was certain situations that I were put in due to coming to this property. First example would be I and my husband have caught strep throat because they are reusing the same cups to give to people and not washing them with soap. they’re just using water. Second of all, there’s construction that’s going on so prepare yourself to be waking up out of your sleep after a night of drinking with hammers and saws ! I was very stuffy in the room due to the fact that the AC filters are not clean and we spoke about it and they did not try to do anything to assist . If you wanna do a late check out if you have a later flight, you have to pay $25 per hour transportation you cannot reach a bellboy on the phone. You cannot call for room service and you cannot call for the front desk because during rush hour, there’s nobody there to reach out to anybody who is on the property, I have a big following on social media and I will make sure I review my state as needed, but this property needs to be a little bit better especially for the price that you’re paying 24 seven barely and it had to be turned off the only part that I could say is that I gave a lot of leg muscle due to the fact that I had to walk from my villa all the way to anything that I wanted to do restaurants, but you need to have reservations you can’t just walk in the buffets have two hour blocks in between where you have to go without no food the jerks and closes at 3 o’clock
Stayed 4 nights in Aug 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Jerry

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Absolute worst place I’ve ever been to in my life. Food was not good and it was the same every place on the property. The staff was rude and unhelpful. Shuttle service was not as advertised. Things were not true to advertisement. The hotel tried to sell a timeshare to us and pressured us to buy a $20,000 vacation program. It’s was HORRIBLE. Never ever ever coming back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Tisanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i had an exceptional time at the resort. We left smiling and we were even planning our next visit. We were celebrating our 11th year wedding anniversary/birthday but this was the most memorable one, as every year we visited a different resort. However, Grand Palladium is the best one yet. The staff, the food, the drinks, the entertainment, the pool, the beach and room, especially the Jacuzzi, were excellent. Overall everything was great. We would like to make special mention about Kareen and our house keeper who made our stay an even more memorable one. Keep up the great work and we can see that the resort prides itself on customer service, as it is displayed in all the management and staff. Big up, bless up and thanks Grand Palladium for making our experience the most Grand one yet 😊.
Stayed 2 nights in Aug 2024

6/10 Okay

Erica

Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property rooms and bathrooms need to be updated Every the specialty restaurant that we visited ran out of food We ordered three ribeye steak from a steakhouse.And they brought us newyork strip steak as if we did not know the difference. The salad bar Is where you will get your appetizer and your salad of choice, but it was never fully stocked . Even at the buffet restaurant, the fool was minimum trays were empty. The bar was mediocre. I have been to jamaica six times and this was the worst resort .
Stayed 4 nights in Aug 2024

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 5 star experience. I went there on 8/1/2024. I did not want to leave. The availability of excursions are also a plus. I went ATV riding for first time in Jamaica. So much fun. The property is on the beach. I highly recommend Grand Palladium.
Stayed 5 nights in Aug 2024

2/10 Terrible

Shantah, White plains

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 2pm check in time is 3pm. I was aware and ok with . The staff did check me in & told me that they would email me when the room was ready because it was still being cleaned and they did not know my room number. They said I would receive an email when completed. I never received an email & went to the front desk at 3:15pm . I stood in line for 45 minutes & received the room number at 4pm. The staff never got our luggage when checking in and upon check out . I waited so long for the cart to come to pick up our luggage we decided to walk. On the second day I contacted front desk in the afternoon because room service never refilled our fridge and did not clean the room they asked if we had a do not disturb on the door but we did not . When we ate at the buffet many trays were empty throughout the day . They had the same tray behind it to replace the empty ones however many times the staff was unprofessional on their phones and talking amongst each other. I was so happy to check out . I came here for my daughter’s birthday and paid for a beach view . The view was so bad it consisted of bushes and weeds and a terrible view off to the side. This property has lack of staff, lack of professionalism and the food is not good at all . The last day we ate at the buffet and immediately ran to bathroom . The food that was decent was the restaurants that needs advance booking. If you are looking for a wonderful place to enjoy your vacation this is definitely do not book!
Stayed 2 nights in Aug 2024

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Grand Palladium Jamaica experience
The food selection was vast and delectable. The staff as warm, friendly and helpful. The overall experience was a relaxing and comfortable one.
Stayed 3 nights in Aug 2024

4/10 Poor

mihir

Disliked: Staff & service
Nothing
Stayed 4 nights in Aug 2024

8/10 Good

Damion, Kingston 6

Travelled with family and small children
Liked: Cleanliness
.
Stayed 2 nights in Jul 2024

10/10 Excellent

La Kisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

Carolina

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
**Resort Review: 3/5 Stars** I recently spent four nights at this resort and, while there were some standout features, several issues have led me to decide against returning. **The Good:** The resort is visually stunning. The grandiose architecture and beautifully landscaped grounds were impressive and made for a picturesque setting. The dining experience was also a highlight; the dinner restaurants were consistently good. Additionally, the resort is exceptionally family-friendly. With dedicated kids’ menus, a playground open at night, and an excellent water park and pool area, it was perfect for my 2 and 4-year-old boys. **The Bad:** Unfortunately, there were several significant drawbacks. Check-in was an ordeal, taking an excessively long time, which was particularly frustrating with three hungry kids in tow. Moreover, a staff member named Regina promised to handle our reservations but failed to follow through. We also faced early morning disturbances due to construction noise, with hammering and drilling starting at 8 am on two of the four mornings. This was especially inconvenient as I had hoped for some extra rest. Additionally, our room was not as expected; instead of the king bed I had booked, we received a room with two full beds and a pull-out couch, which was uncomfortable and led to us having to sleep apart. The buffet was disappointing, with limited options and frequent shortages of popular items. My husband had trouble finding his preferred drinks, as bars freq—
Stayed 5 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant experience
Stayed 2 nights in Jul 2024

8/10 Good

Munchien

Stayed 2 nights in Jul 2024