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Grand Palladium Jamaica Resort & Spa All Inclusive

4.5 star property
Luxury resort on the beach, with 5 outdoor pools

Photo gallery for Grand Palladium Jamaica Resort & Spa All Inclusive

Exterior
Lobby
Private beach, white sand, sun-loungers, beach umbrellas
Exterior
Aerial view

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
The current price is AU$704
includes taxes & fees
2 Apr - 3 Apr

Explore the area

Map
The Point, Lucea, Hanover, 0
  • Dolphin Cove Negril
    ‪5 min drive‬
  • Sir Alexander Bustamante Square & Around
    ‪8 min drive‬
  • Hanover Museum
    ‪8 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪54 min drive‬

Room options

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

Junior Suite Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Garden View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Junior Suite, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Junior Suite Private Pool Ocean View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Superior Junior Suite Private Pool Ocean View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Oceanfront

Suite, Oceanfront

Suite, Oceanfront

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Garden View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Ocean View, Poolside

Hypo-allergenic bedding, down duvets, in-room safe, desk

Junior Suite, Ocean View, Poolside

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite Private Pool Oceanfront View

Superior Suite Private Pool Oceanfront View

Superior Suite Private Pool Oceanfront View

Highlights

Balcony
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Poolside

Hypo-allergenic bedding, down duvets, in-room safe, desk

Junior Suite, Poolside

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Junior Suite Private Pool Beachside

Superior Junior Suite Private Pool Beachside

Superior Junior Suite Private Pool Beachside

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Aerial view

Grand Palladium Lady Hamilton Resort & Spa All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
3.9 out of 5, Good, (1402)
The price is AU$872
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Grand Palladium Lady Hamilton Resort & Spa All Inclusive

About the area

Lucea

A luxury stay in Lucea awaits you at Grand Palladium Jamaica Resort & Spa All Inclusive. You'll be 12.4 km (7.7 mi) from Jamaica Beaches and 31.2 km (19.4 mi) from Montego Bay Cruise Ship Terminal. Highlights at this all-inclusive resort include 10 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body scrubs and facials along with access to the sauna and hot tub. The buffet restaurant, Mo Bay, serves international cuisine and is open for breakfast, lunch and dinner. With 3 beach bars and 3 poolside bars to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 3 outdoor tennis courts and free water park. 3757 square feet (349 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find a nightclub, free Wi-Fi in public areas and a gym. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Lucea resort, you'll be 37.5 km (23.3 mi) from Seven Mile Beach.
View more Resorts in LuceaOpens in a new window

What's nearby

  • Dolphin Cove Negril - 5 min drive - 5.0 km
  • Sir Alexander Bustamante Square & Around - 8 min drive - 6.2 km
  • Hanover Museum - 8 min drive - 6.2 km
  • Headland - 8 min drive - 6.2 km
  • Tryall Golf Club - 11 min drive - 12.1 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 54 min drive

Restaurants

  • ‪Mobay Buffet - ‬5 min walk
  • ‪Miss Lou's Bar - ‬3 min walk
  • ‪Sports Bar - ‬5 min walk
  • ‪Negril Buffet - ‬5 min walk
  • ‪Blue Lagoon - ‬5 min walk

About this property

Grand Palladium Jamaica Resort & Spa All Inclusive

Luxury resort on the beach, with 5 outdoor pools
Grand Palladium Jamaica Resort & Spa All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Jamaica Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars and 17 bars/lounges. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Lucea resort.

  • 540 guestrooms or units
  • 3 levels
  • 15 buildings
  • 10 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 17 bars or lounges
  • Conference rooms
  • 3757 sq ft of conference space
  • 349 sq. m of conference space
  • Built in 2008
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Grand Palladium Jamaica Resort & Spa All Inclusive offers 540 accommodations, which are accessible via exterior corridors and feature iPod docking stations and a safe. Rooms open to balconies. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 9 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 10 restaurants
  • 17 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bhogali
  • Chez Bubba
  • El Agave
  • Mo Bay
  • The Blue Lagoon

Things to do

  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,757 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A service charge of USD 17 per order applies for room service between 10:30 PM and 11 AM. There is no service charge for room service outside of these hours.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: USD 50 per person, per day and includes use of: sauna; hot tub; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium
Grand Palladium Jamaica All Inclusive Lucea
Grand Palladium Jamaica All Inclusive
Grand Palladium Resort All Inclusive
Jamaica Grand Palladium
Jamaica Grand Palladium All Inclusive
Jamaica Grand Palladium Resort
Palladium All Inclusive
Palladium Resort
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort & Spa Lucea
Grand Palladium Jamaica Resort Spa All Inclusive
Grand Palladium Jamaica Resort All Inclusive Lucea
Grand Palladium Jamaica Lucea
Pallaum Jamaica Inclusive Luc
Palladium Jamaica & Inclusive
Grand Palladium Jamaica Resort Spa All Inclusive
Grand Palladium Jamaica Resort & Spa All Inclusive Lucea
Grand Palladium Jamaica Resort & Spa All Inclusive Resort
Grand Palladium Jamaica Resort & Spa All Inclusive Resort Lucea

Frequently asked questions

What is the cancellation policy at Grand Palladium Jamaica Resort & Spa All Inclusive?

Grand Palladium Jamaica Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Palladium Jamaica Resort & Spa All Inclusive?

As of 6 Mar 2025, prices found for a 1-night stay for 2 adults at Grand Palladium Jamaica Resort & Spa All Inclusive on 2 Apr 2025 start from AU$704.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Palladium Jamaica Resort & Spa All Inclusive?

Yep, Grand Palladium Jamaica Resort & Spa All Inclusive has a free self car park.

Are there any beaches close to Grand Palladium Jamaica Resort & Spa All Inclusive?

The closest beach to Grand Palladium Jamaica Resort & Spa All Inclusive is Seven Mile Beach (26.6 km).

Is there a spa on site at Grand Palladium Jamaica Resort & Spa All Inclusive?

Yep, there is an onsite spa at Grand Palladium Jamaica Resort & Spa All Inclusive. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Grand Palladium Jamaica Resort & Spa All Inclusive have a pool?

Yep, and guests love it! Grand Palladium Jamaica Resort & Spa All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Grand Palladium Jamaica Resort & Spa All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Palladium Jamaica Resort & Spa All Inclusive?

Grand Palladium Jamaica Resort & Spa All Inclusive features a private beach, 3 beach bars and 5 outdoor pools.

What makes Grand Palladium Jamaica Resort & Spa All Inclusive a romantic place to stay?

1 hot tub and ocean-view dining, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Grand Palladium Jamaica Resort & Spa All Inclusive.

Is Grand Palladium Jamaica Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Grand Palladium Jamaica Resort & Spa All Inclusive is a hit with families.

Are there hot tubs in the rooms at Grand Palladium Jamaica Resort & Spa All Inclusive?

No, but there are Jetted bath in the guestrooms.

Is there a free airport shuttle available at Grand Palladium Jamaica Resort & Spa All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Grand Palladium Jamaica Resort & Spa All Inclusive?

Relax with a coldie at the 3 beach bars, 3 poolside bars or 17 lounge bars, and grab a meal at the onsite restaurant that serves international cuisine.

What time are check-in & check-out at Grand Palladium Jamaica Resort & Spa All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Palladium Jamaica Resort & Spa All Inclusive?

No, only service animals are allowed.

Grand Palladium Jamaica Resort & Spa All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 571 out of 1307 reviews
Rating 8 - Good. 319 out of 1307 reviews
Rating 6 - Okay. 187 out of 1307 reviews
Rating 4 - Poor. 100 out of 1307 reviews
Rating 2 - Terrible. 130 out of 1307 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bithi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort! Highly recommended!
Stayed 4 nights in Nov 2024

8/10 Good

Peta-Gaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Sreeram

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities
recently stayed at Grand Palladium Jamaica, and unfortunately, my experience did not meet expectations. While the resort itself is beautiful, there were several issues during my stay that greatly impacted the overall experience. Service: The service was underwhelming at best. Despite being at an all-inclusive resort, we found that the staff was often unresponsive and seemed overwhelmed. On multiple occasions, we had to wait for extended periods for assistance at the reception and in the dining areas. It was disappointing, especially given the high price point of the stay. Food & Dining: The dining options were also disappointing. While there were a variety of restaurants to choose from, the food quality didn’t live up to expectations. The buffet felt repetitive, and the à la carte restaurants were hit-or-miss. One evening, we waited over an hour for our meal, and when it finally arrived, it was cold and underseasoned. For a resort of this caliber, the food quality and service in the restaurants should be much better. Activities & Entertainment: The resort did offer a variety of activities and entertainment, but some were poorly organized. The scheduling was often unclear, and we missed out on a couple of events due to lack of communication. The entertainment itself was decent, but it didn’t make up for the lack of attention to detail elsewhere. Overall Experience: While the location is beautiful, the service and facilities did not meet the standards expected of a resort.
Stayed 5 nights in Nov 2024

4/10 Poor

Verified traveller

Do not book the Grand Palladium
The Grand Palladium was not a pleasurable vacation experience. After a ten-hour flight and two hours of ground transport, we arrived at the hotel at 4:30pm to learn our room wasn’t ready. No one offered us a welcome drink. We pressed reception for a room and were taken to a room next to a building under construction. No a la carte restaurants had available bookings. We went to the Sports Bar where the food was barely edible and we couldn’t take the food away. We were finally given a room that was ok. The second day we made a 5:30pm booking for an a la carte restaurant that was adjacent to very loud construction. The restaurant was not a la carte that evening but as of 6pm, no food was even out. We pressed the manager to make a booking for us at Poseidon, which did not have particularly good food. Overall, the stay was not good.
Stayed 7 nights in Nov 2024

6/10 Okay

Miria

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The property is 16 years old and needs some renovations. The smell of the sewage running through the side walk where you walk to your room is unpleasant and unbearable at times, specially when it rains. The housekeeper did a great job keeping our room clean and with fresh towels. I experienced very long wait for room service (50mins) one time and (34) mins at another time. I hanged up after 50 mins. Also there is very limited dinning from 11-5:30. The only two places they have to feed the entire Grand Palladium Jamaica side is the jerk chicken by the beach and the sports bar. If you wait past 1pm you won’t get anything to eat because everyday they run out of chicken. They say 20mins but it doesn’t really mean 20mins. Also, they run out of towels at the pool every day. Don’t schedule dinner at 9pm because once 10 o’clock comes they want you out! They start cleaning the tables and pushing you out. I went to the steakhouse restaurant, I schedule it for 9pm, they didn't seat us down until 9:25 because I asked. Once 10:15 hit our waiter disappeared and when he come back we asked for dessert and he say he didn’t have any left. Also the seafood restaurant say crab cakes on the menu but there was none. I was told crab cake guy was sick. I went at 10:30 to get coconut water and was told the coconut guy was on vacation. I choose this properly to spend thanksgiving but they didn’t have anything special and that was the day we choose the steakhouse and we ended up with no desserts.
Stayed 5 nights in Nov 2024

4/10 Poor

santhosh, fairfax

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Disappointing Experience – Not Worth the Hype We had a really bad experience with the restaurants within the resort. Despite the challenge of securing reservations, we were surprised to find the restaurants mostly empty. Unfortunately, the food quality and service were both subpar, leaving us quite dissatisfied. The overall hospitality also did not meet expectations, and the staff seemed unaccommodating. Given our experience, we cannot recommend this resort to others. It fell short of the standards one would expect for the price and reputation.
Stayed 5 nights in Nov 2024

10/10 Excellent

Wilmoth

Liked: Cleanliness, staff & service, property conditions & facilities
The property is cleanliness and the staff are excellent
Stayed 7 nights in Nov 2024

6/10 Okay

Alex, TWINSBURG

Travelled with family
Liked: Cleanliness
Beautiful architecture, large rooms, well equipped and maintained, pools, common areas are excellent. However, the stench of raw sewer is the fun killer. Whether you are outside or inside of your room, it follows you everywhere. Not sure if it's a design problem or maintenance, but I will not return to this place until this problem is fixed. The beach has almost no swimmable areas and is limited to a few small waist deep spots often filled with seaweed, the rest of the waterfront is just rocks. Food is below average for all inclusive - everything is overcooked, and very few fresh fruit.
Stayed 3 nights in Nov 2024

6/10 Okay

Oksana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was excellent, staff was super nice, but the variety of food was very limited.
Stayed 8 nights in Nov 2024

8/10 Good

David

Travelled with family
Liked: Amenities
Check in is horrible, before leaving the front desk I asked for them to make sure that my room was exactly what I had paid for because I saw others right before me have issues, they "promised" it was what I asked for, I then arrived to my room and it was not what I had paid for, had to make my way back to the front and deal with them for over an hour
Stayed 6 nights in Nov 2024

10/10 Excellent

Maria De Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy limpia tiene. Mucho orde muy rica la comida todo excelente
Stayed 5 nights in Nov 2024

2/10 Terrible

Nikhil

Disliked: Staff & service, property conditions & facilities
Bad experience overall.
Stayed 5 nights in Nov 2024

6/10 Okay

Ingrid

Travelled with family and small children
Liked: Staff & service, amenities
We were not impressed. We had stayed in other resorts and Grand Palladium Jamaica has been the least we liked. Not enough good selection of food, a better variety should have been nice. We were there 5 days and every breakfast and lunch they had same selection of food in all 3 buffets. At night they have a La Carte Restaurants and 2 of them had buffets as well because they had some type of issue that day, and guess what, food was the same. To have drink refills we had to wait long time, I pretty much had to asked the server for a refill every single time. Plates were piled on the table before servers will pick them up. Not sure if it’s a management problem or just staff shortage. They are really disorganized. Liquor, they had their better selection on the second floor only, so if we wanted a good drink couldn’t get it at any bar. Our room was nice but they just made beds, change trash and towels (not impressed either). Maybe other Grand Palladiums are nicer but will not be going back to one.
Stayed 4 nights in Nov 2024

6/10 Okay

Katelyn

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Nov 2024

4/10 Poor

THIBAUT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le séjours était agréables. Sauf a la sortie j'ai ete facturer d une carte de service qui ne m'avais jamais donner lors de mon check in. Malgré l'intervention de l'hôtesse qui mavais reçu. Mon bus de transport étais deja arrivé donc jais du payer 20$ sans justificatif.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ruchit

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I didn’t like it because she made me go back to my room to give room key or get charged $20 per key. Ridiculously
Stayed 5 nights in Nov 2024

10/10 Excellent

Tabitha Patrice

Liked: Cleanliness, amenities
Beautiful
Stayed 4 nights in Nov 2024

8/10 Good

christoper james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was above average as expected for an all-inclusive resort. Very good stay!
Stayed 5 nights in Nov 2024

8/10 Good

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

kayann

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice spacious rooms and the food was great.
Stayed 2 nights in Nov 2024

6/10 Okay

Dennis

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Service room poor
Stayed 3 nights in Nov 2024

10/10 Excellent

Roxroy

Stayed 7 nights in Sep 2024

10/10 Excellent

Myla, Piscataway

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

santos, Lexington

Travelled with family and small children
Liked: Amenities, property conditions & facilities
We were there for my step daughter wedding and is our first time in all inclusive and was my last time must of the people in our got sick with a stomach bug or something like that. The place is nice the customer service was really nice but the food not the best is a buffet style and some people were scraping the to get some of the food from the trays were they have the food and was nobody to get more so I was really disappointed. Also the fruits like watermelon honeydew were completely dry and if anybody wants to stay at the palladium don’t waste your money go somewhere else.
Stayed 3 nights in Nov 2024

4/10 Poor

Kennard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024